My go to Walgreens for my prescriptions. Can be a little tricky to get to as well as the pharmacy drive thru not really being well suited for more than 2 cars. Pharmacy is usually very busy & I usually get put on hold via phone and drive thru. Not a fan of how my prescription brands are different most times, either, but I guess they do what they can. Pharmacist is kind though & once serviced, it only takes about 3-5 minutes tbh. Aside from that, the store is always clean and fully stocked/being stocked. Employees always greet me when I walk in. 3.5 rounded up to 4 stars. read more

By now I consider myself a super fan of Walgreens. I really love their pharmacy services and consistent customer service. This location is only 6 months old and across from Town Center on the corner of Virginia Beach Blvd and Constitution Dr. I am shocked that it has taken me this long to visit the new Town Center Walgreens. I guess the biggest reason is I love my CXB store and staff. So on a day when I was in the area and looking for a specific ad item not in another location, so why not. From the outside you can tell that the design of this Walgreens is different. All brick and tall lines and fitting of the TC area. I assume the city had something to do with the design of the store, but I am unsure if true. There seems to be plenty of parking with overflow in the mall parking lot if necessary. There is a drive-thru pharmacy too. The lot, sidewalk and entry way were free of debris. When going in the store I was taken back and impressed by the updated design. Concrete floors, high ceilings that expose the steel beams and duct work. I really thought it was cool. However, the coolness did not stop there. The whole design of this Walgreens has a fresh contemporary look and I was really loving it! The place is not as huge as you might expect from the outside. They have all the areas most import to it's customers... pharmacy, photo and cosmetics. But inventory wise it is more a mid size location. I was greeted by Diana while coming in the door which is a Walgreens trademark. I learned that this is indeed a "special" place called a Walgreens Wellness store. What does that mean this mean to the customer. It is a focus on it customers wellness needs. The pharmacy has many services from immunizations, diabetes testing, cholesterol checks and blood pressure. All this is done in the privacy of a closed off room and it's very nice. Pharmacy tech Ruby took me for a a tour of the wellness room and provided me into about their services since this was my first time at this location. She was extremely helpful and invited me and family to come back. Also important is they process your insurance if covered for the wellness services. I came across another clerk on the floor named Peggy who was an older woman with gray hair. After talking a few minutes about how much I was enjoying the store she informed me of a ordering service on the web that I had no idea about. By going to walgreens.com and choosing this selected store (the only one in VB I believe) you can fill your cart with merchandise in the store, pay for it and have it all ready to pick up. Soon they will even have a curb side pick up. Peggy was so helpful and sweet to talk to. I found what I was looking for and it ended up not being in the ad and on sale. However, I love the delish line of nuts only carried by Walgreens and moved to the front counter. It was a little backed up and I was called over by Diane to cosmetics to check out which was helpful. Checkout was smooth and I was on my way. I was impressed with this updated Walgreens Wellness store. This is such a nice place to shop and quite the departure from the rest of the chain. The fact it is a Wellness store makes it that much more desirable. The staff was hitting on all cylinders today and the store is still smells new car fresh. I would recommend the TC Walgreens all day long and plan a return visit in the near future. read more

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This Walgreens sucks when it's camps to the open hours. Especially with the location of this Walgreens being in town center locations. I'm used to Walgreens being open 24hours . The business are not convenient at all read more

Absolutely despicable customer service!!!!! Was just diagnosed with pneumonia today and cannot breathe. My doctor called in six prescriptions at 2pm. Checked status regularly via automated system. Finally at 6 pm I called in and spoke directly with the Pharmacist. She said come by in 30 minutes everything will be ready. My son arrived at the Pharmacy at 6:40 pm (they close at 7 pm). When he arrived home we saw they forgot one prescription - my inhaler. Now mind you I'm struggling to breathe at this time this inhaler is very much needed! He jumps back in his car and heads back to the store. He arrives at the pickup window at 6:59pm and they pull the shade down right in his face! No- "I'm sorry Sir we are closed" or anything just closed the shade! So he went into the store and asked to speak with the Pharmacist (they were clearly still there) and the worker in the store said they already gone. My son said I can hear them back there. I was here earlier and they forgot something. That's all I want. They were like we can't help you. So he calls me - at home sick to tell me they shut the window in his face. Now still very much unable to breathe I call the store and get the manager Brittany on the phone only to find out she's the one who pulled the shade! I was like what kind of good decent manager does this???? Needless to say Brittany lacks all aspects of good managerial skills. So she puts me on hold and says she going to speak with the pharmacist. Next thing a man picks up the phone (not the pharmacist) and say I'm sorry they are closed. I'm like yes sir I know this but my son was there to pickup my prescriptions and they forgot to give him one- I can't breathe and I need it. He say sorry they are closed. I'm like please get the Pharmacist on the line. Now Bruno the Pharmacist get on and says to me what are you looking for? I'm thinking to myself- what is going on? I said to him I have no idea my doctor called in six prescriptions they only gave my son five of them. I believe It's the mechanism to dispense the inhaler? I don't have any clue. I said can you just give it to my son. He is there inside the store right now. His response was well why didn't they give it to him when he picked up the other prescriptions!!!! Seriously, you can't make this stuff up!!!! I said Sir I have no idea why they didn't give it to him. He was there to pick up ALL of the prescriptions someone behind the counter didn't give it to him- can you please just give it to him now. He was there before you all closed!! I'm sick, like really really sick- he said NO we are closed! I said to him what kind of ethical Pharmacist are you. I am here at home struggling to breathe with pneumonia and you are not going to make your mistake right?! Wow- this is customer service at its finest! Shame on Walgreen and their lack of compassion, common decency and willingness to address a mistake and make it right! Walgreens trusted no more! read more

Worst pharmacy ever. Only open minimal hours. Absolutely insane that it takes over 10 minutes for them to help each client in drive thru window. Try to go and buy medicine, even though cards are displayed, pharmacist doesn't have the medication available. Drive to a pharmacy 20 minutes away. You'll get taken care of faster. read more

This Walgreens is great. Quick passport photo, and mostly quick check out. Only thing is, the pharmacy can get backed up.

Extremely rude. When I could not pick up my prescriptions immediately, they would call and basically harass me as to when I was coming. Sorry Walgreens, as much as I need my meds I can't drop everything I'm doing the second they're ready. read more

New Walgreens on corner of Va Beach Blvd and Constitution. More updated appearance inside than older Walgreens stores. Photo kiosk staff was super helpful in showing me how to get everything working and ensuring the coupon he gave me would work! The only thing I didn't like about this location is getting into the parking lot. It's not terribly easy but it's not terribly difficult either, just a little annoying. Not many spots either. read more

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A nice new store, a different layout then the rest. The photo people were super friendly and helpful.

I love this place! I always get what I need and get out. Its fast, I never have to wait in line and the people who work there are always willing to help me find what I need. read more