Just got off work at 4:30pm and showed up at 4:40pm as they don't close until 5pm. Me and one other…read moreperson pulled up at the same time and the two people working a man and woman gave us the worst customer service. The woman was giving nothing but attitude and you could tell neither one wanted to help us. The man told us it would be a minute with an attitude and they both rolled their eyes at us when we both said we only needed an oil change. They both closed the door on us so we both just left because honestly it was the worst service I've ever been given and I've been a returning customer for years at multiple location. Sorry some of us work and don't get off early enough to be there by 4pm but how I was treated was uncalled for and nobody deserves to be treated that way. If you don't like your job go find a different one.

Attempted to install my own cabin filter- well it did not work in my favor! Called this store…read moremanager told me to come right up and he would fix for me! He installed and put my car all back together for me!! Customer service was above great!! Will continue to go here for all my cars needs!! Pedro 5

Complete incompetence. Couldn't even properly reattach my oil valve causing over $300 in damages…read more Then their corporation refused to compensate me for their F@#$ Up.

March 16th on a Monday I went to try to get my oil but it was icy and I have a skid plate…read moreunderneath my car and they couldn't get it off because the clips were frozen. So after I left on Monday and I didn't get that oil change, I started smelling an oil smell in my car that was right. Well, I come back on Tuesday and got my oil changed. Finally I popped my hood and I found out they forgot to put my oil cap on oil was shooting out the whole time on Monday when I was driving another thing too after having that big oil mess in my engine bay didn't really clean it. They're just squirted stuff on it. They didn't wipe it. Like this is really serious, but they don't think it is because if I happen to lose too much oil and if I never came back, then my car would've been messed up.. Also when taking off the skid plate underneath my car they broke the clips so then they had a zip tie. They weren't very professional and they took a long time. I had to be the one cleaning up the oil mess in my engine bay because I was getting headaches of the oil fume coming through my vents. The technicians need to be retrained. They need to pay better attention because something serious could happen like for example if I wouldn't of been able to come back and if I kept on not knowing my oil, cap has been off the whole time that could've really messed up my car I do not recommend going to this place because the technicians pay attention and need to be .

Great service great people,…read more Mitch and John were exceptionally responsive, courteous, and professional. The services offered were very reasonablypriced and well perform. I'm thoroughly happy with my experience and will be returning Customer. Thank you Tires Plus Second time around, Different experience

I brought my truck in for a tire rotation arrived 10 minutes before my appointment time. I was told…read moreit would take 30-45 minutes max. I went next door to Theisen's and browsed for a bit. Came back 40 minutes later and when I walked in, the desk attendant said, "oh sorry, we will get that right in!" He says we should have it for you in 15-20 minutes. I'm sitting here shopping for tools I will need to rotate my own tires.

I was very pleased with the service. Needed an oil change and got a convenient appointment. I chose…read moreto wait. They did the work. Price was fair. I will use them again for whatever my car needs.

Everyone I encountered here was very helpful and very polite. I highly recommend them. They did a…read moregreat job. I was very appreciative of how everything went. Great team work.

Jeanie specifically was absolutely terrible at conducting a phone call telling me my car could not…read morebe serviced. I still dont even understand why ??? and jeanie was horrible at pretending she knew how to explain. the whole department is awful and I regret coming here for so many years, regularly with no issue before. ugh what was I thinking. Never again will I drop a dime for this place.

Not at all knowledgeable. The customer service in the tire department was not helpful at all and…read moreacted like they didn't even care. Was unwilling to look up my tire size through their database, instead told me I had to bring them that information. I gave them the year make model and vin and that it was a 14 inch wheel but from all that they couldn't tell me a tire size. Car was in the shop so I couldn't provide the exact size for them in the moment but I know it only takes a simple search on their computer. Guy just continued eating his sandwich and told me to come back later when I had the exact size for them. Seriously? I have given less info at an actual tire shop before and they gave me multiple options. Took my business to Tires Plus. Very disappointed with the Walmart automotive staff ‍

We are in town for just a few days and had a flat. We called a few other places but they couldn't…read morehelp us for several days. We called Firestone and Eldridge helped us out in just a few hours even though they had to order the tire from another location. Eldridge went out of his way on his day off to go pick up the tire so that our trip wasn't delayed. Unbelievably friendly and helpful. They had great communication and both emailed and called as soon as the tire was available. And the price was super reasonable!!

The Firestone in Davenport at North Park Mall has absolutely 0 professionalism. After my truck was…read moretowed to their location for a next morning appointment, my keys were left in their drop box just like I was instructed to. So I stop by the shop the next afternoon on my lunch break expecting my work to be completed only to find not only have they not started but was unaware that my vehicle was there and they had no keys for it. After calling me a liar they actually located my keys in the drop box and their mechanic told himself no one had checked the drop box prior to this. At this point I paid to have my vehicle towed to away from their property to be worked on never to return and would not recommend them mainly for poor customer service and poor accountability.

Have Chevy uplander 2006 Had problem with my weels that…read moremaking bad noise and the engine that didn't work the best. I came to the store, left the car, the guy called me tell about all the problems. It was Purge canister, also he change the plugs That never replaced before. Give me very good price and tell me that I have few lil problems that cost more but he was honest Said that I drive like that if I don't want to spend more money The problem solved I'm very happy For sure I will come just to this place.

I am thrilled that I found this shop. The owner, Mike, is a straight shooter - does not try to up…read moresell services or products, performs the work in the time frame he promises, and charges reasonable prices. I highly recommend Good to Go!

I bring all my vehicles here. Honesty is most important to me. And they have always been with me…read more Even told me a few times that a problem wasn't going to be something they could handle. Then the owner gave me a great referral to another very honest shop. Anytime an estimate has ended up being higher is when other issues were discovered during the repair. That's normal and expected, and no way possible to anticipate and estimate over the phone. I question the brake line review as I was a boy once and I raised three of them... I'm guessing there may have been a bit of a communication breakdown somewhere and I suspect it was between his ears. I'm guessing it was more an issue of him not understanding everything. My recommendation is: a) bring your problem to Brian, b) have him look at it, diagnose it, and then give you repair options/prices, c) have him fix it.

The gave me a quote and then added shop fees and other things after the quote. If there are fees…read moreassociated with the work being done, they should have been up front about it.

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !