This location in general used to be better back in the day but now it just feels like a ghost town…read more The south service is so horrible. I'm leaving the store and I'm realizing that two items were never scanned correctly. Very frustrating.

Went to pick up prescriptions for my wife and I and I noticed coupons on the receipt…read more Still needed some vitamins C tablets, which were on sale for buy one get one free, great deal with the discount coupons. The cashier made sure I got every single discount available!

The pharmacy feels overworked and understaffed. With several people in line waiting most of the…read moretime. The staff and pharmacists are friendly and helpful. Not their fault for the wait times. Please note, they are closed for lunch so be sure if you are picking up a rx you do so after 1pm or before noon.

This is a very convenient location and they open late. Staffs are usually nice and helpful. I am…read morejust glad we have a pharmacy nearby that my family can always go to even late at night. The only thing I don't like is that this plaza has a couple of wannabe panhandler that pretend to be poor and keep harassing people for money. I have seen one of this individual with a car and Apple cell phone and still pretend to be homeless to get easy money.

I ordered via the app for curbside pickup…read more When I arrived there, I parked in the designated curbside parking spot right outside the front doors and said that "I'm here." I waited for over 10 minutes before I finally called the store to let them know I was there. While they were looking in to my order, someone came out with a cart full. My entire store order was available. Yay! Not only were all my items available, but the store associate loaded all my sodas (I purchased quite a bit of 12 pack sodas) into my trunk. That was awesome!!! I didn't get his name but THANK YOU for that!!! It's so easy. Order online and pick up once your order is ready.

Well organized and well stocked store, the photo dept is very good and thorough and the gift card…read moresection is not huge but they do offer a variety for those last minute gifts. Employees are friendly but overworked as there is usually a line of customers at the checkout lines and perhaps one to three employees working in the entire store. The employees are very hard-workers and always provide great service. Parking is readily available and the location is great as the store is at the corner of a very busy intersection with easy access in all directions.

Came to get something that was on clearance and couldn't find it. I asked the person at the…read moreregister if they could check their inventory since it said they had it in stock on the website and they were able to find it in the back! AND IT WAS THE LAST ONE! yayy! The person who rang me up was very nice, they kept apologizing as their coworker went to go look for the item for me. I was in and out pretty quickly so no complaints from me! Kudos to accurate inventory and friendly service!

Note: (Photo's are taken at the local Stater Bros) At…read moreapproximately 8:13 pm I walked in asking the manager for assistance for tampons and I went straight towards restroom as the pharmaceutical worker was about to pop open the restroom door so I can handle my emergency, but then the manager attempted to say it was out of service and I cannot use the restroom. I was going to pay for my product afterwards. But since he didn't allow me to use the restroom or pay for my product I did not. He was talking so much bad stuff to me and told me, He was saying to me, you were gonna play a good one. In which I don't know what that meant because I literally was gonna purchase my tampons right after I handled my emergency. I was extremely upset and when he asked for the product, I toss them.He attempted to persecute me as I walked out. This store needs some sincere change with this man working for them. I wouldn't be surprised how many customer they will lose because of him.

The last few visits here were actually pretty good. Grabbed some premade food and the rotisserie…read morechicken was fire. They also had a huge stash of the BTS special Oreos so I was able to snag some. Was honestly surprised how clean and organized everything was too compared to last visits.

Joann is such a rude employee!! Never have I met a person working in customer service with such a…read morehorrible attitude as hers. I have no idea how this woman is allowed to work in the front!!!!! We were here at about 3pm checking out and while she was helping a customer in front of us, he asked her for a bag and she replied "Well ten cents" so he started looking for change in his wallet. He took out a quarter and with a voice filled with attitude told the man who very clearly had trouble speaking English "How many do you want? I said ten cents" and he replied "Yes one bag" and so she proceeded to put his quarter back on the shelf and take a dime away from him. I get it, maybe it's easier to just get the dime instead of giving him change for a quarter but maybe he just didn't understand. No need to be rude! THEN - when we had room to put our stuff on the conveyor belt, I was waiting for a bar to separate our items and she literally THROWS the bar towards us on top of the conveyor belt instead of using the designated space to slide it down on. My mom and I just stared at each other in disbelief, had that just happened?? Whatever, we proceeded to put our items down and once it came time for her to scan our TV in our cart, she stood there with a scanner in hand and didn't say a word but expected us to somehow magically know we have to push our shopping cart around to her. Has this woman ever heard of speaking to customers to let them know what we need to do? Usually when we have big items in our carts the employee comes around and scans it but I guess that's too much work for her. Then, I was handing her my ID card for her to verify my age since I was purchasing alcohol and she completely ignored it so I put it away since she had already scanned the alcohol anyways. Someone tell me why this lady then pauses the whole transaction to stand there just staring at me. I'm confused now and don't say a word either since that's the attitude I'm receiving she can get it right back!! With an obvious anger in her tone, she says "ID???" so I give it to her AGAIN. What a horrible way to treat your customers. Why work in customer service if you can't provide a simple smile and a nice attitude?

I had a great experience with Ginger while placing my photo order. She was incredibly helpful,…read morepatient, and professional throughout the entire process. She answered all of my questions, made sure everything was correct, and went above and beyond to ensure my order turned out exactly how I wanted. Excellent customer service like hers is hard to find, and I truly appreciate her kindness and attention to detail. Because of the outstanding service Ginger provided, I will definitely be returning to this CVS for my future photo orders. Thank you, Ginger, for making the experience so easy and enjoyable!

FYI for anyone using self-checkout at this location: the machine on the right is the only one that…read moreoffers cash back. The one on the left says "Debit/Credit Only," and the "No Cash Back" notice is posted much smaller underneath. I was in a rush and only noticed the larger "Debit/Credit Only" sign. I made my purchase specifically to get cash back, so when I realized I couldn't, I asked to return the item. When an employee came over, I explained what happened. She asked if I had the physical card (which I did), but instead of simply helping me, she read the sign out loud to me in a very rude and condescending tone, as if I didn't know how to read. Yes, it was a simple mistake on my end but there's a respectful way to speak to customers, and that wasn't it. I had planned to purchase something else to get cash back, but after that interaction, I decided to return the item and leave. I ended up going to Walgreens instead. I truly hope this isn't how all customers are treated here.

Shout out to this location for having a FedEx pick up and drop off within the store! Made is so…read moreconvenient. Was able to get my medicine and drop off a package in one stop. Staff was friendly. Parking convenient.

I come to this location only when I have to because of how bad the customer service is. The…read moreemployees always have an attitude for no reason.

Lots of parking in this location…read more Staffing can be short as the times I've been here, if I accidentally wear a blue T-shirt, they'd think I'm staff and customers would swoop in and try to ask me questions when I'm a customer myself. I've only really gone here for their pharmacy to pick up antibiotics due to a really bad and really mucus-y infection or to get my COVID/flu and cold shot in the past. There's almost always a line at the pharmacy and I also had to wait a bit for any shots. They do their best, but again, large patient population and limited staff. But at least on the pharmacy side, staff is very polite and do their best to be efficient. Never really found any sale items or weird energy drinks or sodas that caught my eyes, but unless I really need something, Walgreens isn't my place to go.

usually do online pickup orders because of the good promotions, and I've had great experiences at…read moreother locations Walgreens in Las Vegas, La Mirada, and La Habra. The employees there are always nice and helpful. Unfortunately, my experience at this Walgreens location on 934 N.Hacienda Blvd. La Puente Ca was very disappointing. I placed an online pickup order a few days ago, and when I got home, I realized some of the items were not what I ordered. I came back the next day for an even exchange, but the customer service was very poor. The employee at the front seemed confused about my issue, so I had to explain it several times. Eventually, she asked the supervisor for help, but the supervisor immediately gave me attitude. There was also a long line, and no one tried to open another register to help customers waiting. When the manager name Crystal got involved, the attitude continued instead of trying to resolve the issue politely. It honestly felt like they did not want to help customers at all. There was no courtesy or professionalism, and the whole experience was frustrating and rude. I hope management looks into improving customer service at this location.

Have been going to the pharmacy for 27 years. Never any issue…read more Today I had the misfortune of meeting a new cashier who is rather rude. While waiting she was loudly rude to the person in front of me, and I received similar treatment. When I got home my wife and daughter knew exactly who I was talking about. If you don't like your job, maybe find another one instead of treating customers this way? Dear Rite aid, thank you for all the years of reliable courteous service. I hope this anomaly is corrected soon, and I wish I didn't have to write this.

Came here with my family to grab some ice cream , I wanted to try two of the flavors to decide…read more Jasmine the cashier helping us at the ice cream station just said we don't have samples right now. I saw some plastic spoons on top of the counter and asked about those . She simple stated we don't use those the others are smaller. There was no empathy. I recently moved down the street and this did not make me feel like a valued customer. I hope you coach your team on how to be empathetic to your customer and try and go above and beyond. I wasn't asking for a full scoop she could have just offered to provide the same size scoop as the small spoons

Messy store. Workers not really that helpful. Seen better Walgreens. Very hard to find items that…read moreI'm looking for.

Its a ok store, did not hv most of what i came for and prices are almost doubled what you'd pay at…read morecompetitive stores, also I did not care at all for the "we're watching you but trying to pretend we're in the same exact same aisles you're in" ....feeling i kept having as a **black person** just trying to shop. The cashier was very nice.