This royal farms is on the way to my job, and i stop by everyday, for one reason, their Green Teas. But they don't have anything, the fridge is almost always empty. I asked the cashier when will they restock the green teas again and she answers not knowing as if she doesn't even work there. Terrible terrible terrible. read more

Royal Farms - Car Wash Near Me - Hyattsville, Maryland

Seems to be a popular gas station in the DMV area. Plenty of pumps to choose from. Very busy station but traffic seemed to flow smoothly through. I never saw anyone have to wait for a pump. They have a chicken restaurant located inside. Didn't eat any though but looked delicious. They have everything you may need and clean restrooms. Never had any issues here and everyone was friendly. read more

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Came here today for the first time and seen the most diabolical prices ever, like ever. The only reason why I'm giving it a 3 instead of a 2 is because of the good customer service at the register. read more

I'm originally from the far west of this country so I have no particular loyalty or bias to a given gas station (I'm still trying to understand the east coast gas station chain obsession...) So with that said I will probably be avoiding royal farms in the future, if I can. The place was a mess, understocked, and under staffed! read more

I come here for gas and a car wash and the recipe for my car wash code never prints at the gas pump so I always have to walk inside to the cashier for my car wash code read more

They need to start a go fund me for this place no sandwiches in the morning, no cash in the morning card only, takes forever to start making a sandwich and making me late to work. They need to hire better staff with a better attitude. read more

Royal Farms - Car Wash Near Me - Hyattsville, Maryland

The staff are very friendly. That is the only good thing I have to say. I will never go back because the food is either overcooked, sitting out for days or looks half eaten. I even asked if everything was in the bag and they said yes. When I got home, the chicken strips were missing. the 3 chicken legs I ordered----2 looked half eaten. I have a picture of proof how those legs look. why were they not thrown away????? never again will I go into this Royal Fams at this location. Carla read more

I have stopped twice at this location since my initial check in. Each stop was for a different reason which lead to a different experience. I feel that gave me an overall experience of this establishment. The first experience was to just get fuel for my vehicle. This was a smooth experience where all I had to do was pull, put in my card, pump my gas, and go. It was a great experience and left no bad feelings. The next visit allowed for me to have an experience inside the store. I walked in and it felt almost unwelcoming. I'm not all that versed in Royal Farms so I don't know what a typical store setup/look should be. It felt like I was being rushed to get in and out of here as fast as they could deal with me. I did get my item, pay and left. I stood outside for a few minutes and took in the area. I parked this time behind the store. Ample parking, but you cannot use the door at the back of the store to enter, you have to walk around to the front. read more

Good evening First let me say if I could give 10 stars I would! I am writing for a complaint and also a concern. I work for Metro so I frequent the store on Ardwick. I live off of Annapolis Road so I decided to stop at this location , I was more than happy and surprised to see a familiar face I have been missing at the other location (Jessica). But also irritated and concerned because as I am waiting in the line to check out there was an elderly man on the register and the customer was very rude to him and called him stupid and needed to be taught how to do his job correctly! He said very politely sir just hold on please I will go get my manager and she will help you. So he goes gets her she comes over ask the man what the issue was and how could she help he told her he was stupid and she needed to teach him how to ring up gas correctly. She asked him what was he trying to do, he said something about the Rofo gas card she rang him up I saw her scan his phone and then herd her explain to him that it was not working and asked him for his phone number so she could put it in . It didn't work again so she then tryed to explain he then very rudely and Nasty told her she was also stupid and needed. To be taught again, she then told him he didn't need to be so rude she was trying to help he then was nasty again and she told him she wasn't gonna be yelled at nor could he continue to insult her employee and walked away all this as the line is waiting. When she walked away he saw another young lady cooking and said she knows what he needed. She said ok came over and tried to help him also. Jessica went over and stood to the side as to not to keep arguing with the man. He then went over to her pointed his finger in her face. Taunting her cursing and yelling so she then tells him don't point in her face and addresses the fact that there were small children in the store and he need to stop or leave! He keeps yelling then the elderly man helped the next customer. After-he helped him I noticed he went to the entry and asked her to come over there I'm not sure what he was saying to her they were quiet. I have left a comment about her before because she has always been polite super helpful and to not just to me but to my coworkers and my mother. And I need to repeat myself again because the way she adamantly stuck up for her employee and demanded respect for him the kids in her store speaks volumes to me as to the kind of young lady she is. And as a whole you need to be happy she works for you read more

It's ok... I speak for myself and everyone in the Landover Hills/New Carrollton/Hyattsville area when I say we desperately needed a new gas station/eatery in the area. The gas: The gas took forever to pump. I have never seen gas flow so slowly. I assume this is a result of the pumps being brand new. The area/inside: The construction team did a great job. This area is bright and welcoming. The interior is organized and spacious. The self-checkout was a great idea. The Food: I ordered a 15-piece, a large order of mac and cheese, and two biscuits. The chicken was cooked perfectly. However, the biscuits were hard and dry, and I received two small containers of mashed potatoes instead of mac and cheese (I didn't realize the error until I got home). Customer Service: A hot ghetto mess--- The very next day, I took the containers of the dry mashed potatoes to the restaurant to request a refund. The cashier didn't know what to do, so she called the manager. The manager made every excuse in the world and then offered to provide me with the large mac and cheese I should have received (stating "they do not refund food). The mac and cheese was dry and crusty, and her excuse was "stir it up, it's been sitting on the heating tray." Just Horrible. read more

Royal Farms - Car Wash Near Me - Hyattsville, Maryland

Stopped by this location for a late food run. Royal Farms has consistent fresh chicken, western fries, and fresh aromatic coffee! Long story short, it was noticeable that the location was short staff, but that was no challenge for Nova and Julie! They managed the influx of customers all while serving fresh, hot food to order with a smile. I would not have thought anything of the "delay" had they not been adamant about recognizing they had a higher standard. Again, the overt effort to exceed customer service standards left me not at all bothered by any perception of lack of on their part. I leave this review because so many people are quick to recognize the lack of. I hope the Royal Farms Corporation recognizes they have two potential industry leaders amongst them and acknowledges the exceptional energy and customer service of Nova and Julie accordingly. Kudos to them. The service I received today was worthy of typing this review before even leaving the parking lot. Five stars and then some -- for sure. read more

I get humiliated and denying service for the second time. This lady called herself as a manager of the store. She is a resist, disrespectful with customer. More than five years I'm doing my business with them. Most of the employees know me very well. From the beginning her body language towards me was like I'm a homeless person came to the shop to steal something. I never get humiliated like this for second time from the same lady. read more

Salty chicken and bad service. This one manager is horrible. She even came in off duty with her dog and had it all over the food area. When she's working, she always gives bad service and when you bring it to her attention, she will call the police on you. read more

Royal Farms - Car Wash Near Me - Hyattsville, Maryland

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I remembered that when they first opened...nice and clean store!! I just went in there and my face said it all! The floors look like it hasn't been cleaned since they opened. Short staff! Soda cups but no straws. And the chicken....not so great! You people need to do better and take this store! It's nasty, disgusting, and unorganized. read more

I went to this store for the soft opening where everyone who had gotten onto event brite could get an invitation for a free meal and drink (soda/coffee/tea). Pulled up and it wasnt too busy. Store is in a good location because there is no other convenience gas station in the vicinity. I ordered the chicken salad sandwich on white bread for work the next day and mac and cheese. Mac and cheese was basic but when I tell you the sandwich was popping bay-bee thats an understatement. The chicken was actually their friend chicken tenders made into chicken salad. Not sure if I am just a simpleton but I would have never thought to use fried chicken for chicken salad sandwiches. read more

Royal Farms - Car Wash Near Me - Hyattsville, Maryland

I placed my order on the computer like everyone else, lady in the back start screaming that they don't have the stuff to make sandwiches, how am I supposed to know if the computer doesn't say anything about it. She seemed stressed and was making her rest of the crew work hectic. Definitely not the place if you want a quick bite. read more

Royal Farms - a digital menu on a tablet - Car Wash Near Me - Hyattsville, Maryland

OK on this episode of Big Schlims LITE POCKET MEALS we are incorporating another segment called.... Gas station food! Yep...you read that right. Hold up with that vision that you have of gas station food...there are some stations that have some delectable meals!! With that being said...today we are starting off with @royalfarms !! Located at 6202 Annapolis Rd.,in Hyattsville M.D. (by Capital Plaza), they have multiple locations all across Maryland. I know several people that go to Royal Farms to pick up chicken boxes. The food always seems to smell delicious, and those people always come back with change in their pocket. So I decided to go ahead and go try them out to see what it was all about. To start Royal Farms has breakfast sandwiches ranging from $3.19 through $3.49. Do you have your typical bacon, egg, and cheese, sausage, egg, and cheese, chicken,egg, and cheese, even a waffle bread option. They have salads, burgers, hotdogs, and sides like macaroni and cheese. But I've only ever seen people come out of Royal Farms with chicken boxes so that's what I went to go get. None of their individual chicken meals are over $10. Each meal comes with fries, and you have an option to get the small side with it for an additional cost. So I copped their three-piece white meal (a breast and two chicken wings, steak fries,and a waffle pictured-$9.50). Much to my surprise...everything here was decent. The chicken was crispy, the fries were thoroughly cooked, even the waffle was highly flavored, and tasty!! For $2.50 I got a cherry slushy too...I needed to wash this meal down. Customer service was decent, parking was ample, there's no online ordering, and this particular establishment was clean. So if you have $10, you want something quick, and your partial to any of the aforementioned food...this spot might be your spot. That's it. #chickenbox #quickfood #Bigschlimsreviews #gasstationfood #litepocketmeals #wedges #honeymustard #waffles #friedchicken #decent #undertenbucks #royalfarms read more

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Yesterday evening I order wedges with cheese. The food was cold. I asked the young lady behind the counter can she please make more because they are cold. Please note I was very polite when asking. The taller light skin female with colorful dreads stated they are fresh they just came up. I said ok & left. When I got in my car & opened the box the wedges was old and cold. I go back inside & ask AGAIN POLITELY can I have some fresh wedges please. The light skin young lady proceeds to be rude and states that they are fresh & said I am doing to much. I was caught off guard because the manager was standing right there. I left as though she shouldn't have been speaking to me in that way especially because I am a customer & because I wasn't being rude. I even stated I am not trying to make anyones job hard just want them replaced. The young women was so upset of me asking for more wedges she was raising her voice. I will not be returning to this store & I will be contacting corporate about this. ***IF YOU CAN HELP IT STAY AWAY FROM THIS DISORGANIZED POOR CUSTOMER SERVICE STORE*** read more

Royal Farms corporate really needs to kick this one out of the franchise. Yesterday a dear friend ordered delivery to my home via Instacart after stopping by the store and being told there would be a 60 minute wait for an eight piece dinner and 4 three-piece wings. The first delivery had a single wing and seven of the eight pieces in the box. She reported it as missing items and asked to have her 4 three-piece wing boxes delivered. We got one three-piece wing box. The Young Instacart driver kindly called the store and they told her to hold on. And then after four minutes, hung up on her. She tried calling six more times as I stood there watching, and they refused to answer the phone. I don't know what kind of ghetto crap this is, but it definitely is not customer service. I've actually stopped in to that location two or three times and it did not seem horrible. But I've heard stories and now I'm beginning to believe them because this was some ratchet ass crap read more

The food was excellent hot the chicken was amazing and the spicy potatoes oh my God excellent

This place was great when it opened but has gone way downhill. My husband went for gas early one morning recently and there were people engaged in sex on the sidewalk by the front door (presumably prostitution - they appeared in rough shape). Then today we decided to pick up some fried chicken, which was delicious the last time we had it. We tried two self checkout machines and neither one worked so we had to find a staffer to check us out. We got the chicken home and it was horrible. Dried out, tasted like it was cooked days ago and left under a heat lamp. Truly disgusting. We won't be back. read more

They're closed randomly at like 10pm - 5am. With workers inside. Why? How? They're 24hrs everywhere else.

Needs new shift managers probably, cause I love RF and this location is subpar :( Served me old dried soup from hours ago, threw it away. Lettuce wilted. Shake machine been broken for months now at least 2 months. No utensils were out. Doors had gross hand prints everywhere. Trash over flowing when you walk up. Other locations put this one to shame. Don't bother. read more

I worked for them! DO NOT WORK FOR THEM! They make the job seem colorful and fun but that chick named Heather and the store manager Nikia don't make any sense! I was called a traitor and DID NOT receive any of the money they STILL OWE ME! They food!? Sick!!! raw chicken fell on the floor and they still cooked it!!! read more

They used super old grease on chicken it was nasty and when we told them they acted like they didn't know u can smell it

I purchased gas from this RF in Hyattsville on Thursday morning 3/2/2023 and soon after I got a text alert from my bank stating my card was compromised. There must be a skimmer device at these pumps. Be careful when purchasing gas here!!! read more

Supposed to be 24 hours. I went at 11pm and they were "closed"! Although there was an employee with Airpods on making a sandwiches! He said they were closed. read more

This place is new and it looks nice. But the customer service is terrible. Victoria is a manager there and she obviously needs a whole lot of extra training. This is what happens when a company does not value their customers they end up hiring anyone and not hiring quality people. #shopatownrisk read more

I've gone to this Royal Farms twice now between 2-4am and both times they were randomly closed. The employees only answer the door for the service trucks then lock the doors behind them. I watched a employee do it today. 4 other customers tried to enter the Royal Farms after me as well but the door was still locked. This Royal Farms is losing a ton of business because of their employees deciding to "close early". read more

The Car Wash will damage your vechile. They may take a report, but you will not hear back from anyone to assist you with getting your vechile repaired. While I was there another person also had the same damage. read more

Beware of the chicken. I bought 3 piece white-meat meal. Completely undercooked. Wings were bloody at the bone. Breast was pink at the bone. Threw out the entire meal. Never again at this location. (Note: I normally love Royal Farms chicken, I buy it all the time when I'm on the Eastern shore.) read more

If you want to eat Salt NOT chicken you could waste your money out here. I bought Mix pack on the 1/28/20, white meat 1/30/20 and dark meat chicken on 2/5/20. I showed my chicken to one of the employee because it was too salty. There chicken is very expensive. A can of soda and two pieces of chicken was more than $10. My KFC is great. read more