The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Bought a 2023 Nissan Frontier Midnight Edition slightly used from this dealer. Bought the extended…read morewarranty with no time limit and up to 100,000 miles. I bought a truck but what I got was a great dealership. I took my truck in for it's first oil change and tire rotation, and I'm very particular. I asked them to use a torque wrench on the oil plug and not an impact wrench. Not only did they use the torque wrench I asked them to they showed me the specs it was tightened to!!! ( I got to watch them work on my truck.) Every question I've had, along the way, has been answered promptly. I would highly recommend this dealership for any purchase, maintenance, or repair.

5 star at this location, Why? Because just last week we…read morevisited this city from Biloxi, MS and had car trouble. While I was thinking OMG, dealer prices. So we pulled into autozone in Carbondale and thank you Jesus we did. These guys and gal there were awesome. They went above and beyond duty getting us up and running. Our vehicle had never been in cold weather like snow or freezing temperatures. Turns out all we needed was a battery and reset. These people took care of that for us and we are finally back in Biloxi enjoying fresh seafood again. Big to all of you there. What a great crew.

I worked for Auto shack started in 1983 in Carbondale il store 148. I worked for now autozone for a…read moretotal of 28 years. I now work with O'Reilly auto parts in carbondale il.Based on my customers comments an overwhelming number of negitive comment and my own current knowledge of autozone I can trll you they have lost their focus on customer service. definitely different from 1983. come in to oriellys and find out why!

Went to get a simple patch from a screw in my tire. They scratched and gouged my wheel all to shit…read more Dont recommend whatsoever

Walked in to shop at 8:45 to get an oil change, strod at front counter for 10 minutes while worker…read morewas in the office on the phone. Never acknowledged me or said "I'll be right with you". After 10 minutes, another worker walked in, looked at me, grabbed one of the envelopes, and walked out. I had enough, and just left

I was very impressed with this shop. Our car was towed here after breaking down at the previous…read moreexit. Melanie, Joel, and the techs were doing everything they could to get answers and kept us informed with each step. Joel said they could not find anything that stuck out, however he wanted us to stay until the suspension tech was in the next day. Not something we wanted to hear but it turned out to be for the best because we left, stopped to get gas, and things got worse. We checked into the Baymont off Main St. (awesome staff here as well). The next day Melanie had arranged for John and Stan to come and pick up the car to drive it back. Stan pulled into their parking lot, stopped, something fell to the ground, and that's when they discovered the transfer box for the front to back differential broke completely apart. They were able to drag the car in, lift it, and determine the extent of the damage. They found the part in Memphis so we would need to wait another day until it arrived. We were very happy to have an answer and we were very grateful that everyone at the shop was so helpful. Will helped us empty the car when our other ride came to pick us up as well as hook up our small trailer. This shop was SO busy and the entire staff remained professional, courtesy and didn't let the pressure get to them. A very big thank you to Melanie, Joel, Stan, John, Will, and the techs that worked on the car.

Oil change $43 little slow but good to hangout during heatwave they will drop you off somewhere if…read moreneeded friendly service.........................

I needed some help getting my mom's car ready to be shipped from Marion to Dallas, Texas. A friend…read morerecommended finding the local dealership to see if they would give the car a mechanical check up and then help me coordinate with a transport company. The folks at Marion Subaru were happy to oblige. I dropped the car off on a Saturday morning, they had the work done by Monday afternoon and by Tuesday the car was on its way to Texas. Other than the drop off, I handled the whole thing over the phone and they were great! Hoping the Subaru dealership in Dallas is as accommodating and professional.

Had a wiring issue with my liftgate. Took it to Marion Subaru. They charged me two hours of…read morediagnosis to leave me without a fix. They had the vehicle for 12 days. Took it to another shop in town and had it fixed in a hour. Bad fuse.

Nice and simple service. There was a 15 minute wait and the oil change itself took about 15…read moreminutes. The staff was great. No complaints.

The workers at Valvoline are top notch! This is my go-to for my quick oil changes or simple car…read morequestions and fixes. I can count on them being honest and efficient. If they can't get it done, they let me know and may even recommend a local shop or two that can. Excellent bunch of workers! Tell them Kindra Speech sent ya.

Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.

Recently had some work done to my Prius that insurance paid for. No problem this trip. Insurance…read morecompany handled the billing. Then I got a Toyota Corp notice in the mail about a class settlement I was entitled to. Toyota Corp instructed me to contact dealership to arrange free check to determine if the settlement funds should be used to make a replacement of a frequently failing part. No one at Marion Toyota would speak with me about this, even when I showed them the official card from Toyota Corp. Extremely unhelpful. It was as if without payment already arranged for service, they didn't care to help me. Now I have trouble with the hybrid battery. I've called Marion Toyota to see what they can do for me. Of course, I'd pay out of pocket. Again, they just didn't care to help. Pretty much told me that unless the car breaks down on me, there's nothing they can do. And they're supposed to be the technical experts on these cars. I'd rather drive VERY far away to another Toyota dealership for help--even just advice about where else to go--than deal with Marion Toyota's aloof staff. Unless you've already showered them in bills, they can't be bothered with you. My two sons are about to leave for college and I want to buy them each a gently used Toyota OR a new but economical Toyota. Guess where our family WON'T be buying our sons' cars. If you can't be bothered with already established customers, don't expect them to bring you more business.

Always friendly and very helpful. They seem to be able to get some of the most obscure parts. Since…read moremost auto parts stores are within a few dollars of each other, I'll go to the one I can truly rely on time after time. Special shout out to Brad.

Honestly where do I start? They are involved in the community and they are ALWAYS my FIRST CALL for…read morea car part. Josh is a great guy and I have been dealing with Brad, Craig, Jimmy, Kerwin etc... for a LONG time! They not only provide great service when our family was in a HUGE CRISIS they even stepped up to support us through that! I will FOREVER make Napa my first call and go to parts provider!! Not to mention if they don't have it at their store they will find out where it is and go above and beyond to get it for you!!