ABSOLUTELY HORRIBLE! They have no care whatsoever about how bad you feel. They don't answer the phone, then make you wait at the store as long as possible. read more

How is this place still open! Grandchild was sick and their insurance co using Walgreens, the store texted script was ready 7 hours it was called in. No big deal, busy day. I get there, wait in line for 25 minutes, and then get told it's in the list to be filled, won't be filled for a little while longer.. Everyone in line was complaining how slow and rude the staff is... read more

Worst pharmacy ever! They would not even accept GoodRx coupon. Don't go there!! They made me come back and then asked me to keep going around in line after line. I hate this pharmacy! Even GoodRX wanted me to change pharmacies. read more

Prescription called in 2days ago.Got message to pick up 3:15 next day..another message next day will notify when ready as not able to fill then.waited 4 hrs,called and put on hold for 2 hours..girl the said truck didnt come in and pick up tomorrow..I told her no..she said ok, come pick it up in 20 minutes..worst pharmacy I have han in over 70 years..always have problems when I order or pick up..always told its not ready when I pick up and can wait 20 minutes or come back the next day..ALWAYS understaffed or told to wait..absolutely awful pharmacy read more

The Pharmacy is the worst I've ever been to. Two months in a row they delayed my prescriptions. I sat on hold on the phone multiple times for 20-30 minutes being told that my medication would be ready. Days go by. I call and get the same story. I had to switch pharmacies as I went 5 days without medication and got sick. I recommend Walgreens in Hudson Oaks. After the week long wait in Weatherford I was able to get through on the phone to Hudson Oaks and my medication was ready within minutes. read more

don't use the photo dept. had an order for a christmas gift, and half of it printed blank. the lady at the photo department was not helpful, didn't offer any solutions/refunds etc. and told me to just resubmit an order. keep in mind this was not a very cheap order. was very disappointed. read more

This is the absolute slowest Walgreen in the state of Texas. Horrible pharmacy service. I have sat in line for 30 minutes and only one car has moved. It's like this every time I come. EVERY. SINGLE. TIME. Get your meds filled somewhere else. I will after today. read more

Worst pharmacy on the planet. Don't go there. Absolutely the worst customer service. Slow to fill prescribed medication. Rude pharmacy employees. Out of stock medications. read more

Nice, they are busy cause they are open late. They were hustling and efficient. I was Leary of going there because of the reviews so I thought I'd add my experience. read more

I was released from the hospital after having a total knee replacement and my doctor called in three prescriptions to Walgreens (South Main, Weatherford). When we arrived to pick the prescriptions up, we were told our insurance had put a "hold" on them. Needing the medication and needing to get home, the only option was to pay cash for the three prescriptions (a total of $168.78). Later I called my insurance company and the representative from Humana stayed on the line with me for over an hour as we tried to explain to Walgreens what had happened and get a refund for me. And by the way, Humana said they APPROVED the medication, and there was no reason for Walgreens to charge me full price. Walgreens simply did not file a claim, according to Humana. Long story short...I was contacted by a "district manager" of Walgreens out of Fort Worth who promised to check into things and get with me "tomorrow". That was over 3 weeks ago and I have tried and tried to get back in touch with this lady (who didn't give me her name). First she was out with a family emergency, then she was in meetings, then she wasn't in her "home store" today but "we'll get a message to her to call you". Still - no response, no refund. I'm out over $168, have filed the paperwork with Walgreens and have tried to get back in touch with this phantom "district manager". Poor corporate culture, it seems to me. read more

I went into this place to drop off a fedex pkg. the whole process was flawless. The cashier call the manager who scanned my pkg bar graph and I was gone. Very fast, simple and effortless. read more

Worst worst worst worst. Could you be anyyyy slower?! Seriously?! Waited in drive thru line for 30 min earlier in day and it didn't move so I left. Prescription was supposed to be ready at 3:50pm Went back at 7pm STILL NOT READY!!! This is ridiculous and they need to pull it together. I am a patient and understanding person, but there is no excuse for this at all. read more

Made a 10:00 appointment for Covid shot and waited over 30 minutes. What's the point of an appointment if you have to wait that long?? Excuse -short staffed. That doesn't work where I work. No excuses. It's called customer service!! read more

If I could give 0 stars I would. I don't know what has happened to their customer service over the past couple of years, but it is one of the worst pharmacies I have had to deal with. My provider sent over a prescription for antibiotic at 05:45 am with instructions to start it that morning. I canned at 8 and it wasn't ready. Not a huge deal. Called at 12 pm and it still wasn't ready. I asked the gentleman how much longer and he said about 45 minutes. I called back at 05:30 pm and it still was not ready. Over 12 hours I have waited for an antibiotic prescription with zero explanation. They are so crucially understaffed, but it has reached a point of being unacceptable. Moving on to another pharmacy that is better equity to handle patients. read more

Recently filled prescriptions prior to a surgery. I received a notification that there was an insurance issue with one of my prescriptions and it said to contact the pharmacy. I called the pharmacy and spoke with an extremely rude lady who spoke in a rushed tone as if she didn't have time for a phone call. She said the issue was that the dr called in an 8 day supply and the insurance pays for a 7 day supply. I asked her if I could pay for the 8th day. She spoke to me like I was stupid and said it didn't work that way. I had to either take 7 days with the insurance paying or I had to pay the entire 8 days myself. I started to ask another question and she hung up on me. read more

I will tell I know how busy they are but I go into Walgreens at 630 am and yes it's early but hardly anyone is there and you can get in and out. Recently 1 of night time pharmacists retired and we miss Dawn but we still have Rhonda and she is great!! read more

everything was about what you would expect from a walgreens in the middle of the night. at least they were open and had off brand cough syrup. what else can you ask for. special shout to tanya she rung us up without making making us feel stupid although I don't know if she knew what we were saying. also her name probably wasn't tanya. read more

If I could give ZERO stars, I would. This pharmacy & everyone who works there sucks at there job. My doc called in a prescription for me over there (because I've been using their pharmacy for years) & i went to pick it up AFTER I GOT A TEXT THAT IT WAS READY FOR PICK UP, & after waiting in line for 45 minutes i finally get helped just to be told that all of my information including my insurance info somehow vanished from their system. so i patiently gave them all my info again, the pharmacist then informed me that they need to get a confirmation from my insurance & that it would be a while so out of curiosity i asked how much it was without the insurance (it was birth control & i just had a baby so i'm not messing around lol), she then replied in a very rude voice "Oh honey it's a lot" as if she was assuming i can't afford it. so i just decided to let it roll off my back & thanked her anyway & left after being told that they would text me when it was ready.....even that had already happened ???? so i wait...& wait...& wait...... 4 weeks go by & i receive no text messages from them. so i call to check the status...... after dealing with their annoying (& in my opinion horrible) phone robot system, i am able to request to talk to a pharmacist, then after waiting for almost an hour, i finally get to talk to someone & i tell her what going on & then give her all my info..... & THEN GET HUNG UP ON! so i'm calling my doc & having them send it somewhere else, because the Weatherford Walgreens Pharmacy is full of rude & INCOMPETENT employees. read more

Service is fucking garage. waited in line for prescription at drive thru for an hour for them to tell us that we have to loop back around and get in the back of another line because they are closing the first line down for the night. read more

This specific Walgreens is usually always busy in the prescription area, so expect a wait whether in drive thru or inside. Not unless you want to be their right when it opens. The reason for the one star though is not because of the wait but because of the cashier, I came in to get two gift cards. There was one family in the line when I walked in so I expected to get out quick. I got my items and the lady would have been done but the cashier (Older blonde woman) looked at me and then looked at the family she was with and said "I know you said no but all I need is your ID and I can start your points." The woman started to sign up of course, since the woman had pressured her to do it. She then looked at me again and called for backup. Her backup helped the last person in-line, she didn't help in the order that we were in-line. Once I got up to the register I gave her my cards, she didn't say anything to me about the points, only thing that was mentioned is that I said I wanted $30 on each card and she started at me. I said can I get $30 and she said these cards are only $50. I said okay well just do $50 since there is a line. Before she scanned she looked me up and down and said "You know there not refundable" I said, "I don't care if they are, I just need to go." I put my number in since I'm a member. I didn't appreciate her looks at me, she stared at me as if my money wasn't good enough to be spent there. I understand if they have to ask if you want points but I expect them to ask everyone, and also be given a attitude when saying it isn't refundable. Once I was given my cards she looked up and smiled to the next guest to dismiss me. If you aren't going to treat everyone equal then she shouldn't be in the front area, I don't know if it was my race that made her not like me because I'm Hispanic, but I didn't appreciate it at all. So if your Hispanic or seem tan just know you may get looked at sideways and up and down. read more

Wallgreens is the worst place ever to be in line at the Pharmacy or drive through. Takes forever and I dread coming here. They need to start curbside for prescriptions as long as you have a picture ID unless you have a narcotic. I'll pre pay, get met out of this line. read more

Walgreens was out of the medication in which I had a prescription. The tech was kind and called other pharmacies all over town to find my medication. She definitely went above and beyond with customer service! read more

Walgreens - My prescription - Cosmetics & Beauty Supply Near Me - Weatherford, Texas

Curbside Pick-Up: SUCKS!! Can this location get anything right??? I ordered online some retail items and got my notice it was ready and followed app instructions, checked in on way there and when I got there, clicked "I'm here" and waited over 20 minutes BEFORE I called, talked to a lady that said she had to finish checking me out and would be out "soon" WTH...I asked how much longer soon was because I have already been waiting for so long. UPDATE...got my items (12 packs of drinks) and she brings them out, and says she can't lift them so I have to go and load them into my car. I get some things but this place needs some serious overhaul or consider maybe another Walgreens for this area to help lighten the load of this one. I think they need some help big time. Not many reviews have been positive at all. read more

awful service Un organized. no one has answers or knows what's going on. my son needed prednisone for breathing difficulties it's been three hours since perscription was sent over had to have sent a second time due to them saying they didn't have it. they finally found both of them they had them the whole time. This place needs better trans staff when dealing with I'll children. This is a major safety concern. Delay in patient care which possibly can result in an ER visit for delayed medicatoon for breathing difficulties in a 1 year old. This should be reported to the state. read more

this walgreens is always late on my prescription. always without fail. fucking terrible management/employees. complete disregard for anyone safety or wellbeing. i am on medication for seizures and they are CONSISTENTLY LATE. fuck this walgreens. don't touch this place with a 100000000 foot pole. read more

What a terrible pharmacy. Honestly, the worst. When you call there are inevitably "three people ahead of you" (really? Every time?) or else you're told your wait is 5 minutes (which means, double that). The drive thru lines are torture. Soooo long. Seriously, can you guys not get sufficient staff? People to answer the phones? People to actually move customers through the lines? An AWFUL experience, nearly every time. read more

I dislike giving this business even one star. After 18 months of lousy service at their pharmacy, I have left Walgreens forever. Every time there was the slightest glitch in filling an Rx, the people who work there take zero responsibility for investigating, calling your insurance company or coordinating with your physician. The experience is like a casino, you ask your physician to call in your Rx and then it's just a game of chance. Of course human error causes inconveniences however, when these people encounter a problem, they blame the doctor then then blame the insurance company AND THEN they behave as if you never filled a Rx in your life! Here is my all time favorite question from a pharmacy tech "are you sure this is your doctor"? Thankfully, I'm not on life saving medication--If I were, I would have left Walgreens long long ago. read more

We called ahead of time to get a vaccine but when we got there they said they weren't giving them- despite we just calling. They said cause of social distancing - even though all five of them weren't wearing masks and huddled together. Liars read more

This place sucks poor management..understaffed in Pharmacy..rude customer service wait times are hours which is ridi culous Corporate needs come do a Major Overhaul! read more

I procrastinated on ordering my Christmas card pictures. When placing my order, I noticed that the order wouldn't be ready until 5:45 pm, but I desperately needed them by 4 pm. I called the store before completing my order to see if they thought there'd be any way in the world they'd be done in time and not only were they done before 4 pm, she personally called me 45 minutes later to let me know they were ready for pick up! Beyond grateful and will use them every year!!! Super friendly staff and very clean and organized store!! read more

This is the slowest pharmacy I have ever been to. They never have your scripts ready. So you wait 30 minutes like they ask, wait in line another 20 or 30 miutes, get back up to the window and scripts still aren't ready so they leave you sitting at window for 10 minutes without even speaking to you. read more

We have been to the pharmacy several times and the drop off window is always closed and there is always a long line thar moves so slow. We are in line right now with one care ahead of us and we have been sitting here for over 15 min. The staff always seems confused and rude. The person in front of us just left yelling and mad. read more

Sitting here waiting on a prescription that was called in a looooong time ago. Have been told 5 more min and then 10 more min. Glad this isn't my usual pharmacy. read more

If I could give this place negative 100 stars I would they are so incompetent that don't even know how to file two insurances telling me my coverage isn't working! Mind you I was at the doctor prior and it was active there you'll wait longer here then at the ER do your self a favor and go to target are somewhere who gives a crap besides the horrible place. Still currently in line at this worthless place with a sick newborn. And a toddler waiting forever they are act like you are an idiot when they are the stupid people here! read more

I've been pretty critical of Walgreens because of the long wait. Truth is they've always been helpful and provided me my prescriptions when they said they would. They still need to hire more employees in the pharmacy. They still need to have the drop-off window open. I learned that Walgreens is so busy because CVS has absolutely horrible customer service. read more

This pharmacy is the worst. THE WORST. It's a total cluster fuck every single time I go. A circus. The techs and pharmacists are completely incompetent when it comes to insurance. And every time I pick up my meds the pharmacist grills me as to why I'm taking them and what I need them for and speaks to me like I'm the incompetent one. It's ILLEGAL for them to ask those questions, but if you piss them off or don't play along they will cancel your prescription. God forbid if there's a line because the 4 teenage girls they have working there don't know what the hell they're doing and you'll have to wait FOREVER. I'm never going back here. Use Tackett down the street read more

Most incompetent pharmacy I've had to deal with. We never use them due to incompetence. Since our insurance recommended we use them for better pricing we thought we would give them a chance. I would rather pay more money for medication than have to deal with stupidity. read more

I have been a Walgreens customer since they have been in Granbury. In the past four days I have had the WORST service every provided by a pharmacy. First our Avalon Clinic sent in a prescription at 7pm, when I called at 10pm it was still not ready. I waited for over 15 minutes to talk to pharmacy, they picked up the phone and hung up on me, I called back and waited over 5 minutes to talk to pharmacy, he said he was "sorry" he was the only one there and busy, at 10pm. My husband was at counter and saw him pick up and hang up phone, my husband was the ONLY customer in the whole store. My doctor sent in a prescription 2 days later on a rush, was told 30-45 minutes to be ready, when my husband went down there 2 hours later he had to wait on it to be "filled", I say filled because it came in a manufacturers bottle, all they did was print a label, for a rush prescription. I contacted corporate office, still have not heard from them. Today the manager called me today about the service and called me Rita, told her that was not my name, she said, oh must be your daughter, does she handle your prescriptions. I explained I don't have a daughter named Rita and that my daughter does not have anything to do with my prescriptions. For them to call to "apologize" and not even know the correct name was insulting to me. I have sent in 2 complaints to corporate and made 1 call to them. They do not know the meaning of customer service. I will not have them fill any more of my prescriptions and I will never go in their store again. I only selected one star because I didn't have the choice of selecting a negative star. If you use Walgreens I would consider the "customer service" they give to you and suggest you move to a different pharmacy. If it had been only one incident I would not have minded but 3 in 4 days is insane. I see other bad reviews on Yelp, so I know it's not just me that has received horrible service. I know losing only a couple of people won't hurt them but I told them in my last complaint that they could be rude and disrespectful and over charge other customers but I was done and would tell anyone I know that uses them to change to a better and more caring pharmacy. One that knows the meaning of customer service. It's sad that businesses no longer care about their customers. Let alone sick customers that need their prescriptions. It's sad that all they care about is money. read more