The staff there has always treated me well. Today I needed assistance and the staff member put in…read morethe time and effort to help. I went there this afternoon and I believe her name is Lori (my memory is a bit messed up so hopefully I got it right). I have been there a few times and always had a good experience. thank you again

The lady I spoke with was so incredibly rude and nasty to me on the phone when I was requesting…read moreinformation. There are plenty of storage places to choose from and I will always choose to do business with people who respect their customers and sadly, this is not the place. Shame on that lady who answers the phones.

Most of them not in required uniform and safety gear. My couch, my kids bed and chair were not…read moreinstalled properly and is a safety hazard. It's was a really lousy service I had. They took about 10 breaks and did not finish as scheduled.

We had the absolute best experience with this company! So proffesional and efficient. They handled…read moreall of our iteams with so much care. Sonali, Dorian and Cristina packed every iteam and explained how they labeled each box so when we arrived to our destination looking for certain iteams would be easy! Jacey and Leo then joined the next day to load our iteams and were as equally as proffesional and helpful. We were amazed at how careful they were handling our heavy iteams down our stairs. Highly reccomend this team and hope we see them again in the future !!

Buyer beware. I…read morerented a truck and tow trailer from this U-Haul location and was promised a mileage discount by the general manager, Laiza. When I followed up, she simply said she could not honor it. No explanation, no effort to make it right. This was disappointing and frustrating, especially after relying on what I was told before renting. I would not have booked otherwise. Be cautious and get everything in writing if you use this location.

Lisa Marie is an outstanding GM with a real passion for making sure the customer is taken care of…read more She practically made a move from Texas to Oak Harbor, a breeze, and even set me up with some good discounting because of my service. I highly recommend this location.

Owner was going to auction my belongings with zero notification, I received the letter 1 month…read moreafter closing my account. What's worse is I physically talked to the owner and another staff member on 2 occasions and neither told me of the plan to auction my belongings. Buyer beware especially if you are going to get deployed and wont be available to resolve issues as you will come home to an empty unit! Be careful as the scam is they will take your credit card details but if you don't specifically say you want autopay they will just not charge you and proceed with auction!

Great Staff!!!! The best that is out there! I recommend them for your storage needs, I have been…read moreworking with them for a while and they made the whole process for me as easy as could be! If I need storage again, I will be going back to these guys!

We would like to thank Christina and Anna for their outstanding customer service. We returned our…read morePenske truck to their Oak Harbor facility and received awesome service, including follow-up phone calls, which just doesn't happen from most Penske rental truck facilities. They actually had knowledge of the Penske product and policies which was most welcome. Thank you again.

These folks are very helpful and pleasant. I have been a repeat customer. They have allowed me to…read moreget cost effective storage and take great care of my stuff.