On 11/25 at 2 p.m., I was dispatched to winch out a vehicle that had crossed onto a company's…read moreproperty and become stuck in mud where a water line had recently been repaired. I finished my current call and arrived on-site at 3 p.m. The customer was waiting with the business owner. I greeted both of them and went over the situation. The customer was very humble and apologetic, fully taking responsibility for the mistake. The business owner then told me that when I winched the truck out, he didn't want any mud on his concrete. I explained that I would not be driving onto the grass/mud and would only be winching from the concrete, so I wouldn't be tracking any mud onto it. However, I also let him know that the customer's truck would likely drag mud onto the concrete when he drove away. At that point, the business owner told me that I would need to load the customer's truck onto my bed and tow it off the property so that no mud touched his concrete. I told him I was only authorized and paid to perform a winch-out, nothing more. He then told me that if I wasn't going to do what he said, I needed to leave his property. I replied that the only way I could remove the vehicle was by completing the winch-out from his side. He then approached me aggressively. I stood my ground while we exchanged words, and then I left that side of the property and attempted to access the truck from the other side. From there, I was unable to winch the customer's vehicle because it was sunk about half a rim deep in mud and pressed against the concrete foundation. Edmond PD arrived shortly after. As they pulled up, I received a call from my boss saying that the business owner had reported that I spit on him and physically assaulted him. I was shocked. I told my boss that not only did I not do that -- I would never do something that could jeopardize my family's security. Right after I hung up, the officer approached me and told me he had read the dispatch notes. He said the man reported to dispatch that I assaulted him and spit on him. However, when speaking to the officer in person, the man changed his story and claimed that spit "hit him" while I we exchanged words. I explained to the officer that this would not have happened had the man not walked directly into my face yelling at me. The business owner then told the officer, "I didn't know what to do. It was just little old me and this big Black man." If I were truly such a threat, he wouldn't have approached me so aggressively in the first place. The truth is that he became aggressive with me, and I simply stood my ground. He stepped into my personal space yelling, and when I didn't back down, he became angry. He then made a false police report claiming I assaulted him, clearly hoping I would be arrested. After that, he called my job, dragged my name through the mud, told my boss he wanted me sent to jail, and demanded I be fired. All I do is work hard and go home to my family. Today, I almost didn't make it home because I came in to work on my day off. This situation was stressful, unnecessary, and deeply unfair. My wife is 6 months pregnant and has preeclampsia. I had to spend most of my night monitoring her blood pressure and making sure we didn't need to go the ER......No one should be treated this way for simply trying to do their job....

Michael Papin is the owner of JMC. He has got to be THE most honest mechanic in the entire state of…read moreOklahoma! He researches to find a way to keep your car running, and he will tell you if it can be repaired, and how much it is going to cost, and if it's worth it or not to fix it. There are never any surprises with Mike! He has worked on our families cars for three generations, and has saved us thousands of dollars by keeping our cars running in good condition, instead of having to buy new ones. Currently my wife is still driving a 2007 Chrysler Aspen, and Chrysler is no longer in business, and no longer making parts, but Mike has been able to search the internet and find parts to keep it running. And a few years ago, my Nissan Mirrano had a mouse get inside the air filter duct, have babies, and before long something started to stink! Mike took out all the carpet, the seats, the center console, the dash, and found 4 nests. He spent hours cleaning the mice and smell out, and then only want to charge me $350! If I had taken it to a dealership, they would've charged me $3000+ You will need an appointment to take your car in, but it's worth the wait! Mike Papin is absolutely the best in his profession, and as a person, you will ever meet!!!

I have been taking our Nissan Rogue to Certified Auto for years and they always do a great job…read more They are honest, efficient and hard working! Their pricing is very fair and comparable to other auto repair and maintenance businesses. We highly recommend Certified Auto and we will continue to do business with them for years to come!

Tim and his guys have handled a couple of my vehicles issues. always upfront and direct.read more

I took my car to K&C for our first visit in a long time after our new car warranty had expired. I…read moretalked with the new owner, Homer Patterson, who worked for K&C for 15 years before taking the business over a few years ago. I was pleased to discover that Homer has that same honest approach to service that Kelly and Charlie had. He looked at my car and we then had an honest and straight-forward conversation about what he found. The fix was going to be a complex one and rather than forging ahead with what could have been a profitable bill for him, he encouraged me to take the car to the dealer since they would have more experience with this particular issue. Even more surprising was how he didn't charge me for the time he spent evaluating the vehicle! It was so refreshing to have that kind of honest and straight-forward feedback! Kudos, Homer!

Very courteous! Experienced and Knowledgeable. I have been taking various vehicles here for over…read more10 years Pontiac, Chevy, and my current Subaru. I have always been pleased with their efficiency when diagnosing the issue and completing the repair. His repair rates are always good due to his ability to diagnose the problem quickly and correctly. Great for maintaining your car with oil changes too. He stands behind his work. Call Homer. He will take good care of you!

Super nice people. They fixed up 3 main issues.. P0016 code, window wouldn't roll up and…read moreelectrical problems. Price was surprisingly fair.

Great people. Have taken my vehicles to them for 20+ years and they've always gone above and beyond…read morein every experience. I can't say enough nice things about them.

Marvin Petty is a gem! He took his time explaining what was needed and what it would take. He gave…read moreme the best price on struts assemblies and had my car in and out in 1 day! He was the nicest older gentleman and so appreciated his honesty and old fashioned customer service. Would definitely recommend him to anyone!!

I took a work truck up Wheel hub was leaking grease onto the rotor and brakes…read more They fixed it. It's a work truck so I didn't drive it until I had a couple jobs. I get it in the back tires smoking mainly whenever I hit the brakes due to all the grease on the brake pads and rotors. That they didn't clean up. The owner even told us he forgot to. It's very concerning especially considering we dropped it off Thursday. We've had very little communication on what's going on. You would think if you made a mistake you put your mistake at top of your priority, but I guess that's not how this works anymore. What a shame. LOCK IN

No i would not recommend them. Didn't really look at my vehicle then guesstimated 1000s in repair…read moredamages.

Quality citizens at LONNIE'S. Honest, fair, great service at…read morea very reasonable price.

I brought a vehicle here to be inspected prior to purchasing it and I'm very impressed. They found…read morea few things wrong with the vehicle that would have taken $3-4k to fix, so I'm happy I had them check the vehicle out. Also, the pre-inspection fee was very, very reasonable. Later that day I took the same vehicle to another shop for a second opinion, this second shop offers pre-purchase inspections for free but their inspection wasn't as thorough as Jimmy's and their inspection didn't include all the things wrong with the vehicle that would have cost at least 1 or 2 thousand dollars to fix. The saying is true, you get what you pay for and Jimmy's was definitely worth it!

Jimmy and his crew are always very helpful and knowledgeable! Gina always makes sure everything is…read morein order with payments and pick up!

The people at Beck's are extremely knowledgeable and helpful. Service was extremely quick and…read morethorough. Prices are reasonable.

Highly suggest not spending $1,300 for front struts (on their recommendation)…read more I would suggest not letting their mechanic use his impact gun on your front lug nuts while cross threading them. Especially after you've just explained to them that you're about to take that car all the way to Los Angeles for work. Totally cool with you leaving their parking lot, straight to the highway only to find out you have lug nuts loose. Except for one. The one that was clearly put on with an impact gun and cross threaded.