usually do online pickup orders because of the good promotions, and I've had great experiences at other locations Walgreens in Las Vegas, La Mirada, and La Habra. The employees there are always nice and helpful. Unfortunately, my experience at this Walgreens location on 934 N.Hacienda Blvd. La Puente Ca was very disappointing. I placed an online pickup order a few days ago, and when I got home, I realized some of the items were not what I ordered. I came back the next day for an even exchange, but the customer service was very poor. The employee at the front seemed confused about my issue, so I had to explain it several times. Eventually, she asked the supervisor for help, but the supervisor immediately gave me attitude. There was also a long line, and no one tried to open another register to help customers waiting. When the manager name Crystal got involved, the attitude continued instead of trying to resolve the issue politely. It honestly felt like they did not want to help customers at all. There was no courtesy or professionalism, and the whole experience was frustrating and rude. I hope management looks into improving customer service at this location. read more

Lots of parking in this location. Staffing can be short as the times I've been here, if I accidentally wear a blue T-shirt, they'd think I'm staff and customers would swoop in and try to ask me questions when I'm a customer myself. I've only really gone here for their pharmacy to pick up antibiotics due to a really bad and really mucus-y infection or to get my COVID/flu and cold shot in the past. There's almost always a line at the pharmacy and I also had to wait a bit for any shots. They do their best, but again, large patient population and limited staff. But at least on the pharmacy side, staff is very polite and do their best to be efficient. Never really found any sale items or weird energy drinks or sodas that caught my eyes, but unless I really need something, Walgreens isn't my place to go. read more

This is the fourth time I go grocery shopping there and they have no bags. I mean not one bag! Very inconvenient

My first curbside pickup here. Normally I would.go inside to shop but this curbside thing's got something going there. I was in and out (well parked) and done in 15 min. I would've given 5 stars but they were out of stock or some of thr things I had in my cart. I checked in on their site and waited 5 min for them to come out with my order. This was a win-win situation for me. read more

Lorena here was the most unhelpful representative I've ever dealt with at Walgreens. She was uninterested in helping me and would ignore my questions at checkout, I'd need to ask multiple times to get a response and ended up just leaving because she was unable to help me price match an item that was lower on Walgreens.com. read more

I have been coming here for years to p/u my parents meds. I have never had a problem with them. They are courteous and very efficient!

I called Walgreens and talked to a young lady. that worked in the pharmacy. I asked her to help me make an appointment for the covid booster shot for my husband. I told her that we were both old and we really didn't do online stuff and when I tried the little balls on the website kept bouncing up-and-down up-and-down for an hour. she said that it was my phone that was having problems or my connection and to keep trying. that she couldn't help us at all. she was a very rude young lady... read more

Went to Walgreens the other night as I was checking out a customer walked in and asked the cashier if he had an extra mask she then replied can I walk in without one. The cashier then nodded and gestured it was ok. During this pandemic I strongly feel we should all be wearing a face mask. Vaccinated or not I think we should. I contacted the store manager Lissette and all she told me was they don't police the mask mandate. I understand it's the safety of the staff but at least try and if they Give push back then let it be. But at least try read more

Be sure to check your receipt because I got charged twice for an item by this employee called Nina and had to drive all the way back at 1:30 in the morning and I didn't even get reimbursed for gas or the hassle. I should've gotten the item free for their inefficiency. Such BS. Avoid at all costs, I sure am checking this off my bookmarked 24-hour pharmacy. read more

Came in for my 2nd booster... pharmacy personnel very prompt and friendly. Got here a bit early for 1145 appt, I was called in on time, walked out 30 sec later, sat and waited 15 min, then off I went. Great visit read more

Pharmacy is beyond unorganized! This time using Walgreens instead of cvs and honestly I will never do it again. They lost the prescription. And now I have to wait longer to get it. You. Can feel the energy and messsss of this place. I'm sure they mess up prescription tooo. Beware and avoid. read more

All I have to say is I came yesterday with my sister to get the coupon deal and never had a problem till shift leader Monica ended up helping we used the same coupon for softener yesterday 5/11/2020 and now Monica telling me she's can't due the deal because it doesn't qualify, how is that when we just did the deal and it works she didn't even want to try she wouldn't even scan the coupon to see if it would go through, I asked for last name she gave me attitude and said "for what " !!! As scanning me she turn around and giggled like it was funny instead of helping I don't no who chose her as shift leader but as a manager myself I would never treat customers the way she does. read more

NYE 2006 I so happen to believe I saw ad for some champagne on sale here. I'm driving around town to getting my decorations, party favors, etc. I drop in and BAM I was wrong! This place doesn't even sell alcohol! BOOOOOOOOOO! What is this a Christian drug store? Now I am a loyal CVS shopper, thank you very much. read more

I really like coming here because they always have sales going on. From the weekly ad sales to their month sales. I have to say it's my go to place. I for the most part come here for their drugs and I mean prescription kind. Haha lol don't get to ahead of me here. I swing by the convenient drive thru the store has. Fast and simple especially if you call ahead of time. It's not a super market so don't go in expecting them to have everything on your shopping list. It's there for you to grab some items and be out. Their photo center is pretty good. They do have a small selection of wine and beers. For some reason beers are on sale most of the time I go in there. You in the mood for a movie night there's a redbox outside. They always have sales on candy and snacks if that's your thing. I know it's mine thing for a movie night. They have a large assortment of gift cards for everything. Helps when you need to grab one one real quick for that birthday party your going to or for whatever occasion you might need one for. Same aisle you got gift bags and greeting cards of all kinds. I highly recommend this establishment and come in you never know what you'll find on sale. read more

Photo technician couldn't even get the photo machine to work to print a passport photo.

Hours changed, no longer open 24/7 :( now the hours are everyday from 6am to 12am midnight. Such a bummer! read more

Walgreens - New hours - Drugstores Near Me - La Puente, California

People sure do have unrealistic expectations from a 24 hr. drugstore. I was happy their photo counter was staffed and they had a one hour service. Went in and out with no issues read more

Went for a quick card purchase and encountered a rude customer. I tried to excuse myself twice to pass to the registers while a lady (customer) ignored me both times. Even the cashier whispered "maybe she didn't hear you?!" Not wanting to deal with it, I opted to go around the long way to the register. Right when I reached the line the rude lady quickly cut me off. Right away the same cashier noticed and intervened and asked -if I needed to pick up photos- I was helped at the photo section and walked out before the unhappy customer even paid for her stuff. Thank you to MICHELLE :) your thoughtfulness and attentiveness was super refreshing in a petty situation as such. You were appreciated big time!! I hope you know that your kind energy goes a long way! Happy Holidays read more

After purchasing a $50 Visa gift card from this store, I used the gift card to buy from Amazon.com. It did not work, so I tried to get a refund from this Walgreens. They did not refund it. (The cashier I bought the gift card from did not tell me that it was un-refundable).*???* I tried using the Visa gift card to buy Amazon gift cards, but they did not allow it.*??? * They did not seem to have a clue on how customers should use the gift cards. After much inconvenience, I was finally able to use the Visa Gift Card to buy gas. The first time did not work. But after I registered the card at VanillaVisa.com, I used the Visa gift card (as credit) and punched in the zip code, I was able to full tank my car. The Vanilla Visa Gift cards are a headache and they don't seem to work at buying from Amazon.com Walgreens gave away free stuff at a local concert recently so maybe I'll still shop there. Big MAYBE. Here's a link about Vanilla Visa Gift Cards: http://www.ripoffreport.com/Search/vanilla%20visa.aspx I hope this helps. :) read more

Wonderful Walgreens very helpful for a last minute suation had to get some cold medication I need on my way home from work thinking it was 24 hours like it use to be the manger and staff was a great help I got the cold medication and had a great night Thank you Wallgreens late night Staff read more

Ugh i hated just stepping into the store the workers were following me around every were and kept asking me if i needed any help every like two minutes they wouldnt even give me a chance to look first and im nine months pregnant and i asked to use the bathroom and they told me it was out of order that was pretty. Rude and extremely sterotyping not how a customer should be treated read more

Very friendly staff that really do care abouttheir patients. They been helping a lot to me and family. Love to come to this place

Costumers service is on point. specially Andrea Bonilla, she has great costumer service skills.If not the best cosmetics person there. Best managers very helpful, George, Laure, Frank, and Jeff. I know them all by names really cool kats. Also Really outstanding Store Manager Mr.Z Love shopping here. Be well. read more

They have good deals on certain items like snacks, this is where I go when my kids get sick since they're open 24/7