I guess I will be finding another dentist office for my teeth cleaning. Apparently if you don't…read morerespond via text message by 3pm TWO DAYS before your scheduled appointment, they cancel your appointment. I am very familiar with text/ email reminders, or confirmations of medical appointments, but I have never experienced a policy like this one that literally cancels your appointment two days before. What if people are working or traveling and don't get the message until after 3pm? Also, maybe this was in the fine print, but I was never informed of such a ridiculous policy. I also don't appreciate the limited hours of operation. Maybe it works for a stay at home house wife, but for anyone running a business, or working long hours it's just not convenient, or practical. Another issue is that they require you to pay up front for services, and then you have to wait for your insurance to reimburse you. Another inconvenience. Finally, they have made a lot of investments in new technologies, such as the sonic cleaner and they require/ prefer for you to use the uncomfortable devices, even when you request hand scaling. At my last cleaning I asked the hygienist if she could just do hand scaling because the sonic device is uncomfortable and causes more TMJ pain. Her response was, "why don't we compromise and do half and half." It made me feel pressured to concede, and likely she is being pressured/ encouraged to use this device on patients. I'm sure Coastal Cosmetic Dentistry has plenty of business, and lots of 5 star reviews, but it's hard to imagine that I'm the only patient that's been put out by the items mentioned above. You might want to at least give your patients a heads up that you require a response two days before your scheduled appointment to keep the appointment.

Absolutely the most misleading , misguided , and over charged dental practice I've ever been to…read more They will over charge you for services excessively. They attempted to charge me X3 cancelations for 1 visit. They also have kept money for service they didn't provide which was thousands of dollars, I'll be handling that but to help you out and avoid this nonsense . Dr. Sinclair is unprofessional, and snarky. They will fluff up the initial appointment to make it feel like they care about anything else other than over billing you. Absolutely get other opinions. This last 4 years of going here has been a nightmare . My temporary work was very badly done, the cheap temporary caps were so flimsy, the amount of cracks, and chips on temporary material exposing the real tooth. I've seen this man on several occasions and he never not once tried to fix it . I paid a lot of money for this unprofessional low budget work. I am beyond unsatisfied and disappointed. I hope nobody goes through this.

The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

I have had the pleasure of being a patient of Dr. Wissink (Volvo Parkway, Chesapeake, VA) for over…read more10 years, and she is truly an exceptional provider. Although I sometimes feel apprehensive about scheduling appointments, her remarkable skill, professionalism, and gentle approach consistently put me at ease. During one visit, I accidentally bit her finger while being fitted for a night guard, and she handled the situation with humor and grace, immediately reassuring me. She laughed it off, saying, "It's okay, I have nine more!" Experiences like this reflect her calm demeanor, patient-centered care, and genuine compassion. Patients may arrive feeling anxious, but they leave feeling reassured and confident in their care. In my experience, there is no better way to describe Dr. Wissink and her team than as the G.O.A.T.--the greatest of all time. S. Parks

Several phone contacts with the Konikoff Volvo Pkwy office, including my 1st-time appointment on…read more7/31/24, have been excellent! The front desk staff, doctor, and hygienist were amiable and professional. The oral care and attention to detail were awesome! I was so pleased and look forward to my next visit and ongoing patient care! 100% recommend Konikoff Volvo Pat Brown

they won't even answer the phone.... ive called multiple times over the past few weeks and nobody…read morewill pick up

At first I was satisfied until they sent me for a root canal. After that, the level of care in the…read moreoffice ceased. They sent me for the root canal and temporary filling, then told me I had to wait 8 months for them to complete the job. This is unreasonable and irresponsible. Would not allow me to speak with dentist about this. Basically told me to suck it up. If this is their level of professional care, it is lacking. Anything can happen in 8 months to tooth. Utterly ridiculous.

I have been a patient at this dental practice for nearly **15 years**, back when they were in a…read moredifferent location and owned by a different doctor. I originally chose this office because it was *exceptional*--not just clinically, but personally. They remembered my kids' names and birthdays. They remembered my pregnancies *before my children were even patients*. It felt welcoming, caring, and human. It honestly felt like home. Over the years, that feeling slowly faded. The practice became more sterile, more transactional. When they moved to the new location, everything changed completely. At this point, there are only two staff members left (aside from the doctor) from the years I've been here. While those individuals are wonderful, the rest of the staff simply does not have the same level of care, warmth, or emotional investment that once defined this office. What finally pushed me to leave is the ongoing **billing and insurance issues**. I am very proactive about requesting pre-authorizations because I have significant dental work being done. I make sure to ask for estimates so I know exactly what to expect. And yet, **every single visit**, I am told I owe **hundreds of dollars more** than what was previously quoted. I don't know if claims are being sent to the wrong insurance, if unnecessary charges are being added, or if something else is happening--but at this point, it feels careless at best and questionable at worst. Regardless of the cause, it is unacceptable. Patients should be able to trust the information they are given about costs, especially when they take the extra step to get pre-authorization. This is no longer the practice I once loved and enthusiastically recommended to others. The care feels gone. The transparency feels gone. And the trust is gone. After nearly 15 years, I am extremely disappointed to say that I will be looking for a new dentist and **cannot recommend this office to anyone anymore**.

Great , quick, quality service every visit. New location but same good dental clinic.read more

Joshua O. Miranda, DMD is an amazing dentist. He will always go slow and even apologizes repeatedly…read moreif he thinks the patient is in pain. He did so for me even though the tooth he worked on had a root canal and could not feel pain any more. I had to get a crown worked on right before surgery and he got me in and worked out a fix in order to avoid any dental issues being a problem. He tries to keep costs down and is so nonchalant about it. I trust him with my and my daughter's teeth and would recommend him to any and everyone. He is a genuinely caring person and will listen to your needs! I'm grateful for him.

I have been going to them for over 23 years. They are now too large to accommodate the clients…read morethey have. I needed emergency work and called their after hours line. Called the office when they opened . On hold long enough to drive over and be IN the parking lot when they FINALLY picked up. They told me to have a seat and they would get to me. Went in and waited until 9:27. Told them I was leaving. They called me in the parking lot and said my appointment was for 9:30 and they would never give me another emergency appointment! They NEVER told me they worked me in!!!! I wish Dr. David Konikff had never retired.

This is the first dentist's office that I've been to since being out of the military and it was…read morephenomenal. The staff here is amazing. They give you a lot of reminders before your appointment and they email you paperwork to fill out before your appointment. My hygienist was so awesome. She was thoughtful, and thorough and explained everything that she was doing and even took the time to explain my X-rays. She was so amicable and made me feel so comfortable. This was the best and most painless cleaning that I've ever had. When the dentist came in after my cleaning, he briefly talked to me listened to my concerns, and was able to refer me out to an orthodontist. I am so happy to have found this establishment.

Dr Bergano is my dentist and I am glad he is. From when the beginning when I first came to him & up…read moreto now, him and his staff have always been so wonderful. For all the years Ive been in Va Beach, his practice has to be the best Ive been to. There scheduling is always good. They try their best to accommodate you with your chosen time. When you get into the office, you rarely have to wait long because they work like clock work. Don't get me wrong though, their hygienists aren't rushing you because they always do a great job and make me teeth feel squeaky clean but they're just fast hard workers. When it comes to the billing process, they make sure they check with your insurances and make sure they get covered but if its not they offer payment plans. And if you ever been to a dentist you know how pricey that gets... Another thing, if you're like me and you hate when you get dental work and they need to administer anesthesia, Dr. Bergano for some reason does it so good I barely feel the pain of the needle. So next time you need a good dentist in Virginia Beach, choose Dr Allan Bergano.

I had such a great experience at Modern Family Dentistry. The office is beautiful, the staff is…read moreamazing, and I felt like my cleaning and overall care were extremely thorough. They gave helpful recommendations and even provided a referral. This is officially my family's new long‑term dentist.

Once again, a fabulous visit! Nice relaxing wait room, and appointments are always on time or very…read moreclose to it. My hygienist was very friendly, informative, and engaging. The dentist was very nice, as well: pleasant, engaging, informative. Need a dentist? Check Them Out!