Excellent Service and Top-Notch Quality…read more I am very please with the new windows they recently installed for me. The quality of the windows is outstanding, and a huge upgrade for my home. + worry free warranty for life! It's great to support a veteran-owned business that truly delivers. Highly recommend!

From the owner: We are a Veteran and Locally owned company founded on the premise of transparency, integrity, and…read moreabsolutely no high pressure sales tactics. We want to provide good advice and information so you can make the best decision for you and your home when it comes to a window or door project, even if that ends up not being Homefront Windows and Doors

Glass Guru came recommended from my realtor and a handful of neighbors. They were very prompt in…read moreall communication and got my estimate in within days of inquiry. They were much more flexible with dates and times that I had requested because of a busy works schedule compared to the other companies I had reached out to. Their servicemen were super friendly and conversational, but they were also efficient and speedy. I hope I don't need new windows again any time soon, but I would recommend them in a heart beat!

Arrived as scheduled, was quick and efficient w measuring for window replacement. Not particularly…read moreimaginative w window design or suggestions for updates. In follow up communications, answers were curt and not particularly inviting to ask more as needed. Clearly they dont need our business. Pricing was reasonable compared to others.

They did an outstanding job cutting a special glass piece for a clover shaped table we have. They…read morewere timely, had great communication and the pricing was fair. Job well done!

The worst glass shop ever! Don't bother using them. Not willing to correct their own mistakes. Not…read moreprepared for scheduled meeting, and the owner has an attitude. Run away from this place!

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

We love our new windows! We replaced our front, West-facing windows this Spring and have really…read moreenjoyed them. The bi-directional opening and sliding screen are some of our favorite features. We love that we can open the top portion to vent the room, something we often do to release shower steam from the bathroom. We've also noticed a huge difference in how hot our rooms get in the summer afternoons. We're so glad we went with Apex; they make great windows and we'll definitely be back when it's time to finish our house. They drop a star for the change in attentiveness after the sale. But they do have support staff here in the US and can be reached on the phone easily.

I just sent this to the Apex contact us email.... I'd stay…read moreaway from this company if you have a choice. "Help us please. You've been in the process of installing our windows for the last two months. You have our money and the job still is not done. Could anyone (besides Russell?) contact us and let us know when the broken glass will be replaced it would be appreciated. I have NEVER dealt with a person that is less responsive than your guy Russell. Thanks,"

My story with Mr. Window is a little more complicated and drawn out than atypical jobs…read more I signed the contract to have windows and 2 doors installed in 2020. During that time frame between Dec 2020 through July 2021, I went through a divorce, caught long term COVID and wasn't able to work from November to March, and injured my back at work causing me to retire early in May 2024. I remained on disability until May when I retired. Luckily, because of lack of knowledge on Joe's behalf, the front door was incorrectly measured and the bay windows were unable to be installed as they "needed a header" which Joe was going to charge me an additional $4000. I informed Joe I wasn't going to pay the extra money as I had asked several times during the consultation visit if bay windows could be installed. Joe confirmed they could. Joe eventually asked me to pay half , which I reluctantly agreed to. My finances became a struggle so I had to inform Joe I couldn't complete the project at that time as I didn't have the money to pay. We worked out a monthly payment, while it wasn't much, it was at least a good faith showing that I was trying. Finally in the fall of 2024 I was able to move forward and complete the install of 2 bay windows. The door had been written off as undoable. During this time period, I had to have one window repaired, a back door looked at (which is still not fixed and is way out of adjustment), trim around the window and doors (inside and out) missing or has blown off, windows that leak air terribly, and siding that has come loose. To Joe's credit, he was somewhat patient about the delay (what could he have done besides taken me to civil claim court which I had no money to pay him anyway). However, I asked for Joe to come out and do a walkthrough, which was declined as he was "too busy". The bay window project took from the spring of 2024 to fall of 2025 to complete (and is still not properly completed). I called the office and spoke with Andie (who is a very sweet and friendly lady that does her job well), about the issues. The siding was reported to them back on January 19. It was their choice to wait until it warmed up to do the work. Now, Ol' Joe is wanting to charge me $250 the first hour/$199 an hour thereafter, to fix what he couldn't get done correctly in the first place because "their warranty is only for a year after install". Keep in mind, Ol' Joe hasn't spoken to me since he collected the money. He has poor Andie do his dirty work. I would be very very cautious using Mr. Window. Ol Joe can't keep installers because he treats them so poorly and is so difficult to work for so who knows how many installers you may have on your job. He doesn't stand by his products or is labor. If you have a problem and it's out of his timeframe, you'll be paying him big money to fix his mistakes. I will never do business with Mr. Window again. Go with a more reputable and customer oriented company.

In September of 2023. They mismeasured the window so they had to add additional framing. And…read morebecause of this, they had to use this peel and stick vinyl trim on the inside to hide the additional framing. It looks horrible and does not stick very well.

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

I had a sales rep come out for a quote. There was a lot of game playing and a lack of transparency…read moreover what kind of discounts (if any) they were offering. I felt like Pella's focus was their own bottom line instead of the customer.

We had a service tech over here yesterday by the name of Elliot, to install new screens in our…read morelarge Pella screen doors. His workmanship was outstanding! Not only did he just replace the old screens as his work order indicated, he also cleaned and balanced the the tracks and rollers on our glass doors as well, both now work like new !!! The second part of his work order was to repair one of our pull down window screens. His initial thought was that we needed to order a new track, but he told me he first wanted to take it completely apart and see what the actual problem was. Turns out, a simple spring was disconnected to the return! It took a little longer to fix, but he saved me the cost and delay of ordering a new one! Kudos..... to Mr. Elliot and who ever trained this gentleman, they did an EXCELLANT job!!! Thank you McComb