I like Hanaford but sometimes they deny my card even though it has money, I think it is because of…read morethe employee Gabral. I like the food and I like oreos.

This was my first time entering a Hannaford Supermarket. The parking lot here is spacious. When I…read morecame, they were having a used book sale for $1-2/book with proceeds going to a non-profit organization. This is the 1st market I've seen Polar Seltzer water. They had all sorts of flavors that included 4 Halloween edition ones. The place is very well organized and large. Their avocados were cheaper than other markets I saw during the same time period. Their produce section was pretty fresh. I was impressed that they had mangos. I like that they had smaller shopping carts the way Wegmans does. They had lots of fun items I hadn't seen elsewhere like latte Oreos. Their bakery section had a lot of nice tray items that would work well for work or potluck functions. Their floral section wasn't very big. Pumpkins here were around $5-6, a pretty average price, but were under $3 at Aldis.

You buy something in a glass jar it says over $3 but you end up paying over $5 for it…read more $6 $7 $8 for a box of crackers,there's 3 oz of wheat in them. Went in bought about 5 item,no meat,no TV dinners,no junk,and it came to almost $30. No offense but I can get the same things I need in the poorer side of town,it's actually better guilty for 40% less. Parking lot is a joke trying to find a parking spot because no one can park in between the lines.

Items throughout the store are expired every visit. No one cares about the customers. Refuse to…read moreopen a 2nd self checkout because they dont want to clean it i was told. Making customers stand in 7-8 person deep line rather than opening up another self checkout. Check out your competitors , they do it!! Horrible customer service. Charging for paper bags that they wont let you get yourself. Outdated check out consoles. Bought dough from Perrecas Bakery Schenectady NY, was molding and old and nasty smelling like fermented perfume. SO GROSS! In house bakery BURNS EVERY LOAF and bag of Rolls they bake, every time!! Dump

Great customer service. Was pleasantly surprised to find that I could rent a wheelchair for my…read moregrandson instead of having to purchase one.

Tried to reach out to this company, called during business hours but received no answer. Tried…read more three separate times over two days. I left voicemails but never got a single call back. I was inquiring on if they carried a specific medical brace, customer service was lacking. Maybe the hours of operation needs to be updated on their phone prompts and/or online. It's difficult to reach anyone during business hours.

The manager and clerks are very friendly. I shop there daily. Usually for milk, ice tea, beer,…read morecigars and sweets. Also subs and sandwiches.

It's a Fastrac. Expectations not super high…read more Clean, lots of things to buy, reminds me of a combination AM/PM and 7-Eleven mash-up but granted I was visiting from Los Angeles and had never been to Fastrac before. We loaded up with snacks and drinks for a roadtrip back to the city and everything was as you would expect. Not only were the cashiers super friendly but one guy working the coffee machines let me have my coffee for free because "the red light is on, the coffee is passed it prime" lol that still tickles me thinking back on it. And to top it off, the coffee was fine! Would definitely come back next time we're in Utica.

The fruits and vegetables had mold including the meats the smell when you walk in is smells like…read moreyou shouldn't be breathing it

So love this place. I am definitely addicted. I go multiple times a week to see what new items…read morethey get in. Hesitant about even writing this review as this is truly a hidden gem. Prices on many items are cheap and a great value though word of caution do compare prices as some items may not be a great Deal. For me the items that are the greatest value are their, fresh flowers, ice cream products,and snack items. I always leave with something and have had the opportunity to try new products at an inexpensive price point. Word of caution some products are slightly expired noticed this more with dairy items so do check expiration dates. For the most part items are current and they do guarantee the food they sell. Staff here are so friendly it makes going to the grocery store pleasant. They give plastic bags for free which in NY most stores charge for bags. Parking and shopping carts can be a challenge during peak shopping hours. Highly recommend this store

Was able to schedule a rapid covid test for my grandmother very easily here. Staff was super…read morehelpful and guided me through how to make an appointment online. * note I haven't gone here yet to see how the testing experience goes, but so far- very pleased. Nice to be able to make an appt time and not wait around, and also nice to speak to a real person and not a Telephone prompt.

love the people there, so helpful with helping me choose what i need. prices are alot less than…read morethe indians and better products

The staff are great and work with you through the complicated processes of certification. They…read moreexplain each product and how it can help. The selection is generally pretty good. They offer online ordering, which makes it easier for pickup. I wish they were a bit closer to me but I am grateful to have them!

I have been to three Visionworks stores in the CNY area. The Fayetteville store being the worst…read more(Genesee St location - Dewitt/Fayetteville), with the frame seller young blond lady who I learned works solely on commission. She attempted to publicly shame me at the Fayetteville Visionworks and then attempted to extort me "pay $195 now or walk out of this store" were her exact words. And she has the support of her Manager, Matt. On the COMPLETE OPPOSITE side of things, when I called Oneida Visionworks and spoke with Olivia, easily the Best Manager of the 3 area Locations I dealt with, she treated me like a customer, and a human being - something Fayetteville Visionworks will never learn unless the current Manager and sales gal get fired. Olivia treated me with respect and understanding. She welcomed me into her store to resolve my issue with my frames, and the result was wonderful. When I came to pick up my completed glasses, the sales associate was excellent, I don't recall her name, but whoever the reviewer Kim A. is, maybe she'd be happier at the Fayetteville Visionworks. Different strokes, you know. I highly recommend the Oneida Visionworks with their excellent Manager, Olivia and great sales staff. Olivia was able to take a situation that almost resulted in me starting over with another Optometry Company altogether, and repaired the damage done by the previous Fayetteville Vision works and kept me as a customer. That is above and beyond service. Rare. Thank you Oneida Visionworks, you are the best of them all. **UPDATE: Note to Customer Care's response below- this has nothing to do with my "loyalty". I have no loyalty to Visionworks, a company who's response to their employees' public shaming and attempted price bullying (your sales associate said, "pay $195 now, or leave the store" and your manager, Matt, backed her up) is to write a nauseatingly self congratulatory review... of my review? Basically trying to perform damage control steering away from the fact that your Fayetteville store is an embarrassing mess and mismanaged. You're an abhorrent company and my review in no way reflects that "Visionworks" is worth half a piss. Oliva and her team are the ones I'm giving my review to. They excel despite your self-deluded head-in-the-sand business sense. I wouldn't be surprised when she finds a better job because frankly, Oliva is too good for you. Seriously, you gave yourselves such a big PAT ON THE BACK just now but in actuality, you should be deeply ashamed.

We had been a customer of the Oneida Visionworks for close to 20 years. It seems that every couple…read moreof years there is a new manager. We really liked the technician, who has been there for years. He consistently provided good service and is very personable. Our experience with the rest of the staff has been inconsistent over the years. This year, our experience was horrible. Our prescriptions did not change from last year, so we called Visionworks on a Friday to see if we would need to have our ophthalmologist send a new prescription before getting glasses. We were told that our prescriptions were good for 2 years, were in their system, and that the store would be open until 8:00 p.m. on Saturday, so we would have no problem walking in to get glasses. When we walked through the door at 6:40 p.m., the optician didn't greet us but immediately said, "I'm the Optician and I'm leaving at 7:00." We were told that we would need to come back. When we told them that we had been told that the store would be open until 8:00, and had driven about an hour based on this info, the receptionist told us that the people who answer the phones "don't know what they're talking about" and that she couldn't help us. Neither the receptionist or optician apologized. If you can't get glasses after 7:00 p.m., how is the store "open" until 8:00? We left and drove to another Visionworks store. The person working there had been there since 8:00 a.m. but was friendly and helpful. He told us that we didn't need to see an optician to get glasses because our measurements were in the system and they don't change (at our ages). We will NEVER go back to Oneida again.