The pharmacy has errors in my prescription 3 out of 5 times and makes me wait extended times to correct

I have been a customer on Brentwood Pharmacy for years. It was great when Jonathan was there. Since he left I have been transferring my prescriptions elsewhere. The new staff is rude and condescending with every interaction. It's sad because I want to support a local independent business but I won't because of the current staff. read more

Brentwood Pharmacy is the worst. They can't get anything right and always make excuses for their mistakes. To be fair they used to be ok but ever since the person who was up front left they have been a nightmare. Added to that their prices for the non prescription items are way more than other pharmacies. I feel bad bc I like to support neighborhood business but I'm done. read more

I switched over from CVS to Brentwood Pharmacy a few years ago after searching for an independent pharmacy and it's the best decision I could have made. Mona and Jonathan have always been incredibly helpful and kind. Even on days that they are busy or short staffed I'm never waiting for than a couple of minutes for my prescriptions and they'll do their best to accommodate you! read more

Incredibly rude staff. Rude to the patients, and even rude to the doctors!!! I had hoped to find a friendly neighborhood pharmacy. This was NOT it. Sassy rude person running the pharmacy. Ownership, you should train your staff on the importance of customer service. Location alone won't keep your customers. read more

Mea culpa both Brentwood Pharmacy and Brentwood Plaza Pharmacy. I totally messed up when I checked in at the former while standing in the later making a minimal purchase prior to my dental appointment eight floors above. Now I'm getting Yelp email prompts to review your business. In the spirit of making things right: I see by so many positive Brentwood Pharmacy reviews, this is a place of integrity not unlike Brentwood Plaza Pharmacy which is perhaps a branch location? Again, I was not in/at your business but based on what I've read, perhaps I should be in the future... read more

I had great experience with doctor Homer During the COVID he was so helpful I have been doing my vaccinations there ever since read more

Exceptional service in a clean and tidy atmosphere. We will no longer be risking our lives at CVS.

Incredibly rude, wildly disrespectful behavior happens all the time. Often it's a little bit of everyone's fault, and maybe it's just a bad day. However this pharmacy was not only all of those things and more. After a disagreement over the phone when I went to pick up my medication two days later, a new pharmacist started in on me when I had said nothing but my name and birthday, refusing to listen to anything I had to say (despite not being there for the initial disagreement), then refusing to fill my prescription in its entirety because it would be too expensive for them and they plain "didn't want to." (this, despite also telling my doctor they could fill the prescription as ordered). Disagreements happen, arguments happen, but to have it carry over multiple days, to instigate it a second time, to refuse to fill a prescription as prescribed (despite having done so previously) -- Brent Air Pharmacy is a much better choice now and forever. read more

I have been using this pharmacy for almost 13 years, and the trauma from rite-aids and Walmarts are just a bad memory. The service here is how it should be, efficient, accurate and personal. I've never waited more than 10 minutes, the average is 5 or less. Refills are easy, and they will contact your doctor when needed. In the rare case they are out of, or don't carry your medicine, they will order it for the next day. They are great at keeping in touch with you in these rare occasions. Parking is always available and is free for the few minutes it takes to run inside. My young daughter won't get shots from anywhere else because the owner is so gentle. I could go on, but I feel like I'm giving away a secret! Oh, they take all the insurances and such, so you're not paying anymore than the big corps do, and over the years I've saved hundreds of hours of my time. read more

I have gone to this pharmacy for the last ten years, and they have always provided excellent service. Wait times have always been under 10 minutes. My children only want to get their vaccinations from the owner/pharmacists. Johnathan has always been incredibly helpful and has called us whenever there was a problem with insurance, etc. He always has prescriptions ready and is very knowledgeable about medications. However, in the last year there has been a new woman who is abrasive, rude ... and sometimes downright confrontational! We are now transferring all of our prescriptions away from them because our experiences with her have been consistently terrible for almost a year now! My wife has been in tears over her treatment by her. I hate to move our business elsewhere as we had been so happy with their service- but this is just unacceptable. If anyone has a recommendation for a nearby neighborhood pharmacy (not CVS/Walgreens), we would be grateful. read more

I highly recommend Brentwood pharmacy Pharmacy boutique with knowledge medical staffs. I am a medical professional & I interact with many pharmacists at the hospital where I work on a daily basis . I am very impressed with Dr. Naamjoo 's knowledge , professionalism & excellent costumer service . read more

I get my medications from them once in a while. Best service, fast and friendl people. Awsome. read more

Brentwood Pharmacy - Awesome. New location looks very good - Drugstores Near Me - Santa Monica, California

Impossible to reach anyone on the phone which renders me unable to obtain my prescriptions. Have tried with several prescriptions at various different times. I wanted this pharmacy to work for me because i live nearby but I need a pharmacy that is easier to reach with better hours. read more

It conveniently located which is great. The pharmacy is organized and very clean. The staff unfortunately can at times be really rude and cold. Prescription refill time is average. read more

Excellent service ,very organized ,in and out ,not long waits unlike big franchise pharmacies ,I still don't understand why some one would go any where else and not using a place family run like this ,stay away from big business ,support local businesses and get better service and better prices , read more

I pick up prescriptions from this place often, and the lady here is very kind and patient. I appreciate that very much. At first this place was hard to get to, but once you discover that there is parking in the back, then it becomes an easy run to do. read more

Need to get with the times! Nice location and nice staff BUT, terribly limited hours and on two occasions they did not open on time. They do not have an automated way to renew prescriptions on the phone, so you must call during the limited business hours often being placed on hold. read more

My family has been going here for years so I trusted to take my prescriptions here and have them filled, and when I was pregnant with my daughter about 4 years ago, I had to stop by and pick up my medication, and didnt double check to make sure everything looked correct, until I left and hopped into my car and noticed that they filled it in wrong and prescribed me high blood pressure pills. I was so disappointed in the overall lack of attentiveness. Also, one of the female employees that works there has such a nasty attitude. She makes me feel unwelcome and thinks too highly of herself. She doesn't have good energy....sorry. $$$ read more

Clean Pharmacy, Terrible Staff. First let me start off by saying that I am a medical professional and never in my entire career have I ever encountered such callousness and indifference. The young woman who helped me did not seem to care that I had a time sensitive matter which needed to be resolved before the store closed at 2pm. While I won't fault her for requiring sufficient documentation, I will fault her for her poor attitude and arrogant demeanor. The old aphorism, "where there is a will there is a way", seems to have escaped her. A quick search on this review page revealed that I am not the only one who has had a problem with her, and will probably not be the last. If I can pinpoint where our healthcare system started going downhill, I would say it was right around the time we started tolerating behavior like this. Our first priority as healthcare providers is and always will be the patient, and yet the only priorities this woman seems to have are related to making her job easier and getting off work in time. It seems abundantly clear the only reason she works there is because of someone else's largesse, since if this were any other job, she would have been fired a long time ago. I sincerely hope the owner of this business realizes what kind of people are representing his establishment and takes steps to ensure that this kind of unprofessional behavior never happens again. read more

This pharmacy is immaculate. Our pharmacist Dr.Namjo is kind and knowledgable. He takes time to explain each new medication because he really cares about his patients. This is by far my favorite pharmacy I've been to. It's a bit out of my area but it's near my doctors office. They compound their own personalized pharmaceuticals and you can get European personal hygiene products here. read more

This is simply the only pharmacy I'll go to.....they'll do whatever it takes, they're quick, and very kind. No long CVS lines is good enough for me...... read more

Great location. clean. and they have always had my drugs in stock. The tech is always more than wiling to call the doctor for me with any refills or concerns. read more

This pharmacy is more like an apothecary to me than a pharmacist. There are lots of high end products however the staff is not the best when answering my questions aside the from the beauty counter. This place needs a remodel to be honest. read more

I just have to say that this is one of the best pharmacy I have ever been to. Staff was very knowledgeable and extremely helpful with over the counter questions and filling my prescription was so easy and quick. It was an all around great experience. My family and I have switched over and couldn't be happier with our decision. read more

Very knowledgeable pharmacists, super friendly staff, and good prices. Seriously the best pharmacy ever!!

Homer namjo is one of the best pharmacists out there, he is extremely knowledgeable and always knows what to do in an emergency situation. He is very caring and compassionate and they always accommodate their patients. This truly is the best pharmacy and they deliver. In addition, the staff, especially Faranak is sweet and quite helpful. I would highly recommend this place to anyone who wants to be well taken care of. read more

I highly recommend Brentwood pharmacy.It is a remarkable family owned pharmacy near the corner of San Vicente Blvd and 26th street with staff who are friendly and caring and have gone above and beyond the call of duty to provide excellent customer service.They have delivered to me at all times of the day.They have also special ordered medications or products for me that have been difficult to find.The pharmacist has compounded medication for my family when the chains had refused to do so or said they were unable to do so.They have also brought me medications curbside when I was in a hurry to leave.In any case I have never had to wait longer than ten to fifteen minutes for my medications which is a breath of fresh air in comparison to the chains. Homer,the owner is one of the nicest and informative pharmacist I've ever know and is always more than willing to educate me on my medications.He also offers flu shots and whooping cough vaccinations in addition to compounding.This pharmacy has always been stocked very well with over the counter products homeopathy and gifts.Before going to Brentwood pharmacy I was naive and thought going to the big chains would mean getting the best prices but Brentwood pharmacy prices are competitive and even better.Going to this pharmacy has been ABSOLUTELY worth it! read more