If you coupon!!! Walgreens has some of the best deals, clean store, it's always quiet and clean!!! I love how it's organized and easy to chat with cashiers! One of my favorite places to shop. read more

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Friendly and helpful staff. Employees seem to get along. Their Photo Kiosk did not have the ability to print a Photo Post Card. The cost for it was $2.99. Walgreens is very clean. Everything was in order, the floors were clean too, there was a variety of Easter merch available. This Walgreens is kinda sketch though. You always see a lot of homeless stragglers. I just came here because, Cvs didn't have a self serve Photo Kiosk. Just be mindful about your surroundings if you choose to come here. read more

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Would give 0 stars if I could- photo department is just terrible. I ordered a calendar for Christmas on the 7th went in on the 17th when it was delivered- no one in the store could "find" it (which people are human and I know they are busy) but the woman working straight up lies to my face tells me it was cancelled (even though there is no cancellation in my account) I go back a week later bc I got a CALL FROM THE STORE SAYING THEY HAVE IT- just to be told they don't have my order it's not in their system which is all just not true- which to add insult to injury I ordered a 12x12 calendar and they are looking at small packages that are clearly smaller than 12x12 I remind them multiple times it would be bigger- but no brain power can ever be used. After all of this I call Walgreens and they refund me and reorder me a new one but to the same store- I go back today and they claim to not have the calendar under the new order number- but suddenly have the calendar under the original order number- just under the calendar with my original order date of 12/7. Took me three times to pickup a calendar that was there all along, not to mention being gaslight- and they still have a second copy- it's truly sad how incapable this was. NOT HAPPY AND WILL NO LONGER BE ORDERING ANY PHOTO PRODUCTS TO THIS LOCATION read more

Completely terrible. Lies about scripts being ready, lies that they can't fill scripts bc the instructions are unclear and then I have to consult with Dr and them and drag my 5 year old across town just to be told it's ready at a different pharmacy down the road and has been. Refuses to send scripts to the 2nd lane telling you the script won't fit. Go with a local pharmacy and save yourself the trouble. Completely ridiculous behavior by their staff read more

do not go to this pharmacy under any circumstances. the customer service is horrendous. I was in line at 1:27, they were so slow they did not speak to me until 1:31 and then they said they were closed for lunch. that is laughable and the worst service by any pharmacy i have ever been to. Absolute waste of time and implausible rudeness. Really inconsiderate, rude and lack of any business sense as to who pays for their lunch break. This place needs to be closed. read more

20 hours to get a prescription filled, get up there to pick it up only to find out that they don't accept TriCare. Just a big FU to veterans. I was informed that only certain locations accept that insurance, and they were not one of them. Absolute waste of time. I hope no one is waiting g on this location for something life threatening. read more

Asthma is no laughing matter. I had a refill available, clerk argued I needed to wait another 24 hours for insurance to pay it. The problem is I have TWO prescriptions and one was indeed available but she was too lazy to look it up. I told her I'd be back tomorrow with proof from the DR's office and to get an apology and she said I ain't ever gonna apologize to you and left the window. Another gal came over with, the same attitude and when I told them I hope I didn't choke to death they laughed at me . Wow, you have people dispensing life-saving medication, but they won't, and on top laugh at the patient. I guess they worried, I got home and the phone rang with an automated call that my prescription was now ready. Ya, they worried after I drove off. Wow. I have complained to corporate Walgreens. The women in question were Amy and Stephanie. Maybe you ladies will have to apologize to your boss when he calls you in. Now I'm laughing. read more

The last several times I have sent a prescription, it's never ready when they say it will be ready. I'm a patient person, and don't mind waiting. However, it seems to me that this pharmacy is completely inefficient. Time to try a new one! read more

For awhile, I used this location with no serious issue, except long wait times. Lately, I tried to use their online service, and it took all my info but at the end, it gave me a red letter warning that something was incorrect, and after trying to redo it 3 times, I called them. They told me to get my vaccine, just drop in and they would take me. When I was able to go, they said it would be a 90 minute wait, and I requested an appointment, they said I HAD TO MAKE THE APPOINTMENT ONLINE!! Subsequently, I took my business elsewhere! read more

Worst Pharmacy staff in Ft Worth! They act as if they are the only ones short staffed, under-paid, and burned out! So are their customers these days! But- the customers have one up on these employees..... they are also SICK! They need their meds! Excuses, if offered, can't trump illness. A few days after picking up meds I called my Doctor to see if he was going to fill a drug script we had discussed. He already had- he'd sent it in ten days ago! Though I had picked up other meds I was not given this one - it had been sitting in the bin for ten days! Called in another - in the drive through window to pick it up they handed me 2 of the 3. Then I get a call to ask why I hadn't picked up the blood pressure script? Twice was given a medication I clearly couldn't use- a 90 day supply at that! After 10 months they still fill scripts for it even though it is a time release capsule that can't be used in a PEG tube and I've brought this up over & over! Recently received call to say order was ready. Three hours later, 7PM in the drive thru window again, they told me they didn't have it! But I could go to another Walgreens & pick it up. No, she didn't know where that location was, could only give me their phone number. Last week I used the automated system to re-order, gave the phone number, birthdate, script number as usual. Followed up next morning for p/u; No, they were out of it, but expected shipment Monday. Called Mon and she asked for my birthday before answering if it had come in. It had come in, but they were out of it again and, would have to fax doctor to OK it. "Someone didn't fax the doctor's office last week"! Meanwhile I can't breathe -until the next shipment! I could go on, but bottom line is, there are still better drugstores, and this is afterall, about our health. Seniors 'get it'. read more

I was sick and had my prescriptions dropped off here so they could be filled. They told me they would be ready by 12:30 PM. I called at 1:30 PM to check the status and they said, "we have one more to feel so go ahead and head this way before our lunch break." I literally left right away and was in a line with one car ahead. When I pulled up to the window the lady shut it and would not allow me to speak with her and just showed me two fingers, to indicate that they would be back at 2 PM. Why did I even leave my house sick as can be and follow their instructions to a T, to only have to drive right back to the house and have to go back up there again. This is poor customer service and just plain ridiculous. read more

Brother is an MHMR client and can't go a day without antipsychotic. Supposed to be there at first of the month and just arrived today, 17 days later? read more

Wow! I will never go back to this location! The customer service here is pathetic! I walked up to the counter this morning to pay for my items - the cashier was sorting the newspapers and putting them in the bins - not once did she look at me or acknowledge I was standing there. She processed to finish what she was doing then walked around the counter - again not saying a word & never made eye contact with me. She rang me up told me my total, gave me my receipt, I took my bag & halfway to the door - she sarcastically & loudly said "have a great day 'mam" With so many other business' out there that sell the same things - you think customer service would be a priority for these stores ... read more

Worst staff I have ever had to deal with. The pharmacy workers are rude and not helpful at all. They do not care about anyone and act as if anything is an inconvenience to them. The entire staff should be fired. I will NEVER use this pharmacy again. read more

Thank you Walgreens pharmacy tech and pharmacist that worked 9/6/2022 after 7pm. Literally y'all helped me so much and also the sweet lady who was working the front check out was amazing too!!! Thank read more

I am sooo over this Walgreen's. I tried to get my insulin filled beginning on a Monday when my doctor authorized a refill. Just to cut to the point, in the following three days I was told no less than 5 different times, places, and possible outcomes on my insulin fill. On Weds night, the pharmacy finally declared that they didn't have my rx, and that it wouldn't be there for a week. In addition to all that confusion, they also kept me on hold 3 times for 20 min each.... AND they hung up on me. Today, Thurs, I received yet another email saying my rx is ready. HOWEVER, I AM MOVING ALL OF MY RXs TO CVS JUST AS SOON AS I CAN. This isn't the first time for them to jerk me around in this way, but I'm going to make it the last. read more

At this Walgreens location there was an amazing super helpful person by the name of Linda. She was incredible sweet and patient. I would not suggest the pharmacy as they are constantly understaffed but the employees are very kind. read more

Wow!! What a rude customer service!! I will never come back again to this location. I want to report the manager and the employee. They don't deserve what they pay for . I asked for help to find an item and the employee was so rude and she told me to go find this item by my self and she told me I cannot help you. What a trash employee. And the manager is even worse. I am looking for the boss of that location and I want to report them. DON'T WALK RUN FROM THAT LOCATION..!! read more

I love this Walgreens they always have my prescriptions in time, I never any issues with them, they always call me or send me a notice for my next refill... sometimes I have to wait 20 min when they are super busy but I have no problem with that. read more

Walgreens - Just waiting for my meds - Drugstores Near Me - Fort Worth, Texas

Worst place ever took them 3 damn hours to get 3 medications and yet they still forgot to to add the 2nd one

The pharmacists at this Walgreen's have been repeatedly rude, lazy and unhelpful. On several occasions, we have arrived 15+ minutes prior to closing time and they refused us service saying they were closed. Each time we were attempting to get time-sensitive medication for our very sick child. Definitely choose a different pharmacy for your medical needs!! read more

Sophia F. The pharmacy manager Is a racist. It's really sad that Walgreens has yet to address the situation. May 2nd, my boyfriend who is an African American college student attempted to get a vaccine shot but was refused for several different reasons by Sophia. He had an appointment and everything. Since she did not have a good reason to refuse him, he called corporate. Whomever he talked to over the phone did not understand why he was being refuse in the first place so then we got a supervisor on the phone & she told sophia she can not refuse him the vaccine. She proceed to ask the Supervisor on the phone why he had to get the shot at her location. He waited 3+ hours before she gave him the vaccine. Normally, each person is suppose to be monitored or watched for a few minutes after taking the vaccine but she did not do that. She told him to simple go and did not give him the same service the other patients received. Several customers watched and disagreed with the worker on her actions as well. Nothing was done about it after we have made several complaints with Walgreen and BBB. It's sad that a black male cant go to a Walgreen to get a simple vaccine without being treated as if he is a-thug or he doesn't belong there. read more

Like the other reviewers here, I think that the staff at this Walgreen's is friendly and courteous (they know my name at the Pharmacy, and I'm always greeted with a warm smile and a hearty "Hello Mr. Stainbrook"!) They are very good about explaining side effects, dosages, etc. and I'd give them 5 stars..... but, also like other reviewers here, I've been frustrated by long lines, and the wait for them to answer the phone can be maddening. I'm not planning on changing, though, since everyone in Ridglea Hills/Ridglea North area uses them, and one can often enjoy a good conversation with an acquaintance or neighbor whilst waiting in line ;) but, honestly, an efficiency expert analysis here would not be remiss. read more

Slowest pharmacy on the planet!! Had a prescription called in at 3pm came by around 7pm, prescription was not ready came back at 8:25pm, and apparently the prescription was still not ready. They didn't inform me it wasn't ready. They let me sit in the drive thru until they closed at 9pm, when I honked they came to the window and told me they were having computer issues with one of my prescriptions. Common courtesy would have been to inform me of the issues instead of having me sit in the drive thru for 30+ minutes. These people have no respect and don't value their customers time. I will not be returning to this pharmacy and I do not recommend anyone go to this pharmacy unless you enjoy being treated like crap! read more

Very nice people but either under staffed or they're just not in a hurry. I tried the drive thru 3 times before I got waited on. The first try took so long that I had to shave again so I left and came back to get the same wait. Third time was a charm but I had to do mind control techniques in order to wait it out. read more

Waited 10 min in drive through for a prescription. Decided to come in to save gas. Took another 15min waiting in line.

This Walgreens pharmacy is awful They are so slow in the drive-thru I am in line a minimum of 10 minutes every time I go and I have been in line (stuck between cars so I couldnt leave) for almost 25. The blonde young girl with glasses was very rude when I asked for a bag when she handed me 6 Rx bags thru the drive-thru window. When I asked, her reply was I stapled them all together...wtf?? The bags were tearing where she put in 6 staples in them. Sadly, I transferred all our prescriptions to this location because it's closer to my residence and I am not able to drive very far due to recent brain surgery but this pharmacy is a joke and needs to be monitored more by upper management outside of the store. The young men who work there move slow and you would think drive-thru would be faster...NOT HERE. They dont even usually acknowledge that you pulled up to the window at times for 4-5 minutes. This pharmacy alone makes me want to move to so I can go to another location. Going inside is not as bad but I have seen the staff pass over people standing in line for a good while (I would say about 7 minutes because that's how long I was there) and then when I stepped in and called them out, they looked shocked that I was more aware of who was "next" in line. Walgreens...take note!! This is not how you keep people returning if you treat them like this. read more

I love this Walgreens. I never go through drive thrus at a pharmacy unless I need to so I wouldn't recommend it to anyone. -i was in somewhat of a hurry one day as I was on my way to work and had forgotten to get my blood pressure pills filled. I went in and the tech said it would be a 45 min wait. I was a little upset as that would make me late for work. he seemed to sense how much i was in a hurry and needed the pills and filled it for me in 15 min. no questions asked. I didn't get all upset but had the "awe crap" look on my face. very very very awesome of him. -after coming in on a regular basis, the tech noticed i didn't have insurance and offered to sign me up on walgreens pharm discount which is free. i now pay half of what i was paying before. -refill online. refill online. refill online. i can't say this enough. i have NEVER had to wait to get my scripts when doing this. IN and OUT. ABSOLUTELY GREAT GROUP OF PEOPLE WORKING THERE! read more

Consider this to be a 1 star rating of all Walgreens based on a horrible return experience today. I received a large tin of popcorn from Walgreens as a gift. I did not have the receipt but the tin probably retails for $9. Without the receipt they gave me 90% off of the lowest price ever which equated to $.75. Did I mention why I returned the tin? The popcorn was stale after I opened it. So I got a rotten return deal proposed to me after opening a rotten product. I left the store without the tin or the $.75. read more