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Walgreens

2.1 (8 reviews)
Open • 7:00 am - 10:00 pm

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3 years ago

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10 years ago

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5 years ago

The pharmacist here is very knowledgeable and kind. He is very efficient and helpful. I am very pleased with their services

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7 years ago

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Ask the Community - Walgreens

CVS Pharmacy

CVS Pharmacy

1.4(34 reviews)
3.9 mi
•$$

If I could give this pharmacy zero stars, I would. The store customer service is decent, but the…read morepharmacy customer service is awful. In addition to that, the CVS app won't let you order a prescription in advance, to be filled the day it is due. So, for instance, if you take a drug that requires physician approval for each refill and the due date is on a Saturday, you have to wait until Monday to submit the refill. Then, depending on how busy your doctor's office is, the scrip might not get refilled until Tuesday. So, if it's a drug you need to take every day and only have enough to get from one refill date to the next, you have to go for several days without the medication. How stupid. So, I went back to Walgreens (I only switched to CVS because our Walgreens in Old Lyme closed), even though the one in Essex is farther away. Friendly staff and I can order in advance using their website or app.

With the volume this CVS does I have been reluctant to share my negative experiences but no longer…read more- this store needs help and it's employees need a reminder that the people coming there wish they didnt have to, wish they were not picking up medication for health issues. This review is also provided for the pharmacist who asked for SPECIFICS when i decided to complain in-person today Saturday May 18, 2024. Overall SPECIFICS: I have stood in the long lines with other "regulars" most of whom are older, and have visable health issues; many with little to no technology skills, who rely on the person behind the counter. I have listened and watched pharmacy staff treat people as if they are doing them some kind of favor, many are already annoyed before a person even speaks; staff has been short, immediately dismissive, looking to prove someone wrong; lastly both through observations and personal experiences, staff here are not helpful unless pushed to be. For myself I do everything i can beforehand so I can just go in, pick up, and leave. That is untill I decided two days in a row to use the drive through where Jason resides - condescending, short, annoyed, unhelpful - which is why I decided to come in to talk with the head pharmacist, and her annoyed reaction told me all I needed to know... For my "SPECIFICS" i will use two VERY BUSY CVS's where I am not a regular - Anaheim CA and Georgetwon DC to explain the difference from Old Saybrook. Both of these CVS's staff worked with me to get my needed medications even though it was sent to the wrong CVS; they worked to ensure I had enough meds for trip even factoring in potential travel delays; they also went to bat for me to get meds paid through my insurance - In CA and DC I DID NOT ASK FOR THIS - THEY JUST DID IT. Specifically my "HOME" CVS in Old Saybrook only wanted to prove my doctor sent the prescription to the wrong place and sent me away; my "HOME" CVS in Old Saybrook didnt even blink to help but instead had me pay $45 instead of $5 For years I have given this CVS a pass because it is overwhelmed but not anymore

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CVS Pharmacy
CVS Pharmacy
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Walgreens - drugstores - Updated May 2026

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