I had a really great experience at CVS thanks to Juan. He was friendly, patient, and very…read moreknowledgeable. It's not often you come across someone who genuinely cares about helping customers, but he definitely does. CVS is lucky to have him!

I came in because I got a text notice that my perscription was ready! but when I got there I was…read moretold it was at a different CVS location! The tech was able to get it transfered and i was out of there in 20 min.s!!!

Lots of parking in this location…read more Staffing can be short as the times I've been here, if I accidentally wear a blue T-shirt, they'd think I'm staff and customers would swoop in and try to ask me questions when I'm a customer myself. I've only really gone here for their pharmacy to pick up antibiotics due to a really bad and really mucus-y infection or to get my COVID/flu and cold shot in the past. There's almost always a line at the pharmacy and I also had to wait a bit for any shots. They do their best, but again, large patient population and limited staff. But at least on the pharmacy side, staff is very polite and do their best to be efficient. Never really found any sale items or weird energy drinks or sodas that caught my eyes, but unless I really need something, Walgreens isn't my place to go.

usually do online pickup orders because of the good promotions, and I've had great experiences at…read moreother locations Walgreens in Las Vegas, La Mirada, and La Habra. The employees there are always nice and helpful. Unfortunately, my experience at this Walgreens location on 934 N.Hacienda Blvd. La Puente Ca was very disappointing. I placed an online pickup order a few days ago, and when I got home, I realized some of the items were not what I ordered. I came back the next day for an even exchange, but the customer service was very poor. The employee at the front seemed confused about my issue, so I had to explain it several times. Eventually, she asked the supervisor for help, but the supervisor immediately gave me attitude. There was also a long line, and no one tried to open another register to help customers waiting. When the manager name Crystal got involved, the attitude continued instead of trying to resolve the issue politely. It honestly felt like they did not want to help customers at all. There was no courtesy or professionalism, and the whole experience was frustrating and rude. I hope management looks into improving customer service at this location.

Only two minutes before closed. Online it shows pharmacy hrs later than 7pm…read morePharmacist denied my prescription by 7:05pm

Came in looking for an OTC medicine. Showed it was online. Went in, aisles empty. I asked the staff…read moremember, and she advised they had just been robbed earlier that day. Horrible. A shame what has happened to the city. These stores and staff members need more assistance and assurance that they are safe and also as customers too, to make sure it's safe to shop.

This location in general used to be better back in the day but now it just feels like a ghost town…read more The south service is so horrible. I'm leaving the store and I'm realizing that two items were never scanned correctly. Very frustrating.

Went to pick up prescriptions for my wife and I and I noticed coupons on the receipt…read more Still needed some vitamins C tablets, which were on sale for buy one get one free, great deal with the discount coupons. The cashier made sure I got every single discount available!

Hello everyone. If…read moreyou're ever in the city of Baldwin Park and like shopping at Walmart, may I suggest you go see Angel in the produce section he helped this senior citizen out tremendously even though he was busy working. Angel was very kind to go get plastic bags so I could I put my fruits and veggies from the back and brought some for me and everybody else that was shopping for groceries. Also there was this nice young lady I can't remember her name but she was very helpful and showed me where I might find Italian dressing. Walmart you need more ppl like her and Angel working for you!

Joann is such a rude employee!! Never have I met a person working in customer service with such a…read morehorrible attitude as hers. I have no idea how this woman is allowed to work in the front!!!!! We were here at about 3pm checking out and while she was helping a customer in front of us, he asked her for a bag and she replied "Well ten cents" so he started looking for change in his wallet. He took out a quarter and with a voice filled with attitude told the man who very clearly had trouble speaking English "How many do you want? I said ten cents" and he replied "Yes one bag" and so she proceeded to put his quarter back on the shelf and take a dime away from him. I get it, maybe it's easier to just get the dime instead of giving him change for a quarter but maybe he just didn't understand. No need to be rude! THEN - when we had room to put our stuff on the conveyor belt, I was waiting for a bar to separate our items and she literally THROWS the bar towards us on top of the conveyor belt instead of using the designated space to slide it down on. My mom and I just stared at each other in disbelief, had that just happened?? Whatever, we proceeded to put our items down and once it came time for her to scan our TV in our cart, she stood there with a scanner in hand and didn't say a word but expected us to somehow magically know we have to push our shopping cart around to her. Has this woman ever heard of speaking to customers to let them know what we need to do? Usually when we have big items in our carts the employee comes around and scans it but I guess that's too much work for her. Then, I was handing her my ID card for her to verify my age since I was purchasing alcohol and she completely ignored it so I put it away since she had already scanned the alcohol anyways. Someone tell me why this lady then pauses the whole transaction to stand there just staring at me. I'm confused now and don't say a word either since that's the attitude I'm receiving she can get it right back!! With an obvious anger in her tone, she says "ID???" so I give it to her AGAIN. What a horrible way to treat your customers. Why work in customer service if you can't provide a simple smile and a nice attitude?

Welcome to CVS. This place has everything you would expect from CVS…read more Walking in you immediately notice it to be a clean and well kept store. Take a quick stop at the coupon machine and see what you may be eligible for. The shelves here are well stocked and items are presented well. You can get a wide variety of items here ranging from vitamins to milk. It's almost like a large convenience store. The pharmacy is located to the rear. On average there are two friendly people there to assist with pick ups. The line can get long so be patient. Overall this store does an excellent job of providing good customer service, average prices and the convenience of finding a wide variety of products. Parking is easy and the store is easy to navigate. I'll be back.

Terrible customer service. I can't get through to speak to anyone. Just have to leave voicemails…read more Very rude.

Shout out to this location for having a FedEx pick up and drop off within the store! Made is so…read moreconvenient. Was able to get my medicine and drop off a package in one stop. Staff was friendly. Parking convenient.

Drive up takes forever and cashiers also take a long time to approach customers at the register…read more The photo department also is a long wait. There's usually only two people working at a time. They are usually in the aisles fixing or stocking product and they are not aware of who and how many are waiting to pay!

To Management: On 10-31-2025 I went in to grocery shop &…read morepick up at your pharmacy and after that I needed assistance in the meat department. An associate by the name of Arianna was passing by going into the employee only area by the meat department and stopped what she was initially doing (she didn't work in the meat dept) to help me (gladly with a smile) with going in the back to check and see if they had 3 packs/pounds of the 85% Jenny O ground turkey that I needed. Few minutes she came out with 3 packs with a smile on her face. I thanked her for providing me with excellent customer service and I feel that deserves acknowledgement on her behalf. I know it's not easy when your getting pulled in different directions at work especially on a busy Holiday. So "Thank you Arianna" Your appreciated and hopefully your boss appreciates you as well. "Happy Holidays!"

This has happened to me several times already where there's no one to help me…read more First, I came here in the morning, and I wanted to buy something behind the glass doors. I went to an employee and they told me they could not help me because there's no one else on the floor. How am I supposed to buy something when I have no key and no one can help me? That makes absolutely no sense. Second, I came here for the customer service counter. They're supposed to close at seven and someone told me the person is on break. I waited until 7 PM and asked someone else and they told me no one else is coming in. No one has here for the last 30 minutes. I had to wait for 10-15 minutes I will not be shopping here anymore.

Your employees at the pharmacy give excellent customer service. And go beyond what they need too at…read moretimes. Always with a smile and willingness to help no matter how busy they are. Let's face it I can easily switch to a drive thru pharmacy instead of having to walk in 3-4 times a month to pick up my prescriptions because I am a disabled senior, but all these employees are so delightful & engaging they make my difficult walks worth it. And trust me at 61 I've been to a lot of multiple pharmacies in my lifetime and this one is hands down the best. I hope their boss or bosses appreciate them as much as I do. They don't have an easy job, so I hope their appreciated as not just your employees but as human beings/moms and dads as well. It's very rare these days to get exceptional customer service anywhere. So thanks to all of you for simplifying my life at times when I need just something to go right. Happy Holidays!

the pharmacy here was great on good rx app but be warned the price isn't set anymore on goodrx it…read moreis a range now for walmart and of course it showed $12, but when you click on it, it'll show a range $13 to $27 and of course its the highest price. ill have to go to another pharmacy. cvs, walgreens and others do not have a range as of yet so price you see should be the price. walmart & big pharma greed strikes again. i just paid over $50 for rx's i used to pay $28 for.

Yes, their stock has been low since covid but the pharmacy and staff have always been friendly and…read morehelpful. I've cream is no longer offered as corporate is officially closing this location on June 23, 2025. Good-bye old friend!

I know a lot of the rite aid stores are getting less appealing and more dilapidated, this one…read morespecifically looked like it was going to shut down soon. Lots of empty shelves and even the thrifty section was reduced to one station flavors. I only came for thrifty so will not be reviewing the entire store. There was only one staff working that we saw for the entire store! There were probably more but they were inside stocking and cleaning so we could only get the one staff to help. She sounded stressed out when we asked questions about the ice cream. So far, ice cream selection was very limited. We had to pay at the cashier first and then walk back to get our ice cream, no cones though, only cup. We ordered a single chocolate malted Krunch, I really wanted to like it but to be honest it was so meh. There were frost bites in some of the edges, there is a hint of peppermint in the first bite, and the whole scoop was very watery. Overall, I usually love thrifty ice cream but this is one I don't think I'll come back unless it's the closest option (which it was for us at the time).