Stephanie and staff are amazing. Contoured around our changing arrival time on a delayed flight…read more Highly recommended!!

We had to change to an early am flight and needed a last minute airport transport. Bighorn came…read morethrough for us. Our driver was very professionsl , rolled in on time at our hotel in a clean, luxurious SUV. Thank you Bighorn for your expedient service and for ensuring our stress-free travel.

By far the worst hotel i have ever stayed in!!!!!! Purely…read moredisgusted in front desk! This woman was setting up breakfast at 5am in pajamas and NO SHOES! I can't hardly understand her and she is rude! When i went to get a new key at 7:30 a.m. this woman was still in her pajamas! Which they consisted of a heavy women wearing a belly shirt, NO BRA, capri pajama bottoms and again NO SHOES AND THE COFFEE WAS AWFUL! DO NOT stay here!

I was in the process of a long and brutal move from California to Colorado, when I found myself…read morelate at night stranded in Grand Junction. I searched around for motels and found that this one had a good price, I took it just for the price. When I got there the person who checked me in was very friendly and helpful. I believe it was probably the owner. The room was very clean and upscale with several recent updates. There was a new flat screen TV , nice shower and a coffee maker. The breakfast was wonderful and we felt safe and secure the whole time on our long journey from California. I highly recommend this place!

If you don't want to take a serious risk of identity theft, don't stay here. You must allow them to…read moredownload a photo of your drivers license and a photo of yourself in order to get the code to unlock your room door. Don't fall for the "We require guest identity verification prior to providing access to the property" bit. At every other hotel/motel, you *show* your ID for verification, not *upload into an unknown system* that will be stored, accessed, and used by someone you don't know. This is the most basic identity-theft risk (and easiest to pull off) and AI make it easier than ever. When will companies learn that we live in a world where personal info must be safe-guarded more than ever? Here are the risks: Biometric identification isn't the future, it's now. Your photos could potentially be used to create AI-generated images, videos, or deepfakes of you. Some companies retain identity documents and biometric data for years, increasing your risk. Small companies almost always have weaker security, privacy controls, and oversight. Your data may be shared with third-party vendors or service providers. You may have limited ability to verify whether your data was actually deleted. Keep in mind that identity theft can take years to fix. Oh, and there's no one on-site - you have to text someone off-site if you need something. The rooms have no chairs. Take a look at the crappy furniture in the pic. It's cheap Ikea furniture with bubbled surfaces.

A Surprisingly Cool Spot in Grand Junction…read more We decided to stay at The Melrose on a quick trip to Grand Junction--and I'm so glad we did. Everything is keyless (no front desk!), and you use your phone for entry and concierge contact. Super modern and smooth from check-in to checkout. The first night felt almost eerie... like I was the only guest! It was that quiet. I wandered around downtown, grabbed dinner, and when I came back, I started seeing a few other people. The outdoor area was a gem--relaxing by the firepit under the glow of the neon rose sign was the perfect way to unwind. Parking is conveniently located in the lot to the left of the building. It's paid, but easy to use through the app--averaging about $10 a day. By the second night, the energy picked up a bit. The bar onsite had opened--but closed before I could make it back out. Thankfully, on my final night, I caught the last 30 minutes and got to enjoy two fantastic cocktails served in these fun, festive ceramic mugs. The drinks felt handmade, and the bartenders were super friendly. Lots of guests and even locals seemed to enjoy the outdoor space with drinks in hand, which gave it a relaxed, social vibe. Inside, I stayed in a double room--huge, clean, and very comfortable. The bathroom was modern, and I appreciated having a fridge and coffee pot. The only tiny hiccup: it took me a bit to locate the outlets, but once I did, all good! We're actually heading back over the 4th of July weekend and booked a smaller room this time to compare. I'm hoping we can make it back in time to enjoy the cocktail bar again--though I do wish their hours were a bit longer. It closes pretty early, and it's definitely a feature worth lingering over. All in all, The Melrose is a fun, stylish stay with a great location and one of the better vibes I've experienced at a boutique spot like this. Would definitely recommend!

Couple things to note. This is a good experience if it's your first time in Palisade and want to go…read morecheap. We had a fun time and the driver was great. A couple negatives: They don't change their schedule, so if you want to do the same trip again, it'll be the same thing. They aren't flexible at all, no refunds even in extreme circumstances that any normal vendor would be sympathetic to. One of their stops is odd, it seems to just be promoting the trolley owners business and isn't a real winery. Overall, we had a good time as first timers but probably won't do it again and again.

Yowser - this place really irked me. I was 1 day into a multiple day stay. I got back to my room,…read moretook a hot shower and then went wifi hunting. Nada. No problem. I whipped out my apple express and plugged it into the data port. Nada. Hmmm maybe it's the port. I tried the laptop - nada. I ended up having to use my cell phones data which is SLOOOOW. So the next morning I packed up my bags and headed to breakfast thinking I'd eat and they could move me. After sitting through 20 minutes of some kind of religious ministries show they had on in the breakfast area (I much prefer CNN for breakfast) I went to the front desk and said I'd like to check out. I explained the internet issue and they said sorry have a nice trip. What? No "could I offer you another room? Did you try the data port?" anything? Nope. So I went next door to the Hampden and checked in. Same owner but maybe it's the guys from Hilton looking in on them the I's are dotted and the T's are crossed here. Both wifi and cat5. Yippeee! Hopefully CNN for breakfast!

Very nice rooms, great beds, different comfort levels of pillows (but if you aren't a pillow person…read moreyou won't even understand what I mean and can ignore that. If you are then you'll really appreciate it.), hot strong showers, quiet rooms, attentive staff, cookie when you check in (my kids scored two each with a wink from the girl at the counter), breakfast in the am, and a buffet in the late afternoon. This and it's downtown makes it the place to stay.

This is my second trip that I have had the pleasure of working with Sonee. She is very…read moreknowledgeable and sets you up with no worries on trip planning! I would highly recommend Cruise Planners!!!

Reasonable affordable. Nice customer service front desk person was very polite and professionalread more

This was my most peaceful and restful stop on a recent road trip. When I first checked in I wasn't…read moresure how things would go as I was placed by the elevators. It was pretty quiet in the afternoon, but during the evening hours the hallway was understandably a bit more noisy. But everything quieted down again after 10 and I had a very comfortable sleep. This was on a weeknight so I do not know how it would be on a weekend or busier night...to be safe you can always request a room away from the elevators. But even when my room was in such a location I had a better experience here than at other hotels in rooms placed farther away from the elevators. I was surprised how respectful (or tired) the guests were as I heard almost no one although I knew there were people on either side of my room. The room itself was very clean and well lighted and the bed was very comfortable. The showers worked wonderfully, with plenty of hot water. There was a small refrigerator and microwave. Breakfast was decent with scrambled eggs and sausage patties, lots of muffins, cereal, and bagels, yogurt and fruit cups. The coffee was good and the counters and tables were kept very clean and organized. One of the drawbacks was the fitness room. The treadmill was not working and I didn't see a station with hand wipes or water or towels. Otherwise the gym was very nice, clean, and fairly large with free weights. I think there is an indoor pool but I didn't check it out. One great advantage of this hotel is its location, very close to the interstate and located right next to a Starbucks, gas station, McDonalds, several restaurants and even a dinosaur museum!

Olivia made our vacation incredibly smooth from start to finish. She provided us with a detailed…read moreitinerary, answered all of our questions, kept us updated on any flight changes, and even added our flights to my American Airlines app so I had easy access to our boarding passes. She truly made traveling stress-free and effortless. We are so grateful for everything she did to make our trip such an amazing experience. I highly recommend her to anyone planning a vacation!

Olivia helped me out with my travel arrangements in England. She was professional and…read moreknowledgeable. She kept me up to date with all the information I needed!