ABSOLUTE WORST PHARMACY EVER!! I've tried multiple times to make this pharmacy work since it's super close to my house but it's not even worth it...MULTIPLE times they will tell me my prescription is ready, and it's not , I end up having to wait another 20-30 min ON TOP of whatever time they told, and today was it for me, they almost made me miss my flight and they were SO RUDE!! THEY ACTED LIKE it wasn't Fault ?? Because I came in at the time they told me to, and the main pharmacist was VERY RUDE! made rude faces, you could clearly tell she hates her job, maybe her life. Wasn't just me, there was another lady behind me that blew up read more

Their pharmacy wait times are off the chart! Ridiculous. Please figure out how to be more efficient.

I have been a customer at this Walgreens for over 10 years. Not sure what has changed! No customer service, employees want to argue or school customers, and I am pretty sure there is not a slower drive thru pharmacy in the Las Vegas valley. Walking in to pharmacy is absolutely worse. Please management, redirect the employees back to customer service and your doors are open because of the pharmacy, Perhaps a real look at the breakdown is in order. Start with those working in the pharmacy first. read more

Store supervisor working the cash register. Before I walked up she yelled through the store for someone to relieve her. I approach her register and she had an attitude when I put my cc in the wrong slot. Super rude! read more

Do they only have 1 person working at all times.....????? Takes them over 30 mins to answer the fucking phone after midnight.... Wtf.......!!!! read more

I have been using this Walgreens pharmacy for the last 3 years to fill my cat's prescription for insulin. every time I go to pick up, there is some small inconvenience. they either have a new birthday on our profile, incorrectly text me that my prescription was ready for pick up when it was not, my phone number has somehow been changed in their system, my address no longer pops up, they've changed what species my cat is, or somehow even after getting text updates on my prescription status for years, they will suddenly stop. Today's interaction led to them partially filling the prescription request that my vet sent in, and saying that the prescription was fully completed. The pharmacy staff exerts zero effort in problem solving or attempting to help. I actually had one of them say "they must've put more insulin in the pen this time" in regards to my pre-filled insulin pen. They will just say whatever they need to in order to get you away from them. Due to a combination of horrendous customer service and inherent incompetence and lack of care, this was my last time going to this location. Do yourself a favor and avoid this pharmacy. read more

If you want to wait a long time for a vaccination with no one in line, this is the place for you.

Terrible place. They withheld my medicine for a month because they stated they gave it to me when they absolutely did not. read more

Walgreens - Drugstores Near Me - Las Vegas, Nevada

I live two BLOCKS from this location and I come there EVERYDAY sometimes TWICE a day and you would think from buying the same thing EVERY SINGLE DAY! You would think the items I buy EVERY DAY might be on hand but it's a crap shoot because they change managers every week and the order is RIDICULOUSLY SHORT! Now I could just as easily give my Business to 7/11 which is a rocks throw in either direction from my from my house, I stopped going to the pharmacy in Walgreens because the staff with the exception of the graveyard pharmacist was RUDE and had no compassion or respect for customers, but I come there because I like 75% of employees who work in the Store, I like Lance, Lori, Jacky all very personable and courteous but what's the point in going to a store if the manager doesn't BOTHER to order from vendors a weeks supply of 20 or 16 ounce Red Bulls. The staff seems apologetic blaming the Vendors and I complain Multiple times they don't stock enough but NOTHING gets done about it and it seems to me the 23 to 40 dollars A DAY I spend this particular establishment isn't appropriated. I go out of my way to write good reviews on places I frequent but this just posses me off to no end I have to BEG A STORE to carry the things I buy. Now as a business owner myself If I offered a service to my clients then told them I could perform that very service I offered for WHATEVER reason , how long do you think I would stay in business. I have given this place MULTIPLE chances but it seems my 200 dollars a week isn't the least bit valued by management. read more

I would give 0 stars but I had to place something in order to post this review! I have had very frustrating experience with this pharmacy in the last several months. If you need a daily prescription that you cannot miss, do not rely on this pharmacy. I have never experienced so many challenges in getting a prescription filled monthly to this degree. My dr has directly sent prescriptions and they won't fill it! When questioned, they either respond with excuses that contradict others' responses or blame others. I'm truly bewildered! read more

Me encantó el servicio, fue asombroso muy buena atención que le brindan. Cuando va a uno todo está en orden, me encantó ir a la Walgreens o lo volvería hacer read more

for the pharmacy alone!! not the pharmacy employees. they keep switching my birth control without notice and giving me ones that my doctor didn't prescribe. One month they tried switching it to one that's was triple the price! ive had my doctor even call and tell them to only give me what was prescribed and they keep substituting it. I don't want to change my birth control and I shouldn't have to if the one I've been on has worked ok with my body for years don't give me anything else. figure it out. read more

On 8/4 I came into pick up prescriptions and after over 30 mins I'm told sorry we misplaced one of your prescriptions and can't get any until 8/5 late afternoon..I told them they could ship it, this after the pharmacist told me to go to another location to get it.Of course they didn't ship it. So 8/11 a week later I had to initiate my next month of the same medication.. I come in to pick up only to be told can't have until late 8/12.. I was then asked to have a seat, 35 mins later and I tell them I'm leaving- only to watch someone go to the bin and pull it out.. 35 mins earlier, they had none in the store, I'm pissed cause I'm out of meds, they had already lost, and then I'm in your store for an hour total today.. I will never have meds filled here again.. You don't care about your customers and it's apparent, I watched 7 customers with issues from you not giving them enough or not even filled things that were called in day before.. This is far from okay. read more

They can never get anything right on my prescriptions and never have them ready when promised. The story always changes. This is the worst managed pharmacy I have ever experienced. Had to transfer all my prescriptions to another store. Save yourself a lot of grief and use a different store. read more

The pharmacists at this location are probably the most incompetent I have ever seen! I had to talk to multiple people to finally put my prescription thru and even then they held it for so long that I guess it "dropped out" of my profile now I need another one. After being on hold for multiple times between 15 minutes and up to 1 hr there was no resolution and since I was on hold for so long my doctors office closed for the day! The laziness of this place is astonishing and of course there will still be no resolution because places like this don't care about anything but profit read more

Most excellent customer care service every time we drive up or walk in and this is beyond impressive to us. I appreciate the young man last week who kept his cool when I was asked the questions outside and I was rude to him. I'm so sorry . I would rather walk in and pick up our prescriptions and let me tell you why! I found VGK TEESHIRTS 2023 champions 24.99 - I didn't get one because I found BLING BLING SANDALS IN MY SIZE 12 ladies and I bought both the silver and blue BLING BLING! Thank you for having everything I needed and wanted yesterday read more

Walgreens - So many questions however I completely understand and respect your concerns. - Drugstores Near Me - Las Vegas, Nevada

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Easily accessed from a main road. Clean and well organized. Customer service was available as needed. Items I needed were easy enough to find. It appears that there is standardized organization schematic across stores to help customers find items. read more

If I could give a 0 I would. This location, and most Walgreens in general are now understaffed, overworked, and underpaid. Due to this, the abuse their employees suffer is insane. Standing in line watching person after person berate a pharmacy technician out of pure frustration is the saddest thing I've seen in years, and Walgreens management is 100% to blame for the current state of affairs. You can t blame Covid, you can't blame increased market pressures, and you can't blame your employees. This is quite literally your job as managers to properly staff train and pay your people to deal with the market you are in. Instead of taking this seriously and doing something about to, management has chosen not to, so I as a customer have chosen to take my business to Costco pharmacy (who FYI you do not need a membership to use). Maybe one day Walgreens will deserve all of us as customers, but right now, it's not even close. Take your business elsewhere. read more

Walgreens's on Cheyenne and Rampart is the worst pharmacy I have ever used. They are rude, and slow, and half the time don't even know what they are talking about. Avoid this pharmacy at all costs! read more

I will drive out of my way to avoid this location because of Rosa who is the most negative unhelpful employee I've ever encountered, only ever (rudely) saying what can't be done, never offering a solution. Christy is positive and at least tries to listen, offering helpful advice. Make Christy the manager of this location and I'm sure the entire caliber of the other employees will rise. read more

How is it possible for a drug store to run out of medication. Seen how that's there bread & butter. I can't believe the personnel is that incompetent. Not to order a medication is running low. Or better yet doesn't the software warn the Pharmacy that's med is running low. Order Soon!! I been without my RX 6 days now. read more

Disclosure: I am a pharmacist and have been for almost 40 years so I AM biased against Corporate Retail Pharmacy (CVS, WALMART, RIte-Aid etc) This store has had a long record of quality concerns and has appeared before the NV Board of Pharmacy and was disciplined and fined. On March 8, 2023, I was picking up 3 new prescriptions for a family member. Two were antibiotics that the patient never had and the other was a controlled pain medication. This cashier did not have the pharmacist come over and do a verbal patient/caregiver counseling on the prescriptions AS REQUIRED BY LAW. NAC 639.707 has required this for at least the last 20 years. Walgreens historically has not lived up to their "AMERICA's PHARMACY" claim and intentionally avoided complying with pharmacy laws and willfully disrespected and abused their staff. They understaff their pharmacy and allow unsafe working conditions. I asked John, the Store Manager, to make the Pharmacy Manager Dayna Powers aware this Walgreen's is in violation of the law. read more

Walgreens - Statute that clearly says counseling SHALL be provided by the pharmacist. - Drugstores Near Me - Las Vegas, Nevada

The worst pharmacy system. If they are allowing people to,pull up, drop off a prescription and just park until it's filled the manager should be fired. If it's ready, you're allowed to use the drive through. Period. I was five cars back and waited 1hr 10min! Ridiculous! read more

Please see pictures for a full description of the worst service and attitudes located at the Walgreens on Cheyenne and Rampart On the graveyard shift. Thank you. read more

Walgreens - #Walgreens89129GraveyardEmployees - Drugstores Near Me - Las Vegas, Nevada

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Lund t get assistance to get locked up eye drops. Waited 10 minutes. . Pharmacy crew saw me didn't apologize to assist. No customer service read more

Always a long wait. In person or in the drive through. 25 to 30 minutes in line every time. Why???????

My Doctor sent me a prescription 2 months ago and to this day they give me different excuses but they never have it customer service is terribly awful read more

If I could leave zero stars I would. I hate that this is the only pharmacy that my insurance takes now. I have been trying to get my prescriptions transferred for 6 days now and I can't get it done. I hate Walgreens so much!!!!!!!! read more

Got a call saying my prescription was ready to pick up ... drove my sick ass 103 fever self over there & waited in line for 30 minutes just for the tech to go 'yeah we don't have that right now.' So then why did you tell me it was ready for pickup? So frustrating this location is god awful don't go here. read more

The Walgreens on Cheyenne /Rampart is the worse in the city and they need to shut down. They never have medication, they are all confused and they do not what they are doing. I do not know how they stay in business so un- professional. I receive VM saying my medication is ready, I go there and wait an hour and they come back and say they are out of my medications after numerous calls saying it's there. Cassandra leaves you on the phone for 45 minutes on hold and Grace works the drive thru and is all over the place. I will never walk in there again!!! read more

The overnight pharmacist Tom was very helpful and nice. I appreciated him very quickly telling me there is a call ahead of me rather than just putting me on hold forever. When I spoke to him, Tom was pleasant and very helpful. Thank you. I do not feel well so that was great to find good service. read more

I have been trying to get my prescription for Accutane for a week now. It's a super time sensitive drug and it has caused me the most stress that I haven't been able to do so I called and even went in person to receive my prescription my Dr ordered on Monday. Every day they have told me they have it ordered and it will be delivered the next day at 12pm. EVERY day I have called and even went in person to check. Now Friday the end of the week, the day these lazy inconsiderate assholes decide to put everything off and say fuck everyone... THEY TELL ME MY PRESCRIPTION HASN'T BEEN ORDERED... they say they are going to troubleshoot it and it will be in by Monday. But who knows if they are lying through their teeth again. They are lucky it's my goddamn Acne I'm worried about and I don't have cancer cause they would be the reason I die. If I could just have them transfer it to another location it would be great but it's also a very safety sensitive drug, so it takes a lot more to transfer. TRY TO AVOID SENDING YOUR PRESCRIPTIONS HERE... especially the ones you NEED. read more

Visited this Walgreens pharmacy Thursday December 7th a little after 5pm except to wait in line because everyone try's to go get what they need after work. Waited in the drive thru line to get my medication. A lot of people in line in store too so go with some patience. read more

Its amazing how long Walgreens have been around, since 1901. This busy and convenient location is near many large communities including Desert Shores and Sun City Summerlin, so expect it to be busy especially during the hours of 3:00-8:00pm. However, I do appreciate how clean and organized this particular location is. The staff is very friendly and do their best to accommodate your needs. My family and I have been regular customers at this location for years and we haven't had any issues with products or customer service. However, I do wish they had more staff during peak times. You can sense their is alot of frustrations when they are busy. Especially the large amount of older customers from the nearby Sun City Community that need more assistance. So do plan ahead and I would suggest coming the late evening or early morning hours. 2018 Yelp Review #27 read more

Walgreens - Clean and organized store. - Drugstores Near Me - Las Vegas, Nevada

I just shopped at store #4197 off Cheyenne in Las Vegas. Randy was extremely rude during check out. A lady in front was holding up the other line so a long line had formed. When he came to relief the cashier I asked him to ensure that the clearance and coupon rang up on a product. When it didn't so I asked him to remove it from my purchases, he proceeded to call me a "karen" and verbally harassed me in front of other customers and staff. I never called him a name or degraded him in any way. I simply asked for the product to be removed from my bill. I'm very disappointed in the lack of professionalism at your store and will not be going back. read more

Service in the Pharm. has really fallen off in the past 6 months. Peeps behind the counter seem to be in a constant state of confusion. And its worse outside by the garbage/recycling area. read more

Walgreens - Durango & Cheyenne 10/28/22 - Drugstores Near Me - Las Vegas, Nevada

Worst pharmacy in town. Always out of medications. They need a real manager. This manager has no clue

I called the pharmacy because a patient was there and called me with a prescription issue. After going through the auto system, they answered, said they are at lunch and hung up on me! I called the patient back and she said THEY SHUT THE WINDOW IN HER FACE! This is not customer service. read more

The Pharmacy is horrible!! They lie and commit what could be insurance fraud. Dropped off an out of state prescription two weeks before needing. This is something we have done for 7 months now. I am told it will be taken care of and not to worry. Three days before running out I call to see if it it ready. I was told they have attempted to reach the doctor but no response. I reached out and my Doctor tells me he talked to them last week. Oh and I got the Walgreens App message that the prescription was delayed only after I called. Today I picked up medication for my husband and the wrong dosage was filled. The doctor changed the dose on Thursday and also called in a new prescription. The new one was right but not the other. How do you get one prescription but not the other. Oh, but the Pharmacist told me they had faxed an authorization for the correct meds to the doctor. What... how would you know to fill that if you never got it??? So the filled a strong medicine and charged my insurance company. Now they will need to charge my insurance company again for the right strength. I have asked for both a Store Manager and District Manager to call me but was told I had to call 1-800-Walgreens. Now 40 mins on hold it has become a test of will. read more

I would like to commend Elena in the photo department. I stopped in today to get a passport photo and she did everything perfectly. Her friendly demeanor kept me at ease, as I was freaking out to get my passport renewed today. She did everything from take my picture, upload it into their system and even checked me out at her register, so I didn't have to wait in line up front. I would have been a mess without her help because there was an issue with the output machine which she skillfully fixed. The advertised time for a passport photo is one hour, but due to her efficiency I was in and out within 10 minutes. She is a true asset to the company! read more