I can only surmise that Wall's Wrecker Service has changed their ways because I was helped by Mr. Wall himself and the reviews below (above?) sound nothing like him.
I called about 5-7 different towing services in the area to pull my 4x4 off a sandbar on the Lake Travis lakebed at Shaffer Bend. Mr. Wall pulled me out of a tough, perilous situation and was punctual, cheerful, and polite.
It's important to note that in the first 4 hours of calling for help, I became sadly intimate with the level of service in the towing industry in the Marble Falls area. For the most part, this industry is service by a bunch of huge assholes. Multiple service providers were flagrantly indifferent to my plight. At least 2 of them told me they would come and never showed or cancelled hours later. Finally one rather indifferent lady told me "Nah ... we're not bailing you out there. Call Wall's. He's the only guy that will come out there in that sand."
Unfortunately I couldn't get Wall's on the phone the same day, so I had to leave my truck on the lakebed overnight. No I did not sleep well that night.
In the morning I got Mr. Wall on the phone and he politely agreed to meet me at Shaffer Bend and he sounded confident he could get me out.
Mr. Wall showed up with a traditional wrecker on top of a flatbed. He was quite confident he could get me out. I think he brought 2 tow trucks in case his older one got stuck or to daisy-chain winches if necessary.
He got me out in a jiffy. Given all my conversations of the day before, I was prepared to pay up to $500. When he charged me $250, I was happy to pay it and considered giving him a tip ... just for not being a dick. But I figured $250 was enough to cover his 45 min of work. read more