Just the best. Staff are above and beyond helpful and prices are very reasonable. Somehow this…read moresmall shop has everything you need. I have never completed a home project without a visit here and I walk out with the tools I need and tips and pointers you can't get anywhere else.

Godwin Tool - here's your chance to step up and actually stock product! Your walls and shelves no…read morelonger need to be left half empty! Here's the opportunity you've wished for for 20 years! Time to get excited and treat any customer that comes in like an old fiend and not some rookie with a dumb question! Sears is closing! Good news for you, try and make the best of it. We love shopping local but sometimes you and you staff make it so difficult. On April 23rd a NATIONAL COMPETITOR will be leaving our little 1-1/2 square mile market and you will have no excuses not to turn back into the store you were once and can be again. I wish you well and hope you succeed as a 3rd generation MPer who used to run through the extremely sharp and dangerous basement of Peter Baker Hardware like a wild indian as a kid.

Look, it isn't Home Depot but...that's a good thing! The staff is beyond helpful. If they can get…read moreit, they will. If they can fix it they will, if they can't? They will point you in the right direction. Sad to say it isn't as busy as it used to be when construction was booming but they welcome all customers like old friends.

Tool Town is such a great store. The staff is always very helpful is always there to stand behind…read morethe products they sell. They only sell the best tools. If they dont have something your looking for, they will order it for you and it comes in really fast. They have fixed my tools and sharpened my blades as well.

Loads of parking, clean inside, nice staff, prices are good, large size store in comparison with…read moreother locations, hours are also good

Thank you to "BRIANNA" the manager at Paterson Nj location…read more I had an extremely unprofessional and frustrating experience at the Home Depot in Passaic, NJ. My partner and I came in to return an air conditioner that we had purchased earlier the same day, and instead of receiving help, we were met with attitude and hostility from the manager, Carmen. At first, a helpful employee named Daniel tried to assist us. He even pulled us aside and said, "Carmen always causes problems, so I'm trying to resolve this for you myself." That alone should tell you everything you need to know. Carmen made the situation worse at every step and clearly had no interest in resolving the issue professionally. But what made this even more outrageous is that after we left the store, Carmen called our phone and falsely accused us of stealing the air conditioner we were trying to return. This was straight-up harassment and completely unacceptable behavior from someone in a management position. Home Depot lost two good customers because of her. Thankfully, the situation was turned around thanks to BRIANNA, the manager at the Paterson, NJ Home Depot. She was respectful, polite, and went above and beyond to help us. She mentioned that we weren't the first people to come to her store complaining about Carmen from Passaic, which speaks volumes. Brianna genuinely felt bad for us, and unlike Carmen, she showed compassion and professionalism. Even though Brianna's shift ended at 4 PM, she stayed past her hours to make sure everything was resolved -- and finally got us our refund. That kind of dedication is rare and deserves to be recognized. Thank you, Brianna! We highly recommend skipping the Passaic location altogether and going straight to the Paterson, NJ Home Depot if you want to be treated with respect and actually get help.

I cannot speak highly enough about Kevin Duffy, Chris Shannon, and manager, Jeff Wood. After a…read morevery negative experience with a contractor who left us high and dry, I stopped at the Emerson location in the hopes of trying to track down some missing materials that the contractor promised he had ordered months ago. As I suspected, the materials had never been ordered. Upon hearing this, Kevin, Chris, and Jeff very easily could have wished me well and sent me on my way. Instead, what they did was above and beyond. They turned a very negative experience into some thing truly amazing. Even though the store was quite busy, they took the time to listen and helped me troubleshoot. Then, they reached out to a local contractor (Karl Drehwing) to see if he might be able to help us out despite being incredibly busy. Karl arranged for a few of his guys to come and help us. (Thank you Justin, Jared, and Greg). They did amazing work. Prior to their arrival at our house, Chris worked closely with me and Karl to get the materials needed. Chris was extremely patient; again going above and beyond. Both Chris and Jeff continued to reach out to me throughout the process to make sure all was going well. Because of their kindness, my family will be able to enjoy Christmas in a house that is warm (literally) and put back together! My family and I will be forever grateful! Thank you for making such a difference by taking the time to care.

This sales person has been the laziest person on 3 separate occasions. Wasted my time by waiting…read morefor really bad info and then passed to someone else. On the 3rd visit, I had no more patients to be switched again for a 3rd time to another sales person. Because he doesn't know how to offer an appointment for window design. 250k of just windows, let alone the lumber. It's nice to know that all the people at Kuiken -Emerson are incompetent. I asked to speak to the owner, first i was told the owner, then the Mgr or district manager would call me back. I asked for the owner. Not important enought to call me back. Window specialist my ass.

This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

Great price on propane refill. Everyone there is extremely friendly. Always go to them to get my…read moretank refilled.

The Weber Grill that will never arrive until the start of fall,…read more A month ago I went to Hoskins and the Weber grill I wanted was not in stock so they told me they had to order it and it would arrive in 2 weeks. I followed up with a phone call after 2 weeks to be told that the order has not been placed yet and it may take another 2-3 months before the order would be placed, 3 months from May 30th, is August 30th, the summer will be over and I maybe getting a grill. What a way to run a business that sells one product Weber Grills. I recommend if you need a grill try another local shop.

Great place to buy your tools and needs for your car and I always have pleasant people working…read morethere and available

Wow what a horrible experience I had here. I bought a Chicago mitre saw and when I opened the box I…read morewas shocked. The outside of the box looked ok but when it was opened it had been obvious it was opened already with missing parts and nothing packed properly. It's understandable that items get returned, but it should be repacked properly. I went to Loews I received a better saw with blades right out of the factory for only $20 more. I will never buy a power tool here ever again. What a waste of time on my only day off in a month

Wonderful help and service. Prices are within the big box stores. Simply convenient with a smileread more

Best Hardware and Paint store in Passaic county!…read more 1) You can get most daily hardware needs from here. 2) They sell 5 gallon water bottles here for daily mineral water drinking needs. 3) They sell Benjamin Moore paint.

Great town hardware store with friendly knowledgeable staff. Great selection of fasteners. Fair…read moreprices.

They are extremely knowledgable and always very helpful…read more Excellent prices. I travel out of my way to go there because they are the best! The only place I go for my hardware needs.