I currently have this location as my designated pharmacy but every time I go pick up my prescription I am greeted by the rudest pharmacy techs ever. Regardless if it is by phone, in person or drive thru, they have zero manners and customer service is foreign to them read more

Hello manager supervisors and district managers just wanted to say yesterday I went to this location very difficult time trying to get pictures and pull those for a funeral. I have to go to today. There were two people that helped me very patient outstanding Drew Andrew. I wanted to say thank you. I believe he's a manager. He was all over the place. He was on the photos. He was stocking. He was very busy and he was very helpful and I appreciate that as much as I needed to ask him and have him help me before, though he never got disappointed or frustrated. He was very Very understanding and this difficult time and there was another gentleman young guy. I believe his name was Jackson or Johnson. I wanna say thank you so much. He was very busy from the time he started. He's very bubbly very happy and very cool to work with. I seen him moving around with all his coworkers keeping himself busy. He was always busy. Very contagious person lovely very happy, jolly laughing and just having the ball like he loved his job Just wanted to say thank you. I appreciate it and gonna be taken care of. I did have a Internet with the lady upfront with the candy. It was really frustrating because they did have some prices that were kind of not scanning properly and she kind of had a attitude every you know rude but once again, Andrew came up there and fixed it and and I believe Johnson did also our Jackson just wanted to say thank you. I appreciate you guys this customer service and this time and day. It is very hard to work in customer service dealing with people people. Yes we all forget at the end of the day we are we all are human, but you guys stick in there and make it better. It's not the best neighborhood but it is a nice and good store that people do speak and make you feel welcome when you come in so keep up the awesome work cause that Walgreens are shut down but this one's OK thank you guys and I wish you guys the best. Stay amazing and keep up the awesome work. read more

I usually expect a store such as Walgreens to always have what I need when I run out of something at the last minute. Unfortunately, it seems to be a 50/50 chance for me! My main reason is for skin care, cosmetics and supplements. They are usually pretty well stocked in all circumstances, except for a hard to find supplement that I depend upon using on a daily basis. It seems that this Walgreens, the product web site and Amazon are the only places to buy Heliocare Advanced. Dermatologist recommended, It helps support skin health and maintains the skin's ability to protect against the aging effects of free radicals. Meaning, It provides protection against the four types of radiation that can cause sun damage - UVA, UVB, visible light and infrared. Needless to say, at my age, I worry about the aging effects of the sun! I'm not much of an online shopper and prefer to actually go to a store and get what I need right away! Plus, I like to browse and impulse shop while I'm there. I'm too impatient having to wait several days to get something via delivery! So that's why I am frustratingly having to write a 2 star review, after taking the time to drive to my Walgreens and once again finding that they are out of stock every other time I visit! I assume it is a popular in store item, so why can't they order appropriately? When I do come across it, I end up with the only bottle available on the shelf at the time. To top it off, I never get asked if I need help as employees walk past me with blinders on. Other local Walgreens don't even seem to carry Heliocare and employees don't know what I'm talking about. I guess I'm forced to take the online route after all and avoid shopping here altogether in the future... read more

Walgreens - Drugstores Near Me - Sacramento, California

If I coulda if I could rate this store, a zero I would because the customer service is terrible. The Mexican lady with highlights and glasses with big eyelashes is super rude and we were just trying to buy things with their slow computer, but it's so slow we had to be there for an hour terrible customer service they don't even know how to work the computers and they were talking smack about us telling us to get out and saying that we were just playing around that customer service, Mexican Lady mid early 40s terrible customer service fire her. read more

They never answer the phone when you call the pharmacy department at walgreens macroad to check the status of your meds.. today i went there to picked up my meds i waited for 40 minutes just for 2 customers in line.. and then i asked for my daughter's medicine if its ready to be picked up because they have not call or texted and its been 5 days since the doctor sent the prescription but they said its not yet ready and they will order it again. Very slow service and the staff in pharmacy department they are not very helpful. read more

I truly wish there was an option to give zero. I understand if a store is crowded or hectic, the employees may feel rushed and don't stop to greet customers or even acknowledge them. However this Walgreens was not crowded, just employees standing near drive thru window discussing something. Extremely poor customer service, just asked for info, gave prescriptions and never said a word even after my daughter thanked her. I don't understand how this Walgreens is still in business. read more

This review is solely about the pharmacist that I had an interaction with today. I freaked out a little bit about a possible drug interaction and decided to call the pharmacist to get further clarification, Loida was so sweet and explained perfectly that I'd be OK and that the interaction was not what I read online. Thanks, Loida! read more

This Walgreens isn't in the best of all places but I can say that it's clean. It's the nearest to my home, so I've stopped by and shopped here many of times especially when I was couponing. I've never had an issue with the staff and the store is usually clean on the inside. They have a pretty good selection of items and can be reasonable when using discounts, coupons, and/or points. Now for the outside and the panhandlers I do agree it's annoying. This location closes early instead of being open for 24hours like the one on Laguna. It was an issue but since CVS was built a few years ago, I just go there. read more

staff 's unprofessional and unprepared . there is never a time where the medicine is ready or in stock for pick up after calling it in.

Have an appointment for a shot. Arrived 15 mins early and was told to take a seat because they can't check me in until 5 mins before my appointment. When I go back to the counter 5 mins before my appointment, they proceed to take 20 mins to check me in and get my shot. read more

Andrew at photos is amazing!! I went in on a Thursday night (7pm ish) for my passport photo & the process took no more than 20 mins ... place is pretty clean with lots of items. read more

Had the worst experience. Selina had the worst service, so much attitude like feeling attack with her tone. simple question she comes off with bad attitude so grouchy.like an old grumpy lady. advice not to come here read more

This review is for photo because the front register guy who always there to help is very nice. Anyway if you order photos here please know that you nwill be waiting a whole for someone to actually acknowledge you.! I'm not to patient but I am when I have to be. But this place OMG they will literally walk past you and ignore you! This happened to me a few times probably every time I pick up an order... this this morning I decided to go EARLY so I can avoid the rush. There is literally No One there and the cashier up front has no customers she sees me and of course ignores me. So I walk over to the candy aisle where she is "scanning" idk what.. and say can I please get help on photo. She says I will call someone back there... okay???? You not busy but ok. 5 minutes passs. AGAIN there is no one at 8am its dead. So I walk over to her again and say "fyi I'm going to go back there and grab my own photos!" And still she says "there is no one there?" No there isn't! Would i be asking for help.. she then decides to come and help... was it that hard?? Like really?? Was it to hard to take a second and ring me up??? Unbelievable.... if you go pick up your order walk back there and you forsure get someone's attention! read more

My roommate and I live up the street so we frequently use this Walgreens for personal and medical needs. My roommate recently had surgery and post op her sister picked up her meds at another pharmacy closer to her home. My roommate then told her doctor her meds were ineffective and they prescribed new medication and she was going to pick it up from this Walgreens and she was met with a really nasty attitude from a woman in the pharmacy named Brittany. Brittany basically accused her of trying to get drugs for personal use. My roommates doctors called the pharmacy to explain the situation and was met with the same nasty attitude. This is how they treat Doctors and customers! At least it's how Brittany does! read more

I laugh at some of these reviews and their expectations like curbside pickups, immaculate parking lot and not open late enough. If you didn't get greeted walking in the store it's because the staff was too busy cleaning the shits off their bathroom walls. They think its Beverly Hills here on Mack Road. You're lucky they're still open or even let you in the store. This store is not perfect but it fits in with the neighborhood. read more

Listed as a Levi's No Packaging/Label required return drop off, but the associates told me they don't accept them. Normally I would not put fault on the associates but the customer service is TERRIBLE here. Very rude and when I tried to just show them the email that states the instructions of no package / label, and has the address of their location listed as thhe selected Levis no label/package location - they wouldn't even look at it and said I had to take it to the real FedEx. Then I call Levi's to ask where else I can take it and they told me that location does in fact do those returns so i'm like dang yeah i think they just didn't wanna help me smh read more

I am like dying to write this review, because I've never understood how some businesses have these young people working and/ running there business and they can't even answer basic questions asked. So I stop in this Wal Greens on my way home verses having to go out of my way for another one. There was a young lady working the counter, she was maybe 19 or 20 year's old. And lost as can be. I asked her a question about something I wanted and she told me to go to the cosmetic department because that's where I can get it. So I have to walk all the way around this long counter they have right in the middle of the store. Which I also had to walk around just to ask her the question when I enter the store. It just seems all out of places. It makes the store look very clutter. Ater getting to the cosmetic area and there's no one there and I had to return to the cashier, who can look right over at the cosmetic area to see that no one's was there when she asked me to go in the first place. Let me just tell you all I was the only person in the store when this all began, but now she has four others people in line now that she has to ring up. Let me just say the young lady didn't have a clue of what to do or who to call. Then after about 3 or 4 minutes she asked me could I wait until she rang up the four customers that's in line. The look on my face was golden and so was hers when I headed out the front door. F.Y.I, there were 2 other employees in the store, but they were totally engaged in what they were working on and they too are young ladies around about the same age as the cashier. I've come to this store before and it was pretty clean and a lil more opened~ like you could see down ailes and it was not over crowed looking. So as far as Wal Greens, I like Wal Greens, but I think I'm cool with this one. Not unless I REALLY have to stop here. I wish I could have given them more stars.... read more

Walgreens - Not sure if this is considered to be Bike parking? - Drugstores Near Me - Sacramento, California

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Out of the few times I come here today at 6pm they are closed. Not sure why but putting a piece of paper on the doors saying closed at 6pm is wasting people's time and gas. read more

I had to make last minute graduation party invitations. It was so easy. I downloaded the Walgreens app on my phone and then uploaded photos. Next I chose my template and then sent it out. I was ready within 30 minutes. I have to say though that it would depend on the amount of customers that day. We were lucky that they were not that busy. We were very pleased with our invitations. Love it! read more

Pharmacy staff are rushed, out of breath, not skilled at the human touch and making people feel cared about. Really not good at listening to customers or paying attention. I've seen people get furious at them. I've left the store when a customer who'd been waiting for hours was again told they weren't ready to help him and he started cursing and shouting. It's not just about the medications -- human relations are a part of the job. read more

I chose this Walgreens specifically because it advertised "curbside pickup". I have a small child so I greatly benefit from this during these times. My order was placed on Friday and today (Sunday) I called to confirm that I can pick up my order. I was greeted by a young lady who told me that they are not allowed to do curbside pick ups or bring anything to a customer. Now I must wait until I'm able to have someone watch my child to pick up my order. If you are not doing curbside, please DONT advertise it. Thank you. read more

I went to the Walgreens website to determine opening hours. The website says they open at 8am. Go figure I arrive at 8:32am, I enter and then get kicked out for not being a senior. They need to specify on their hours, on their website that 8am to 9am is for seniors only, which I am 100% in favor of. So i ask the associate can you at least tell me if you carry the item I'm looking for so I dont have to come back and she proceeded to tell me she didnt know, that their website sucks (her words) and even if it says they have it, they dont. WOW what customer service! Walgreens on Florin Road, you just can't seem to get your act together. read more

As a former healthcare employee, one can imagine how upsetting it was for me to hear from my mother-in-law this morning that her Walgreens - located on MACK ROAD in SACRAMENTO - pushed her to purchase a generic rx of her Crohn's disease medication for 10x the price of the brand name (an irritating trend for meds coming off patent and entering the generic world and pushed by the contracts between the pharmacies and the health plans - I know, because I used to do the contracting between pharmacies and health plans). What kind of operation is Walgreens running that they would take advantage of a senior citizen on a fixed income? It is unconscionable that a business would do such a thing. Whatever the better price for the patient is what should be done. The doctors write prescriptions and the pharmacists fill them - and obviously would consult with the doctor should a better price alternative be available for a similar drug. The pharmacist insisted that my mother-in-law's doctor wrote it out for the generic and therefore she HAD TO get the generic, despite the $400 price tag vs. its $40 brand name. We ALL know he could have either given the cheaper brand name or called the physician to verify that the brand name was okay. This is completely unacceptable, and Walgreens just happened to deal this blow to the wrong people. There are avenues to take that will not only resolve this to my mother-in-law's satisfaction, but they will also paint Walgreens in an unfavorable - and completely avoidable - light. Shame on you people. What they hell are you thinking? Everything that is wrong with healthcare is embodied in this disgusting type of practice. I'm posting this here on Yelp and have already also posted on Facebook. read more

Rude staff. Older Asian lady on floor especially. Steer clear of this store. They do NOT make you feel welcome and are not helpful what so ever. read more

JUDY FROM PHOTO DEPARTMENT HAS SUCH A BAD CUSTOMER SERVICE!!! AND HAS SO MUCH ATTITUDE!! I came in for a passport photo for my husband and since he is currently working overseas I only have the photo ready in my phone. I went there before for the same exact reason but it was for my daughter and the other person helped me a lot! I was expecting the same this time!! But no! Coz Judy don't even seem to know what she's doing! I was in a hurry coz it was pretty late and I was alone and also I'm very pregnant! I ASKED HER VERY NICELY TOO! All she did was rolling her eyes while I asked her some other options so I can just get it done. She is very rude!! I wish I said something to her! But I kept my calm and just went home. read more

Given that this Walgreens is on the corner of Mack Road and Franklin Blvd, it's actually not *that* ghetto. Yeah, it's pretty ghetto but not as bad as you might imagine. There are lots of people that shop here in their pajamas. A good place to run for those little things you need and those other random things you never knew you needed (or existed). read more

If I could give this rating 0-stars, I would. I go to walgreens several times a week in my neighborhood, but ended up stopping at this store on the way home. Worst decision I ever made. The women in cosmetics are rude... Hell, a baby chimpanzee can do the job 1000 times better. They have no knowledge of the products sold at their own store, have no clue how to work the merchandise scanner and if you ask them questions, on 2 things will happen: they'll ignore you or just stare at you. The manager lady looks like she's 12 and will argue with customers repeatedly. How the h*ll is she a manager??? The ppl in the photo dept were really nice and very attentive to the customers... So was the front cashier. Overall, I will NEVER go here again... EVER... Even if running inside protected me from lightening, bullets and a wolf pack of hyenas... NOPE!!! read more

Im giving this review 3 stars mainly for the great employees we've come into contact with while shopping here. This location though, has a BIG panhandler problem. EVERY time I have visited this location I have been harassed by someone outside the store, usually within 50 feet of the door (sometimes right in front of the door) asking for change. This frankly, makes me feel VERY uncomfortable. While I dont hate anyone whos homeless, being pretty much harassed for money is very uncomfortable. Ive brought this up to employees before and they take care of the problem but the next time I shop here, there is someone once again begging for money! Do something Walgreens before I take my business to another local Walgreens! read more

Excellent service today at the pharmacy drive-up window. My car parking brake locked and 3 staff members came to help. Thank you

My son was constipated for a few days.We used Miralax but is took awhile so we tried Pedia Lax suppositories! Highly recommend this!! As soon as we used it within a minute he went. Happy mom, happy 3 yr old boy!! read more

ghetto as hell. i tried to do my couponing but they're not helpful at all and she was rushing me when the store is damn near empty. smh

Great place to get things you won't find elsewhere. Store looks really clean. They do a good job of keeping items stocked up on the shelf. Employees provide great customer service here. read more

This review is for their photo printing services. I ordered some photos online and was sent an email telling me to pick them up. When I got there, the guy said he couldn't find my order and didn't see it on the computer either and told me I'd have to reorder and wait a few days again. What the heck!? I needed the photos soon too so I explained myself and he was kind enough to set things right and I did end up getting my photos on the spot. But a few days later, another email was sent saying I still haven't picked up my photos. Wow... The system failed but at least customer service was nice about it. read more

I don't particularly like this Walgreens. It's ghetto and seems like it's dirty in the store. Most of the people I see shopping here always seem to be sloppy and over all nasty. They seem to be mostly wearing pajama bottoms (most of the time dirty), hair that looks as if they haven't been brushed or washed in days on end, or there are old men hitting on the younger females that are in the store shopping. I avoid this one as much as possible. And even if I happen to be closer to this one, I would rather drive further down Franklin to the one on the corner of Laguna. read more

The old Indian man working in the photo lab was really nice. He was helpful because I couldnt load my photos online. He looked at my phone and figured out the problem I had been trying to figure out forever, I needed to add a phone number. Smh. Swear I'm not blonde. read more

Normally, the people are really nice here, and for them, I give a hearty perfect score. However, on this occasion, I did an online order that ended up giving me two items that were only available for pickup, not shipping. I wasn't aware how the Walgreens pickup process went. I should have clicked open the text I had received when the items were ready. I had never done curbside pickup before with any retailer, and I had determined, anyway, that I would go into the store for the pickup (I had done that with Walmart and Home Depot) so as also to take the opportunity to pick up a couple of other items. I stood in the store where there was a Pickup sign, though no noticeable desk nearby. I finally had to call over a person to help me--a heavy-set white man probably in his 30s. He proceeded to be extremely rude to me. I ended up saying, "Well, I certainly won't be doing this [process] again." He tried getting less rude at this point, but you could tell it was only to keep me from maybe complaining to someone. He also used language indicating that this was "his" store, which was ridiculous. I just collected my pickup, said thank you, and went on about my business, but his behavior was so surprisingly bad that it stuck with me. Maybe he was just under a lot of Covid-related pressure in the job with its various new protocols or in his personal life, but he was awful. read more

I understand the pharmacy technicians have procedures that they follow. If you have a problem with the actual store you are always welcome to call their corporate office. They have went above and beyond to satisfy the consumer. read more

I will never shop at the Walgreens on the corner of Mack and Franklin again the staff and pharmacist were very rude and not helpful. I went in to purchase claratin and asked the pharmacist if they have any claratin and she said "no, if it's not there it's not there"; then I asked when will they get any and she said "how should I know?!" she made me feel like it was a burden to address my needs. As a senior citizen patronizing Walgreens I will take my business elsewhere where i will be treated with respect. I have let my friends know of this rude incident. This happened in the spring of 2012 read more

who doesnt love walgreens... although its super high for make up.. you can find anything here... quick n and out ...