Karen, the owner of Gator Tire, is one of the nicest people I have ever met in my life. She really…read morecares about customers, and customer service. She asks about life, and your family, even when they are extremely busy. And they are always busy! Their lot is always full of cars -- which shows that customers keep coming back. Service is fast and efficient. And I have been so impressed with her CARE and explanation to me of what needs done. I have an older Honda CRV, and she lets me know that "In six months or so," or "The next time you come in for a safety check," we should plan for this new part, or 2 new tires, etc. That allows me to budget, and be prepared, rather than be socked with a huge bill, like most places do. Again, I can't say enough great things about Karen and Gator Tire. I have recommended her to my close friends and colleagues, and will do so as long as I live in Carbondale.

Corey was incredibly kind and helpful. He made excellent recommendations and is a true asset to…read morethis location. Corey is very knowledgeable, professional, and genuinely customer-focused. He went above and beyond by taking the time to put the windshield wipers on my car. It's hard not to think a manager would be proud to have him as an employee--this level of initiative and care is exactly what deserves recognition.

Helpful clerk came out to help us put our wipers on in a rainstorm, without us even having to ask…read more Good man.

I was very impressed with this shop. Our car was towed here after breaking down at the previous…read moreexit. Melanie, Joel, and the techs were doing everything they could to get answers and kept us informed with each step. Joel said they could not find anything that stuck out, however he wanted us to stay until the suspension tech was in the next day. Not something we wanted to hear but it turned out to be for the best because we left, stopped to get gas, and things got worse. We checked into the Baymont off Main St. (awesome staff here as well). The next day Melanie had arranged for John and Stan to come and pick up the car to drive it back. Stan pulled into their parking lot, stopped, something fell to the ground, and that's when they discovered the transfer box for the front to back differential broke completely apart. They were able to drag the car in, lift it, and determine the extent of the damage. They found the part in Memphis so we would need to wait another day until it arrived. We were very happy to have an answer and we were very grateful that everyone at the shop was so helpful. Will helped us empty the car when our other ride came to pick us up as well as hook up our small trailer. This shop was SO busy and the entire staff remained professional, courtesy and didn't let the pressure get to them. A very big thank you to Melanie, Joel, Stan, John, Will, and the techs that worked on the car.

Oil change $43 little slow but good to hangout during heatwave they will drop you off somewhere if…read moreneeded friendly service.........................

Nice and simple service. There was a 15 minute wait and the oil change itself took about 15…read moreminutes. The staff was great. No complaints.

The workers at Valvoline are top notch! This is my go-to for my quick oil changes or simple car…read morequestions and fixes. I can count on them being honest and efficient. If they can't get it done, they let me know and may even recommend a local shop or two that can. Excellent bunch of workers! Tell them Kindra Speech sent ya.

I took my vehicle to Pat's Auto Service. The staff were friendly and treated me with respect. The…read moremechanics that worked on my car were great at finding the problem and even offered to show me where the problem was and what could be done to fix it. Great place to take your car.

Needed to have my thermostat replaced and already had a cost from another shop.After informing Tim…read moreof other quote he got back to me with a price that was over 30% lower.The work was performed today it was a completed in quick professional manner.I would highly recommend Pats for any service they provide.

Amazing customer service. I was approximately 7 hours from home with a low tire notification on my…read morecar. I stopped at this tire shop; they helped me with my issue; and I was back on the road in less than 5 minutes. If I could give more stars for this review, I would. It is hard to find this level of customer service anymore. I am thankful for this business.

I had to buy 4 new tires because mine were worn and it took at most 10 minutes to get done. I will…read moredefinitely be back here for my car needs.

Very friendly and honest folks. They won't try to sell you anything you don't need, and they're…read morealways upfront and responsive. It's hard to find a shop this trustworthy--highly recommend!

Quick service. Very friendly staff. Recommend! Thank you for taking care of us in the middle of our…read moreroad trip.

Poor treatment by owner my sil bought a car from him my sil in hospital undergoing surgery right…read morenow. He bought car from them it was to be moved off lot by Monday he gave me one more day and if not gone will tow it to impound lot. I told him couldn't he work with us and said no said lot was for paying customers. My sil is a paying customer. I told him he could be nicer and he laughed at me. So much for small town kindness.