Dry cleaning service is worse than bad. I need to take my coat to another dry cleaner to have it…read moreredone. Manager was a nightmare. Offered me two choices / pay and leave - or have it redone. Why would I have them redo it when they got it so horribly wrong the first time.

Charles the owner is very helpful. GREAT business. Wish I lived in the area to use his delivery…read morewash dry fold services on a consistent basis!

Very quiet...easy parking....clean and very friendly...very convenient laundry services ie..soap…read moreand fabric softener dispensers and dryer sheets...user friendly app for monetary convenience .

I have to say, not only was it convenient but there's plenty of washing machines and dryers and the…read moreattendants were very helpful and pleasant. Even the driver, a tall guy with a hat, was friendly said hello and asked how I was doing. I'll definitely be back!!

Drop off & delivery was perfect! Owner is very pleasant. The…read morelaundromat is very clean and it's very professional how they do this job.

I loved my experience with Fluff and Fold. they sent messages along the way reminding they would be…read morepicking up my laundry was back the next day neatly folded and on hangers ready to put away. it's so convenient and the price is right!!!

I brought several items here for alterations and was very disappointed with the results. The…read moreworkmanship was not at a professional level--hems were uneven, seams were puckered, and the overall finishing looked rushed and careless. Unfortunately, a couple of the pieces were altered to the point that they're no longer wearable, which is incredibly frustrating given the cost of both the clothing and the service. I chose this business expecting basic tailoring standards and attention to detail, but that wasn't my experience. Based on the quality of the work I received, I would not recommend them for alterations.

I brought pants to be tapered. The cost was a little high but the workmanship was terrible. All of…read morethe extra material from the tapering was left in the pants and caused a terrible bunching. I returned them for the shoddy workmanship and they rather haphazardly made a form of correction. In all honesty, I could not recommend this establishment. The laundry services are a bit on the high side too as them send out all of the laundry.

This is a nice, clean little laundromat that also offers fluff and fold service. Jim, the owner, is…read morevery hands-on and extremely accommodating. I'm glad I made the extra effort and took an Uber here instead of using the hotel's recommendation to go to the nearest one that had a low star rating.

Nice, clean, convenient walking distance from home. Nice…read moreto have a machine with detergent and other cleaning products.

I regret giving this laundromat a second chance. I stopped coming here when the new ownership took…read moreover because the staff became unpleasant, but I went back yesterday due to convenience... big mistake. After washing three loads, I dried one and found my clothes covered in hot pink bubblegum. Initially I asked for a simple refund for the wash so I could go elsewhere, they refused and said the only option was for them to rewash my clothes. But after realizing it was more than half of my clothing and over $1,000 worth of damages, I asked for them to work with me on replacing or compensating me for some of these items. Instead of taking responsibility or apologizing, the owner blamed me and said it was my fault for not "inspecting the dryer properly." As a business owner myself, that is completely unacceptable. Equipment should be maintained, and customers should not be blamed for damage caused on-site. The owner was extremely rude, aggressive, and unprofessional. He made false claims about things I said, overreacted, was yelling at me and then had the audacity to gaslight when I raised my voice back, and even implied they had the right to withhold my belongings since I filed a report, which makes no sense and would be considered grand larceny. At one point, I did call him a "greedy bastard," which I don't regret, because he was being unreasonable and combative and displaying fatherless behavior. And here is it in writing in case there was a misunderstanding. Sir you are an unprofessional greedy bastard and I have no problem repeating it as many times as necessary. This business shows no accountability, no professionalism, and no respect for customers. I strongly recommend going elsewhere.

Service person has poor attitude…read more Did not know that in order to recieve the $10.00 bonus on my card, had to use a $20 bill. I use 2 $10 bill to add to my card but did not recieve the $10 bonus. And so the attendant was not willing to help rectify it. Signage is poirly explained and so many machines out of service. Going back to Ocean Groves Laundromat

Ad a local property manager i had very high hopes for this particular service the very first time…read morethey delivered in the middle of the summer with people checking in and checking out I got bags that were either not washed or washed, but not folded thank goodness the cleaners I had were able to resolve the issue owners were told they would get a refund, but that became a main issue. Also had other problems but when we had a dispute about them suddenly charging for duvets when we had not been charged ever before and over counting how many duvets had been changed the owner Randy was unwilling to do anything and dropped me in the middle of the Christmas season with no other laundry Available I definitely would not recommend this service

Great service, a terrific after hours machine is at our fingertips- easy access at all hours…read more Staff is GREAT

I went to this dry cleaner to have a red wine stain removed from a pair of white shorts. When I…read morepicked them up, the stain was still there as you can see in the photo. I was shocked. I asked them if they could redo them, but they wanted to charge me again and said trying to clean them further could ruin the fabric. I decided to treat the stain myself at home, it came out completely. I guess you really can't rely on this cleaner to get the job done.

I really like the new management These guys are very good . They manage the store very well , much…read moreeasier to pay and pick up your clothes. Every item is cared for and I like them.

Haven't been to a laundromat in years, but reluctantly had to seek one out after the house washer…read moredecided to stop working. Was pleasantly surprised when I walked in to the Bilow Laundromat. First and foremost the place was spotless. I probably would have left immediately if it wasn't. Attendant was friendly and helpful. The place was busy(good sign) and looked like they do a lot of commercial laundry(another good sign). There was a big variety of machines but I went straight for the giant washers in the back. They looked like they belonged in a factory. All my laundry fit in and washed it all in one shot, perfect. I also liked that I didn't have to buy a card or token like I use to years ago to start the machines(prob have $100 worth of old cards in my drawer). Overall a great experience and would recommend, even though I hopefully won't have to be back soon, basements much easier! Oh, and they had free coffee too!

From the owner: Professional Residential & Commercial Wash & Fold Service, Linen Supply service & rentalread more