I would like to give a 0 start to cashier Erin. Only guessing on the spelling because she refused to tune her name tag around. Incredibly unpleasant and embarrassing experience trying to buy tobacco, that I won't even go into. However, I came back in to talk to management about my experience after calling and being hung up on by Erin. James was on the sales floor and I basically vented to him and he was great, super friendly and apologized for her, and got Yuri the manager on duty. He was amazing, incredibly friendly and obviously embarrassed about the situation. He offered me store credit, though I did not come for that and honestly did not even realize they could do that. The two guys made me much happier and I left without slandering the business here like I wanted to. I wanted to speak with someone higher up before complaining publicly. The two for sure corrected the situation for me. I felt they have enough bad reviews about this woman, and if she is better trained on customer service or fired, this location would have 5 stars instead of 3.5. read more

The pharmacist here is so very very lovely. Mind you this pharmacy is EXTREMELY BUSY, but they are ALL truly NICE!! It is so worth it to have an EXCELLENT pharmacist at a busy pharmacy. It just means that they are good at their job(s) and treat the customer/patient with RESPECT! read more

Terrible experience. Rude people working in the pharmacy. I tried this pharmacy once and I will never go back. The girls in the pharmacy are inexperienced, unfriendly, and just seem like they are miserable robots at their job. I highly recommend filling your medications somewhere else. Rite Aid on Avenida De Los Aroboles is my Pharmacy and I have been going there for 9 years. The pharmacist and staff are very compassionate and helpful. The entire staff is friendly and ready to help and answer any questions, without making me feel like my questions are wasting their time like this place. I attempted to fill my prescription at this Walgreens because of the convenience of the drive through as I have 3 little children. Unfortunately, the whole experience was so awful that I will not return. read more

Is it my imagination or are Walgreens everywhere becoming more and more difficult to shop in with coupons. And their rewards program has become so very complicated. Well, yes, here is $10.00 but, no, you cannot use it on any product that will get you points. Although, you can buy that same product in a separate transaction. Oh, and you must have a product for every coupon even if you're allowed to use a store AND a manufacturer's coupon for ONE product. Because, god forbid, you do have one coupon over, the whole cash register seems to freeze and dirty looks start shooting your way. So, this Walgreens...Adequate merchandise, some nice/some not so nice employees. I was extremely disappointed yesterday when I purchased a $25 gift card and discovered on my way home that the clerk had not given me my $5 Walgreens promotional card in return. I'm at the point where, I don't care what the deals are at Walgreens, they're just too much of a pain in the ass to deal with right now. Sorry, Walgreens. :o( read more

Lousy hours, complete selection, helpful staff at pharmacy. Who ever heard of a drugstore not opening until 8am? Otherwise a standard Walgreens. read more

My photos keep coming out blurry and cropped smaller than they are when I send them. I have gotten a lot of excuses, that is the way they are sent to us, the machine just prints them out that way etc. I have to find a better place to get my online pictures printed. has to be better than this. The employees in the store seem nice enough and have always been helpful, the photo folks often don't seem trained and they act helpless in fixing anything. read more

Great people and a great store to shop for those everyday items. Also offers propane service for the BBQ days.. read more

Walgreens - Wallgreens sideways.. - Drugstores Near Me - Thousand Oaks, California

The one star is not for the store, but the pharmacy. The store is great, but that's a different story. I called to inquire about having a prescription filled today. I thought it would be a good choice since I saw good reviews on this store. I wasn't sure what country I had. I was so disgusted because I had to repeat three times what I wanted. The woman that answered the phone did not understand English. Need I say more? Also she mentioned that she was closing for lunch. Makes me feel like Mayberry. read more

What a refreshing experience! This little Walgreens had no wait at the pharmacy. The staff was super efficient and polite. Parking was close and easy. Next time I'm gonna take advantage of the drive thru! read more

I've had a good experience with this Walgreens. We love the drive-Thru especially now with Covid. I'm sad that our insurance plan changed and we can't go here any longer. Thanks to all the pharmacy team members you've been so helpful. read more

First time here and picked up rx for my kiddo swiftly! I called, phone system recognized my cell number, punched in a few numbers for security and automated system stated rx was ready. So convenient, so simple! read more

Worst customer service! Cashier blond girl did not say hello, when I said hello to her she looked at me and ignored me. She continued to scan my items, I tried to talk to her and she totally continued to ignore me. She looked very annoyed! I will not come here again. I had to have someone else help me. She made me feel unwanted and also the two people behind me. Sad read more

Could give less of a rating if I could. This was the one of the worst experiences with pharmacies aside from cvs that I've had. Pharmacists are lazy and clock out before they're designated clock out times. Don't use this pharmacy unless you like unreliable people. read more

Great Walgreens for many reasons: * Very helpful personnel and friendly service * Many windows, almost never a line or wait * Great location next to highway entrance and ample parking * Never screwed up my order, call or real time txt you with filled prescription read more

shame on these ppl ..... this pharmacy is the absolute worse i needed my insulin asap last night... they had my dr on hold and told them they have 2 other phone orders ahead of them and to call back and leave a vm my dr office called and left a detailed message and when i called the pharmacy 4x thoughout the night they said there was no vm so not only did they tell my dr they won't take the live prescription call but they have the audacity to tell them to call in a voice message that clearly they might not get shame on them.... read more

This pharmacy is an absolute nightmare! I called before to make sure that they have my medication ready and they told me they do. I get there and they hand me a different medication telling me it's another generic brand. Oook?! Soooo than why didn't they say something over the phone? I get over that fact and I go with the flow. Next thing I know they tell me the medication is $60. Wait what?! This medication is supposed to be free because it's covered under my insurance! "Oh yeah, we forgot to tell you Miss, we don't work with your insurance" says the pharmacist. I drove here for nothing.... I wish someone told me something so I don't waste my time! read more

This store experience doesn't deserve any star at all. This is not a business it's an atrocity. if you want an awful experience at an awful pharmacy with an awful store that refuses communication or any assistance, the epitome of the oposite of customer service, by all means go to this walgreens. If you want to be prescribed an antidepressant and an anti anxiety drug that you never needed before in your life, go to this walgreens, it will give you both anxiety and depress you! Better yet, protect your health and mental state and just stay away from this store. read more

Hats off to Jason for making the photo's great Good Parking...Well Lighted Store Inventory Average.. Pricing Usual to expect from chain Didn't see too many bargains read more

Richard was so helpful!! He sympathized with me that I was in a crunch time for picking up my medication and assured me he would work on it right away. (I thought it would take hours) and he kept me updated and had it ready for me in 30 minutes just like he said. Thank you Richard!! Can everyone be like this? read more

These guys know what customer service is all about. If you are fed up with the other low rank drugstores, this Walgreens will make you feel more than welcome! Great staff,made me feel like home. Good prices! read more

Pharmacy was obviously backed up but the sense of urgency was definitely there. The store is also clean and pretty well stocked.

Cool place in NP. All the normal stuff you need. They always have it in stock. They a cool selection of stuff. Decent booze too. I like their selection of normal day to day items its easy to stop and to grab some stuff read more

I feel for the employees here, Walgreens has this location woefully understaffed. My biggest complaint is that the staff didn't know they participated in the GoodRx program! Makes me wonder how people have unknowingly overpaid at this location. EScripts recently partnered with Walgreens and I thought the service might be better using a local pharmacy. I was wrong. read more

Worst pharmacy ever!!!!! They do not take care of the patients that choose to wait!!! They work on all other scripts of patients who are not waiting and fill them first. Still waiting more then 30 min now what the hell!!!! No one was in line not 1 person at the pharmacy when I walked in completely unacceptable!!!! read more

My husband and I were coming home from my mother-in-law's house and I told him I had a sore throat and we stopped by Walgreens and got cough drops. It was a very smooth and hassle-free transaction. I would go to Walgreens again. read more

The pharmacy is not doing well. They gave me wrong meds two times now. I am not going back there. Once is somewhat understandable (albeit it's still not good because this concerns someone's health, it can be dangerous, even fatal). Beware! read more

Oh my gosh the pharmacy is so slow and unorganized. They tell you it will be right up and still make you wait 25 minutes. I'll go back to Oxnard!!! read more

The pharmacy here is TERRIBLE!! They not only have no concern with your needs but are also rude about it! I am forced to use them because of my insurance, not one time have I had a pleasant experience with them. They also are always out of the prescriptions I need. They suck!!! read more

Pharmacy employees always go above and beyond the standard of service! They work with my difficult insurance company to get my prescriptions approved at a decent price for me. Also, they always have my meds. ready on time for me. They are very friendly. This is by far the best pharmacy I have been to. read more

Convenient location and helpful staff. Went in looking for tennis balls and the guy walked us across the store to get them.

Called my doctor and argued with them about whether or not my neck hurt enough, pre surgery, for my pain medication. Will Never go back!!!!

The Pharmacists are always very friendly and helpful. Today they even work harder to save me some money. My doctor's prescription turns out to be over $400. She asked me to wait and wanted to talk to the doctor for possible alternatives in order to reduce the cost. After 2 more conversations with the doctor during a period of 3 hours, she was able to get alternatives and reduce the cost from $400+ to $100+, and then to about $75. You work on your own just tried to save me some money, and I really appreciate it. Thanks to the great pharmacists at the Walgreens. read more

Long wait, terrible customer service, rude and condescending pharmacy staff. Moving all of our prescriptions to another pharmacy

I don't shop at Walgreen anymore but I think I should update my review because it was not bad like it used to and it s close to my house plus open late incase I may need sth. read more

STAY FAR FAR AWAY FROM THIS PLACE. I saw someone prescribed the wrong medication. Thankfully the guy opened the rx bottle there and then just to double check if it was right. It was WRONG. I mean, feel free to go here but make sure to double check your Rx because they mess up a lot here which is the pharmacists fault. There is a Ralphs pharmacy in front of them and a Walmart pharmacy behind them, i would feel safer there. The pharmacist had to apologize, but what can an apology do if there incompetency can take you to the hospital. You can see from other reviews that they give out wrong meds, go somewhere that is reputable, where they can understand you and you can understand them, where they dont hang up on you for their lunch time. read more

I see a lot of complaints about the photo department and the pharmacy but I haven't had problems with either of them. The pharmacy is always quick and pleasant. I had the same problem in photo with pictures coming out cropped wrong but then the person that worked there told me to just check the cropping before I confirm the order and I haven't had any problems since. Only reason they're getting 4 stars is because the staff seems to be trying to get done with you quickly but they seem understaffed so I guess that is somewhat understandable. I would definitely recommend them for the pharmacy, photo or just last minute shopping. read more

I want to use my debit card's as a VISA, and the employee kept me typing the PIN no. , I want to buy the period pads, cause it's emergency. And I couldn't buy from this store. So I have to walk with blood, terrible!!! read more

I waited 5 minutes at the Pharmacy Drive Thru window - no one inside acknowledged me. I drove off without picking up my prescription. I only go here because my insurance requires it - otherwise forget this place. read more

!st time there was today and this has been by far the best Walgreens I have been too EVER! Super friendly service especially from Vicki she helped me with all my questions regarding facial moisturizing creams. I felt like I was at a really nice 5 star restaurant with excellent service. She is such a sweetheart I am glad Walgreens has her as an employee. I will be seeing you soon Vicki at least during my work hours. LOL read more

So. I have given this place too many chances and I am done. They literally have messed up on my fathers medications more than once, and these are meds we get refilled weeks in advance because he cannot miss them. I gave them multiple chances because most of the people were very friendly, Vi is great and the main guy there are nice... But the overall incompetence is ridiculous. Switching my insurance was almost too much for them, the main guy there said I wasn't covered when in actuality he just couldn't understand my plan and it wasn't until the fifth try where Vi got it handled. Then, I drop off my most recent prescription, I have to get a three month supply per my insurance. He said they had to order it, I said I'm not in a hurry. I came back yesterday, 2+ weeks later and nothing. He said it was on back order and they could give me less than half but I'd lose the rest. WOW, that sounds like a GREAT option. ... And that was it, the only option offered. He then tried to explain to me about medication... I said how many times have we done this. Not the point, I'm fully aware, I'm in this business. One simple phone call could have saved us this problem. He said you're right I should have called. I said yep, but that doesn't fix the problem. I'm in this line of work and for people whose lives depend on medication, this is negligence. So, after the multiple errors, regardless of how much I appreciate your main pharmacist, you just lost my whole families business. Also, went to target. They are amazing and friendly and shared with me that normally all pharmacies work together to help get people their meds but Walgreens doesn't answer their phone to other pharmacies... So, there's that as well. read more