I wish there was a 0 star rating.I will NEVER!!! go to this CVS ever again. I had A previous really…read morebad experience with the cashier about a year ago and wanted to give them another shot. I placed an order yesterday morning with the intention of going after work to pick it up. The whole situation was messy when I placed my first order it was "cancelled" I called and asked why and the employee said "Its sold out" I went about telling her on the app it still lets people order and she said "oh." Very unhelpful so I just went ahead and placed an order with the perfume she said was in stock. I got the message of "Order placed" on my app but never got an actual text of its ready. I didn't think much about it figuring there working on it. Suddenly while at work I get the "Your order has been picked up." I called RIGHT AWAY and asked if they accidently gave my order out and the women manager went on about how I showed her my ID and order numbers and I picked it up. I told her there's no way Im at work and the manager went about how I shared my information with someone and they had my same name an ID. Mind you I did the fragrance promotion so my pickup items were more than 150$+ worth of items. She kept making it seem like my fault but they gave it to someone else. I told her I was wanting to press charges and she said no need they will. I was supposed to get A call back never did waited 4 hours and decided to call again. ANOTHER manager answered the phone and said "were working on it, are you sure you didn't give out your information to someone else." I said no! I'm at work and he described the person and car type and changed the story and told me ID isn't required for pickup. Yet the other manager said they checked her ID. Definitely feel like they shared my information with someone and I'm pretty sure they have done it before with how little concern they had with the situation. I called cooperate and they said sorry but since they said they asked for order number it falls on me, and I have to dispute. I have been shopping at CVS for A while and have only good things to say about the Lake Drive location and Plainfield. Very sad too about how little corporate helped too.

Hmmm... drove out of my way to get cough meds at this 24/7 CVS. Arrived at 12:02 and there was a…read moresign on the door stating Closed from 12-7am. Wtf.

Too bad 0 stars is not an option. Bought a cheap flip phone…read morefor a friend and was promised it was returnable if it didn't work right. WRONG. The phone didn't setup right (of course), so I took it back to exchange it or a refund. They now had a HANDWRITTEN (and badly spelled) sign scotch taped to the display stating no refunds/exchanges. Well I told the employee what they 'd promised me the other day. She merely pointed at the HANDWRITTEN sign before blowing me off. Rip-off jerks. Thank goodness it was only out $20.

I do like Walgreens, but this location is always a pain. Everytime I go there I remember why I…read morenever go there. The checkout lines are alway slow and long. It seems like everytime I wait in line there is only one register opened for a LONG line, then when I get to be next, they decide to open another one.

If I could give this staff a 0 I would. Rude and incompetent staff. Sat in the drive through…read moreforever went to give them my insurance info and he had no idea how to even do it and just wanted to charge me anyway. Hobbled in on crutches and they couldn't find my Rx from the urgent care across the street and instead of making a phone call they chucked my Rx in the trash right in front of me I left in tears. I can't walk why couldn't you make a simple phone call and chose to slam my Rx in the trash in front of me? I'd rather have my leg amputated than deal with this place at this point!

Very close to my work and easy in and out. Smells good, clean, well lit and a nice parking lot out…read morefront. Every employee has been super helpful and friendly. Prices are comparable and fair for products being sold.

The greeter at the door was very rude. I had checked out all of my purchases about $200. He said it…read moreI didn't pay for it and I said yes I did, but it did not print a paper receipt and self check out. Showed him on my card, but he made me go all the way back to customer service with my daughter and I said I saw her scan everything customer service told me to put my card in the reader and I did. I won't be going back there soon.

I recently moved to the area for the summer, and had to have my prescriptions moved from my CVS in…read moreFlorida to this location. It couldn't have been any easier. When I called them all I had to do was give my name and they were able to look it up in their system and get it for me in a timely manner. The gal I spoke to on the phone was very nice, and she was also the one that waited on me when I went to pick it up. This CVS is inside the Target store and was very easy for me to access as it was right by the front door. The fact that there was no line was even better. I will be happy to use this location while we are in the area.

This is my preferred pharmacy, it's located across from Metro Health hospital. It's ways clean,…read morethe staff is always helpful and the Pharmacist has always been extremely knowledgeable and willing to take the time I needed when I've had any questions.

I have tried other pharmacies in the past, but moved to this CVS because they were the closest CVS…read morepharmacy to me who offered 90 day prescriptions with my insurance. I consider myself a very picky person when it comes to Customer Service. After starting with them over 3 years ago, I have been VERY happy with them. They are fast, friendly and knowledgeable. I never feel like I'm a burden to them, they always make me feel like a good friend. Their refill service is great, a nice personal touch to ensure that I never run out of critical meds. Love them!

Best pharmacy we've ever used! Diplomat is great about answering questions, preparing a…read moreprescriptions in a timely manner, including all necessary supplies in our package, and even shipping to us on occasion. A pharmacist was patient enough to calm me and walk me through a dosing mistake. We used this pharmacy for a few years and only changed pharmacies due to our insurance. The only negative for me is the parking arrangement - the lane in and out is a single lane.

From the owner: The store that was to become Diplomat Specialty Pharmacy opened as Ideal Pharmacy in Flint,…read moreMichigan, in 1973. It was the fourth store in a small chain owned in part by Dale Hagerman, R.Ph. When Dale's son, Phil Hagerman, graduated from college in 1975, Dale traded in his stock from the small chain to buy the store from Ideal. The father/son team founded the company on the belief that if they take good care of the patients, the rest will fall into place. The specialty pharmacy was born. 1991, Phil became president of the pharmacy and in 2004, he partnered with Jeff Rowe and Steve Chaffee partnered to expand the business. Today, Diplomat Specialty Pharmacy is a tightly managed company run by a veteran executive team that's recognized by the MPA and others as a national innovator.

My experience with this pharmacy has been over years before and after Covid. I'm able to get the…read moreservices (pharmacy/vaccines) and products I need. Sometimes I order online and pick up. Other times a visit the store. It isn't the cleanest of stores and it seems the staff is very overworked/understaffed. My customer service experience is extensive and I can offer some empathy. The pharmacy is always busy and I'm finding it more frustrating working with insurance companies and co-pay cards that is not the fault of the pharmacist trying to help people. It is a busy store and I appreciate what they do. If I have to wait in line longer as with so many places, it is something I've come to expect. Thank you Walgreen's Pharmacy staff and team members.

All the employees there do not look happy or afraid to say hello either. Tips for the day no matter…read morewhat kind of work or days you have, keep positive energy and you know it right away and it does feel great. Smile and kindness Priceless! Other than unhappy employees being slow, the store is clean

helpful, quick, easy to get to. I've never had any concerns they couldn't address. Knowledgeable…read morepharmacists

Brought it three prescriptions from another pharmacy that I wasn't having the best service from. I…read morewas told I would have my prescriptions by the afternoon. When I went in to get them, I was told they would be be ready until the next day because they had to be ordered. The next day I called and they said they hadn't ordered them and it would be another day to get them. If I ever get these prescriptions from them, it will probably be the last time. No one ever notified me of the delay and they obviously don't care about customers if they are lying about ordering them and not calling to let me know about any delays.