Terrible pharmacy service. Received text at 4:30 p.m. stating prescription had been received and they were working on it. Received automated call at 7:10 p.m. stating it was out of stock and to call the pharmacy. Absolutely no help whatsoever. Stated that since it was after their cut off for ordering it would be an additional 2 days before I could get the prescription. If they hadn't waited close to 3 hours I might have been able to get it somewhere else tonight. This needs to be taken care of. Never again. read more

This has been my go-to Walgreens since they opened. The store is always clean, the employees are friendly, and the pharmacy staff is kind and efficient. They're especially helpful with GoodRx and made sure my prescriptions were run through it today, which I really appreciate. read more

There is a reason for their very low rating!! Run to CVS as fast as you can. There is no reason to ever run out of a prescription, and then have a pharmacy refuse to refill it 2 days after you have run out. Received 30 tablets in August 27. Should be able to refill September 25th (Exactly 30 days) Tried to pick up on the 28th and they refused to fill the prescription read more

They're pharmacy takes 7 years. make sure you have about 40 minutes to wait in line and i'm not exaggerating. there was only 3 cars in front of me and it took 40 entire minutes to get my prescription. and it's like this EVERY TIME read more

This pharmacy location is absolute garbage! I arrived at this location and noticed the line was wrapping around the building. I was sitting in line for 20 minutes and as soon as I was next in the line, the pharmacist closed the window! Cars were sitting in that line for 30 minutes and the pharmacist closed the window 8:00 on the dot even when helping someone! SOOO rude and disgusting. Leaving a huge line of people without their prescription! The store had a sign on the entrance saying "in store pharmacy is closed" so everyone was in the car line. YOU guys had low staff and decided to make the pharmacy CAR LINE ONLY. Also, a young lady who looked brand new with dark hair is incredibly disrespectful and the last time I was there rolled her eyes at me and got mad at me for not knowing how to spell my last name. You're illiterate not me? Fight your own battles, not me! terrible place!! read more

Worst Walgreens pharmacy. Prescriptions often out of stock unless they are a standard refill or newly called in by the physician. They pass off customer concerns just to move the customer along. If new prescriptions called in after denial, they do not call customer to let them know or prescriptions get lost read more

This pharmacy is beyond crap. The slowest employees and they couldn't care less about customer service. It took 2 days to fill a simple RX. I have moved all my prescriptions. I wouldn't even be here but doc accidentally filled at the wrong pharmacy. This store is absolutely horrible. read more

I've been a customer at this location for 13 years! It's a super super busy pharmacy w long lines inside and drive thru but the Pharmacist and staff are worth the wait. Susan the main Pharmacist there for my 13 years was a dedicated professional gone now but Tim the new Pharmacist is awesome caring and so kind and professional. The staff Bree, Donna and Hank are fully knowledgeable kind and a huge asset to Walgreens. I appreciate all of these folks. The cosmetic staff as well as store mgt is also really great. read more

Worst service ever, different pharmacist gave me a different answer about my prescription, they don't know what they are doing, my prescription was out for two weeks, one said back order, other said they can't get this medication, I am long time customer, me my wife has around 15 plus prescription, changing my prescription to Walmart read more

This place is an absolute circus. I just waited in line for 45 minutes, averaging 15 minutes per car, and when I finally got to the window, they were rude to ME. It is like this more often than not. I really don't know how this place stays in business. I will be transferring to another pharmacy. read more

This is the busiest pharmacy in Oklahoma. They struggle on a daily basis because Walgreens (the company) refuses to higher more people. Even though they know it's the busiest pharmacy. It's not the pharmacy's fault that they are short staffed during a pandemic. People are so rude to them everyday when they are just trying to do their jobs. It's hard to work and be nice when people are extremely rude to you everyday. Next time think before being mean to them. read more

Why even offer Express Pay? The staff never really lets you go first. Not that I enjoy cutting, but my stuff is 100% paid for, and I have no questions. So why is someone who has 8 unpaid prescriptions and an argument on the ready going before me? When a second cashier came up and asked for the next person in line, I said, "I'm next, and I'm Express." Mind you, cutter #2 was really starting to yell at cashier #1 at this point. My cashier then has this attitude when I pull up my app to get her the code. How DARE I have to close the window THEY had linked in their text in order to go back and get the code? "Well, you're not ready, so sorry, but you'll have to step aside and make..." She didn't finish because I had pulled up the code at this point. Her tone was anything but sorry. This was required on all three of my prepaid prescriptions. It's not my fault their app is stupid. The whole time she's pursing her lips and shifting her weight back and forth and raising her eyebrows and acting like my taking advantage of THEIR service is somehow a personal affront against HER. I've been using this Walgreens since they opened. The pharmacist is amazing and is very available for her customers. She's the only reason I've stuck around this long. But the staff sucks. They're rude and curt. Not just this time but EVERY time. I'm medically complicated and buy a LOT of meds. I have quite a lot of experience with them. I have recently begun using a mail order service on as much as I can and am now considering transferring my controlled meds to CVS. Their hours aren't as convenient, but their customer service is top-notch. They're faster, too. Walgreens is definitely better than Walmart in terms of efficiency and customer service, but both pale in comparison to CVS and Ralph's. For my money, I've decided this Walgreens is just not worth it. read more

Wallgreens's is great! I think people not in the medical fields realize the complexities of prescription! I love that they have vitamins and assortment of necessities! The photo lab is great and wonderful sales!. read more

Incompetent people work here. Be careful and triple check your order before leaving. You might end up with something completely different than prescribed. read more

I've been here a few times and have always had a positive experience. This Walgreens is at a great location next to Lowes at the intersection of Covell and Kelly. I typically only stop here when I'm in a hurry or only need a few select items. I prefer the variety at larger stores but this Walgreens can still provide me with what I need when I need it. The prices here are a little higher than at other stores where I normally do my grocery shopping. One item specifically was almost a $1 more in price. However this is understandable, as the other places are much larger in size and carry a larger volume of the particular product. This Walgreens is a good alternative option if you're in the area and need to pick up something quickly. read more

Walgreens - a car parked in front of a walgreens pharmacy - Drugstores Near Me - Edmond, Oklahoma

Extremely rude employees who can't speak English. Be prepared to argue with the pharmacist about everything.

This Walgreens is just like the rest for prescription services. You have something called in, faxed in, submit refill, they say it's gonna be done at this time, you go in and they have no idea what your talking about. My best advice for anyone going to Walgreens, have everything filled days before you show up and use the app to confirm it's ready. Even then, you will still have issues. Today we had a RX called in at 9am. 11:15 they had not yet "retrieved" the RX. Typical. For monthly or quarterly prescriptions we don't have many issues except with copays as one of our RX also has a co-pay assistance card. Have a Dr apt and getting a RX filled? Good luck to you. It's always a cluster. read more

Terrible! Slow like snail pace. Medication is always on back order and they expect you to call around and see if any other Walgreens might have it in stock. You would think they could check within their computer system but like anything else these days, CUSTOMER SERVICES SUCKS! read more

Very slow, not staffed in the afternoon. Expect to wait an hour to pick up a prescription.

Don't go to this location at night unless you want to be stared down by the workers, particularly Luke. I was made to feel so uncomfortable while shopping I couldn't get out of there fast enough. Luke took it upon himself to follow me (34f Native American) around at 930 pm up and down two aisles after popping up behind me asking if I needed assistance as I was bent over picking at item up from the low shelf, which startled me. After saying I didn't need assistance he continued to flank me in the aisle even when I expressed my discomfort in being startled then was still followed when I stated I didn't need any assistance and stared at by Luke then another young coworker joined him. I felt extremely uncomfortably as a female, and his antics were extremely unprofessional & actually made made me very uncomfortable. I'm confused because I frequent this location and the workers are usually very chill and respectful. TL;DR: Went to Walgreens for snacks and got disrespected by the great value xxxtentacion without the ink. read more

The Walgreens in Edmond, OK. at the corner of Kelly and Covell has a terrible photo center. All the self-service photo machines are down ( 3 machines). I can understand one machine out of service or two on occasion but all three... for weeks on end? That is... BAD MANAGEMENT !! Additionally, the employees are not very helpful with the self-serve machines and I got the clear impression I was an inconvenience in asking for assistance. Go someplace else read more

Horrible customer service. The most awful pharmacist in town. But boy they get.an A+ for checking all of the PC boxes. Gag.

The worst drive thru in town. Moving my scripts to a different location. I've tried repeatedly to pickup here in case it was just a bad day. But same. Slow. Service. Each. Time. read more

This Walgreens is a complete joke. They have 3 different signs that each have different hours of operation for the pharmacy. Will be taking my prescription elsewhere. I've wasted three hours of my day solely because they have 3 different times for the pharmacy to open. Having multiple hours of operation signs with different times? Why not just have one? Terrible Walgreens, will go out of my way not to give another penny to Walgreens. Get organized, be professional. read more

Terrible wait time in the Pharmacy drive thru! If you get your prescription here, plan on waiting at least 45 mins to pick up your medication. Ridiculous! Either hire more Pharmacists or at least hire some that work faster. read more

Poor customer service. Prescription was called in at 1100. Was told it was called in at 1230 and would be another 2 hours for the antibiotic for my child to be ready. Then said well maybe 20 min if we rush it. After 40 min and my name was not called. Went back to the register and asked it was ready yet. Then was told it has not been 20 minutes yet. The the guy at register argues over how long I waited. Then finally finds the prescription was ready. Then proceeds to tell me I have a bad attitude. Are you minding me. The pharmacist they have take my complaint was not even the pharmacy manager. The pharmacy manager and store manager were to busy to talk to me. read more

Second and last visit to this store. The first time we came about 30 minutes after leaving acute care, and were told it would be another 1 1/2 hours. We came back a few hours later and it still wasn't ready. Today, I came almost two hours after our appointment to be told "Looks like we just got this" and the in-store wait would be 20 minutes. After an hour I was very frustrated and went to the counter. It took three people looking around to find it, only to tell me they don't have the lower dosage for kids in the pharmacy, but I could buy it OVER THE COUNTER. When I asked why I wasn't told that in the beginning: "I'm sorry, it got misplaced." During my long wait for nothing, I heard almost every single patron told they had "just gotten the prescription", even for appointments hours ago. read more

The customer service at this location is awful. The pharmacy never have enough folks working and when they do they act as if to busy to assist customers. read more

This pharmacy customer service stinks! Dropped off 1 prescription for antibiotics at 4:30 and was told it would be ready in 1 1/2 hours. Drove home and waited 3 hours to go back only to get in line and wait to be told there was an issue and pharmacist had to call about it. Lies lies and more lies! Said it would be 10 minutes to fill and I'm still waiting! Do yourself a favor and find another pharmacy!!! It's an antibiotic and they just made up some lame excuse because they hadn't filled it yet. read more

I was just in the photo section today there was one young man trying his best to fix an already broken machine service was very poor nothing was prioritized that I had ordered two posters that were 10 x 14 were missing and all around the service was just very sloppy and very disappointing read more

Excellent pharmacists. I didn't catch the exact name of this female individual, but she was working on the 25th of Friday, 2016, at around 6:00-6:30 ish, but she was extremely helpful with a great cheerful attitude, as she helped facilitate moving along a prescription I debated transferring to Austin TX and then somewhere else instead. It's not often you encounter attitudes as good as this. Thank you pharmacist! read more

Very convenient location. Adequately staffed and well run pharmacy. They fill scripts promptly and are almost always ask if I have any questions. Can also pick up a few other things you might need so you don't have to fight the crowds at the grocery store. read more