Stopped in the day before Halloween and bought some glow sticks for my nieces and nephew. They were on sell. I also bought a T-shirt from Pacifica High School which is a fundraiser for school programs ! I love that they do that. Good customer service ! In and out real quick ! read more

See all

Horrid customer service at the pharmacy. Tried to call the pharmacy to see if my doctor office sent over the pharmacy order. I was sent to a robo call automation and the robot could not find my order. Then I was transferred to a waiting queue. I waited over an hour with a supposed 1 person ahead of me. They might as well send me to Limbo the 1st circle of Hell because no one was ever going to pick up the phone. read more

Walgreens - 1 hour on hold and still no answer. There is even 1 "person" ahead of me waiting just as long. - Drugstores Near Me - Oxnard, California

W T F ? Happened ??? Talk about a complete slide downhill. Zero customer service. Empty shelves (but I guess I can thank the neighbors for that one). But when the "pharmacist attendant" wants to argue about when an order was placed and what the notification says for when to pick it up does not make for a very pleasant experience. What makes it worse is she tells you to come back tomorrow read more

Zero stars if I could. Save yourself a headache and go elsewhere. Staff definitely does not want to be there. Employee Crystal seemed miserable, definitely not someone you would want dealing with customers. Both drive thru lines were open, yet there were no signs indicating only one lane was open. Pharmacy manager Marlein was unhelpful even though I explained I had been waiting and Crystal clearly saw me waiting on the other side and pretty much ignored me even though the client after me tried telling her I was next. I had to go inside the store to wait another hour. There were so many unhappy clients waiting inside. These businesses and staff need to remember clients keeps their doors open and should have better customer service skills. I will never come back to this pharmacy. Isabella was helpful and at least kept a smile. CVS in Target continues being my top choice. read more

Pharmacist was rude and when I tried to speak with her about it calmly she doubled down. Mariana is the pharmacist. There is an older gentleman pharmacist who is always helpful. read more

Would give this pharmacy 0 stars if I could. I've been standing in line for 40 mins and I haven't moved. I have 12 people ahead of me and another 6 behind me. There is no sense of urgency from the pharmacist. Hire more help. read more

Made appt for vaccine. Arrived 15 min prior as requested. Waiting now 45 min still no service. Place is a mess at 9 am in the morning. Trash, dirty privacy screen, dirty floor, sanitation wipes empty. Staff seems to be under trained needing help for every entry into computer. Do not recommend. read more

Improve? Everything. 2 days for post op pain meds to be filled and over 20 customers in line with one attendant behind counter. Ridiculous, waiting an hour for service . read more

Came in looking for medication and staff was very helpful in helping me find it. Also I have a sweet tooth and they always have sales on chocolate . read more

Amazing and friendly customer service! Always walking in you in and asking if you need help ! read more

Pharmacy very unorganized Had an appointment for 10:10 for flu shot at 10:30 still no doctor available Left went to Vons walk up Done in 5 minutes read more

I had a vaccination appointment. I arrived about 30 minutes prior, but there were several people waiting, resulting in a backlog. Also, the room where the vaccination occurred appeared to be used for storage and seemed unclean. Will be going elsewhere for future vaccinations. read more

If i could give ZERO STARS i would!!! This pharmacy is ridiculous i went to urgent care in the morning and dr said medication will be ready in about an hour mind you this was at 12:00 pm i went about my day i went to pharmacy at 6:30pm just for them to say "its not ready we are really busy and haven't started it" and thats when i tell her "hey ive been waiting for 5 hours and i haven't been able to eat all day bcus i dont have my medication" she then tells me "we can put a phone number down that way youll get a text when its ready" i did..... So now its 8:49pm i gave them a call "hey i was there earlier and i haven't gotten a call or text " she then tells me "its not ready sorry were busy today" MIND YOU I HAVENT ATE YET AND ITS NOW 9:00pm and she said "itll probably be ready tomorrow if you want to come at 10:00am" EDIT::: Todays a new day and i called them not to long ago bcus they are open at 10 and i was put on hold for a while then it started ringing 8 minutes later they hang up, whats up with that?? read more

I am being forced to wait to get my pills the LAST day. That is terrifying. Please let this pharmacist know that if I do not take this medication this coming Tuesday, bad things will happen. I will not be able to go to WORK for one, and secondly, I will have so much anxiety and fear I could what end up in an emergency room...it's never happened PLEASE ALLOW ME TO PICK UP MY PRESCIPTION A FEW DAYS BEFORE IT RUNS OUT MEXT TIME. OR AT LEAST TWO DAYS BEFORE IT RUNS OUT. FILLING IT OR RELEASING IT ON THE SAME DAY IT RUNS OUT IS DANGEROUS!!!!!! . This is the second month where this pharmacy on North Rose Avenue in Oxnard California has done this. At least give me a few days of a comfort zone. I would NEVER abuse this and take too much if that's why they wait until the last day to release it. Thank you. Please, give me a few days grace period.y doctor filled it yesterday, and I have to wait 5 days to pick it up. Please someone let this pharmacy know. if it's a computer error fine but it's frightening having to time it exactly. read more

If I could give less stars I would. The wait time to pick up a medication is extremely long. The staff here seem to have no urgency at all. It's really frustrating honestly. They need people here who can hustle. read more

Walgreens - Want to waist 45 minutes or more waiting in line? Look no further than the Walgreens on Rose Avenue. - Drugstores Near Me - Oxnard, California

This place sucks it's a high trust Walgreens where they lock everything up . I needed something behind a case pushed the customer service button it paged 5 times in 5 minutes and nobody came . Will order from amazon i won't be back read more

I have been here previously to return an item and I Had no problem. I just recently had some photos picked up here. It was hard to find them for some reason so it took them sometime until they found the photos but the quality of photos was great. read more

Regarding vaccines, I showed the pharmacy person my confirmed appointment on email. She couldn't find any record of it, even though she and the manager confirmed that my appointment was legitimate. Also, the QR reader for checking in doesn't work. Stay away. read more

Put in for a refill for a medication I take twice a month. I then got a text that it is not in stock but should be back in stock i a few days. After a week not hearing from Walgreens I called and they told me a few more days. When another week went by I called and they told me that it would be in in a few more days. Ok, after a few more days I called and they told me that they were having trouble getting my medication hang in there and we will get back to you. This went on for a month and a half. I finally got ahold of someone over there on Sunday and they told me that they have not been able to get the medication. I called Costco and they had it in stock. I called my doctor who sent a new prescription and the next day I got it from Costco. The people at Costclo are plesant, and helpful, appolagise for making me wait 1 minute, and had my medication in stock. I think Walgreens couldn't do eniough to get me back into their store. If you don't have a membership at Costco I recomend getting one it is worth it. read more

Pharmacy: I waited an a hour for a pre book appointment. Apparently their online check in system is broken but they still don't fix it or take down the "online check in" sign. I don't like the pharmacist who work here. She is very dismissive. I needed help and gotten no help from her at the consultation window. I think the feeling is mutual. read more

I waited 34 minutes on the phone and then they hung up on me. I tried calling on the Spanish line and I gave up after 40 minutes.

Stay away !!!!!!!!!!!!! I've been a prescribing Dr for years. The most dismissive and rude staff. I understand we are all short staffed but have some courtesy What a shame Never again. read more

Waited hours multiple days to get a prescription filled. Then they didn't give me all my prescriptions. Hung up on me when I tried calling then took another 3 hours to fill the missing prescription. Ended up doing 5 trips to the location in 2 days read more

I used to go to this store's pharmacy for its prompt and efficient service. No more. It is now characterized by long lines, interminable wait times on the telephone, and rude employees. Vaccine appointments are way late. I was told that the problem is in the corporate management, as store supervisors can do nothing. Contact corporate people and tell them that their penny ante business model is losing business. And don't shop there. read more

Please do not go to this pharmacy to get your prescriptions filled. Go somewhere else. I had a pending prescription and on the portal said to call the store. I called and been on hold for 2 hours and then someone hung up. I called again and placed on hold for 1 hour then someone hung up again. When I try to transfer my prescriptions from this pharmacy to Amazon Pharmacy they couldn't even reach them as well. When I come physically to the store their isn't a line and I can't understand why they couldn't take my call. I know they open at 10AM on Sunday so I waited to call at 10:02AM and was put on hold and no one answered. The clerk told the people that their is on 2 people working and that they are not going to stop what they are doing to make an a call for a customer. By the time they got to me they said how did I place my prescription I said through the browser. Then they told me I have to do it through the app. No I work in IT I can see the order went through both ways the browser and the application. I know they can see the order on their side. I even spoke to the Walgreen chat on the browser and they told me the issue was that it was too soon to fill but the local pharmacy did not designate a day of when I can refill it. I really liked the Walgreens Pharmacy at 481 S Ventura Rd, but that got closed down I wish it hadn't. They had great customer service and everytime I come in person they remember me by name. read more

Pharmacy customer service sucks. they need new management or something. called 5 times and every time you can hear them pick up the phone then put you back on hold till it disconnect. poor service get a different pharmacy. read more

Most incompetent assholes in the world. I have a on going prescription for pill medication at Walgreens and they make me wake every month until the 30th day, but what's so bad is the day it will be ready in 30 minutes, I come back in an hour and a half, they say come back in 20 minutes, like gas is free!!!!! read more

Despite having an appointment, and nobody else being there, I waited 30minutes as the pharmacist and his tech ignored me. I was coming in for vaccines. Don't know if it was a racial thing or they just hate any customer. I stood there patiently and quietly as they walked right past me time and time again. It took almost 15 minutes to get even acknowledged and checked in, and then I gave up on waiting for the pharmacist who had no intention of getting my vaccines ready after another 15 minutes. How rude can you be? Will never come back. read more

Extremely disappointed with the customer service I received in this store a minute ago. Came to pick up a package and J e s u s e the lady at the photo pick up center was so unpleasant to work with. I always pick up packages to Walgreens & today this lady was so rude because I couldn't find a notification from Fedex on my phone even rough I showed her my DL & the item inside my box then I asked her to get me the store manager phone phone and she said google it, Your reviews are horrible I feel compelled to write this review because I don't want other customers to go through for what I went through. read more

Maybe they closed the wrong location. NEVER had a problem with prescription service from the Ventura road store. North Rose location has been nothing but bad service. Clerk tried to blame it on being short staffed. How?? You have staff from the two locations you just closed available. read more

Took in a prescription around 3 pm. Today 4-20-24 They can't fill it until tomorrow 4-21-24. Good thing I am not dying

Super bummed with the photo service here. Two days in a row I've done standard print pickup here and on both occasions, despite coming in 2 hours after the given pickup time, my photos have not been printed/ready. Waited 15-20 minutes each time for them to be printed. Staff is kind about it, but follow through doesn't align with other Walgreens I've used. read more

Stood at the pharmacy line, not one person in front, and while one cashier happen to go on break noone else came to the cashier for 21 minutes (from 1227 till 1248) read more

The people that work in the main store are great. The pharmacy at this location is horrible

The pharmacy tech had a terrible attitude when I inquired about the free Covid tests offered by Medicare. She "didn't have time" to charge it to Medicare" as that would take "a doctors order (not true) and 30 minutes... "but I could sell you one" she says, scowling and holding up the Binax test. Granted this was 5:45 pm on a Sunday, and the tech is probably overworked, but wow. She couldn't / wouldn't help the woman in front of me either. A simple sorry for the long wait or that we can't do it right now might be too much to ask but this employee clearly had no interest in customer service. read more

Things you can accomplish faster than receiving a pre-filled prescription at this convenient "drive-thru": - A full service oil change. Might have time for them to check your brakes as well. - Drive to Santa Barbara and back. Take your time. Stop in a bar or two, maybe get a bite to eat. - Watch a full episode of your favorite half hour tv show. - File your taxes. Federal AND state. - Plan, and pickup ingredients, for a five course meal. Prep time included. read more

DO NOT USE IF YOU NEED RELIABLE FAST COVID RESULTS. My 6 year old son and I took our COVID test Friday afternoon. We were flying to Hawaii Monday afternoon and needed results to be able to skip quarantine in Hawaii. Tests didn't show up Monday so the Maui airport said we could quarantine until the results showed up. We quarantined for 72 HOURS IN HAWAII at my brothers small apartment. And the results STILL DIDNT SHOW UP. We wasted hundreds of dollars and our precious time on this "vacation" in Hawaii. So we just quarantined and couldn't handle it anymore and took a flight back home the following Thursday... 7 days and STILL no results!? This is unacceptable and you should not say your test results are available within 2-3 days if you can't deliver! Such a disappointment. This was my last time to spend quality time with my son before I deploy for 6 months and it's heartbreaking we didn't get to have a good time because Walgreens couldn't deliver. read more

Absolute garbage service. Couldn't tell me the price for my eye drops, made me wait 90+ minutes, then I came back and they tried to charge me $280...with insurance. Girl at the counter had no idea what day it even was, and the pharmacists in the back sounded even more clueless. Use GoodRx or CVS. read more

I am LIVID. Was assigned this store to receive a Covid vaccine even though I live closer to Thousand Oaks location .. Left my house at 8 am for an 8:45 appointment . When I arrived there was one elderly couple in front of me, one of whom had already been vaccinated, the other had not and also did not have an appointment but was accepted anyway, The one person handling this intake was also engaged in other activities, answering phones, and generally walking around behind the glass looking distracted , and the manager just walked around trying to look useful and important while doing absolutely nothing to expedite this service. I stood there and stood there and stood there and after waiting almost 45 minutes I turned around and left. Not only did I waste my entire morning without being vaccinated, I had planned my entire week around this appointment. To be honest even if I could have received the vaccine here I no longer trusted what I was seeing.. to say it was a complete shit show would be an understatement.. When I got home , I decided to just 'drop in ' at my local store in Thousand Oaks to see if I could attain the vaccine without an appointment at that location, as the woman had in front of me earlier in Oxnard. I was given an unequivocal NO , by the the employee working the counter as well as the manager. Pretty sure I've seen more professionalism at McDonald's. Do they just hire anyone off the street who wants a job ? By the way this was my FOURTH attempt to get a vaccine ! SO many who don't want to take it and I can't F%& ing get one !!! I am angry as hell. read more

Thomas (what my receipt said) the heavy set white male, was very rude. I was told to come back after an hour to pick up my passport picture which would be at 2:50pm. Thomas did not look up at me or greet me or anything. I told him I was there to pick up my picture and he says "I don't take pictures no one does" I was VERY patient and polite and said I was told to come back after an hour. He said everyone was on lunch and kept "filing" papers ignoring me. I asked when they would be back and he said possibly 30mins. He then reluctantly tells me he would look for my picture but he doubts that it'll be there. He finally finds it and says "Oh it's not done". He finishes my transaction and mumbled "Go to the front reigster" Due to his lack of eye contact and mumbling I asked him to repeat himself and he defiantley repeated himself. I highly suggest you reprimand front desk employees as they are the face of your company. I will now be going to Staples for these matters in the future. read more