I find Walgreens to be a great option when I need to grab a household item. The store is well stocked and the staff is always courteous and helpful. read more

The store managers Earl, Denisha and Daisha went over and beyond to help me with a stolen package that was taken by door dash. Their customer service was exceptional and they went over and beyond to help me by returning calls and solving the problem without even being at fault. I appreciate each and every manager that dedicated their time to make me feel important as a customer. Thank you all! read more

The customer service here is slow, inconsiderate and unprofessional and that's just the pharmacy, and let me take it one step further the pharmacist here are SLOW, TERRIBLE, and if you want to get your kids a vaccine here Do NOT! They are the worse trained ever. I will NEVER EVER TAKE MY CHILD HERE AGAIN TO DEAL WITH THE TRAUME THEY BRING. As God as my witness I hate this place. Yea HATE...step no word and I mean it. You've been warned!!! And by the way it's impossible to give zero stars but if it weren't that's my rating!! read more

The pharmacy operation is terrible. been using this location since it was Rite Aid. Since becoming Walgreens it has gone down really badly. The drive-thru is slow and inefficient. ..and that's if it's even open...since the microphone rarely works so they put up a cardboard screen to demote "closed". Inside is just as bad. Long lines. Slow. The Front desk attendants look unkempt and are either scratching their itchy braids or picking their nails. As for the pharmacist and the med-fillers, you'd be lucky if they get your prescription right. Had to go back on two different occasions to receive the correct medication. Both times two different Pharmacists. And Both times they had an attitude with me as if I was the one that messed up. This is a classic example of why "We" can't ever have anything good...and then "we" get mad when we patronize locations outside our community. Very poor representation of our community . read more

Avoid this Walgreens at all cost if you are looking for prescriptions. There are several other locations for at other retailers that would suffice. You begin your journey by standing in a line for at least 30 mins. Then once you speak to someone you'll need to wait an undetermined amount of time. They're very disorganized and have no regard for their customer time or possible importance of receiving their medication is a timely manner. I waited on pain medication 2x today with tears in my eyes. I will never return! To be in pain and not see the staff with any sense of urgency truly upset me. read more

Such a poor reflection of the Walgreens brand. The pharmacy is solid. The store is AWFUL. It is kept stocked and clean -- those are the perks. But there is always a long wait. Only one cashier regardless of the time of day. My photo orders are NEVER completed until I walk in and request them. The last two online orders placed, the printer wasn't working. Attempts to send FedEx have gone fairly smoothly but the staff in general is not cross trained to do anything outside of working the register. This store is so poorly managed. read more

This store is the worst and has been for years ...never can find an associate, always just one person working the register no matter how long the line is, the store is a mess with boxes all over, under stocked shelves ...just very unorganized and truly unpleasant. I would only ever stop by this location if it was a dire emergency. Even the parking lot is less than desirable , especially at night so I always try to get a spot immediately at the front door. Overall, this location will do in a pinch, but truly, do better Walgreens! read more

Have the Doctor call the prescriptions at 12:30 pm. Got to the the Pharmacy at 1:25 drove to the drive through window, the Window was COVID test only. No other cars in the drive, pulled to the Window to be told to come in, they could not tell me if my prescription was ready. I went in , there are 4 people in the pharmacy chatting and I am told that my prescription will be ready in two hours!!!! This place has complete disregard for customer service nor for the people on pain. Stay away from this place of business. read more

This is the closest Walgreens to me and he worst I've been to ever. My orders are always incorrect when ordering online. Please don't waste your time here unless you're an in and out customer read more

I wrote a review about this place a while ago when they were in the process of changing from rite aid to Walgreens. Im so sad to give this store 1 star but it's primarily because of my experience with their pharmacy. Mind you, I've been a customer of this Rite Aid pharmacy for years. Based on my last interaction, I don't think I'll ever go to another Walgreens again. I am currently 5 months pregnant. I had gone to the doctor on (Wednesday, August 5, 020) this past week and the doctor called in a prescription for me. I never received notification that my medicine was ready (As I had received in the past). On Friday (August 7, 2020) my doctor followed up with me to see how I was feeling. I told her I hadn't taken any medication since I hadn't received notification from the pharmacy that it was ready. She checked her system and said she had definitely called in the prescription. She was also calling in a second prescription. At this point I just thought, oh, protocol had changed. I went to the pharmacy on that same Friday that the doctor followed up with me to go pick up my now 2 prescriptions. I went about 8:30PM. I pulled into the drive through and a young woman helped me. Despite everything, I have to say, this young woman was very pleasant and seemed as though she did the best she could to help me. Overall, it doesn't change my rating about this pharmacy though... She checks her system and tells me only one prescription is ready...the second prescription that the doctor had called in (Friday). She tells me the prescription that was called in on Wednesday, is not ready because they're out of stock of the medication and they would "try" to have it by Monday. I tell her I'm pregnant and that I need the medication before then. It was called in on Wednesday, I didn't receive any notification that it was out of stock, on order, or otherwise. She goes to speak with the pharmacist and comes back to the window to tell me they're checking local Walgreens to determine if they have the medication in stock. I'm fine with that so I wait and wait. She tells me the local Walgreens that had the medication in their system- when they called didn't have it so they're calling another location. I wait and wait again and finally ring the bell because I'm thinking they forgot I was in the drive through at this point. The technician tells me they called another store but they didn't answer?! She mentioned they were also calling my doctor's office but didn't reach anyone. Ma'am!!! It's after 8:30 PM!!! What would make you think my doctor's office is open?! But ok.... Then she tells me to "check back" on Monday, because orders they put in on Friday "should be" available on Monday. Ok, NOW I'm upset. At no point did the pharmacist come to the window to talk to me at all. I asked the technician WHY didn't anyone call in the prescription on Wednesday when they realized they didn't have it and order it?! She couldn't answer. So here it is Sunday morning and I have no prescription since WEDNESDAY!!!! Did I mention I'm 5 months pregnant?! Pregnancy or not, I find it to be unacceptable that I the customer have to actually go in to find out that not only is a prescription my doctor called in on Wednesday not ready by Friday, but that no one even bothered to put in the order. When someone gives a prescription it's because they're sick and need the medication!! Normally I would tell the business to "do better". I'm not even going to give Walgreens on Apollo Dr (MD) ... or any of them in Maryland a second chance to do this to me. I'll be taking my prescriptions and business elsewhere. read more

If I could give this place negative stars I would. I came to pick up photos and the guy just looked at me and never came to assist. I stood there for 10 mins watching him as he ignored me. And then, proceeded to get in the check out line since that was apparently the only way I was going to get help. I even called while I waited and watched him answer the phone and hang up without saying anything. I wish I was the type to cause a scene because this place is deserving of one. Like wtf. read more

You're probably here because you just sat on the phone for 30+ mins waiting to speak to the pharmacy, or because you waited in like for 30+, or because you were serviced by someone at the pharmacy with a nasty attitude. All of these things and many more are true about this Walgreens pharmacy. Received a notification that a prescription could be filled but it would be ready tomorrow. Called to see if the medication could be filled today (pain meds after surgery) and the pharmacy tech was rude and unhelpful. Like the others have said...avoid at all cost. Go anywhere else. read more

This is by far the worst pharmacy in PG County. They don't follow the prescription directions and they are super slow. There is always a sign on the drive through saying come inside because they're understaffed. Today there is a sign on the door that says the pharmacy is closed and I'm clearly standing in the line. They never removed the sign from when the pharmacy was actually closed. Update: after standing in line for 45 mins. They closed the gate while we were standing in line. I'm in shock. It's 2:20. read more

They need to put more people in the store to work. This store was much better as a RiteAid, at least I could get what I needed in a timely manner. I went into the store to get body wash, that is locked on the shelf, I selected the button for assistance TWICE and the button was broken, so I asked for assistance, and an employee asked what I needed, I stated the item that I needed and the employee proceeded to do whatever else they were doing. Meanwhile myself and another customer at this point were standing in the aisle waiting on someone to come unlock the shelf to get the item we needed. If you're not going to staff the store enough for people to get assistance when needed, stop locking up simple stuff like body wash so people can get in and out of the store. I left and went to CVS. This store has been a complete mess since switching to Walgreens and it's pitiful. read more

I made an appt for a vaccine and told 2 h wait???? Do better!!! 3 people in pharmacy! CVS you walk in and Boom it's done!! Should be negative stars! read more

This is the worst Customer service in the world. It's been 3 days and my prescription isn't ready. Blood pressure pills at that. Poorly managed. They closed whole pharmacy at 6 yesterday just because. This is freaking the worst ever. read more

No one ever picks up the phone here!! I have been waiting for nearly 30 minutes on the phone and this is the 3rd time this has happened to me. The first 2 times I called while leaving work which is nearly an hour away from this Walgreens and made it there before anyone ever picked up the phone. I was still on the line waiting when I arrived there & while talking to the pharm tech, I confirmed the phone number with her, and was told they were busy. I'll be switching pharmacies. I tried and gave them the benefit of the doubt twice already but 3 times is a bit much. I'm still waiting!!!!! read more

Arrived for booster appointment for handicap person and left waiting 40 min to get flu shot. Pharmacy staff only concerned with going on their early break. Pharmacist actually told us we would have to wait behind 4 people then grabbed her purse and walked out 30 minutes before posted break time. Awful Awful service and a complete lack of concern for timeliness. read more

Walgreens - a view of a store's entrance - Drugstores Near Me - Largo, Maryland

The level of Customer Service has drastically declined since their ownership changed from Rite-Aid to Walgreens. The Pharmacy is never adequately staffed, and everyone takes a break at the same time. WTH?!? The lines are always long, the cashiers are discourteous and the manager sits back and ignores it all read more

Worse Pharmacy Ever!!!! Went to get my son Covid shot which was scheduled three weeks prior and they did not have it in stock. We checked in and waited over a hour. I went to the counter to inquire about the status and was told they had been out of vaccines since Saturday. I asked to speak to the pharmacist because I wanted to know why I was never notified, not even when I checked in. The pharmacist named Serena was super rude. She refused to give me her Last name. The pharmacist was so insensitive about the importance of communicating with patient that they were out of the vaccine. Serena was unapologetic and unprofessional in handling the matter. She is not a good representative of the Walgreens company or a good pharmacy professional. read more

If I could give zero stars, I would. This review is to the general manager of this store. This store is in dire need of adequate staffing for the pharmacy. In addition, the processes of how prescriptions are received, filled, and provided to the customers should be reviewed, reengineered, and streamlined to become efficient and effective. My last bad experience at your store was December 15, 2021, when I tried to fulfill a paper prescription. I was diagnosed with a syndrome that causes nerve pain ranging from levels 8-10 (on a scale of 1-10). Being at level 9 pain, I asked the associate how long would it take to fulfill my prescription. She responded, "Two hours." I said, "Okay, I'll use the drive-thru window to pick it up." She replied, "We just had to close the drive-thru window because we are understaffed. The window may be open when you return." I went home in pain and two hours later I didn't receive a text that it was ready. Therefore, I called the store and was placed on hold for 40 minutes before being disconnected. I called back and was able to navigate the automated system that informed me that the pharmacy was working on it. Four hours later, my pain level was at level 10. I called again and was told by the automated system that the pharmacy was working on it. My niece drove me to the store. Being in so much pain, I passed by the long line that was down the aisle and headed straight to the counter. I asked for my prescription. The associate rumbled through many papers where my paper prescription was buried at the bottom. This was at 8p when the pharmacy was closing at 9p. Please also know that days before, this pharmacy closed in the middle of the day because a pharmacist was not available and the pharmacy was understaffed. Any prescriptions that your store received electronically were ignored while people thought their prescriptions were being filled. General manager...this is unacceptable! People lives are at risk while this pharmacy is overwhelmed trying to fulfill prescriptions, do COVID tests, answer questions, and address other anomalies because it is understaffed. Our community is counting on you to address these issues. Meanwhile, I am leaving your pharmacy as a customer. I will continue to monitor the Google reviews to see if you take responsibility and fix these issues. read more

Clearly I should have read reviews before I attempted to have my prescription filled here. Negative stars would be too good for them. I have an ear infection which triggered vertigo, if you've ever had vertigo you know it's no fun. 24 hours later, I have no antibiotics and my online status say's sorry we're running behind we'll update you when ready. I've YET to hear from anyone. I called the store, I held for ... get this ... a total of 3 hours and no one ever picked up. Tried online chat, was directed to someone, not at that store, who told me it's best to go into the store. Really? If I could drive to go to the store, do you think I would sit on hold for 3 hours waiting for someone to pick up? Let's add in additionally that if I did go in and fall in the store because I have vertigo, you'd be filling a lot more than my prescription. I gave up on the 3 hour marathon hold and called the main store # was transferred to the pharmacy manager who's phone rang for about 5 mins with no answer, no voicemail, nothing. I have no way of knowing when, or if, my prescription will EVER be filled. NEVER again will I use this Walgreens. So much better when it was a RiteAid. If you are sick or have a sick kid in need of meds, please go somewhere else. This is not a store where ill people who actually need medications should put any faith in!!! read more

I started using this location since it became Walgreens think it would be a great option. For years now I have endured the headache of coming In to pick up prescriptions and having a long wait. Delivery option became available which I thought would be great. One order was never shipped, one took them so long to fill and then Fed ex lost it. I have had to call and wait on Hold forever (30+min) once a month for several months to fix various issues and hung up on several times by the employee because it took them too long to . Today they lost the prescription fed ex lost and had to wait for it to be filled again. Avoid at all costs!!!!!! read more

This Walgreens is a disaster. The drive up pharmacy is rarely available. They rotate signs in the window that says microphone doesn't work or pharmacist not on duty. But you can clearly see the pharmacist and the other staff. When you go into the store their excuse is they don't have enough staff. Its really shameful that to obtain better service i must go to another county. read more

Multiple, horrible experiences. If I could give less than a 1 star, I would. I was literally sitting in the drive through pick-up at closing time and was the next car in line. When I pulled up to the window, I was told that they could not help me because they had cashed-out the register. I was already in line and it was literally 3 minutes after closing when I pulled forward. I was picking-up a prescription for someone who had just had surgery and really needed the pain medicine. She was in the car because we had just come directly from the hospital to Walgreens. I told him the prescriptions had already been filled there. He said he could cancel it and I could drive to the Walgreens in District Heights to get the medications. The District Heights Walgreens would be able to fill the prescriptions. We called the Walgreens in District Heights and they said they could not fill the pain prescription because it was an opioid and the Doctor would have to issue a new prescription to the Walgreens in District Heights. AND two of the other prescriptions were not in stock. So, no medication, particularly the pain medication for someone who had just had surgery. What a shi**y way to treat your customers. Never, ever will I use Walgreens again. I've used CVS in the past and have never been treated this way. So for now on, it's CVS!!! This used to be a good pharmacy when it was Rite Aid and we used it exclusively, and was just OK after converting to Walgreens. But it has gone way, way down. Unfortunately, this is not the first disturbing experience I have had at this Walgreens, but you can bet, it is the last!!! read more