Staff is knowledgeable, helpful and friendly They have a…read moregood supply of items and it's clean and neat and they have a Good set up for isolation during the Covid pandemic As a matter fact I'm actually surprised how helpful they are they've actually gone out into the parking lot many many times to help people install the part they just bought - there like a self-serve m Auto shop with helpers They are however a little bit shy sometimes about enforcing the mask rule They have a good selection of snacks and candy Don't let all the oil and grease stains in the parking lot bother you, this is where thrifty and poor people fix their cars

save your money!!!!!!!!!!!!!!!!!!!…read more priced a fuel pump for my 2012 colorado. online shipped to my house 60. went to autozone and was quoted 504. plus tax......... you do the math. Manager looked at me funny when I said I would have paid 150. to have it right away, but that was insane! Joke of the yr! I laughed all the way home and Ill wait the week......

Drove out from Cazenovia to get parts, there was a line of 8 other customers and one clerk. Was…read morevery very slow, the second clerk was in the back looked up numerous times, never came to help him. The manager then walked by looked, saw the large line, three times, went into I'm assuming her office and never helped. Needless to say, horrible experience.

Company never responded to application. Poor reflection on an otherwise good company.read more

Luis G. personally helped me when I needed a recharge for my A/C when other places turned me down.read more

your employe luis G was very patient and took his time to solve the problem and was very helpful…read moreand left me satisfied

Took my leaky 2006 Altima in to sell for many great parts. Has a great engine, low mileage. The…read moreguys were great and I really would recommend this business.

Being aware of their 30-to-close deadline, I called ahead knowing I would be cutting it extremely…read moreclose driving out from work. They said no problem. I got into the parking lot at 5:00pm, walked in by 5:01 and they would not allow me in the yard because it was 29 minutes to close... even though I called ahead asking if it was okay. Not cool guys, very not cool. Moral of the story is, don't expect kindness from these folks and make sure you're there EXACTLY 30 minutes beforehand.

Our motorhome broke down Leaving us parked at the side of the road on a hot day. Cunningham was…read moreable to locate one for us and brought it to us. Unfortunately needed a larger one which they also brought to us after hours. Nice to have a locally own parts store with great customer service and friendly staff

From the owner: Quality customer service, Competitive prices on all your Automotive parts and paint needs, Tool and…read moreEquipment supplies, Heavy duty parts supported by Haldex and other big name Suppliers, Technical support on warranty and Manufacturing issues.

Helpfull, fast, if they don't have it, they can find it, and the price is right!…read moreJim K.

I started going to Autopart International a few years ago in a few different Syracuse-Utica…read morelocations and at first they were good because they had things that the big box stores didn't have. Lately in 2018 they mumble, "Uh, no, don't have it," "That's not a good part number" and hang up on me. I think it's because I'm a regular guy and not a business. I know my parts better than most, and I want to buy to get it today, so I'm a good customer. If you only want to talk to pro mechanics, just say "Only for the trade" or something nstead of being rude.

DO NOT BUY A CAR FROM RAMANO MAZDA - Especially if it's not a Mazda!…read more I bought a used car from Ramano Mazda back in March and it has been one of the worst experiences I've ever had. Just three days after purchasing the vehicle, the check engine light came on. I immediately notified the dealership, and instead of actually addressing the issue, they simply turned the light off. Unsurprisingly, it came back on just 10 or less days later. After getting the code read elsewhere, I was informed it was a completely different issue than what they claimed. That's when the real runaround began. Because the vehicle is a Volkswagen, Ramano Mazda said they couldn't service it and I had to wait for an appointment with their sister dealership, Ramano Volkswagen - which was booked out three weeks. During that time, no loaner was provided because Mazda said it was Volkswagen's responsibility and vice versa. No one wanted to take accountability. After WEEKS of back and forth, it turned out the engine gasket cap needed to be replaced - a repair costing nearly $5,000. Luckily they agreed to cover it, because this was something that clearly should have been caught BEFORE selling the car. But the nightmare didn't stop there. The car was STILL driving weird. When I brought it back, I was told it needed another $1,500+ worth of work - which they refused to cover. This included brake pads/rotors below 3mm, worn ball joints, loose control arm bushings, tire rotation, and recommendations for replacements. NONE of this information was disclosed and when asked they said they "missed and it slipped through the cracks." How this car supposedly passed inspection is beyond me. Either they overlooked major issues and lied on the inspection which is a lawsuit in itself or just didn't care. As a young black woman, I felt completely taken advantage of. No one took me seriously or helped me until I brought my step father and boyfriend into the conversation and they demanded resolutions. The level of disrespect, lack of transparency, and complete disregard for customer care is disgusting. I do not recommend buying from Ramano Mazda, especially if the car is not a Mazda. Once they get your money, they're done with you. Save yourself the stress and go somewhere else where they actually stand behind the vehicles they sell.

Bought a brand new Mazda 3 here in 2014, and nearly 200,000 miles later it is still driving…read morebeautifully. The key is to service it regularly, unlike many people who put it off or don't know about common things like rotating tires or changing air filters. I've always been treated well and fairly with the work they've done. My only complaint is that they are booking appointments about 4 weeks out these days. So, make sure you make your appointment a month before you need it. You can do this online.

I made an appointment for a New York State Inspection. There was no one in the lobby at the time…read more After about 10 minutes , an employee came out and let me know that my inspection would take "a while". When asked how long that meant, he again repeated a while and suggested I just dropped the car off. I explained that I had an appointment so this way I could make sure I get to work on time. The counter worker explained that I didn't know what they were dealing with and suggested rescheduling. I asked if it would happen again where my appointment time could not be met and he stated he did not know. Although the gentleman was not rude, he was not helpful either.

Wish I read reviews before my 20 yr old daughter brought her car in for basic inspection as it…read moreseems like many others do not trust this shop. The only thing that failed the inspection were the wipers and they proceeded to tell her that she had to get the wipers and have them put it on and get charged $140. They did not offer any suggestions - such as 50 feet away (literally next door) is a Napa AutoParts. I called them up and they said the two wipers would of been $70 in total (half price) and they would put them on themselves for free. Most important thing in business is TRUST if you want to grow and have repeat raving fans especially in the auto mechanic industry. I do not think this is a broad Monro Auto issue as I have had great experience working with the manager and mechanics at the Monro Auto on Erie Blvd in Dewitt. They find the best solutions to address the problem while managing costs. If you want to Trust a mechanic DO NOT BRING you car to Monro in East Syracuse by the Walmart. You will wind up writing a scathing review like the rest of us. BTW - this is the first review I have ever written online - that is how pissed i am for them taking advantage of my daughter. Could of been for $20 or $2k. It's about principal - Trust.