Bunch of clowns. I asked for an oil change and tire rotate. A few minutes later the man tried to…read moresell me air filters and then tells me they cannot rotate the tires, the lift is down and he didn't know? Of course they were already into the oil change. Then minutes later he said 'all set'. I told him that he did not give me a quote or talk about the type of oil. No thank you offered, no apology. Avoid this place

They were quick but cost as much as going to the dealer even with a coupon. And they showed me a…read morecabin filter that I know was not mine, trying to up sell me. Never going back.

Walk in service: Took over 4 hours for four tires and an alignment. (Quoted max 2 hours) I wonder…read morewho got the pit crew and theirs done in 10 minutes. Cherry on top I watched them give away free wipers to people who were waiting that came in after me. No offer for free wipers or any apology to rectify situation. In any other event aside from a blowout seek services elsewhere unless you have 4 hours to throw away. Since when do we change tires, pull the car down wait 2 hours and then do an alignment? Who is running the show here?

Spencer and Mike were absolutely AMAZING. They were professional and personable…read more Took my mom to get air in her back to tires. Not only did they do what they were asked, they also noticed that one of her sensors were bad. They gave us pricing information before we left and other tips. We'd had a long busy day and were all over the place trying to explain things. They were patient, shook our hands, joked around a bit. Really reassured us on things and made us feel welcomed at their establishment. Typically the guys just air the tires, give you the basic run down and send you on your way. No issues with that. Spencer and Mike went above and beyond with their customer service. Great guys! THANK YOU

I brought my car to get an oil temperature switch replaced and they ended up cracking my intake…read moremaniifold. they told me it was like that when I dropped it off, which is not true. please! stay away from this place! it used to be a good place to go to 5-6 years ago. it's a shady place place now. if you need air in your tire do not go there cause they'll call you and tell you you need a new transmission or something!!! very poor ran place!

Normally they have always done a good job. However to take advantage of people and not complete the…read morejob and to quote one price and then add charges without explaining or giving options is considered TAKING ADVANTAGE of people. Brought my car in because the brakes went to the floor, they replaced the back brakes and said I had a bad caliber, they told me the price and although it was expensive, I agreed because I needed to get it fixed. When I picked up my car, the price was a lot more than what was quoted. And the brakes still go to the floor. So still dangerous to drive and manager didn't seem to care. They also had added a brake kit on there that was $11.09, I was charged $110.90. clearly added a zero behind it. Didn't read right on my invoice. When I called about it, I got an agent that didn't listen and didn't speak clear English. She just kept asking if I wanted to make an appointment. I told her I needed to talk to a manager and she put me on hold and told me the manager was with a customer and will call me back. I waited an hour. I called back and I was told that the manager was still with a customer. So I decided to drive up to the store only to find out that it was closed for the day. Not once did the agent that answered the phone tell me they were closed but lied to me and told me the manager was with a customer all 3 times I called. I did call the next day and the manager said the invoice was wrong but then said they charged 110.90 for new lug nuts. And he isn't sure why it was billed under a brake kit. Never apologized, never tried to make it right and honor the invoice. Over $700 for back brakes, one caliber and "lug nuts" ! I called the Davenport store just to see what they would tell me and I asked how much for the same service and the guy was extremely nice and gave me a breakdown and even said you can bring in your own lug nuts if you would like to save money! That is honest!! The only reason I even went there was because my lug nuts were stuck and I couldn't get them off, otherwise I could have done the work myself. So disappointing that there was no communication! That is poor business taking people for as much as you can and not being upfront and honest! Had they been honest and quoted the correct price with the breakdown BEFORE the work, and maybe if the brake pedal still didn't hit the floor after paying all that money, then I would have something nice to say!!

I bring all my vehicles here. Honesty is most important to me. And they have always been with me…read more Even told me a few times that a problem wasn't going to be something they could handle. Then the owner gave me a great referral to another very honest shop. Anytime an estimate has ended up being higher is when other issues were discovered during the repair. That's normal and expected, and no way possible to anticipate and estimate over the phone. I question the brake line review as I was a boy once and I raised three of them... I'm guessing there may have been a bit of a communication breakdown somewhere and I suspect it was between his ears. I'm guessing it was more an issue of him not understanding everything. My recommendation is: a) bring your problem to Brian, b) have him look at it, diagnose it, and then give you repair options/prices, c) have him fix it.

The gave me a quote and then added shop fees and other things after the quote. If there are fees…read moreassociated with the work being done, they should have been up front about it.

thanks Rich and crew - always willing to get you in and your vehicle back to you with out braking…read morethe bank

GREAT SHOP!! come here first before any where else! great price & great quality ask for rich he…read morewill get you taken care of in a timely manner