Here's a story about how I was treated like a criminal earlier 8/11/17 around 3pm. I went in to drop off my prescription paper and buy a Rockstar Energy drink but right away a cosmetics display caught my eye since, ya know, that's what the displays ars designed to do. Immediately I caught the awkward attention of a female employee and I could see her from the corner of my eye just creeping on me. She hovered for a while and finally carefully asked if I needed help. I shook my head nah with a fake smile and kept looking. She walked away for maybe 5 seconds then, what she must have thought was out of my field of view, circled kinda behind me at the edge of the aisle and just watched me. I'm talking like 4 feet away from me staring. So awkward!!! So, finally I am sick of it and annoyed and no longer want to buy anything and walk past her. I wasn't 100% sure she thought I was a criminal til I heard her voice immediately on the speaker say "Code 99." At this point I was getting my drinks and casually looking around at the employees who had taken an interest in me. I had never heard Code 99 before but it was pretty obvious to anyone who isn't a total dipsh*t that it's a scare tactic for shoplifting. A quick Google search confirmed my suspicions. Even from the pharmacy section where I dropped off my prescription and paid for my drinks they were creeping, including the cosmetics girl on the opposite side of the store just enjoying the "show" of me waiting in line, paying for my drinks, and leaving. I arrived in a decent car and had no where to hide any items as I was in tight, light colored gym gear with no purse. I had barely been inside 30 seconds before the employee chose me. So what gives, Walgreens, do I look like a crack head or something? read more

HORRIBLE PHARMACY! Specifically Twan, who made refilling a perscription a nightmare for my doctor and I. Making claims that my doctor said were completely false. He asks me to provide proof of what my doctor was claiming and I agreed to show him but then he no longer wanted to see it and changed his story when he realized I actually had proof to prove his story wrong. Then I ask him for proof to back up his claims and he can't provide any. Every time I've ever tried to refill here, I see people at the pharmacy arguing with the pharmacists. It seems they make it difficult for everyone and by looking at other reviews I can see I am far from the only one. DO NOT REFILL PRESCRIPTIONS HERE, I promise you that you will regret it. read more

I recently went to this Walgreens and had a very good experience. I asked Malcolm, who works at the pharmacy, whether I could get the COVID-19 booster vaccination, as well as a flu shot. He promptly provided me with both vaccines, despite the fact that I did not have an appointment. Malcolm is a very friendly guy, who had an excellent bedside manner while I was receiving my vaccines. I've been to this Walgreens before, and I like it a lot, since it is open twenty four hours. read more

The date was 8/10/22 at around like 8:50am ish my mom asked the cashier lady that she wants to sign up with her new number and so the cashier lady said to put it in and when my mom did the cashier lady said this number isn't with any accounts. LIKE DUH SHE ASKED TO MAKE A NEW ONE YOU IDOT!!! Then me and my mom came back a few minutes after because we forgot a Gatorade pack and when went to the cashier the same idiot was on the Walgreens phone talking it up about some random stuff while me and my mom are right there waiting to be checked out my this idiot. This idiot cashier lady is on the phone looking at us purposely having us wait until I started getting impatient she rang us up while on the phone like are you serious all that time you made us wait you could have just done it right then and there but no this idiot made us wait for no reason I hope she gets fired. read more

I have been using this Walgreens for many years ,and I can sympathize with many of the one star ratings. The store is well kept , and clean , but the customer service leaves much to be desired. It all comes down to which staff are on shift, some are really helpful , and others, are not. and some are down right useless. Online orders are rarely ready when they tell you they are ready, and the drive through is very slow depending on who is working on the drive through. it all comes down to staff. read more

Would be nice for the pharmacist to explain how to take your medication rather than just seemingly act like they don't care and pay your bill. read more

Gene was a terrible customer service representative. This was definitely my worst experience coming to this Walgreens. Save your time and go to the Smiths next door, thank me later. read more

Malcom is the best pharmacist out there i swear !! What a cool, genuine, sweet guy !! Awesome team

I recently visited the store on 2389 e windmill lane Las Vegas Nv and when I entered the store I noticed right away the employee followed me to the back of the store and was circling the store not too far behind meand looking in the mirror on the back wall. This happened on each isle I went to through out the store. Then when I was walking to the front to check out he hurried to the front as if I was going to walk out the store. Then when he realized I was going to the counter to checkout he walked right past me. I've been a customer at this store for over 10 years. I used to be an employee at Walgreens as well and was very disappointed I had this experience at a store I regularly go to. He needs to be aware he is making long time customers uncomfortable and is making them feel unwelcome in the store. When I called to request his name after I left the store he was rude and said whatever when I stayed I would be providing feedback about my experience. read more

I was hungry but not hungry enough for a meal, so we stopped in for some Goldfish and a bottle of water. The wait wasn't too bad and my two items were easy enough to find. read more

Awful. They have people waiting 2 hours after telling them a prescription will be ready in 20 minutes. The young girl is completely incompetent. read more

This Walgreens location is 24 hours, by my house, and is in the parking lot of my favorite egg foo young spot (Chopstix). Win! It is always very clean in this store, and I always feel safe in it even late at night. Every employee I have interacted with at this store is pleasant, and for the most part it does not take too long to get in and get out. Like most Walgreens, they have a seasonal area with all the goodies for upcoming holidays/seasons. I love checking out the clearance here as well as in the back corner. I've scored many a candy and nail polish for dirt cheap. Even when I'm deathly ill and trying to get some Sudafed from the pharmacy, they don't give me any funny looks and quickly check me out with a smile. I suppose they're used to seeing sickies back there, though. Ha. Ah, Sin City. The town where 24-hour convenience is in abundance. I'm pretty sure we're spoiled here. read more

UPDATE: Bloody hell! For every person that tries to do a good thing in this city there are more idiots ready to ruin it. The incompetent dumbasses that also work at this location made what Brian and Haley tried to do null and void. Read on if you have nothing better to do. Granted, there are mixed experiences with the process of being in a Walgreens for prescription services, but I have to give credit to the effort this Rx crew, at Eastern & Windmill, makes to care about their customers. When approached and treated like human beings (in a heavily regulated service role) you will be remembered and served both professionally and kindly. Today, I gratefully thank pharmacist-Brian and technician-Haley for seeing my needs and providing a truly helpful solution. There have been other employees before them that I'm just as gratefu People in Vegas are so quick to think the worst and get rude/angry. Please give your busy pharmacy folks a break and let them know how much their day at work contributes to your quality of life. Gratitude and patience makes everyone's lives more enriched. Thank you, Brian and Haley, for making my day and budget better. read more

Today I had to visit the Take Care Clinic insider here and I was truly grateful for their services. The MD on staff took me right in- no forms, no fuss. Straight to the "care". They had a 6 minute strep test that she did right away. Amazing. No "sending it to the lab" and waiting. Instant service. She also verified my insurance on the spot as well as electronically sent my prescription to the pharmacy...saving me a step. Great service and great idea. read more

Walgreens is your typical pharmacy, drug store. Filled with fares of last min grabs, we really go here for the pharmacy don't we? Everyone has always been nice and pleasant. I wouldn't buy essentials or anything else here except for the pharmacy items as the prices are outrageous. Example, I was in the market to get a blood pressure monitor. Saw his particular store had one, came in with my prescription, looked at the monitor, regular price $129 sale price $99, great right? No. Same monitor at Walmart, $89 regular price, Amazon, $65. A $40 swing in price?? Ugh. Everything is over priced when compared to anywhere else. The price point appears to be set at a conscience store in a national park level. Sad really as the stores are always really well kept and even have things, medical things that you will only find there or on Amazon. As I am currently wallet insured and I hate signing up for rewards cards generally, the pharmacy tech used their own loyalty card to give me a discount on the prescriptions I had filled, nice, really nice. So Great place to get a prescription filled and grab a few things spontaneously if you don't want to stop somewhere else when you're sick, but not a place I would go unless I absolutely needed something they had that I just couldn't wait for Amazon to deliver it couldn't find elsewhere. read more

Went in for a scheduled flu shot. I stood at the sign in window for close to 10min. I made eye contact with 3 different ppl and not one of them said one word to me. The line of ppl behind me asked if anyone was helping. I said no and walked out. I went to the Walgreens's on Arroyo and they were 10X as busy and SO polite and helpful! I was in and out under 15 minutes. Waiting was not my concern- but rudeness should not be tolerated at a business where a lot of ppl go not feeling well... do some customer service training. I know ppl are stretched thin - Arroyo was slammed, however, saying just a minute & I'll be with you isn't too much to expect from any business. read more

The managers on duty spring up new policies concerning currents deals. Today, one manager made up a new policy that we can only get 4 products on a deal PER household. I know it is a discretion of a manager how they run their store but they are being unreasonable with coming up new things. I hate going to this store. I would rather drive farther down the area than deal with their BS. read more

I've always had good experiences at this Walgreens, from the weekly stop to pick up Aquafina, Coke, or STRAWBERRY SOUR STRAWS (yes, I'm yelling, caps totally necessary). The pharmacy staff is always helpful and don't seem to be the type that would make fun of you behind your back if you got an embarrassing prescription. The rest of the staff is also non-judgmental it seems even when I walk in with an old out of style t-shirt that's 3 times too large for me and a pair of atrocious jeans or whatever not to be seen in public outfit I might be wearing when there's an emergency and I need to get replacement smoke detector batteries before the beeping makes me stab my eardrums with a screwdriver. The only reason I'm doing 4 and not 5 is because typical of all Walgreens, not just this location, the prices are a little higher on most items than your standard grocery store. But I usually pay the difference because the closest grocery store is approximately .0000000003 miles farther from my house and I'm too lazy to go the extra distance. read more

This Wallgreens is a perfect neighborhood drug store. The staff are always helpful and really friendly. They are very speedy when filling prescriptions and they are easy to approach about questions about you r prescription! They carry everything from health items to snacks and holiday stuff! read more

Slow service, extremely long wait times in the pharmacy. Almost felt like I was waiting at the DMV. Waited about 20 min in line, then they didn't have change for a $100. And they didn't apologize for the long time wait. read more

I waited over 30 minutes for my baby's medicine when they said it'd be 10-15 minutes. I could tell they were busy, so I waited patiently and they didn't even start filling his prescription until I checked in to see their progress at the 15 minute mark. To make things worse, I specifically asked for a syringe and when I got home found out I had no syringe to give my baby the medicine, they had given me two plastic spoons instead. Very unorganized and inconsiderate. read more

If anything I love the csi looking cast in the pharmacy. Enhance enhance enhance. Dive through is fast just watch out for the intersection coming out. Parking lot needs some stop signs. Hell it's vegas every where needs them. The photo center has some great staff that can point out how to get the best deals. Made a photo book for my parents and it came out fairly decent read more

The Pharmacist here are rude and lazy. Mark would not fill my controlled substance script because this Walgreens is a 29 day cycle while the Walgreens down the street is 27 day. I wish I would have gone to the Walgreens down the street and the woman pharmacist I talked to was very pleasant. Please don't waste your time here and go to the Walgreens on Windmill. read more

Pretty much your average Walgreens. No complaints. Their ATM machine works great each time I've used it. read more

I appreciate the professionalism and compassion of this staff. The pharmacy manager helped me transition our prescriptions for my wife from another pharmacy and since then, have provided top notch, friendly service ever since. I am glad we made the switch. I drive by closer pharmacies to come here. read more

I got my hepatitis a and b vaccines here and they told me my Medicare and supplemental insurance would cover it like it does for a flu shot. I received a bill for $108.99 Liars and thieves. read more

I picked up my R.X. at 1600 hrs. When I checked my R.X., thirty minutes later I was given an R.X., from a different customer !!!! I called the pharmacy , was told to BRING IT BACK...A.S.A.P.!!!, I told her, when it is convenient to do so, perhaps tomorrow. This as been an ongoing problem with this WALGREENS, when I drop/pick up. read more

The regular Walgreens I go to was not open yet & I went to this store which is open 24-hrs. I need refill & Ms. Thuy was there to help me. Since I used coupons for my RX, she was very detailed and professional in making sure I get my needed RX with discount. Thank you! read more

After a bad experience at the Walmart Neighborhood Market pharmacy (see my review for details) I took in a prescription for pain meds for my daughter who had just arrived home after surgery. Johnny assisted me and I explained that although my daughter was not a customer, I was and I needed the meds as soon as possible. They were fairly busy. He created an account for her and prioritized the fill. I had it in 10 minutes and was on my way! My daughter was so pleased and she was able to take the meds in time to maintain her comfort level. Plus, she now has an account at a company that values their customers!!! Thanks, Walgreens!!! read more

I used to teach customer service and was flown around the country to do so because my stores were so good at it (different company). This Walgreens has one of the best staffs I've ever encountered.....anywhere. Been going there for 4 years and they've always been fantastic. read more

The only reasons for five stars is Megan in the pharmacy!! Wow great customer service, You rock!

Just picked up prescription and had to add phone number on pin pad. No hand sanitizer or wipes at drug stores ? Bring your own . No one , no pharmacist had any when I asked ? Shame on Walgreens Eastern/Windmill read more

This is a controlling not attentive pharmacy. They are holding my prescription and will not release to CVS. That is how greedy they are. They will not fill my prescription and will not transfer. Their moto is "Dedicated to championing everyone's right to be happy and healthy", but that couldn't be farther from the truth. Use another pharmacy if your smart. read more

Loraine in the photo department was so patient with me. I wanted some booklets made of my late father and was emotional looking over the pictures with her. She was so nice and even fixed a couple pictures manually that cut off the top and let me choose the order and made sure every book was in the order I want. I would recommend anyone to come here to get pictures printed. read more

Choose this Pharmacy because it's 24 hours I had gone to urgent care for 4 A.M. took their with my script in hand only to find out that the doctor had incorrectly written the dosage. The pharmacist on duty really impressed me because he had other customers the drive-thru going off he still managed to call the Urgent Care Center and get in touch with somebody to clarify my script and get me on my way and what I consider a very short amount of time. read more

Worst pharmacy ever. The windmill and Eastern location. Was texted once that my meds were ready, went to pick them up and they say it's not ready. Ok fine. Get another call 1 hour later that meds are ready, go and they say not ready. A little upset but ok it's Covid, they are short handed. I told the pharmacist to call me ONLY IF ITS READY. I get another text. 3rd trip mind you, and now they tell me they have to get authorization. What's the game they are playing here? 3 times in one day to tell me in the end they are waiting for authorization. Now it's Friday and it's 5:30 so of course insurance office is closed so now I have to wait till Monday! They could've told me this on the first trip when I went at 12:00 in the afternoon and I could've called my insurance or Dr.s office FOR THEM I ample time!!!! Another occasion my son was given someone else's prescription, thank God I checked the label first. I should've known then. Horrible pharmacy. It was much better when CVS accepted my insurance!!!!!! read more

Made a phone call to inquire about whether they have certain items in stock. Got connected with John the store manager who was as far from pleasant as customer service standards could be. When he said the items were not in stock, I simply responded "Oh, not right now?" to which he followed with explaining that he receives phone calls like these 10 times a day and that he knows what he's talking about. This would be relevant information if I were questioning the validity of his statement. And I'm sorry if he answered 9 other people before me. I really hate that we have to make him do his job every now and then. Very unprofessional. read more

The customer service at this Walgreen's is phenomenal. I tend to do my drug store shopping at... interesting hours... because it happens to be open 24 hours. I came in, browsed for the items I needed and then went to the checkout pay. I was warmly welcomed, quickly scanned, and then - they stopped - rummaged behind the counter and said "oh there's a coupon for this today, every little bit helps!" Wow really? How awesome is that. This place is great! I don't know if that is a policy or not but hey - customer service is all about creating raving fans - and congratulations - this Walgreen's made one today. Keep it up! read more

Grace at Photo was awesome! Great customer service! Also the photo department offered many options for prints compared to CVS. Thank you Grace! :) read more

The woman at the cosmetics counter (I believe her name was Edith) was the most helpful person I've ever encountered at any Walgreens in both Vegas and Chicago. She helped me find the perfect lipstick shade and on top of that she busted out all these coupons that saved me 10 dollars! It payed for 1/4 of my purchase! I was so happy! That is now my favorite Walgreens to get cosmetics! read more