Staff is knowledgeable, helpful and friendly They have a…read moregood supply of items and it's clean and neat and they have a Good set up for isolation during the Covid pandemic As a matter fact I'm actually surprised how helpful they are they've actually gone out into the parking lot many many times to help people install the part they just bought - there like a self-serve m Auto shop with helpers They are however a little bit shy sometimes about enforcing the mask rule They have a good selection of snacks and candy Don't let all the oil and grease stains in the parking lot bother you, this is where thrifty and poor people fix their cars

save your money!!!!!!!!!!!!!!!!!!!…read more priced a fuel pump for my 2012 colorado. online shipped to my house 60. went to autozone and was quoted 504. plus tax......... you do the math. Manager looked at me funny when I said I would have paid 150. to have it right away, but that was insane! Joke of the yr! I laughed all the way home and Ill wait the week......

Drove out from Cazenovia to get parts, there was a line of 8 other customers and one clerk. Was…read morevery very slow, the second clerk was in the back looked up numerous times, never came to help him. The manager then walked by looked, saw the large line, three times, went into I'm assuming her office and never helped. Needless to say, horrible experience.

Company never responded to application. Poor reflection on an otherwise good company.read more

Luis G. personally helped me when I needed a recharge for my A/C when other places turned me down.read more

your employe luis G was very patient and took his time to solve the problem and was very helpful…read moreand left me satisfied

Took my leaky 2006 Altima in to sell for many great parts. Has a great engine, low mileage. The…read moreguys were great and I really would recommend this business.

Being aware of their 30-to-close deadline, I called ahead knowing I would be cutting it extremely…read moreclose driving out from work. They said no problem. I got into the parking lot at 5:00pm, walked in by 5:01 and they would not allow me in the yard because it was 29 minutes to close... even though I called ahead asking if it was okay. Not cool guys, very not cool. Moral of the story is, don't expect kindness from these folks and make sure you're there EXACTLY 30 minutes beforehand.

Our motorhome broke down Leaving us parked at the side of the road on a hot day. Cunningham was…read moreable to locate one for us and brought it to us. Unfortunately needed a larger one which they also brought to us after hours. Nice to have a locally own parts store with great customer service and friendly staff

From the owner: Quality customer service, Competitive prices on all your Automotive parts and paint needs, Tool and…read moreEquipment supplies, Heavy duty parts supported by Haldex and other big name Suppliers, Technical support on warranty and Manufacturing issues.

Helpfull, fast, if they don't have it, they can find it, and the price is right!…read moreJim K.

I started going to Autopart International a few years ago in a few different Syracuse-Utica…read morelocations and at first they were good because they had things that the big box stores didn't have. Lately in 2018 they mumble, "Uh, no, don't have it," "That's not a good part number" and hang up on me. I think it's because I'm a regular guy and not a business. I know my parts better than most, and I want to buy to get it today, so I'm a good customer. If you only want to talk to pro mechanics, just say "Only for the trade" or something nstead of being rude.

DO NOT BUY A CAR FROM RAMANO MAZDA - Especially if it's not a Mazda!…read more I bought a used car from Ramano Mazda back in March and it has been one of the worst experiences I've ever had. Just three days after purchasing the vehicle, the check engine light came on. I immediately notified the dealership, and instead of actually addressing the issue, they simply turned the light off. Unsurprisingly, it came back on just 10 or less days later. After getting the code read elsewhere, I was informed it was a completely different issue than what they claimed. That's when the real runaround began. Because the vehicle is a Volkswagen, Ramano Mazda said they couldn't service it and I had to wait for an appointment with their sister dealership, Ramano Volkswagen - which was booked out three weeks. During that time, no loaner was provided because Mazda said it was Volkswagen's responsibility and vice versa. No one wanted to take accountability. After WEEKS of back and forth, it turned out the engine gasket cap needed to be replaced - a repair costing nearly $5,000. Luckily they agreed to cover it, because this was something that clearly should have been caught BEFORE selling the car. But the nightmare didn't stop there. The car was STILL driving weird. When I brought it back, I was told it needed another $1,500+ worth of work - which they refused to cover. This included brake pads/rotors below 3mm, worn ball joints, loose control arm bushings, tire rotation, and recommendations for replacements. NONE of this information was disclosed and when asked they said they "missed and it slipped through the cracks." How this car supposedly passed inspection is beyond me. Either they overlooked major issues and lied on the inspection which is a lawsuit in itself or just didn't care. As a young black woman, I felt completely taken advantage of. No one took me seriously or helped me until I brought my step father and boyfriend into the conversation and they demanded resolutions. The level of disrespect, lack of transparency, and complete disregard for customer care is disgusting. I do not recommend buying from Ramano Mazda, especially if the car is not a Mazda. Once they get your money, they're done with you. Save yourself the stress and go somewhere else where they actually stand behind the vehicles they sell.

Bought a brand new Mazda 3 here in 2014, and nearly 200,000 miles later it is still driving…read morebeautifully. The key is to service it regularly, unlike many people who put it off or don't know about common things like rotating tires or changing air filters. I've always been treated well and fairly with the work they've done. My only complaint is that they are booking appointments about 4 weeks out these days. So, make sure you make your appointment a month before you need it. You can do this online.

This location is amazing and convenient. The gentleman was very professional and courteous and gave…read moreus a very honest assessment. Made sure we had all our tires balanced with the right amount of air. The service absolutely outstanding. Our expectations were well exceeded. Thanks!

I had a noise coming from the left FRONT tire area and asked them to check it. I get a call later…read morethat my REAR brakes, with only 4k miles on them were bad. Rotors were scored and pads were shot. Impossible of course with only 4k and 2 years on them. Rotors had a few score lines but certainly did not need changing. Never mentioned anything about the front end noise. They said the pads had a lifetime warranty so it would "only" cost me $500. Drove down there and talked to the tech while the car was still on the lift and he said the pads were fine and the rotors were ok. Confided to me that the manager, not Dave but a grumpy fat guy in a filthy shirt and a ho-hum attitude, is a jerk and nobody likes him. Tech fixed the front end noise, a loose piece of shielding, no charge, gave me the keys and I was outta there. If you go there talk to Dave and not that other guy.