Another fantastic experience with Yvette and her team! If I could give 10 stars, I would!…read more Yvette and her team are genuinely kind and compassionate with our senior citizen pups. She cares for them as if they were her own and made a special visit to finish a pedicure for one of our pups. Totally unexpected but very much appreciated.

I have no interest in giving my business to someone who would bash the previous owner. The previous…read moreowner was an absolutely incredible woman who built that daycare on blood sweat and tears. It must be nice to ride the coattails of a legend. You may bring your own various animosity to the table, but shame on you for allowing yourself to put negative words into the universe and for teaching your staff to bad mouth someone who allowed you all to be in the position you are today. You should be thanking her and her previous staff for paving the way.

Very professional and caring. Heather took care of my cat when I had to leave for sometime and she…read morewas very professional and did excellent job. She played with my cat, cleaned litter, fed my cat and refill water. I will hire her again. Excellent, Thank you Heather.

For 12 years... nothing but the best for my two pups. They look and smell fabulous and it doesn't…read moretake all day. I am never worried about leaving my babies there, because I know they are always in great hands!

I think my dog felt lonely there , being in a room All by…read morehimself. Yes they did have playtime with other dogs. It was clean, it was reasonable priced.

Jessica is excellent! Both cats enjoy her company!! We've had her as a cat sitter for quite a few…read moreyears. Could be 15 years or more because she watched the old cats too!!

I cannot recommend Empire Pet Care and Jessica more highly. My husband and I used this service for…read morethe first time in January while we were away on vacation. Jessica came to our house before the trip and we were able to show her everything she needed to know to care for our cats. We received a detailed description of the visit every day as well as photos of our cats. Several of them are literally some of the best photos we have of them! Although we already liked Jessica, what really made her stand out is when there was a large snow storm. Our tenant was supposed to shovel for us, but his car broke down and he couldn't even make it home that night. We told Jessica about the situation and that our cats would be ok for a day. She said she would be fine, came by anyhow, climbed her way through over a foot of snow, and then brushed it off saying it was not a problem and we shouldn't worry about it. Now, that is dedication! I'm so glad we have found Jessica/Empire Pet Care and will no longer worry about traveling and leaving our babies behind.

Our boy loves Dog's Retreat! Charlie had been a day-camper and boarder for nearly three years now…read moreand Teresa and the rest of the DR staff are fabulous with him. In the early stages, they worked with him to get to know his quirks well so that he would feel comfortable in a new environment. He now literally jumps out of the car when we arrive to drop off. Teresa is super accommodating with our travel schedule, and works to be flexible when our days/times have changed for drop off or pick-up. We appreciate it so much. This crew is fantastic and we are so thankful for the kindness and love that they give to our Charlie!

AMAZING family owned establishment. My dog has health issues and I wouldn't leave her anywhere…read moreelse. They treat her like she is their own. Highly recommend

I have been taking pets to Burnt Hills Boarding Kennel for 6+ years. This is the only boarding…read morefacility I've ever used where my dogs race to get in the door. When I return, they always seem to be glad to see me, but a little reluctant to leave. Kevin and Jeannette are always ready to work with me, for example my dogs love frozen Brussels sprouts. The kennel has a freezer; the sprouts I provide can be stored so my boys can get their evening treat. Fees are reasonable. Care is extraordinary.

It's not often I get the chance to write a review for a place that truly warms my heart. This is…read moreone of those places and this is one of those reviews. I moved to Saratoga in September with the idea that my dogs would be in Boarding for a couple weeks while we waited for our house to close. Those couple of weeks turned into two months. My four dogs, my babies, needed to live somewhere other than by my side for that time because of my temporary housing. Kevin and Jeanette took care of them as if they were their own. I have two pit bulls, Gracie and Sunny, and 2 senior dogs, Howie the Chihuahua mix and LeRoy the cocker spaniel. They didn't hesitate to take my pit bulls and they were kind enough to allow all of my dogs to stay in the same run. They provided continuous bedding, even when my girls tore up the blankets. They fed them, walked them, and loved them. I knew that my babies were loved when I went to visit and the dogs would go to Kevin or Jeanette for cookies and kisses. I've visited multiple times during the week to walk my dogs out in the woods or on the 40 acres of their ranch. Kevin texted me constantly with updates about their health and behavior. When Leroy got an ear infection or when the pitties were acting out, I heard about it immediately. These folks alleviated some stress from a very trying situation. I cannot express enough how grateful I am that people like Kevin and Jeanette run a kennel like this. I will use Burnt Hills boarding kennel for as long as I live in this area. P.S. I do not work for this business. I am a teacher who moved to this area two months ago and had to call around to all of the kennels in the area to find a place for my dogs.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.