The pharmacy is definitely the most dysfunctional pharmacy I've ever patronized. The lines often…read morespan half the store, they rarely answer the phone, and the drive through is randomly but rather consistently closed. This has persisted for more than a year and a half. Understaffing, mismanagement, crisis, alternate reality? It's unclear what could create such a longterm and catastrophic dysfunction. Orders are never available when promised, resulting in multiple in-person trips. You can't call ahead to check if an order is ready because they don't answer the phone. They don't update the online system timely either. Perhaps due to the location, many of the clientele appear to be experiencing challenges. Lots of severely ill individuals coughing, pacing, and hovering inches from nearby patrons, waiting anxiously for medications. There are spacing stickers on the floor. But they're not enforced or observed. Someone in line requested substance addiction-related medications and was told it will take two weeks to fill the prescription at this pharmacy, resulting in a scene with lots of foul language. TWO WEEKS for what is apparently a critical time sensitive medication. As for me, when I left, the line was 20+. Waited for over 25 minutes and walked out without my order because they claim they didn't receive the order, despite confirming with my doctor's office on the way to the pharmacy. Time to switch pharmacies! Trust me, no matter how convenient this pharmacy is as far as location, you will still come out behind due to multiple trips and long waits and people coughing on the back of your neck. I have some sympathy for the employees who staff this pharmacy and have to deal with a constant flow of disgruntled desperate clients.

Ya know what's weird? As long as I've lived in Boise I had never been to this store. There's a Rite…read moreAid and a Walgreens within walking distance to my house. So I would just drive by this location on my way downtown and admire the amazing architecture. I'm a sucker for old buildings, basically anything that has some kind of nostalgia to it, I absolutely LOVE. I wish I would have gone in here tho before they remodeled it. I would have preferred it stay the original way because it's always fun to step into a time capsule. You still kind of do regardless because this building has been there for a min lol. You walk in and for me, was immediately surprised to see a store that had the "open concept" that everyone is so UNBELIEVABLY obsessed with when it comes to their homes. Honestly, the open concept is not creative, unoriginal, has HGTV written all over it and I wish people would just come up with their own ideas for their homes/businesses vs seeing some tacky trend they see on HGTV. That being said, I don't really tie all that in with this store. I mean, I'm sure the open concept trend definitely influenced their decision to do this store like that. This store is still great tho, don't get me wrong. I love it. It's one place that gets a pass for open concept lol. THANK GOD tho they didn't do everything in gray and white hahaha! If they did, I'd probably skip writing a review for this place. I haaaaaaate the gray and white trend. Stop it already!!! Hahahaha! This store is very spread out, very airy, you don't feel boxed in at all when walking the aisle's. They are wide enough to where a few people can be in them and you wouldn't get all claustrophobic. I have serious issues with claustrophobia. I pass out at concerts if there are too many people boxing me in lol. First time was 1995 at a Green Day concert. First time I felt claustrophobic and BAM! I was out! They thought I was on drugs and was about to kick me out lol. Anyway! Way off topic! I tend to do that tho. Nothing new. The layout is interesting. You walk in and all the makeup, basic necessities type stuff is right up front and the grocery stuff is in the back. I assume the makeup and stuff is up front because this store is located downtown area and theft is probably an issue. Prices are high here. Then again, they are pretty much everywhere. However, $2.29!!! TWO DOLLARS AND TWENTY. NINE. CENTS! for a thing of Tic Tacs!! HELL. NOOOOO! That is unbelievably INSANE! Some embarrassing truth here lol. Neutrogena had these exfoliating pad things. They're impossible to find. I checked their website, sold out, but the locator said this store had them. So I thought I'd surprise my roommate and get them. I was downtown for a fitness class and decided to FINALLY go in here. If I'm being honest too, these exfoliating pad things I wanted for myself, too because they're amazing lol. Locator said this store had them. I probably should have gone that day but waited until the day of the class, like a day or two. Of course, they weren't there. Tbh too, I didn't even see a tag for them. Made me sad. Now I'm just stuck mobbing around looking like an old alcoholic bag lady because I can't buff out my old ass face (Siiiiiigggghhh) hahahahaha! I don't look THAT bad tho haha! If anything, this store and it's history is what does it for me. I love it. I hope we always have it here in Boise. I think back in the day it was a Safeway? Anyone know for sure? Because we ain't got sh__t for Safeways in Boise now lol. Didn't really interact with employees. There were a few there but they have quite a few self-checkouts. Love or hate those things, they're convenient as hell. This stores are newer and super easy to use especially if people are buying food. That seems to be a complaint for most with self-checkouts. If they aren't your thing, walk your happy a__ over to a human cashier haha! That's all! Great store! Great vibe there even later at night :) Thanks, Yelperiteraiders!!! Cheers!

The Walgreens Pharmacy on Meridian and Overland have the most amazing staff. They are always so…read morekind and helpful. I can't thank the Pharmacists Michelle enough. She went over and beyond tonight to get my husband's prescription filled stat after being at the ER all day. She was so helpful and sweet. This is our regular pharmacy we always go to and the Pharmacy Tech Kimberlee is also always so amazing. Truly adore both ladies. I will never go to any other pharmacy but this one. Tawnya Sinclair

Thank you for being open & stocked full of last minute items, like Christmas tree ornament hooks in…read moregreen LOL #LIFESAVER

I've been to this location several times.. however this review is solley placed on their incredible…read morevehicle pick up service! I've always heard amazing responses when it comes to grocery pick ups. In all honesty, I don't know what took me so long to try it, but it is officially life changing. I placed my order the night before (because I knew I needed an earlier morning pick up). Being a new mom, I was trying to schedule around feedings and naps.. my pick up time that I chose was between 8am-9am (7am-8am is the earliest for pickups). Before I left my house, I was able to "check in" and it let the stools clerks know that I was on my way. As soon as I arrived, I just had to use my app and let them know what parking spot I was in and the color of my vehicle. The store clerks greeted me and loaded my car up. I had a REALLY rough sleep night with my kiddo the night before, so it was a total bonus being able to pick these groceries up in my pajamas and I never had to leave my vehicle. One thing that I didn't do was double check the items that were ouT of stock. Fortunately, the items they were out of were not a pressing need.. but it's something I will remember to double check next time. There is a $30 minimum order requirement. I am already looking forward to my next future pick up.

Place an order 48 hrs in advance. Schedules for 4-6 pm. for delivery. Called chat 2 different times…read moreand was told they couldn't do anything. Tried calling the store and no one answers. Employee told the driver to just cancel the order. Unbelievable that they don't care

Definitely trying their best, super clean store, nice employees, prices are more than I am willing…read moreto pay. Can find cheaper elsewhere. But this is my preferred pharmacy.

Absolute worst customer experience in the pharmacy. Standing in line waiting for my prescription, I…read morecan hear a girl answering the phones and putting them on hold and complaining about the customers. everyone in line can hear her talk badly about the customers. She should not be I working there. Absolutely no empathy, no customer service, so rude and should not be speaking to anyone about medicine or healthcare. My prescription was also denied to be filled because the pharmacist personally didn't want to because he was worried my son would get addicted. Excuse me? I am his mom and I will be giving him this medicine that was prescribed. But since the pharmacist apparently personally doesn't believe anyone coming in to the place. The worst experience ever!

This is for the pharmacy! I usually go to the location on lake Hazel and five mile, as it's right…read moreby my house. With my experiences getting worse and worse, I decided to switch to this pharmacy to see how it goes. Best decision I've made! Everyone here is super super friendly and accommodating and really helpful. They really help when I need it and answer any questions I have. They really take the stress out of having to deal with medication, and that makes a world of difference. Thank you! You are all so appreciated

COVID-19 Edition…read more Due to the virus, Walgreens now offers a small menu of items at their drive-thru locations. The items include cleaning supplies, other necessities, of course prescription medications, OTC medications, and food. Please check your local Walgreens for details. This was my first trip and I 10/10 recommend. I drove up and the friendly pharmacy employee took my order of potato chips and ice cream sandwiches. He said he'd check their selection. Minutes later he appeared with my order and my girl was ecstatic. Week made. I paid and was out of there in less than 2 shakes of a lambs tail. If you need a few things, I highly recommend Walgreens drive thru for convenience and the sake of public health during this virus lockdown. Please try to stay happy & healthy and far away from other people. Until next time.

I have never had issues with this pharmacy in the seven years I have used them. I won't go anywhere…read moreelse. Great customer service with knowledgeable pharmacists. I trust them more about my meds than the doctor prescribing them. Very convenient being able to shop groceries and pick up my meds. There is also an outside drive up window.

I give the Savon Pharmacy in Kuna Idaho at the Albertson's store an F for fail. I had requested a…read morerefill of my medication (losartan Potassium) last week of December. I was told then that my doctordid not reposnd to the refill request, so I asked the pharmacy to issue an emergency refill for one month which they did. Thursday Last week, I called for another refill. Today, Sunday, I followed up, I was told there was no response from the doctor, AGAIN!. I then asked where they are sending the refill to. It turned out, they are being sent to a Nampa address. My doctor's address is in 3101 East State Street Eagle Idaho. All my other prescriptions have that address. It appears this pharmacy DOES NOT UPDATE TO DOCTORS CURRENT ADDRESS. These pharmacists /technicians DO NOT EVEN WONDER WHY TWICE IN A ROW THE DOCTOR HAS NOT RESPONDED. DONT THEY HAVE BRAINS????

I'm giving up on all Walgreens pharmacies from this day forward...I've had bad experiences at other…read morelocations, but this might just be the worst now. I made an appointment for a rapid covid test to be performed by pharmacy staff and it's now 45 minutes after checking in for my scheduled appointment that I've been sitting here without my name being called. I get that they're busy but that's just ridiculous... when you make an appointment, it shouldn't take an hour after that appointment before being assisted. I'm about to get up and leave now and will get a rapid covid test that I do at home myself instead. My patience is gone.

The customer service from the pharmacy is very rude and could really use some training in people…read moreskills