About nine months ago we began an extensive outdoor living space and exterior home renovation project with Wallace Construction Group, LLC, which is now nearing completion. We were deep into the phase of considering what we wanted for our new space but not nearly to the point of picking out materials, design, products, etc. Unfortunately, the spring hail storm of 2021 in Hamilton County, IN forced us to pull the trigger sooner than expected. Because I previously owned a home improvement business for some years, I knew enough to interview multiple contractors until I found the one who I believed was made of the same integrity, commitment to open communication, and dedication to quality that made my own service to others a joy and a success. That is why we contracted with Wallace Construction. I'd like to say that our project went completely without fail, but the opposite is the case. While I personally initiated many Change Orders; we also had the misfortune of trying to carry on a large scale project during the perfect storm of the supply chain crisis; rapidly rising inflation; unending lockdowns, mandates, and other issues caused by an on-again off-again virus; and a surge of people doing home improvements with money saved up because of nowhere else to spend it. Our project experienced numerous issues due to shipping delays, material shortages, subcontractor illnesses, bad weather, and the usual gremlins and violations of Murphy Law. The purpose of this review is to point out the superb commitment to integrity that Marc Wallace and Wallace Construction Group, LLC lives by. I knew through all of the clutter that communication would be timely, honest, and forthright when coming from Wallace Construction. Whenever there was an issue with pricing, materials, a subcontractor, etc. Wallace would listen to my concern and if I was in the right, he wouldn't stop supporting my position until I was appropriately satisfied. Wallace Construction delivers the highest level of quality product and will not take on a job that he's not willing to stand behind. Wallace exceeded my expectations on most deliverables and worked tirelessly to correct anything and everything that needed corrected. Another thing I asked of Wallace Construction Group prior to starting our relationship was that they have good documentation, especially when it comes to Change Orders. They were very good at this and it helped a great deal when asking for clarification on details in our large project. My main recommendation for Wallace Construction Group is for them to train and delegate some of the more repetitive and tedious administrative and project management tasks. This would allow them to do more of what they do best. As a prior business owner, I'm proud, pleased, and privileged to say that Marc Wallace and Wallace Construction Group, LLC is the only company I will ever use or that I will ever endorse or recommend. The quality one receives should be equal to the time and cost one is willing to invest. Integrity is priceless. Rick Cook read more

EDIT: WALLACE CONSTRUCTION GROUP IS THREATENING LEGAL ACTION (PICTURE ATTACHED) DUE TO THIS REVIEW. I REMOVED ALL OF THE STATEMENTS WCG BELIEVED WERE "FALSE". MEANWHILE, DENISE WALLACE HAS 1 STAR REVIEWS OF OTHER COMPANIES (PICTURES ATTACHED). I'M CURIOUS IF THESE COMPANIES SENT DENISE A CEASE AND DESIST. I hired Wallace Construction Group in June of 2022 to fix damages from a water leak, which totaled over $41,000. The work was "finished" in June of 2023. It was a long battle with insurance. Looking back, I realize how poorly managed it was with WCG negotiating with insurance. Fast forward 7 months after the repairs were "finished", I deeply regret our decision to hire Marc and Denise Wallace. 7 months after the repairs were "finished", we noticed ants were coming out from behind our oven. Once the oven was pulled out, we discovered the water line WCG installed to the refrigerator was kinked and leaking. It clearly had been leaking for months since mold was present. I immediately called WCG. Marc instructed me to use bleach to clean the mold. I texted Denise pictures of the mold (Jan 18, 2024 text message attached). Marc came the next day to look at it himself. WCG arranged for their plumber, who they originally contracted the work to, to replace the water line. The plumber replaced the water line. He apologized and stated that the water line originally installed wasn't very durable and the water line they usually use must have been on backorder when they installed it roughly 7 months earlier. Weeks later, we bring our newborn baby home from the NICU. I became concerned that the water had leaked behind our cabinets and into the room behind. After inspecting, I found the hardwood flooring had started to buckle and the drywall behind the cabinets was covered in mold. I immediately called Denise. Denise and Marc took no responsibility for the damages. Even worse, Denise explained that mold isn't harmful and that "Marc would call me to further explain". Instead of calling, Marc forwarded me an email between him and his plumber, which gave an overview of their conversation of the damages (email attached). Marc and the plumber decided to make up their own narrative that I was "cleaning behind the oven and I cut the water line" and stated that mold isn't harmful. This was the farthest thing from the truth. Marc was at my house the day after the leak was discovered. The stress that this caused me and my family, while having a newborn exposed to mold, was extremely challenging and difficult to come to terms with after just 7 months since our house was fixed from the previous water damage. I attempted calling Denise multiple times, left a voicemail, and texted her to discuss how we could come to some kind of resolution. Once again, instead of returning my call, she responded via email (Denise's email attached with subject line "Answer to you April 26, 2024 text"). Denise's email stated that WCG replaced our water line out of "courtesy" and that all trade work has a 30-day warranty. This was odd since I worked with WCG for a whole year and no work ever started without payment & a signed contract. The email on April 26th, 2024 was the last I ever heard from WCG. Today we have $47,000 worth of work needing done to put our house back to its normal state. Meanwhile, our baby is being exposed to mold. It's very important to note that the plumber WCG contracted filed a liability claim with their insurance. If everything was installed correctly, why was there an insurance liability claim? WCG offered a gift card in exchange for a review on BBB. I regret writing it. Their $41,000 of work completed held up for 7 months and ultimately caused $47,000 worth of damages. WCG, you caused more pain and stress to our family than you could ever imagine. At a time when we should have been enjoying our newborn baby, we were worried about our house being fixed. We simply want to share our experience to prevent others from making the same mistake we did: hiring WCG read more

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The only thing that went correctly during my flood issue was working with Wallace Construction. Denise was amazing in delivering what I needed, exceeded all expectations, delivered before Christmas and was a great person to talk to, even vent to, when other aspects of my claim weren't going well. They also responded to my desperate plea for help within a one day turnaround and visited my home a few days later. 10/10, will work with them again in the future. It was all worth it! read more

I tried to get several other quotes from contractors in and outside my area. None of them showed up for the estimate appointment. In a time when customer service, attention to detail, follow-through, and transparent communication is a commodity, Wallace Construction group's team makes it look easy. I was especially impressed with all the follow up. Marc the owner dealt with the insurance "ins and outs", and I just sat back and got a beautiful long lasting roof and siding project that will keep my home looking beautiful for years to come. Don't waste your time trying to get other quotes, this is the company I will choose first every time! read more

Wallace Construction Group - General Contractors Near Me - Fishers, Indiana

We had a wonderful experience using this company. Excellent communication and follow through. We remodeled our bathroom and it was just what we expected with attention to every detail. Will definitely recommend to others. read more

I highly recommend Mark and his company. They are extremely professional, and informative. They helped me out more than they know!

Wallace Construction did a great job restoring my home after we suffered water damaged. They were very professional and did great work. They were very diligent on my behalf to make sure insurance did their part and paid for the fixes that I needed. Will definitely use them again!!!! read more

Had this company come out and we discussed what needed to be done on the outside of the house. They replaced some of the overhang that was rotting, replaced downspouts, pressure washed the house and then painted the house. The crew did a terrific job, never left a mess, and made sure everything was done to our liking. They also replaced panels on the storage barn and then painted it. I highly recommend this company if you need anything done. You will not be disappointed. read more

We decided to completely renovate our house and expand our kitchen and living space. We took the time to review proposals from three different contractors and ended up selecting Wallace Construction Group for our project and could not be happier. What made them different from the others was that Marc had vision. He could see improvements to our floorplan and layout that even we had not considered including adding a full 3rd bath turning our guest room into a full en suite, not to mention giving us the kitchen of our dreams. When you are looking for a partner in building and/or remodeling your house Wallace Construction Group is a great partner. They do what they promise, their craftmanship is of a high standard, they follow and stay on the plan, their communication is honest and direct, their partners on the job were outstanding and no surprises! Thank you Marc and the team for the outstanding result. We have the most awesome house! read more

Over the past 10 years Wallace Construction Group has completed three remodeling projects for us: a two-story addition in 2007, a bathroom remodel in 2016 and a major kitchen remodel earlier this year. Marc Wallace personally overseen the two-story addition and the kitchen. The reason we have used Wallace for three projects is that their work is very high quality, but at a competitive price. Everything is done very professionally, with everything in writing to minimize surprises. The project manager erected a plastic barrier to protect the rest of the house from the dust created by the kitchen demolition. It worked great! We are completely satisfied with Wallace Construction's work, thanks in part to Marc and his team. I would highly recommend that anyone who is considering a remodeling project at least get an estimate from Wallace. We love our two-story addition, bath and kitchen. read more

Marc and his team are the most professional remodeling group I have ever dealt with. They were always on time, did their work, never complained and made me feel like we were old friends. The work they did was A plus and very high quality. Everything was explained to me in a very patient and professional manner that I could understand and nothing was added that I didn't ask for and approve. I have decided to have them update my two bathrooms and have asked to be put on their schedule. read more

My family and I have been using Wallace Construction Group for years (about 10). Sy sister and I are getting older, and we need just a little extra help for old jobs here and there; and Marc always seems to come through. He has gone over and above the call of duty for both of us doing extra tasks that weren't even on his list. I have personally hired him to do landscaping, multiple siding repairs due to wind, rotten wood replacement, tile flooring, and painting my house inside and out. I have always had great experiences with my projects and the members of his crew. As a long time customer I would highly recommend them to anyone that has had problems with contractors in the past. read more