Extremely impressed with this practice, prompt courteous caring service even called to verify my…read moresatisfaction with thier service. Full range of dental services and very knowledgable staff.

Madison is awesome! So much so that I plan to go back. She explained all procedures before…read moreperforming them. She was gentle and yet did a thorough job of cleaning my teeth. Dr. Fielden looked over all my information and ex rays (my first visit). He stood facing me as he explained what he considered my best treatment options. (I've been to doctors that do not look at you but have both feet facing the door ready to move on) The girls in the office were welcoming, sweet, and the best possible first impression. I was beyond pleased.

Another great check out. Though there's been some turn over in front office and hygienist staff…read more(due to retirements), they've been able to find more great employees to build a strong, and freindly staff. Everyone is very welcoming, and Dr. Hartzell's "bed side" manor is unbeatable, and he's never suggested unnecessary upsells like past dentists I've visited. Very honest, and friendly business practices!

Always wonderful care! The office is near and clean. The staff are friendly and professional.read more

I liked my time having Dr Byrd and Ford as my dentists. They were friendly, kind and their office…read morestaff is among the best in town. Their DA's are amazing and I'm super sad to not be able to use them anymore. Unfortunately they no longer accept my insurance so I had to find another provider.

This is by far the best dentist I have been to. Have a previous bad experience, I cha fed to Jon B…read more Byrd, DDS and have had a phenomenal experience. I appreciate the car and attentiveness that Mr. Byrd and his staff has got their patients. From the front desk, to the dental assistants, hygienists and dentist- everyone is kind and explains what they are doing to provide the patient with a calm experience. All questions are answered it's great knowledge and care. I appreciate greatly how well the staff works with patients! Thank you!

I would like to take the time to praise Dr. Fisher. He was able to save my back right tooth and not…read morepull it. He took his time and ran many tests on my tooth before he told me he thought the tooth could be saved. It would have been faster and easier to just pull my tooth but, Dr. Fisher did not do that. I have had no more pain on this tooth! Also, since I discontinued using Crest Detoxify and started using another toothpaste my gums feel better! I will use it occasionally since it's so good for my teeth but not daily. Thanks so much for all you do!!!!

I had a six hour procedure today with Dr. Know and Mindy (dental assistant) and I could not be more…read morepleased. It exceeded my expectations in care and professionalism! I would completely put my trust in these two ladies to diagnose and treat any dental issue you might have. I drove 3 hours each way to have this work done and I will do it again, because I have complete faith in their ability to give me the care I desire! I have had a lot of dental experience and never have I had the genuine care that I experienced with Dr. Knox and Mindy! I would sincerely recommend them to anyone! Thank you, Dr. Knox and Mindy!!

Needed a crown replaced, got me in less than 48 hours. Made a new one while in the chair…read more Friendly folks and very professional. Would recommend to anyone that needs emergency help or looking for a new dentist in High Point area.

Recently, my adult son with a learning disability had an appointment with Victoria Brotzman because…read morehis usual dentist was not available; I was present. My son explained that he had been experiencing stress for the last couple of years causing him to grind his teeth at night and it also affected his oral hygiene. When she asked him to explain the source of his stress, he declined to give details and gave the usual response, "It's a family issue". When he asked how long the stress would have an affect on his oral hygiene, her response, "Unit you get rid of your family".

I've now had TWO dental appointments cancelled by Dr. Scott's office within the same year, and both…read moretimes the handling was unacceptable. The first cancellation happened 10 months ago. I was told they'd "get me in on the next cancellation," but after months of me repeatedly calling to follow up, nothing ever opened up. Eventually I gave up and scheduled another appointment -- 7 months out. Now, just 3 weeks before that appointment, I called to confirm it myself (thankfully), only to be told it had been cancelled AGAIN because the doctor would be out all week. No phone call. No notification. No effort to proactively contact patients. The solution offered? "We can put you on the cancellation list." That same cancellation list already failed once and effectively delayed my cleaning and x-rays by nearly a year. What's most frustrating is the complete lack of urgency or accountability. This office is only open 4 days a week, yet there seems to be no plan to accommodate the backlog of patients affected by repeated cancellations. No extended hours, no added availability, no meaningful attempt to make things right. When I asked for a recommendation for another dentist, the only response I got was "sorry." So here's my recommendation instead: if you're looking for a reliable dentist in Greensboro, avoid Dr. Scott's office unless you enjoy waiting close to a year for appointments that may never happen.

1st appointment to see Dr Scott, complained of tooth pain top molar with old crown, told him…read moreprevious dentist was going to put a new crown on it. He said there was nothing wrong with itand I had another tooth that was worse so he crowned that one. Fast forward 2 years he had informed me I had a large cavity beneath previous mentioned crown and it would need to be pulled. He went back and looked at previous xray and apologized said he missed seeing it. Tooth could have been saved except for his inattention to detail, as itshowed on 3 previous xrays. So he pulled the tooth, had difficulties broke it into pieces DID NOT XRAY afterwards - 2 weeks went by I was still in pain went back and told them there was pieces of tooth left behind not to mention stitches dangling down whichthey removed. I could feel it with my tongue his assistant checked and said no theres nothing there I said but I can feel it again she said I assure you theres nothing there. Sent me on my way NO XRAYs. Later that same day frustrated I pulled out 3 large pieces of tooth myself 1/8" in size. Fast forward 2 months had my 1st appointment with a NEW Dentist, she immediately referred me to an Oral Surgeon as the wound from previous tooth was not healed and had pus seeping out. Luckily was able to get into see surgeon nextday, his xray revealed large root left in my mouth which was cause of infection. 2 days later had surgery to remove root left in from poor dental work by inept Dentist with no attention to detail. This infection could have been fatal if not caught. The surgery cost me $1500. AVOID THIS POOR EXCUSE of a DENTIST DR EDWARD SCOTT.

First time at this dentist. The office is very nice and welcoming. I believe the building and…read moreshopping center is new. The receptionists were friendly. Shadaine was my dental hygienist and very informative. He made me feel very comfortable and kept me laughing. Dr. Cox was the dentist and he was also very knowledgeable, as well set my fears at ease. I will definitely coming back for my dental hygiene!

So let me start off by saying I despise going to the dentist. The last time I went to the dentist…read morewas years ago. So naturally, I was not excited about going. But let me say this, I have been twice to Grandover Village Dental and my experience has been extraordinarily pleasant each time. I mean I didn't write the review the first time because I'm like when I go back in 6 months it might be different. Nope! Same great care and pleasant staff from the time I walked in to the time I left. First, let me start off by saying I appreciate the multiple reminders about your appointment. I love the text message option! I'm super busy so this is just convenient for me. Second, my appointment was for 9am and I was called back within 10 min of that time. Next, I'm greeted by amazing dental hygienist name Nicola who was very knowledgeable and explained everything in great detail to me. So I've had the luxury of meeting both dentists. Their polite demeanor and explanations of what I needed was like music to my ears. Most dentists, "tell" what you need to do. They explained my options, told me what could wait and what was urgent. And provided me with pros and cons of my decisions. All I can say is that I'm grateful to finally be somewhere that I feel comfortable visiting every 6 months.

Dr Basil and his team are awesome!! They are experienced and really great at what they do! I would…read morerecommend them to anyone!

What an amazing experience. If spending a ton of money on teeth can be amazing. When we found out…read moremy daughter had to have braces along with some other work done we set out to find a place we were comfortable with to do the work. Interviewing orthodontists so to speak. Dr. Basil was a bit higher in price (not by much) but now I know why. The thing that earned Dr Basil our business was not just experience but He was the only orthodontist to not only talk to us about his plans but spent most of his time reassuring and talking to my daughter on her level about exactly what he would be doing with her. No other pediatric ortho did this. I'm not entirely sure there's a nicer person on the planet. Everything from scheduling by the front desk ,to his ortho assistants, to the follow up after braces came off. The whole process has taken 2 1/2 years and just when we thought they were going above and beyond they would do something else to prove their dedication and care. So much so that no matter how busy they are Dr. Basil and his team make it feel as if we are his only client and nothing else matters to him. Thank you Dr. Basil and your team!