We stood there for 25 minutes to fill my sister's prescription when there were 4 pharmacy technicians back there, just hanging out. The only that stepped up was Christelle, after we asked if we could get help. There was another pharmacy, named John that helped the person next to us, and then ignored us and went to the back again. It was clearly slow and they did not care about helping the customers in front of them. read more

The UPS store workers are lazy. The pharmacy is good. The front people are nice. The stockers are nice read more

See all

Got to be the shittiest Walgreens in town. Can't fill a same day prescription to save their lives and apparently there is no system in place for medications for children or antibiotics to be filled over other prescriptions that just sit in bins for weeks. Also, half the time their system doesn't get faxes from drs. So would give it zero stars if possible. Drive through, hope you got a full tank of gas you'll be there for an hour minimum. Wtf are they doing, there is no system in place just the typical money grabs. read more

Very frustrating experience. Dealing with an eye issue and get two prescriptions from my eye doctor. Hand deliver them to this Walgreens. One is not in stock and the clerk says she will order it and it will be delivered to the store the following day, available at 3pm. It shows delayed the next day still. Then 2 days later it just completely disappears from my profile. I call the pharmacy and the guy tells me "yeah that medication isn't even available anymore, I don't know why she did that". So how did she put in an order for something that doesn't exist? So then I call my eye dr and they write me a new prescription and fax it over. I call this specific pharmacy and ask if it was received and am told yes and that it would be ready specifically at 5:39pm. I come in after 6:30pm and they say it is not in existence. The pharmacist tells me that the techs must have been misinformed and that they need more training and there is nothing to be done until my eye dr opens the next day. I finally ask him to CHECK THE FAX MACHINE. And what would you know, it's sitting there. He doesn't admit wrongdoing, just says sit down and he will help me. Like bro come onnnnnn. read more

Went in there to use the FedEx store and they're all confused how to do it. And instead of just solving the problem at hand, they leave you standing there while they try to figure out what's wrong. Real discouraging experience. read more

Worst pharmacy in Vegas. Had two prescriptions to pick up, one got filled immediately. The other has been in progress for 8 hours, I called 4 hours in, and they said it'll be done by end of day. Closes in 20 minutes, I called again, put on hold for 20 minutes just for them to hang up phone. It's for my pink eye and I'm severe pain. So it's very frustrating :( I usually get same day prescription within an hour after doctors at other pharmacies.. DON'T COME HERE read more

I live next to this Walgreens and it is absolutely horrible whenever I have a prescription that needs to be filled. I tell them to fill it. I show up the next day. It's never filled. They told me that I have to wait over the weekend or wait longer, they are just absolutely horrible at their job. They don't do anything but stand around and talk to each other and don't help anyone. This place is horrible. Do not go to this Walgreens. read more

As usual the line here is ridiculous. Several people behind the counter and only 1 or 2 helping anyone or doing anything useful. Back to Vons Pharmacy I think.... read more

Walgreens - The usual long line at this dump - Drugstores Near Me - Las Vegas, Nevada

Zero star if possible. Worst pharmacy ever. Worst customer service. You will be on hold forever and then they will hung up on you. Do not fill your prescriptions here. Period! read more

Bad pharmacy would not recommend to anyone. Bad customer service at the pharmacy as well. Tried to call in to see if my prescription was ready because I had to update my insurance, employee who picks up didn't even give me a chance to explain myself. Asked for my DOB gave it to her and told her my name asked for what prescriptions I was waiting for told me that it has to be resubmitted because it was kicking back from the insurance I told her was the information updated on your end with the new coverage placed me on hold came back on the phone and told me the system just went down and asked if I'd like to hold or call back? She just placed me on hold then I hung up. Now I will have to go in to the pharmacy and dread of being there for hours to get this fixed with the worst customer service ever! read more

Terrible location. Every time I stop here at this location (Blue Diamond and Durang) I get approached at the door by a homeless person wanting money. Tonight (4-9-25), I complained to the lady working the register about being hustled every time I shop here and she went into an almost nervous hyperventilating fit about how she can't do anything about it. But that's okay. I won't be shopping here anymore and I'll advise my friends and family to do the same. read more

Walgreens as a whole, sucks. This one is arguably the worst of a bad lot. Never been on hold for less than 30 minutes if I have to call. In store? Not better. The attitude of the staff at the pharmacy counter is as bad as they are slow. Honestly, I am actively searching for an alternative and so should you. read more

The pharmacy sucks, not only is the line always super long and slow, but there's an extremely rude female pharmacist

The pharmacist continues to keep me on hold. They continue to pick up and say please hold it's so rude it's been over 30 minutes. You could at least speak to me and see what I need . read more

The pharmacy is absolute garbage. This is the worst Walgreens I've ever done business with in my entire life. I've always loved Walgreens but this particular branch makes me question their management. Twice they left me on hold for over 30 minutes just to check on my prescription eye drops which they took over 7 days to fill. The employees are rude and you can tell it's because they are overworked and stressed out. I will let everyone know to never ever do business with this branch and at this point you're better off going to cvs. read more

I mainly went to pick up a cr123 lithium battery which they had. I was hoping to get a quart of E and J Brandy. For some reason that liquor aisle at that location has a hard time keeping stock, hence the four star rating. Had they had my booze I would have given them a five star review. I like this pharmacy, they have a drive through that's always busy yet when you go inside they have plenty of help so the line goes fast. read more

See all

This would be a zero but one is the minimum. They didn't fill my wife's meds and claimed that they did. Now I'm having to do everything in the book to get her this medication. It's not even a controlled substance. If it was I could understand the complications but this is on the staff there for either incompetence or just don't give a fudge. read more

I get my prescriptions filled here because of insurance reasons or I would go to Walmart. The lines are always insane no matter if you go inside or the drive through. They are always out of stock of medications. Which if your like me, some meds you just can't not have. It would be one thing if they notify you instead of showing up to get your medicine, just for them to say, sorry it's out of stock! Might have to give Smiths a try from now on. Again, insurance reasons. read more

This location is terrible when it comes to picking up any of your prescriptions. This is the second time that I have sat in the drive thru for over 20 minutes just to pick up a prescription. I have never in my life waited this long each time at any pharmacy. When I called the pharmacy while sitting in my car, I told them that I have been waiting for over 20 minutes. All she could say is "we are working as fast as we can". Clearly not my dude. Hire more people or tell those customers to move to the side so the others that are needing to pick up their prescriptions can go about their day. Fix your sh!+ Walgreens. read more

Well, that is a loaded question question. What could they improve on!! Try everything and I mean everything! First, I'd start with all the technicians and get rid of them immediately. They're all rude. Don't wanna be at work that's obvious and they move as slow as they can. I've never had a nice one and I've been coming into the Pharmacy there for a year now never ever have had a nice one and if you call there, they're real nice to you when you're waiting on the phone for him. They just pick it up and say hold and slam it down real fast so you don't ever really wanna call there and most of the times you call there you're not even really getting the pharmacy like you're needing to talk to you get the Son pre-Walgreens screening call it's crazy so I've never seen anything like this place and I'm just lost for words of how they operate there. It's it's horrible. It's horrible horrible read more

Elizabeth in the pharmacy knows where the "hold button" on her phone is...aside from that, she is absolutely clueless, useless and lacks any training. I dont blame her. I blame Walgreens. read more

Scheduled a vaccination appointment online. Walgreens directed me to this one as it was supposedly available. Came in today for my appointment and was told they don't stock that here. So why did the appointment require me to come to this Walgreens. read more

waited over 3 hours to pick up medicine from the pharmacy. absolutely ridiculous. people inside and in the drive through, cashier workers and pharmacy workers have absolutely zero sense of urgency At this location. got a call saying meds were ready, to have them not be ready on arrival. read more

I have used this pharmacy for years and I always have problems getting meds. I have gotten partial fills and paid for it myself many many times. Now the pharmacist is denying my order. Not talking about controlled substances, it's o ly Atarax...used for allergies and anxiety. She was rude, demeaning too me. I was made to feel like a criminal. I'm going out of town for a month and now will not have my meds. A lousy store, way overpriced. read more

I seldom shop here for anything other than medication that my carrier doesn't directly issue, which is rare. When I do, there is always a problem with the delivery of my prescription(s). I think I've tried 3-4 times in the past year or so, and every time without fail, the medicine fails to be filled promptly. Either they don't care, don't follow up, don't follow through, or don't correctly send the prescription to my carrier. Take your pick; I always have to make at least two trips to this pharmacy to get them filled even though it's less than a mile from my home. Maybe I should count my lucky stars that none of these medications are critical because if they were, I would be livid about how poorly they get handled and how many times I have to call or return to get them filled. As far as the store is concerned, the staff is marginal with their knowledge. And it appears they are always short-staffed. Everyone is always defaulting to someone else to give the correct information, which forces me to wait at the pharmacy window longer than I should. The shelves here seem a bit bare, and the prices in this and other Walgreens stores are astronomical. Anything found here can always be found at another store for significantly less cost. Frankly, I can't understand how Walgreens and other stores like it remain in business. RECOMMENDED: Only if necessary SERVICE: Fair PRICE: $$$ COVID: Practices lax pandemic regulations. PARKING: Convenient REASON/INTENT: Perscriptions read more

See all

If Jin is the pharmacist in duty, run don't walk from here and go across the street to Sav-on inside of Albertsons. She is rude, abrasive, forgetful, and apparently cannot read prescriptions after she told me my prescription was for 2/3 less than the actual amount. She also didn't remember a conversation I had with her in the same day. read more

I made an appointment for 12:00 for a flu shot. It's 12:30 and I still haven't been called. If they allowed walk ins and I had been waiting this long I'd understand, but they make you make an appointment. And there are no signs for flu shot check in that causes more delays. My time is valuable, but it seems that Walgreens can't figure that out. Update: When I saw them taking somebody who had arrived after I did I asked about me. I got a snide "you're in line sir" reply from the lead tech. Well it turns out they screwed up and they hadn't done their job and ensured that I was fully checked in and in the system properly. If I hadn't spoken up I would have been sitting there indefinitely. So a full hour after my appointment time I finally got my shot. The whole time the tech is giving me BS excuses, waiting for the "that's OK, these things happen" statement from me. That statement never came. I don't give a damn how busy you were. Your company forced me to make an appointment. You're not a real health care facility, you're a store. My time is important. I'm done with Walgreens. I'll go to CVS or Smiths next year. read more

It's aight. Sometimes the pharmacy is great and sometimes they put you on hold for a hot minute. Not the worst experience at a Walgreens pharmacy, but not the best. What can you expect? It's a Walgreens. read more

I never in my life thought I'd be on Yelp giving Walgreens a review but here I am lol. What's going on over there in the pharmacy you guys? It's a three ring crap circus. I hope you guys fix your staffing issues because I've watched it get worse for months now. I almost want to apply for a job just to put you guys out of your misery... I'm about to hit up your pharmacy drive through in a black Ford SUV to get the medication I need to live my life. Blink twice if y'all need help. read more

I've been picking up medications for half my life and I've never seen anything like this place. I have no idea why I still go. It's like I want to give them the benefit of the doubt - that the time before was just a bad day. But every time I go it's the same thing. Incredibly long wait + rude service. Drive up window is four cars deep? You're looking at 45 minutes wait, consistently. And when you get to the front you're getting an attitude. I understand these are difficult jobs, but there is a really easy way to improve the customer and worker experience: be excellent to each other. So after we've waited in line for 30 minutes, when we get to the window, say something nice to defuse the situation. Thank the customer for their patience and loyalty. That's it. That's all it takes. You get none of that here. So they're angry, I'm angry, everyone is angry. Be smarter than I am. Don't go here. It's been my pharmacy for 10 years and I can say it's terrible. read more

Nigel is rude and argues with me cause I ask him for a manager talk bald guy. I will never return to walgreens! if I could choose no stars i would read more

Worse pharmacy in the city ! Literally My son had the flu we went to pick up tamaflu after waiting a while it was ready . Got home and found that they forgot to mix it !! It was just powder ! My son was running a high fever we had to go back and wait again so they can finish their job. They said oh we forgot to mix it . read more

This pharmacy is an absolute joke! Told my husband that the prescription for our daughter was to strong and that WE needed to contact the doctor's office when they have a much quicker turn around when calling from a pharmacy! Not to mention they are all rude as hell and lack any customer service skills. I was transferred to the pharmacist and while on hold the phone starts ringing again and instead of saying something just picks up and places me on hold again! All prescriptions are being transferred, we will never use them again. read more

Worst pharmacy. I had made an appointment for a Covid Test. Waiting time was a week out but I no longer needed the test. Unfortunately, my brother was feeling symptoms and needed a test. I called and explained the situation then was told to come in, with my brother and information could be changed. We arrived and were told that it could not be done. They kept pushing me to take the test but kept redirecting them to test my brother, who had symptoms and would benefit from the test. I told them I was trying to utilize the test effectively and not allow it to go unused (appointment slot). I even told him we're better going off on swabbing his nose over mine under my name to at least ensure he does not have covid but for tracking purposes, wouldn't do any Justice. I was exploring any option I could with staff but they did not want to help whatsoever. Their only solution was I take the test which brought us back around to my pleas. They asked who I spoke with and like a dum dum, I couldn't remember but provided proof that I called and spoke to someone only to be told it was another Walgreens that I was connected with and to go to them to be able to override even though my test was at the Walgreens I was at. Staff showed no urgency and provided me nothing but a runaround. read more

Went in to Walgreens today for a vaccine and I was helped by Jell the pharmacy tech. He was professional, efficient, and very friendly. One of the best experience I've had in a pharmacy. Thanks for the great customer service! read more

Why have a phonenumber for customers to try to call if you're going to keep picking up to only put us on hold over and over and over and over and over again... for over 20 minutes and there are no other callers before me. Your lunch time is 1:30-2pm, your automated message told me that. And I called at 12:30pm and it's 1:02pm now. I'm still on hold as I am writing this review. I'll be contacting your corporate office in regards to this too. You guys are just too lazy... read more

Pharmacy Customer Service always fails here. I never get the help I need, and walk out unsatisfied every time. This is why I go to CVS.

The store is overall good but the pharmacy is a joke! Drove by the drive through 10 minutes before they closed and one of the workers are standing behind two cars letting people know that they're not taking any more cars... so I went inside grabbed my things from the store that I needed drive back around to leave and has two additional cars in the line. So you couldn't take me but you can take 2 other people... doesn't make much since especially since you close at 9 & decided to close early. I'll be transferring my prescription to anyone but Walgreens now unfortunately. read more

I have been using this pharmacy for over 5 years. I have been trying to get my medication filled for a prescription that I have had for over 9 years. Every person I talked to was rude and not helpful at all. I did talk to a pharmacist that was ok but no one had any urgency to help fix the situation. It is now 6 days that I have been going back and forth with the staff and my doctors staff. I spoke with my doctor today he said he called and e scripted the refill and Walgreens now says he denied the medication. I am switching pharmacies. Patients health is not a joke or something to play with. read more

First and last time I used them to fill a prescription. Over half an hour waiting in line just to pick it up. Then I was given the third degree just to get the medication. CVS is soooo much better. A bit further away, but well worth the drive. Come here if you want, but be prepared to wait for the slowest of people to serve you. read more