The office staff and the dentist are friendly, kind, knowledgeable and gentle. I have horrible…read moreanxiety at dentist but I felt completely safe. My child loves this place as well!

Dr. Passalaqua and his staff are just wonderful! I have a true fear of dentists, but when I met…read morehim.....my fear disappeared. I have been with them for quite a while now and have brought along my husband and two girls. His office staff is outstanding and his hygienist is kind and gentle. His prices are not outrageous and they will submit my insurance forms for us even though they do not participate. If you are looking for a great dentist with wonderful staff, then give them a call.

--- ** Highly…read moreRecommend Dr. Forth and Dr. Tromblee!** We moved from Saratoga to North Syracuse over a year ago and hadn't found a dentist yet--until a cracked molar and an exposed nerve created a weekend emergency. The sharp, insufferable pain meant I needed a doctor immediately. In a hilarious twist, I had a recommendation from an SU Coach for Dr. Brian Tromblee, and my wife Dolly had a recommendation from her yoga instructor, Karen, for Dr. Teri Forth. When we compared notes, we realized they shared the exact same phone number (315-458-4794). Turns out, they are a fantastic husband-and-wife duo running Forth-Tromblee Dentistry! Rather than argue about it (we'd already spent our energy arguing over milk percentages and Pop-Tart flavors at the grocery store earlier), we called and booked appointments for ourselves and our three kids. Dr. Tromblee saw me within an hour of my call. He immediately took care of the nerve pain before giving us a warm welcome to the practice. As a local physical therapist, I highly value great patient care, and this place delivers it perfectly. 5 stars all the way!

Long Story - I went to get my teeth cleaned 3 years ago - I had been a patient for 14 years -…read moresomething went wrong at that cleaning - I heard a loud grinding sound as if the hygienist used the wrong size scraper as she cleaned my bottom front teeth - after the cleaning I went home and noticed those teeth were extremely sharp - they even cut right through dental floss as if it was butter - I went back to have Dr. Tromblee polish them to smooth them out - it didn't work and I had to go back at least 4 more times - at the last appt Dr. Forth had to put some bonding on one of the teeth that were damaged by Dr. Tromblee when he tried to fix the rough, sharp areas - this still didn't remedy the situation - I stopped going back to them to "fix" the issue that started with their hygienist when I caught the staff there rolling their eyes and giving each other the side eye look when I showed up again with the same issue - I then went to another dentist and she could not figure out what was wrong and just ground my teeth but didn't fix the issue - after having her try to fix them 4 or 5 times I went to another dentist and am now on my 2nd dentist there and 4th time repairing the issue - Meanwhile this has taken over 3 years and my mouth is so sore - the end of my tongue is raw, my teeth have moved and are now crooked from my tongue rubbing on the teeth, and my gums in the back on the front bottom teeth are receding and I now have to go see a periodontist - The staff at Forth & Tromblee treated me as if I had done something wrong - I just wanted my teeth fixed and it seems they and the following dentists just damaged them even further. After 14 years with them, my entire family went there also, you'd think they would have really tried to help, but they didn't, and 3 years later I just want to pull those teeth out and get replacement teeth made. The past 3 years have been so painful and it's not over yet.

I personally would recommend this dentist to people. They are friendly knowledgeable and they do as…read morethey say. I've never had a problem, my teeth look great.

It is so unfair and heartless to let me continue in pain after a year when Dr. Candido promised to…read morework with me regarding paying for his service. All I wanted was to understand why he and the secretary on the phone kept saying it was illegal to provide me with the information to either have him paid or be reimbursed. I also wanted to know how was I supposed to submit a claim to my insurance company to get reimbursed for his services if he, or this mystery owner, were claiming it was my responsibility to complete and submit all necessary information on my own if they were refusing to provide the needed information to do so. I don't understand why they would refuse payment in full from the insurance company or allow me to be reimbursed after I paid for his services. Regardless of all that I had paid for the doctor's services by money order to ensure that Dr. Candido was paid for his services. I even had payment in full for the services he was to provide on March 8, when he neither showed up or called to the appointment. I don't understand why "the owner" would force me to see another provider while not even considering allowing Dr. Candido and I to see what could be worked out as he promised. He and the secretary promised to work with me, and she said he would take good care of me. He was exceptionally nice, put me at ease, and patiently explained everything to me. It's been so hard finding providers like that. It's unfortunate when the care is eliminated from healthcare and providers no longer care about patients but how they get their money no matter what the consequences for the patient. Such as refusing to allow me to be reimbursed and paying them in cash or, as I had, by money order. That's just plain heartless and really seems to be the norm rather than rare. AND ACCORDING TO ROMEDENTAL.NET I WAS GOING TO BE OVER CHARGED FOR THE NEXT APPOINTMENT!!!

Both my husband and I go to this dental practice and they are the best we have ever experienced!…read moreVery professional, clean and a welcoming environment. They know you by name when you come in and you see the same hygienist which I love. They are gentle and efficient. We love ProSmile!!!

I'd been seen at this practice for many years. When I informed the office that my insurance was…read morechanging, they waved me on and said not to worry that they "take" my insurance. However, they neglected to inform me that they were out-of-network with my new insurance, even when I asked them to confirm as they pushed many 'preventative' services for my children that would only be fully covered in-network. I've paid close to $500 out of pocket for services that would have been free otherwise with an in-network provider. The complete disregard for THEIR error is mind-boggling and extremely disappointing. The office is chaotic and informed me this error (theirs 100%) is completely my fault.

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.

I have been going to this office since the days of Dr. Robinson. I have been very pleased with the…read moretransition and new leadership of Dr. K since he took over the practice. Updated office and equipment, friendly desk staff and hygienists. They are realistic with dental work and what needs to be done versus what can wait a little bit (keeping in mind that most dental plans require the patient to pay a good chunk of the bill out of pocket.) I no longer live in the Liverpool area, but continue to make the 25 minute commute here because I like this office so much and it's very personable, compassionate care. They are closed Friday's and half days on Wednesday's.

new patient , got me in quick and wonderful friendly staff ! I am so happy . everyone very caring…read moreand great care

Dr. Mead did a fantastic job! He and his staff are very nice, cordial & friendly. Like ANY…read moreservice based company in 2026, the focus is in billable time for service. These services were expensive, but flawless. I would think they would offer some of their elderly customers a discount as we are all on fixed incomes, but still need professional services. Just an idea for the future. Respectfully, Paul Clapper

* great customer service. * the staff was friendly, kind…read more * the dentist was gentle * very good experience for me

Competent, friendly, willing to work with you. Wonderful dentist, great team. I highly recommend.read more

Awesome place. I have been to my share of dentists and Dr. White by far is one of the best that I…read morehave ever been to. He's very professional and polite. He was quick but efficient. I have never had a filling done so well. Thank you, Dr. White!