Bought a 2018 GMC Acadia, best deal I found anywhere. The people seemed to be truly interested in…read moremy concerns and were a pleasure to do business with. Had the car in for the first oil change, had the same great experience. I'll be back

I reached out to John Vance auto as I was interested in a vehicle they had at their Guthrie…read morelocation. I live in Missouri currently but am from Tulsa. I reached out and Erik(salesman) reached back out, I set a day aside for me to come to the dealership to test the vehicle I was interested in . When I arrived at the dealership, (after a 1.5 hour drive) I was told they didn't have the vehicle on the lot and that it had been moved to their Woodward location. Which was 3 hrs from my family's home. All in all I sat at the dealership , for over three hours, when we came to an agreement that the salesman (Erik) would drive the car to my home in Tulsa and let me test drive it after he got it from Woodward. I did decide to purchase the vehicle. But when Erik, arrived I asked about paperwork, and he said "there was only a couple things that needed to be signed" well several days later I get a call from the finance person Luis and he states I didn't have the paperwork signed after I was told , there was nothing else to be done the day before. Everything else was sent to me electronically but then the links didn't work. Overall this has been a pretty frustrating experience .