Very welcoming staff. Corinne office manager is amazing. The gentleman in the front was very niceread more

If you have Tricare, beware. I went there for a checkup and cleaning. I hadn't been to dentist in…read moreover a year. They did X-rays and the dentist checked my teeth. After she left, I was told they didn't have anyone to do my cleaning. They said they were in the process of hiring someone. They didn't tell me this information when I made the appointment. A few weeks later, I get a bill for $162.00. They said Tricare didn't cover the total amount of my X-rays. This is the first time I received a bill for X-rays. I will not be going back.

I had been there a couple times for routine care. I called today to find out when my appt was next…read moreweek because no one had called to confirm. Found out my hygienist was no longer with the practice and I no longer had an appointment! They hadn't bothered to reschedule me with anyone else or call to tell me I didn't have an appointment. I guess when she left they just tossed out her upcoming appointments. Great business practice, huh? I won't bother to give them any more of my time since apparently it isn't worth much to them. **(And don't bother telling me to contact your office directly, because I called your office and this is how I found out I didn't have an appointment!)

If I could give this dental office--especially Dr. Griffith--zero stars, I would. This has been the…read moreworst experience I've ever had with a dentist. I originally went in for a simple procedure to repair a small chipped tooth. During my visit, Dr. Griffith said additional work was needed, including replacing several fillings that were not causing me any issues. Unfortunately, after the fillings were replaced, I began experiencing significant tooth sensitivity that I had never had before. Despite the time that has passed, I still deal with that sensitivity today. Stay away from this office and Dr. Griffith!

I am a former Midget Family Dentistry patient and when Dr. Midget moved out of town, our family…read moremoved to Eastern Virginia Family & Cosmetic Dentistry. We have had nothing but the best experience since coming here. If you need an EXCELLENT dental practice, look no further.

Another great visit. Greeted with big smiles early this morning. Always starts the day off great!…read more Courtney Proctor, my RDH, is meticulous and so kind. She is an ODU graduate and I love her professionalism and knowledge. She also goes the extra mile. Squeaky clean teeth, dropping knowledge on cleaning tips to improve my flossing routine and helping me decide on dental products. I love trying different tools. Dr. Clay is warm and pleasant to interact with. I liked the way he engaged me in determining the course of action for my dental concerns. Bravo! Customer service is amazing here. Billing is always exact and timely.

Beware when you are a new patients with insurance. I scheduled what I thought was exam and…read morecleaning. I had recently done panoramic and several other X-rays at another dentist. No one mentioned obtaining copies of records prior to appt. They wanted to redo all my X-rays instead of communication with patient about need for transfer. Then the dentist claims it is "illegal" for him to get a cleaning done without them. What law?!! Communication with client is key and none was done in advance. I walked out with nothing.

I originally became a patient under Dr. Hamilton, who was amazing--thorough, kind, and truly…read morelistened. When she left, I was reassigned to Dr. Lee, and unfortunately, my experience changed for the worse. Per Dr. Hamilton's recommendation, Suffolk Complete Dental Care referred me to Carson Endodontics for an evaluation & root canal retreatment. The endodontist there determined (after retreating my root canal) that another tooth, #13 was not salvageable and would likely need to be extracted. Dr. Lee followed up later (by personally calling me himself) and confirmed this, explaining we'd plan for the extraction and possibly a bridge. However, when I later called the office to schedule the procedure, the front desk said I was only booked for crowns--no extractions. I explained what Dr. Lee and the endodontist had told me, and the assistant said she'd check with Dr. Lee and get back to me. She called back and reassured me that no extraction was needed. I even called again--specifically stating I would not be happy if I showed up for the appointment and was told I needed an extraction. Despite that, Dr. Lee remained adamant: no extraction necessary. I paid in advance and came in expecting the agreed-upon treatment. Instead, I was blindsided. At the appointment, Dr. Lee suddenly tells me that tooth #13 absolutely needs to be extracted--and now #12 does too. I was completely caught off guard and unprepared, mentally and financially. What made it worse was the complete lack of empathy. No accountability. No apology. Just a cold, matter-of-fact delivery like this was just another day for him. But for me? It was incredibly upsetting. Now I'm left in pain, swollen, and struggling to eat while figuring out next steps. The front office staff has always been helpful--no issues there. But the communication breakdown and dismissive care from Dr. Lee were unacceptable. Dr. Lee completely mishandled my care. I was told one thing, paid based on that plan, then showed up to a totally different story. Now I'm in pain, frustrated, and honestly shocked at how this was allowed to happen. The front desk team? Amazing. Polite, helpful, professional. The office itself is clean and welcoming. But none of that matters when the dentist there is someone I can't trust. I will NEVER return. If this is how Dr. Lee treats his patients, I seriously hope corporate steps in before it becomes something bigger.

My whole crew (6 of us) are seen here and always have had great experiences. The office staff and…read morehygienist are very competent and friendly. Dr. Elgohary is knowledgeable and efficient. The whole staff seems happy to work there and genuinely care about my family's well being and dental health. No complaints, would definitely recommend!

Extremely rude dentist. Very pushy and horrible bedside manner. On top of that he damaged my teeth…read morecausing me extreme pain. I HIGHLY DO NOT recommend this location but mainly do NOT recommend this dentist.

Awesome dental practice in harbor view Suffolk. This office is located across river stone…read morerestaurant and the new shopping center with Lidl and other restaurants. The staff here is super friendly from beginning to end. My dentist, Dr. Sagun was wonderful. I hate going to the dentist but he was so friendly and gentle. He told me exactly what he was gonna do before doing it to put me at ease. The hygienist are all super friendly too. I've had Ashley, Heather and Jessica for cleanings and they do a through job. I always walk out of there with clean teeth that I hate eating after cause I want it to be that clean everyday. Lol. If you're like most people and hate going to the dentist, be sure to check out this practice and ask for Dr. Sagun. He always cracks jokes to help you not think about the procedures and make you feel comfortable.

This was my first time visiting this practice and it was a pleasure. My hygienist, Heather did an…read moreexcellent job with my check up and cleaning. No unnecessary digging and scrapping. I've been looking for a new dentist and I think I've definitely found a place that works for me.

Great staff, skilled hygienists, and an exceptional dentist make Edenfield Dental Office stand out…read more From scheduling the appointment through check-in, treatment, and departure, every step feels seamless and professional. The quality of care and overall experience eliminate anxiety, nervousness, and discomfort. Friends, family, and even fellow patients in the waiting room consistently express trust and satisfaction with this practice. I highly recommend Edenfield Dental Office. .

I am extremely disappointed with the way this situation was handled. I scheduled my dental…read moreappointment six months in advance, and my appointment was for 8:00 AM today. I drove approximately 30 minutes to get there, only to be told upon arrival that the office is no longer in-network with TRICARE. What makes this especially frustrating is that when I originally scheduled my appointment, this office was in-network with my insurance. If the office decided to stop accepting TRICARE, I believe it was their responsibility to notify existing patients who had appointments scheduled--especially appointments that were booked months in advance. Had I been informed even four months ago, I would have had plenty of time to find another dentist and avoid wasting my time, gas, and an entire morning. What also bothered me was that the office seemed more than prepared to collect a copay, yet there was apparently no effort made to communicate this major insurance change to patients ahead of time. I should not have to arrive at my appointment to discover that the office is no longer accepting my insurance. This was extremely inconvenient and, in my opinion, unprofessional. I understand that insurance contracts and networks can change, but patients deserve timely communication when those changes directly affect an appointment they already scheduled. I would strongly encourage this office to improve its communication with existing patients. A simple phone call, email, or message notifying me of the insurance change could have saved me a significant amount of time and frustration.

Not only is the office beautiful the staff are as well. I've had 3 root canal's and my experience…read morewith Dr. Petley was perfect. My case was quite unique and challenging, the work was successful and he had no issues facing anything that came his way. I felt special and lucky to be in his dentist chair at my next two appointments. No pain during the process. After the procedure Dr. Petley and his staff were there for me when I needed them. I have a rare bone disorder and experience dental abscesses on a regular basis. Carson Endodontics is my root canal specialist now & as long as I live! If you need dental work do not hesitate to call Carson Endodontics 7579428737

Came for a consult to evaluate several teeth. Everyone was so nice and professional and…read moreknowledgeable. Dr Carson took time with me and explained everything and answered all my questions. I wasn't rushed and felt comfortable with her assessment. they offered me a copy of my CT scan and provided it on a thumb drive. Thank you to the staff for an enjoyable appointment.