I went in for a tire repair, and when I asked how much it would cost, I was told there would be no…read morecharge today. Before technicians were finished, a worker came out and recommended that I replace two tires. I declined, and said I'd replace them where I lived. After the work was finished, I was charged for the work. When I related what I was told earlier, the worker said that that was because I hadn't bought new tires. Not that I mind paying, but I was told at the beginning there would be no charge. Pretty shady business practice, if you ask me!

Fast and fairly priced! Staff is very friendly and…read moreaccommodating! Best price for our tires.

Day 3 review-3 days and no contact from corporate to resolve my issue! I guess I'm going to small…read moreclaims to get my money back for a failed Rack and Pinion that failed after only 18 months. I really did not want to have to look at the manager again. This is the second time a part this store installed that failed in the last 2 years, although it is considerably more expensive, $475.00 plus labor.

I have a fleet car that ran out of wiper fluid, I pulled in and they just refilled it for free no…read morequestions asked. Thanks so much commercial tire! These guys are awesome

My boyfriend and I went to Smith Honda over the weekend to shop for a new car. We were greeted by…read moreAustin who greeted us without dropping a beat and immediately let us look around and test drive cars. He expressed that it's a "no pressure" type of environment and we definitely felt that. We left to browse other dealerships who gave us really good deals but found the next day that Honda could match what we were looking to work with. That was where Martha came into play. She was incredibly helpful, patient, and just straight-up nice and pleasant to talk with. She kept this temperament even after we stayed past closing time, and although we didn't pull the trigger right then and there, assured us we could reach out to her or Austin anytime. We pulled the trigger on my boyfriend's new car Monday morning. Martha was super flexible with scheduling an appointment and sticking true to the deal she had given us a few days prior. Rod was the employee that helped us with the car's paperwork, making sure we knew all our options as far as warranty, gap, etc. Even this stayed true to Austin's comment of "no pressure" and we walked outta there with what worked best for my boyfriend. Super happy with the time we invested there and everyone's service. Every point of the conversation at Smith Honda was great. Thank you so much, y'all! We'll be back in the future.

Took a 2013 Yukon slt for trade in mountain credit union loan value on car 10,0000 dollars…read more They offered us 2,000 A similar model suburban with 8,000 fewer miles Was retailing for 10,000 more then what they offered in trade in Signed mike mckean owner Mountainmikestours This is the worst offer I have had in 25years in the transporration field. If I could give them a zero I would!!!

Poor service and long wait. You have to make an appointment…read morejust to get flat repaired

Amazing friendly and accommodating staff! We were passing through Idaho Falls when our tire blew…read moreout on our fifth wheel. Hendricksons towing, another great company, helped us put on the spare and suggested Jacks. We pulled in an hour before they closed and despite being extremely busy they were able to help us out. We were able to get back on the road with only a slight detour and no major damage. Can't say enough good things about them. I highly recommend Jack's Tire & Oil!!

I have been going to take 5 for the past 2 years. I have never had to wait for more than 10/15 mins…read morebut mostly I get right in. They have been professional and provided quick services.

Waited almost an hour and was still 40+ minutes before they would have taken my car. I am not sure…read morewhat the "Take 5" moniker means but it has nothing to do with the time it takes to be served. Granted, I went on a Sunday and there were only two employees to serve 3 bays. (They did not tell me this when I arrived, and had they, I wouldn't have wasted my time.) ...And I can also say that the sign out front bragging about it being a 10 minute oil change is also not correct... the car ahead of my line was more than 20 minutes to be served. I couldn't wait another 40+ minutes and left before getting anything from them, but can say I will never waste my time sitting in my car for an hour like that again.

Always can count on these guys to take care of me! Few shops actually look out for the customer the…read moreway these guys do. Shoutout to Travis for his attention to detail and top notch customer service

Friendly and fast service. My vehicle was finished sooner than expected and the tire pressure was…read moreset correctly which is not common as my vehicle specifies different pressures for front and back tires.

Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

Just had a major issue with our Radiator, and didn't want to take it to the dealer, as I end up…read morepaying twice what I thought it would be. Empey's uses a vehicle inspection text message that shows you what is going on with the car and keeps issues that are mild, now, and giving you some time to address before they become a major issue. Will be back in a few months to address one or two of the possible issues.

Communication was horrible - they didn't do the work because I was asking too many questions…read moreapparently. Car doesn't stay running after it starts, we get it towed to Empeys. They said the battery was dead and they couldn't do any further testing without a new battery. They send me an invoice with several parts that needed to be replaced. I was confused so asked for clarification-- on one hand, they said they haven't done any testing at all, on the other, they wanted to replace several parts - total bill $2300. I ask and they reiterate that they need to replace the battery to do the testing. At the same time, they admit that they aren't sure if all those parts need to be replaced, but still asked for me to approve the work. I authorize the battery change and testing on their online app assuming that they'd replace the battery and we could continue with the testing... I did NOT approve the part replacements because they made it very clear that they weren't sure what needed to be replaced. A week later, I've heard nothing, so I text them back. They closed the ticket because I wasn't a good fit for them -- I guess asking questions about your vehicle is too much for these guys to handle. End result - we've been without a car for a week. Texts included.