Needed a last minute shopping run and the major grocery stores where closed. So I had to come to this Walgreens and I bought an item that was supposed to be fresh but it wasn't. It was spoiled. read more

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i was put on hold for 2 hours......i kept getting - there are more than 3 callers ahead of you. they even took a lunch break in between

Yes great customer service. With limited personnel, they continue to provide quality service.

This review is for the Walgreens on Hwy 85 in Riverdale, Ga. They keep sending me texts about prescriptions I have not submitted a refill for! I have requested that none of my medications be on automatic refill but it keeps happening. The staff I talk to has no reasonable explanation for why it keeps happening. It's very frustrating to say the least. If not for convenience I wouldn't even use this pharmacy. read more

Lousy customer service. They don't answer the phones at all. The phone message takes you in a circle, they leave you on hold then they don't answer. It the labor shortage that bad? read more

I went to Walgreens website looking for cococare cocoa butter in the 4oz container. The website said it was in stock. I drove across only to get there and it is no where to be found. Several other locations indicated it was in stock and did not have it. I drove all over Atlanta and beyond with no success. read more

Walgreens - Website said it was in stock. Arrived at store and it was no where. - Drugstores Near Me - Riverdale, Georgia

Another Walgreens visited in my quest for a certain nail polish. Honestly, I've spent more in gas and time looking for it locally than if I had just ordered it from eBay! This particular Walgreens is a bit crowded. Checkout was fast and courteous. It's a perfectly satisfactory store. read more

I asked for a prescription to be delivered to my home on December 9th. It is December 23rd and I still have not received the prescription. I have tried to phone 2 days in a row with today being the 3rd day. I was told that I picked the prescription up which is not true because I am disabled and I don't own a car nor do I drive. The next call I initiated the assistant said they don't have tracking numbers listed. It was near closing time and I could hear someone in the background telling the assistant to end the call because they were ready to close. The third call I made the assistant was able to give me a FedEx tracking number. Once I contacted FedEx I was told the shipper (Walgreens) still has the prescription in their possession because a label was created but it never was retrieved by the FedEx courier. I immediately phoned Walgreens back. I spoke with the same assistant. She went into an explanation as to how they process meds for delivery through FedEx. I explained how crucial it is for me to receive this medication. The assistant said the pharmacist will fulfill the order. That was at 9:45 am. I never received a confirmation that the medication was ready for pickup. Needless to say, I have contacted the Walgreens customer service department to file a complaint. The pharmacy at this location is very chaotic. I'm thinking someone dropped the ball with this and no one wants to be held accountable. read more

This store is always clean and they have great customer service. I call this store my mini Walmart because they have great sales and products just as Walmart does. read more