This Walgreens has a great staff. Helpful, knowledgeable and friendly. I wish I knew some of the cashiers names, so I could specifically praise them. I also appreciate how they have a box by the register collecting candy and snacks for our overseas troops (I believe through the group Operation Gratitude.) The location is convenient, right next to Trader Joe's with Ralph's on the adjacent street. Sports Chalet is also down the block. I would NOT park on the roof unless you park way in the back. Otherwise, as you try to back out of your spot, you have to wait as a few cars cross your path. This store is always clean. I used to favor CVS over Walgreens, but now CVS has the same "Buy 1, get 1 free" sales, (instead of 1/2 sales). I think Walgreens' rewards program is better than CVS's. The latter's ticker tape receipts also are really irritating and I never use the coupons. Their hours are also convenient. I am a loyal customer! read more

Worst customer service, the lady called me "very rude customer." All I said is I need help with the machine because I don't know how to use it. She was in the middle of something which I didn't realize at the moment. But now I know it wasnt just me, she degrades other coworkers and bullys them. PLEASE ASK the other employees and they will know if they feel bullied by this lady. Contact me if you want to know who this bully is. read more

My experience with the manager, Robert, deserves 5 stars and I normally have a pleasant experience here with courteous service. Unfortunately, I recently had an incident here with two rude cashiers - one who's idea of customer service is a blank stare and go figure it out yourself- and another who refused to help me check out after I had already waited in line and tried to purchase an item that was ringing up $8 over the listed price. In fact, when I asked for a manager "shift lead" Jose lied to me and said he was the manager. There are some hard workers at this store and others who apparently have no idea what customer service is or couldn't care enough to provide it... read more

Pharmacy department seems to have stolen some of the Xanax bc they are slow as hell. Expect to get through the DMV faster than picking up 1 medication. read more

Yuck. I'm not sure the bathroom has been cleaned since the store opened 20 years ago. Absolutely disgusting. This did not just happened to be mess today, the mess was everywhere, caked in dirt/poop or something. I gave an extra star for a nice location...after spending $96 at the store you think I could at least have paper towels to dry my hands. Please hire someone to power wash this bathroom. read more

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Terrible spot. They have the worst customer service I've ever came across. They make it near impossible to get your prescriptions. I have been a customer of Walgreens for over 15years. This location ruined that relationship, I will no longer be using Walgreens for anything. read more

I asked a store guy for help. He ignored me and kept walking. I asked again. He said "I'm at lunch" and kept walking. That's BS. Mr/Ms Manager, are you reading this? read more

I honestly just love this location and the vibes are super good. Love the pharmacy too.

Don't refill your prescriptions here. They are beyond unhelpful and the staff is just not happy to be there. Any issue I have and I try to ask questions it's like talking to a robot that has no information. Yeah it's really helpful to keep repeating the same information to me. Also whenever I call in and need help I'm on hold for at least 5 minutes. The phone starts ringing and then they put me back on hold. I'm sure they're busy re-answering questions the same way. read more

In general the employees I dealt with at the check out were rude and barely did their jobs. I came in for a specific battery and the clerk I asked for the location could barely wave her hand in the direction of the battery wall. When I returned to check out she was far more interested in chatting with a coworking that checking me out. On top of it all, the batteries were twice the price they were at Target. read more

Most trash pharmacy of all time, if I could give it a negative rating I would. The Pharmacy staff is completely incompetent and understaffed; everytimenyou go there whether it's one person ahead of you or nobody, it takes 15 minutes to drop off a damn prescription, on top of that, even if you're the next person in like, they're so in over their ridiculously slow heads that they tel you to wait to the side for a few minutes so you can then get back in line and do the same damn thing over again. I've never had a pharmacy continuously require me to sit there for 15 minutes just to drop off a script, let alone pick it up. read more

I have only one word for this Walgreens.... INCOMPETENCE!!!! Every single Walgreens I've ever been to gives priority to waiting Patients except this one.... They give attitude instead. I understand you're busy (mostly because of the pharmacist chatting to other patients about your pregnancy and the patients kids) but if no one else is waiting for their prescription in the store then do someone a favor and let the pharmacist know that the patient is waiting instead of sticker their RX behind everyone else's who's coming back to pick it up later..... I'm looking at you Gustavo. Then I had to deal with the short Asian pharmacist. Extremely rude. Once my prescription was completed by her she went on to help the next person in line (something she didn't do once the entire hour and a half I was waiting for my prescription so I'm guessing it was to spite me) and told me to get in line. LIKE I HAVENT BEEN WAITING LONG ENOUGH ALREADY. After having my RX filled with Walgreens since I was 13 years old I'm switching to Rite Aid or even better a local pharmacy to support small businesses. BYE read more

We come here because of the convenience of the location, Trader Joe's and Ralph's all next to each other. This pharmacy is the worst, their staff is rude, prescriptions are never ready on time. You call it in the night before set up an 11am pick up, it's never ready, come at the end of the day, still not ready. They do not care, the actual pharmacist or techs just say, "we'll call you when it's ready" as they roll their eyes. We are done with Walgreens; Ralph's and CVS are more than happy to be our new pharmacy. read more

2014 YELP 365 CHALLENGE - 201/365 Really nice Walgreens! I happened to stop in here the other day because it is literally right next to the Trader Joes I frequent. I was curious to look at their makeup selection since I'm a pretty big makeup junkie. They had a lot of great brands, and everything was really organized and well-stocked! The store overall was very clean, definitely not rundown or dirty at all. I came on a weeknight and it wasn't busy either. A woman forgot her keys at the register and one of the sales associates chased her down to give them back to her. Good and considerate employees! Parking is good, there's a parking lot above the store. It gets kinda crowded because they share it with Trader Joes, but hey, a FREE parking lot is definitely better than none! I will definitely be coming here in the future to check out more stuff! Highly recommend for all your drugstore needs! read more

This is for the pharmacy, absolutely inadequate and unfriendly. My son needed to pee and they of course closed then bathrooms & didn't have any other solutions but also were snippy and unkind to a kid. There was also another kid waiting and they were ignored. One was kind and helpful, her name was Emelie. Don't come here if you have other choices read more

I'm glad this is my local Walgreen's. The staff are friendly and helpful. The pharmacy staff have really looked out for me, in making sure I know my medications and that I spend my money consciously. read more

I don't often use the drug store and when I do, I frequent Rite Aid. This Walgreens location is ingenious. I'm a regular at the Trader Joe's, so when I saw the sign for flu shots in their entrance last year I decided no time like the present. I don't like taking time off to go to the doctor's office, and having my shots done during my grocery shopping seemed like a great idea. I was also impressed that they had the vaccines when most people were sold out last year. The pharmacists were friendly and walked me through the shots (H1N1 and seasonal flu). They do the vaccinations in a private room off the pharmacy. You have to fill out a more complex form your first time, but once you are in the system the wait is much shorter. All in all, three stars for the convenience of their flu shots. I don't think I would shop here, the prices are on the high side. read more

Love me some Walgreen's. I am from Chicago and was quite glad to see them arrive in town. Maybe it was nostalgia, or maybe just common sense, but my allegiance to Walgreens was rewarded with consistently GREAT service, prices and a well-stocked store. I go out of my way to shop at Walgreens, because they have the best selection and prices in town. read more

Pharmacy is fast and easy. Get your flu vaccination here. It's located right by Trader Joes so you can park in their upstairs lot, meter on the street, or free residential area. read more

I want to give Chase a shoutout for being so helpful and patient in helping me print my photos. Thanks!!!

I have been placed on hold four times and it's been over 30 minutes. No one had picked up the phone at the pharmacy. This is really poor care for people who need to get a prescription. read more

Wow! Such great service! I'm humbled at how awesome this staff is, specifically Frank. I had lost my wallet earlier today and had all but given up in finding it. We know how obnoxious it is replacing a wallet, but to my surprise my neighbor had called me to say that Frank, a manager at this Walgreens drove 14 miles in LA traffic to deliver me my wallet. WOW. I wouldn't wish that trek on my worst enemy and for someone to do that for a stranger speaks volumes to his character. Walgreens is lucky to have someone with those values and as a manager myself, this is the type of service that I strive every day to achieve. Also, I love going to this Walgreen's for candy. They have a great selection and are cheaper than Ralph's (I don't like TJ's candys). The store is clean and well stocked, good for getting in and out quick. Parking is another story but its LA. read more

This review is for the pharmacy personnel working at this location. They should be ashamed of themselves. They are anything, but professional. They lack any level of compassion. They have zero concern about patients. I work in healthcare, and I think they should lose license for this kind of negligent behavior. What happened? I had 4 wisdome teeth removed, two were very difficult impacted inside the jaw bone. I came to this location to pick up my painmeds. The pharmacist told us to wait 45min!!! My friend told him, that we have just had surgery and as soon as numbing wears off I would be in a lot of pain. He didn't care! Imagine that. So, I set there in pain unable to open eyes or make a sound squeezing my wallet and fighting pain in my face/head. Shame on you! You don't deserve to be a health professional! read more

This review is for the pharmacy. I fell down and scraped my knee. During a regular doctor visit, I was prescribed Mupirocin cream due to possible infection. Walgreen's wanted $50 for a small 22 gram cream. I checked other online pharmacies and this is only $9. My Atenolol prescription (blood pressure) is $35 at Wallgreens. It's $10 at other places. Watch for severe price gouging at this Wallgreens pharmacy. read more

All drug stores have some quirks I've found. No exceptions here. It's a small store, with limited selection, and sometimes I have to wait for medications, but a good store overall. There's selection in some areas and not in others, so hit or miss. Clean, not very mold, newer building. Cleanest pharmacy I've found in Santa Monica. HVAC vents are getting a bit gross but not a huge problem yet. This is the most important factor for me, so I switched all my medications to this building. Very kind and friendly employees, especially cashiers. read more

AVOID pharmacy at all costs, better off anywhere. The 1 star complaints about the pharmacy are extremely accurate. The pharmacist and pharmacy staff are inefficient/unorganized and have no interest in your time. Expect to wait 20+ minutes in line for a simple refill. Pharmacist techs are distracted and unapologetic for unrealistic wait times. Instead of prioritizing 6+ person customer lines waiting to get their prescriptions, pharmacists and techs alike stay behind the counter and hidden from view. We understand you have back office work to do, but when the line is 6 people deep and there's 1 woman working the counter, and it takes 30 minutes without a simple 'sorry for your wait', you simply suck. read more

The pharmacist stares right through you, unless you are next in line and then she does everything but serve you. Check out CVS or a different Walgreens, if you insist. read more

I had a really good experience shopping here over Black Friday just a few days ago. I used to work down the street from here so I would randomly pop in for something I needed, but I never got to take stock of the store at all. This time, I was armed with a shopping list and coupons and I had a lot of items to buy. I was pleasantly surprised at how helpful all the staff were at 9am on Black Friday. Since I wasn't familiar with the layout of the store, I looked lost half the time and the staff were quick to realize that. Everyone who saw me that way asked if I needed help (I did) and pointed me to where the right products were. There was one item that wasn't available at this store, and the employee helping me let me substitute a similar item to get the same deal (she later checked with her manager and substituted another item instead). Again, really going above and beyond. The manager even stopped me to get my opinion about their rewards program (I haven't been seriously shopping at Walgreens for long so I didn't have a lot of insight to offer). So, now for the checkout. Since I'm still new to getting the good deals at Walgreens, it took awhile to check out. I had to add several items to get my shopping trip to come out like I planned, but the cashier who helped me was super friendly, never looked like she wanted to kill me, and helped me find stuff to add to my transaction when I fell short. It was a miracle! If it was at any other store, I probably would have been super flustered and embarassed, but I wasn't made to feel that way, and I felt like this store really appreciated my business. I really appreciate being treated like a valuable customer and will be back! read more

Chetty is wonderful. Above and beyond customer service!! I've been a manager in hospitality, so I would know :)

It's weird to write a gushing review for a drug store, but I truly love this place. As someone who needs medication more frequently than I'd like, finding this store was a significant improvement to my quality of life. :) I have a very long history of hating drug stores. Long lines for the pharmacy, incompetent cashiers, etcetera. But - I am a changed woman. I loooove this Walgreens. The pharmacists are quick and professional and I am never in line for more than 5 minutes to pick up meds. They call you when there are problems and try their best to do the terrible job of mediating insurance disputes. The store is clean and stocked with all sorts of stuff, and the cashiers up front are quick and friendly. Best of all, it's next to TJs. read more

This Walgreen is fairly new and in a decent location. The parking is terrible with metered parking on the street that is never empty and parking on the roof that is a traffic nightmare to get in and out of. The store staff is nice but the pharmacy here is awful. They are always painstakingly slow and the pharmacy techs often appear to be fresh out of tech school and bussed in from another part of the city. The "white coats" also known as pharmacists at this location are indifferent and as I have spotted on more than one occasion giving half assed responses to the techs about the arrival of medications they are "consistently" out of or too lazy to remember to order. Yesterday, I got two different versions about a medication from the tech. One pharmacist said they had it on order and when pressed about when the order would be in the other pharmacist said they don't even carry a COMMON medication that I have had filled here before. A better way to get your rX filled is to hit up one of the local pharmacies like Horton and Converse up the street near the VA hospital on Wilshire or St. Johns. read more

Good hours and they carry film! I live pretty close to here so it's convenient for me to just pop in to Trader Joe's after parking upstairs and then go nextdoor for film and shampoo or w/e. read more

Pharmacy department is rude and incompetent. I watched them hang up on callers as they don't even know how to use a hold button. They could use some training as they greet customers with"what do you want", very nice. I am moving my prescriptions out of this hell hole. read more

WELLL I just found out that Walgreens THREW AWAY OUR PRECIOUS PICTURES FROM OUR TRIP TO HAWAII. We have been in contact constantly with the manager, Tommy, and this still happens?!?!?! No phone call to warn us they would be thrown away. We are devastated. I hate Walgreens !!!!!!! Don't ever get your photos developed here. What horrible customer service. Ugh read more

Friendly staff they offer help right when you step into store! They walk you to the item you need. Pharmacy is sometimes busy but they always move the line fast. Pharmacy staff are very professional and knowledgable read more

I have been going to this Wallgreens since it opened and I find it to be the friendliest and most customer friendly Walgreens in town. Everyone is very helpful and the pharmacy staff is great. read more

Smaller Walgreens located next door to Trader Joes. My man Daniel keeps me hooked up with anything I need here. The store is always really clean and well stocked with items that are listed on sale. Mr Right the store manager is the best. Definitely one of the better Walgreens in the area. read more

This review is for getting a flu shot. My husband and I walked in last night and got our flu shots in about ten minutes. It was fast, efficient, and the pharmacist was the utmost professional. After an abysmal experience at the CVS on San Vicente, we were thrilled to have such good service at Walgreens. We will be going back whenever we need to see a pharmacist. read more

I had a terrible experience with the pharmacy. I had my prescriptions transferred to CVS and had no issues. They were rude, showed no empathy and was not helpful. read more

This review is solely for Jenny in the Pharmacy. I had an issue with my insurance and Jenny went above and beyond for me. My father is a physician and I have been around pharmacies all of my life. Jenny was the best experience I have had in a pharmacy. Walgreens should count their blessings that they have her. She is great! Thank you Jenny! read more