My apologies for the extra lengthy review! I typically do not air my concerns online, but the managers left me no other choice: On Monday, December 11, 2017, my son and I visited the Arroyo Grande Walmart for the sole purpose of choosing names off the Senior Citizen Mitten Tree and purchasing gifts for those recipients. We chose three names: Robyn, Mark and Dexter. I took a picture of my son holding the Mitten names because we wanted to promote this worthy cause on our Social Media accounts. In all, we purchased two flashlights, two large tins of Christmas cookies, two large men's T-shirts, a package of men's socks, and two candy canes, totaling close to $60.00 (please see the attached store receipt: Ref # 734500259741). As a single mother, I work very hard to provide for my son and myself, but I also want to instill in him the importance of helping others, especially those in need. To ensure the items went to the appropriate recipient, I made sure our cashier, stationed at Terminal # SCO11688, bagged the items in separate bags, tied each bag closed and secured the corresponding mittens to their respective bags. The cashier then called up another associate to take the bags to the back of the store. A little over a week later, on Thursday, December 14, 2017, I returned to the Arroyo Grande Walmart to pick up mine and my son's Christmas cards from the photo center located at the back of the store. As I walked past the Senior Citizen's Mitten tree, a familiar name caught my eye: Robyn. The reason this name caught my eye was because of the unique spelling. I took the mitten off the tree, turned it over, and sure enough, it was the exact same card! I searched the rest of the tree and found Mark's card had also been repositioned on the Mitten tree. I did not find the third recipient's card, but at this point, I was so distraught over my discovery, I went to find a manager. I first spoke with the customer service manager, who then called the front end manager up (forgive me for not having her name). This second manager was neither apologetic nor helpful; in fact, she was rude and combative. As I tried to explain the situation, she cut me off mid-sentence and said, "We have nothing to do with that tree or the mittens placed on it". I told her to allow me to finish, so she did, after crossing her arms. Once I was finished explaining the situation, she said, "What do you want me to do about it." I told her I would go out to my car, retrieve my receipt, and they could refund my money for the items purchased. She said she would not refund my money. I then told her it I thought, perhaps, one of her employees had put the items back on the shelves and returned the mittens to the three, to which she responded, "I stand behind any one of my associates. None of my employees would ever do anything like that!" I then suggested maybe the organization who manages the tree was at fault, for which she said I was happy to contact them. I took the following picture of the letter attached to the mitten tree, but there are so many names associated with this program, I did not know who to contact. As I became more upset, this manager then called up the store manager, Shelly Wallace. At this point, I was in tears standing in the store entrance. The store manager, while she expressed some concern and remorse, was no more helpful than the previous two. It was clear I was not going to receive the type of help and support these two store managers should have offered, so I left with the mittens. After giving myself a few days to calm down and process this experience, I have decided to contact every name associated with this Mitten tree, as well as Walmart's Corporate Offices. While the total amount purchased was only $60.00, the fact that a program meant to help others, especially at this time of the year, is recycling recipient's name cards on their giving tree is an atrocity! I was so disheartened and discouraged when I discovered the names had been placed back on the tree, but I was enraged and shocked by the lack of empathy and desire on the part of the Walmart managers to make this situation right. I should not have to be the one spending my time researching and contacting all parties involved. That should have been offered to be done by the Walmart managers. If Walmart is going to host a fundraising effort, such as the Senior Citizen's Mitten Tree, they ought to have some accountability for how it is run and managed. At this point, all I want is to shed light on the corrupt nature of this experience. I do not know if it was Walmart or the associated organizations that are recycling recipient names on this giving tree, but the public should be made aware so they can make an informed decision as to whether they want to contribute to this cause, or to continue shopping at Walmart. To help bring awareness to the public, I will be sharing this experience on my Social Media accounts. read more

This is the for the pharmacy. I can't speak about the rest of the store because after our experience at the pharmacy we got out as quickly as possible. How is it that the pharmacist does not know the COVID vaccine schedules recommended by CDC? Not sparingly does her supervisor or her associates? Turning away people seemed to be their objective in denying us vaccine we were entitled to and was recommended CDC. The recommendations were made as early as March 2022 and this is mid July 2022. It took us an hour to convince them by our going to CDC and proving to them that this is the schedule. How many others will not take the time or where to find information and have been turned away? Furthermore all is needed us to self attest. But , you have untrained anti vaxxers who work the cash register turning people away. Walmart should be ashamed of itself. read more

I don't hate Wal Mart for being a big box store. I did, however, go to war in order to keep my oath to "...protect and defend the Constitution of the United States..." The folks at the exit don't understand that the Fourth Amendment says that I DO NOT have to show them my receipt. They can't assume that I'm a criminal until after I prove that I am not via my receipt. I had to spend five full minutes arguing with the last one about Constitutional law. Support your Fourth Amendment rights by refusing to show your receipt at all stores (except Costco because you sign a contract where you agree to show your receipt in order to become a member). read more

I won't go here. Management allows a mentally ill homeless person to lounge on a grassy island just opposite the main entrance. This person is filthy, smelly and disgusting--drinking, spitting and accosting children, elders and adults. She is surrounded by piles of garbage bags. I asked several local managers to remove her and nothing happened. I just made a corporate complaint about this. Manager Shelly Wallace needs to fix this. read more

I like this store. They offer a wide variety of brands and the prices are the best on everything they sell. Getting in and out is easy, and the employees are friendly, knowledgeable and helpful. If you need to return something, it's totally no hassle. I could browse this store for hours. They also have clean, comfortable restroom facilities. I recommend this location. read more

The new manager "Coach Kelly" will not honor Walmart.com prices in store. You can order items on line with same day pick up at the Walmart.com price. So that's what I did. This inconvenience of waiting for my order to be ready when I was already at the store was worth the money saved. Maybe someone in one of the big offices can explain false advertising to her. read more

I was just charged for something I did not buy, I can not get ahold of anyone to remedy this, it should be easy to track the asshole they are sending something to him and I have to pay for it? Walmart is a piece of shit, why do they not have an email address that I can contact them with? because they do not care about you or me! read more

Although the store manager was empathetic about my experience and offered me a 50% refund, when the item finally arrived on the 25th it was the wrong size. So all in all from start to finish a horrible experience. Do not trust Walmart for anything important! read more

On god everyone here is as dumb as the bag of grill pellets on the store's profile pic, don't expect to get any useful help ever. Fire spot to steal from tho definitely recommend checking out how much free merchandise you can get out of the store read more

Its a Walmart! Usually crowded and disorganized but they do seem to have good deals sometimes. I usually pop in there when I want to get a halfway decent deal. Self checkouts are great but can get crowded as well. read more

Hate Walmart!!! Greeters are the only positive to this store. I never can find anything I am looking for....The store smells and just feels dirty. I'll pay a little more and go somewhere I can count on. read more

This walmart us to be awesome. 8 years ago looks like they fired all the cool people no all personell are snakey a And rude now electonics is. Bad hire. New people please make walmart great agIn !!5 read more

Security guard is a peice of shit. The dude with the black shirt trying to "blend in as a customer" Fuck you. Fire that asshole immeaditely

Looks like Walmart is buying this guys bs. Spreading disinformation is never good. No matter the party.

Always has EVERYTHING!!! Also lots of the customers are fun to watch!!! Also very organized

No face mask are required what is wrong with this clueless business spreading the virus!

I'd give this store negative stars if I could! POS store! Worst customer service ever!

Typical Walmart. Nothing unusual, bad or exceptional about this particular store.

I like this Walmart compared to others. Nice staff.