I stopped by this CVS to pick up my photo order printout. I uploaded my photo through the mobile…read moreapp and used my TMobile Tuesday coupon for it. After submitting my order request, it was ready within the hour. I found parking easily in the plaza this store is in. When I came, it was the morning so not a lot of people inside the store. I check with the cashier and give him my name for the order. He handed me the picture and I went to explore the store. I went to the beverage aisle and got two soda bottle because they were on sale. I used the self checkout which was simple. After I put in my number and paid, it give me a long receipt of the bill and a bunch of coupons.

Sorry but, I hate this stupid store. I try really really hard to support physically local…read morebusinesses but no can do on this one! Every time I've been in here there is always some type of avoidable hassle. Having to ask the, mumbling expressionless person who is STILL WEARING A STUPID MASK while talking through a piece of plexiglass to repeat everything they've said 2 and 3 times making young me seem stupid, feeble or deaf when it's THEM. Staff is icy cold and highly impersonal. Unfriendly. Not big on eye contact. There is a tremendous disconnect and it's very weird. NOT A FAN! It just became easier to have prescriptions to the door with Amazon Pharmacy. There is no connection and no sense of community what-so-ever with this store, Perhaps it's the nature of these BIG BOX Drug stores.

Their cashiers are so lovely and helpful. The staff in the pharmacy is also beneficial and helpful…read more There is also a lot of parking!

If I could give this place ZERO star i would. Aside from it being so overpriced I had the…read moreunfortunate experience of racism at this place. I came in today at 9 PM to grab some melatonin and the lady that was alone in the front working in the cash register I did not get her name but she has strawberry blonde hair, was attending a older gentleman before me, and as soon as I stepped into Line, she was giving me these glares, and would not stop giving me the stink face, and just the overall looks she was giving me. When it was my time to check out, she acted all fake and was trying to laugh and everything trying to erase the first impression she had of me. I will not be coming here anymore. I don't know what your problem is lady but if you're going to be ignorant as hell leave that at home and do not bring it into your workplace

Sorry but, I hate this stupid store. I try really really hard to support physically local…read morebusinesses but no can do on this one! Every time I've been in here there is always some type of avoidable hassle. Having to ask the, mumbling person who is STILL WEARING A STUPID MASK and talking through a piece of plexiglass to repeat everything they've said 2 and 3 times making young me seem stupid, feeble or deaf when it's THEM. Staff is icy cold and highly impersonal. Unfriendly. Not very big on eye contact. NOT A FAN! It just became easier to have prescriptions to the door with Amazon Pharmacy.

Who hires new staff then leaves said new staff alone without information about surrounding stores?…read more On line information said it was open until 9pm , nope . closes up the at about 7pm i tried at about 8 to get help . new employee got very tall manager who also didn't know if the store in calabassas was still 24 hours due to google being wrong about their hours and i asked for help if he could call them to find out and he told me to google it . What part of IM HAVING AN EMERGENCY DONT YOU GET? WOW . You have your employees working at a pharmaceutical store with little to no knowledge of first aid or even the hours of their sister stores . This is why i do not use CVS pharmacy for regular medications . Poorly trained employees . Scant pharmacy hours .

We were having an incredibly hard time finding a pharmacy that could order a newer medication for…read moremy daughter. Initially CVS told us they could order it no problem, but once the doctor actually sent the prescription over, they basically sat on it for weeks before eventually telling us they couldn't get it after all. Super frustrating considering this was medication my daughter actually needed and we kept getting the runaround. I called what felt like every pharmacy in existence and most of them pretty much immediately said they couldn't help. A friend recommended Home Health Pharmacy to me, so I went in the same day to explain the situation. I spoke with the pharmacist Jason, and honestly the difference in care was immediately noticeable. He told me he could transfer the prescription from CVS, order the medication, and have it ready the very next day. He was incredibly friendly, knowledgeable, and genuinely put my mind at ease after a really stressful experience. What's even crazier is CVS told us the medication would cost around $600 a month. Home Health Pharmacy was able to get it down to $445, so we'll be saving about $155 every month on this medication. The medication ended up being ready the next day exactly as promised -- actually earlier than I expected. They also offer delivery, which is amazing. Having worked in a pharmacy myself for 7 years, I really appreciated the level of care here. It reminded me of how pharmacies used to feel before everything became giant corporations where you're just another number in the system. You can really feel the difference with a small family pharmacy that actually cares about helping people.

What an amazing pharmacy !!!! This is my first time using them , I had called around to find a…read morespecific manufacturer of medication and John the Pharmacist was the able to order it for me the next day ! The kindness of every person I have spoken to there has been over the top They even have delivery which is an added plus I will definitely be using this pharmacy going forward

Since we're in Simi Valley quite often these days, there's always a need for something while here…read more And thanks to Yelp being true to my profile's motto; "I Yelp For Help," this time it was a search for a nearby pharmacy. I recently was dive-bombed by mosquitoes, so the pursuit of Cortisone 10 relief was on! CVS was up first so we followed the driving directions there. Easy to find after exiting the 118 fwy. And my first impression was a friendly one. And a bit livelier with patrons than most others I've visited in recent years. So that was the latest place of convenience, we'll remember for future reference when there's that future need when in Simi.

I had a disappointing experience at this CVS location. I approached the pharmacy counter and asked…read morefor a recommendation for ear drops, but the response I received was very brief and came across as dismissive. I was simply told "aisle 1" without any effort to guide me further or offer assistance. As a customer, I was hoping for a bit more support or professionalism, especially when asking for help with a health-related product. The interaction felt rushed and unhelpful, which left a negative impression. Because of this experience, I'm considering moving my prescriptions to another pharmacy where customer service is more attentive and welcoming.

This review is for the Tire Center. My wife drove up with a…read moretire low pressure indicator. JEREMY, the auto technician was VERY Professional, and inflated all four tires free of charge. I will DEFINATELY consider taking my cars back for our tire needs! Recommend!!

Talk about absolute nonsense. It seems like the entire store has gone to self-checkout and even…read morethen you can't even find an employee. However, the real reason for my review is the store's policy of ordering online compared to in person shopping is absolutely absurd. I came into the store looking for baby formula as it says they have it available, and I can even pick it up in store if I wanted. However, when I get to the section it seems like other baby formula has spilled over and someone might have accidentally mistook the items as available inventory. Since it's behind a case, I have to call over an associate, which is an ordeal unto itself. I eventually get two different employees show up to come assist, but of course they don't have the item and it's falsely stating "available." I'm then advised by both employees that I should go upfront and order with the online shopping Walmart representative so they can grab the item from the back for me in the warehouse. So instead of one of the employees going back for me, they are essentially stating I need to order online and "Hope" the item is back there otherwise Walmart will refund me. After politely asking one of the employees, he did check in the back, but after several minutes stated they didn't have any. Luckily he did mark it OUT OF STOCK, but talk about a weird policy- ORDER ONLINE, but don't expect to pick up items in person. This is just another reason why I try to avoid Walmart stores.

It's a real downer when a store in which you've previously had mostly good to great experiences…read moreleaves you feeling like changes have happened, and not for the better. My displeasure with this location started recently when they implemented an AI phone system for the pharmacy. While the voice them use is pleasant and helpful, I quickly learned that the system can only handle one request at a time. Humans can manage multiple questions and just deal with them one by one. Using the AI phone system thus requires multiple calls, and it's difficult to get through to a real person. I found that I needed to leave a voicemail. Once I got a call back and once I didn't. 50% batting average? Good for baseball, not great for customer service efficiency. Today's frustration was when Dear Hubby picked up a prescription for me. I don't have the numbers in front of me to verify, but as I recall this particular Rx wasn't very expensive. Today it was over $60. What?! I looked it up on GoodRx and it's 3 times what it should be. What bothers me is that their records should show what we paid previously and they could offer to check with GoodRx for a better option. That would be good customer service, instead of good ol' corporate greed. This has me so irritated that I'm considering switching all of my pharmacy business to a different provider. We've been loyal customers for a decade and a half, but this may be the last straw. Especially now, we all need all the dollars we can get just to pay other bills, like filling the car with gas, and on and on. The combination of making it difficult to talk with a live person when one has questions / needs of the pharmacist, and the overcharging - that's not making me feel like a valued customer at all.

I stopped by this CVS store to pickup my photo. I had a T-Mobile Tuesday coupon to print a 8x10…read morepicture from their mobile app and all you have to do is pick it up at any CVS store. This one is near my work and I was grabbing food in the same plaza so I chose this one. I came in the early morning so I found parking easily here. When I walked inside, they were not busy at all and only had 1 person working the cashier. That same cashier works at the photo department so I had to get in the checkout line and then tell her I was there for a picture pick up. The process was simple but I can see how it can be slow if they had many customers waiting to check out.

I shop in this store or have delivery at least once a week. Sonia, Jane and the SM have always been…read morefantastic! Are the prices to my liking always, no but does the store have any say? Also no. Looking at these reviews is wild! People upset about pain meds. People upset about prices. People upset about freaking donations to children's hospital? Seriously? If you feel guilty and feel the need to explain to a cashier that you donate 10%, that's on your own conscience. Imagine listening to that exact same thing 5 days a week while you're just trying to raise money to help kids. Sounds super fun! People upset about photos and have no concept of what copyright laws are for or the integrity it takes to turn down money because you won't break the law. But sure, rant and rave online and then point out that CVS was just fine breaking those laws. The store is always clean, organized and the staff is friendly and helpful. They are people just like everyone else and they're doing their best. Grow up. Life is crummy enough without dumping on a bunch of people that show up everyday to try and provide the best service they can. You try it and see what it's like to deal with people, just like you, day in and day out. They couldn't pay me enough money to do it. You're not always right. "The customer is always right created a sense of entitlement among shoppers that has led to aggression and even violence toward retail workers" ~ Business Insider

This location does not care about servicing the drive through pharmacy. I sat inline for 15…read moreminutes, I was the second car, and no one came to the window. The driver in front of me had to ring the bell a second time. Finally, I backed out and had to walk in. Avoid the drive thru at all costs. Walk in if you want service. This is the third time I experienced the drive thru issue. This location needs more pharmacists and better attention to detail.