The most amazing beauty supply store in Frederick county !!!! I always a shop here . Been shopping…read morefor my whole life

I like it! It's a bit expensive but they have some good stuff. I would recommend the hair products…read moreand lipgloss. The customer service is okay.

Great prices and non aggressive customer service. These folks were helpful and kind!read more

If I could give a ZERO rating I would. I was just in there looking for hair and when I couldn't…read morefind what I wanted I decided to leave. The woman that works there started SHOUTING repeatedly Give me the hair & when I SHOUTED back what hair?? She motioned that I had something under my coat. When I quickly opened my coat to show nothing was there. I got NO apology at all. The gentlemen who works in there did & said nothing. To say that I'm pissed is an understatement. However, I remained calm. That woman is rude and disrespectful and does NOT know ANY basic customer service.

When you go there to shop you can't try on any wigs. She hand it to you. You tell her the kind to…read moreyou want. You can't look around in the store. She follows you around. It's so bad .You can't look at anything. Every thing sold as is.They act like everyone is stealing them .I will not go there ever again. I will not recommend no one to go there ever. Go some where else. The money I spent there will be the last. She never acted like that .Something is wrong with the women that work there. And her son act like everyone comes there to steal. Not welcoming.

Dales amazing! He's always helpful and knowledgeable on products and wigs!!!! I'm from VA but come…read moreto visit my sister here and every experience has been great!

Love this place everything I need and want and friendly owners. I will recommend best in the area.read more

This location is clean and the workers are always nice, willing to help and answer questions!read more

Terrible unprofessional people that work here, Very rude and samples are always empty.read more

Love this place ! Reminds me of the beauty shops in NYC. The staff is really polite also .read more

Visited today. Had in stock what I needed. I don't know what else to write. Yelp says I need more...read more

I had high hopes of mega options for natural hair. Alas, the options were few, however, to their…read morecredit they did have the full line of some of my favorites. So while their was nothing new that I wanted to try, I didn't leave empty handed. It's conveniently located near several strip malls on Lincoln Hwy. Everyone was raving about the Chinese restaurant next door. We ate there recently...but that's a whole different review. The long and short of it, if you're in the area and you need nail polish, a blow dryer, or a hairbrush stop by Sally's. But if you need jojoba oil infused Shea butter....drive to Hagerstown MD.

I went to this store yesterday as the first time customer Premium Outlets Hagerstown (50865), the…read morepricing was in great sale and I was amazed that the store having good products that I need. I wasn't greeted when I walked in even when the store had pretty few customers and with two cashiers in the store. I'm browsing around for products that I need and I asked the cashier for guidance of the Tom Ford lipsticks location and she was just generally impolite, pointed her finger to the air without much say. At checking out she doesn't offer or advertise the deals buy $250 get free gifts, so I spent just right at $227. I went home and found that deal I missed. So I take the coupons and came back second time to purchase more products to meet $250 for free gifts. But that wasn't my point, as I went to the store today again Feb. 21 at 12:30pm and one Cashier name Liliana P. didn't bother to greet me at first, and she just stared her eyes out with an attitude. I browse for more products I need to buy to fit my purchase, I was at check out and she told me I can't open the lipsticks on my hand, so I apologized to her I did not see the warnings. Another cashier come in and check out my purchases, this time I brought over $270. When my friend asked the cashier if she can see those lipsticks samples laying on the cashier place, as for my purchase is done and ready to pay. The cashier literally screamed at us, I quoted " Why you need to look at this? You don't want this? - You and your friends touched everything in the store and contaminated the store and I have to clean it." I was shocked. I told her my purchase is done and my friend just want to see the samples again. She again started ranting the same question repeatedly and made a big scene in the store. I'm very upsetting that I've spent almost $500 in the store within the last two days as the first time customer and all I got is the feeling of being harassed by this cashier, she doesn't apologize nor say "Have a great day" to me and my friend, like she did to other customers that walked out. Between two of us we send $1000 your way but we didn't feel welcomed one bit instead just total embarrassment when we shopped here. I did not expect you decided to hire and pay people to be racist, xenophobic to your customers, calling them contaminating your store as if it's a medical lab and your customers are the viruses. Well done! This weekend I'm taking this story to every social medias, every friend and family member and local news, people shouldn't be anywhere close to your company or they'll get racist insults with an attitude at the price of $500. Thank you Liliana P and the second cashier for a dose of hatred, you two are lucky to have a job during this pandemic because your company enjoys a relationship with a racist, unprofessional and rude human being.

WasAt the store the other day seen so many products that I really love and also great Pricesread more