Nice guy but not a pro by any means. Ten years ago I had the…read moreman himself fill a tooth that had a small cavity on my upper tooth. He drilled it and filled it then later on it got infected,and radiated to the adjacent tooth,the filled tooth eventually broke because it was drilled too much causing it to weaken and break. Another dentist pulled the one tooth and another needed a root canal and crown,it was over $3000. Also on the other side of my upper teeth he filled in between,it was a quick job, and never mentioned anything about a cavity (Cavities) but advised it would prevent the food from being packed in. One of teeth eventually broke at the filling and and the other has a hole near the gum line,this was like this from years ago,because it was never done right from the beginning.

Basic background check done before the dentist would even make a decision to accept you as a…read morepatient (after a month). Have to wait a year for an initial appointment. God forbid you have a dental emergency and require work done by someone else while you're still waiting for your appointment! Office staff rude, unprofessional-was hung up on several times!

I just had a 2:30 scheduled appointment for a cleaning. At 3:00, I went to the desk to ask what was…read moretaking so long. They apologized and said they were running late. I was finally called in at 3:25. The Office Manager apologized. When I asked her why they did not tell everyone waiting that it would take so long, she said I could have rescheduled and left. I told her that was not a proper response. Some of us work and although I understand that their business model may call for back to back scheduling, they should be more professional and let people know they are over 15 minutes behind so that we can decide in a timely manner if we are going to stay or not. She also acknowledged that this was not the first situation like this.

The first time I went there I already had a broken molar that needed to be extracted. They did the…read moreextraction & I followed all their instructions, but they didn't give me any antibiotics even though I requested them. The human mouth is filled with germs, you know? So 3 days later I began to feel a tenderness in the gum area. The next day my cheek was visibly swollen and painful. I called them up, again asking for antibiotics. They told of be fine and to rinse several times a day with mouth wash. By the 6th day I couldn't see put of my right eye my cheek was so swollen. I ended up having to go to Rome hospital's ER. They lanced my GUM! And gave me sulpha antibiotics because they thought the dentist gave me MRSA!!! the staff is rude and act entitled. Like they're God's gift to dentistry. I wouldn't go there again, ever.

I personally would recommend this dentist to people. They are friendly knowledgeable and they do as…read morethey say. I've never had a problem, my teeth look great.

It is so unfair and heartless to let me continue in pain after a year when Dr. Candido promised to…read morework with me regarding paying for his service. All I wanted was to understand why he and the secretary on the phone kept saying it was illegal to provide me with the information to either have him paid or be reimbursed. I also wanted to know how was I supposed to submit a claim to my insurance company to get reimbursed for his services if he, or this mystery owner, were claiming it was my responsibility to complete and submit all necessary information on my own if they were refusing to provide the needed information to do so. I don't understand why they would refuse payment in full from the insurance company or allow me to be reimbursed after I paid for his services. Regardless of all that I had paid for the doctor's services by money order to ensure that Dr. Candido was paid for his services. I even had payment in full for the services he was to provide on March 8, when he neither showed up or called to the appointment. I don't understand why "the owner" would force me to see another provider while not even considering allowing Dr. Candido and I to see what could be worked out as he promised. He and the secretary promised to work with me, and she said he would take good care of me. He was exceptionally nice, put me at ease, and patiently explained everything to me. It's been so hard finding providers like that. It's unfortunate when the care is eliminated from healthcare and providers no longer care about patients but how they get their money no matter what the consequences for the patient. Such as refusing to allow me to be reimbursed and paying them in cash or, as I had, by money order. That's just plain heartless and really seems to be the norm rather than rare. AND ACCORDING TO ROMEDENTAL.NET I WAS GOING TO BE OVER CHARGED FOR THE NEXT APPOINTMENT!!!

Bait and Switch Had an appt with this endodontist today. Was…read moretold over the phone my consult fee would be between $100-120. Drove an hour and a half to get there and was then told the consult fee is $498. Office staff had no explanation as to why I was told differently aside from X-rays (which I just had a week ago so wouldn?t need again). I heard they upsell and I should?ve listened before wasting all that time and gas and taking 1/2 day off from work. Scammers.

Very upsetting and unprofessional experience…read more I went to Aspen Dental with a treatment plan already discussed, expecting to move forward step by step. However, when I went in for my appointment, things were not clearly communicated ahead of time the way they should have been. I was in the chair, being numbed, and it was only at that point that it became clear they were going to do THREE root canals in one visit. That is a very invasive procedure, and it should have been fully explained and confirmed with me beforehand -- not while I'm already in the chair and committed. The dentist also seemed very rushed, which made the entire situation even more stressful and gave me a lot of anxiety. It felt like things were being done quickly rather than carefully, and that added to how overwhelmed I felt. The numbing process itself was extremely rough and painful. I was visibly and audibly uncomfortable, and instead of slowing down or checking in with me, the dentist continued. I felt rushed, overwhelmed, and like I didn't have a real chance to process or make an informed decision before such major work was done. There was a serious lack of communication and care throughout the entire visit. I left in tears and in significant pain. No patient should feel that way after a procedure like this. I will not be returning, and I strongly recommend others make sure everything is clearly explained and agreed upon BEFORE sitting in that chair.

Took my granddaughter to have a baby tooth removed that is growing out the side of her gum. The…read moredentist looked, said make an appointment to come back and have it removed. Front desk said they are booked until October but could possibly "fit her in" in two weeks. They did say they were "sorry she is in pain". Wow what compassion. We are going elsewhere.

From the owner: At Gentle Dental Care, you will feel at ease and at home from the moment you first walk in. Our…read morerelaxed and comfortable waiting area provides a warm welcome from our family to yours. Restful lighting and friendly, approachable staff members guide you through the visit whether you are a returning patient or joining us for the very first time. Dr. Ziauddin Shaik has many years of expertise in providing state of the art general dentistry services, including complete family dentistry, digital and 3-D panorex x-rays, composite filling, crowns, dentures, sealants, and much more.

We were visiting from North Carolina and my son's bracket came loose. It was the day before…read moreChristmas eve and we were having a hard time finding a place that was open. Not only was this office open they made room for us on their schedule right away. They were very good to us and removed the bracket until we could get home to see our regular orthodontist. We asked what we owed and he told us to just have a Merry Christmas. Super appreciated their hospitality, professionalism and kindness. Thank you!!

From the owner: Click on the business name to learn more about this business…read more Welcome to Rome Orthodontics, a respected provider in your orthodontic care community. Located in Rome, New York, our practices top priority is to provide you the highest quality orthodontic care in a friendly, comfortable environment. We utilize the latest technological advances in the industry, such as invisible ceramic braces along with the latest in computer technology digital imaging and advanced computer graphics to ensure that you receive the most effective care possible. Call us today for more information.

Here's the email I sent them. I emailed you for my records. Are you ignoring my request?…read more At no point before or during the appointment was I informed that the tooth would require a core buildup and a separate crown costing over $1,300 to complete the treatment. I was told I "needed a root canal," and I agreed under the assumption that the procedure would restore the tooth. I was not told that the tooth would be left structurally weakened and incomplete without an additional procedure at a separate cost. I was informed that the existing crown on the adjacent tooth was at risk of being dislodged during the root canal. That resulted in another $1,313 expense. The entire picture should have been communicated upfront, before I was in the chair, and before I was committed to the procedure. This omission mattered. It affected both my financial planning and my ability to make an informed decision. It also created a situation where the burden of cost and stress did not become clear until it was too late to choose differently. I am not asking for anything. I am stating the impact. They do not feel responsible for their work if they cause damage.

Let me start off by saying I've been going to Zalatan dental for over 5 years and never had a bad…read moreexperience. Dr Soy has been great. I wish this past visit was the same but it wasn't! I went in for what should have been a routine filling to repair a crack & fill a spot on my 2 front teeth. Dr Hubbard worked on me. She was very rough. Cut my back gum and slipped 3 times with the sander & stripped enamel off my 2 front teeth which left grooves which are exposed. After 4 days in pain and my teeth grooved in the front with a high spot on my back tooth which Dr Hubbard Failed to complete the job I called back. I told them the problem and I asked to see Dr Soy. I specifically told them I didn't want to see Dr Hubbard again because of her rough shoddy work on MY FRONT Teeth. When I got there I waited in the chair for 45 mins then Dr Hubbard came in to try to work on me and I told her NO. Finally Dr Soy came in to clean up Dr Hubbards mess. Dr Soy was great but made excuses for Hubbard & had Dr Hubbard assisting her will she worked on me which I did not like. Long story so I'll finish. My 2 front teeth are no longer smooth as they are supposed to be but I don't have any options. Fillings seem fine. I'm a tough guy who can take pain but this was ridiculous. It should have been a one and done job but 2 visits in 6 days driving 15 miles each way was ridiculous and uncalled for. Made it a very unpleasant 10 days for only a filling. I have been going to Zalatan for over 5 years and never had an unpleasant experience. I drive from north of Rome to Utica just to go to them so I am a loyal customer. Unfortunately i now will have to find another Dentist. If your a patient there you should avoid Hubbard as she was rough with no compassion.