Their website says they do emission testing but when I arrived, the person said they stopped doing…read morethe testing last October. He was apologetic about the site not being updated.

This is the best place for an oil change in OFallon, MO! The workers are always super polite, super…read morehelpful, and super efficient!

I visited valvoline and my vehical no longer runs. I was told to file a claim and the area Manage,…read moreTim, left a message for me to call him back, and a representative told me that the rep stated in their notes that they spoke to the guest(me) and said my car has over 200k miles and that's why it no longer works. My claim was denied even tho a rep for Valvoline at this location admitted fault. I had my car for years and have driven it out of state but once Valvoline serviced my car it stopped working. Lack of service, professionalism, and accountability.

DON'T GO!!! Very, very expensive with poor service. They even try to charge other fees to offset…read moreany coupons you have. Don't go to Valvoline, find another place.

I am not sure how the current rating is so low. I recently punctured my tire (i have no idea how, a…read morenail on the road maybe?) and the situation was quite dire. i made an appointment with plaza tire that night (thank the lord i was able to schedule something the next day), and they actually called me early in the morning to say that if i brought my car in early they could see me ahead of schedule the work was done fairly quickly and the cost was super reasonable. Justin is great at customer service. i will definitely come back here for my tire needs

this place is Horrible! I go to get a set of tires and plaza tire messes up 5 different times, I…read morehad to go back up to the store 5 times! They went as far as letting air out of my tires to stop the wobble/shake. Then they sent me to another store where they said my rim wasn't bent and they put it on the back passenger side where I wouldn't feel the wobble as bad! I talked to Keith; which was just like oh well you have to get a new rim at my cost out of my pocket for there mistakes! My rims were fine until they let air out of my tires to try and get over on me. The first 4 times when the management was looking at it they was fine! They even charged me for an alignment to bleed more money out of me! I would recommend anyone to stay away from these guys! I'm so upset I have to go through all this trouble just for a set of tires! I really hopes this saves someone the stress of dealing with these crooks.

Drove into this location(JIFFY LUBE ON N MAIN) Aug 27,2019 because I was concerned about my tire…read morepressure thought -my own tire gauge seemed wrong so I asked if they would mind checking and adjusting pressure if needed. After the young woman, Ally,** adjusted the tire pressure I was so appreciative and despite her initial decline for a tip I insisted she take the $10 tip and get lunch on me. So she accepted as to not hurt my feelings. . So, while pulling out of the "bay" something under my car was caught on curb surrounding the underground work area. I became extremely concerned but the young lady saw what was going on and instructed me to pull forward while she freed up the piece of rain shield that was covering my radiator, which was hanging down significantly enough that the three workers, with my vehicles best interest in mind, asked if I would mind waiting while they finished up another customer so that they could all get a better look and of course I was more than willing to wait. Turned out that the shield hanging off could have actually punctured my radiator and with my permission. They all 3 people (OT, ABBY, and one other younger gentleman)worked to dissembled the shield. that was a surprise to us all, considering it was coming off the car in that way however it was difficult to completely remove. So without them taking it off, no telling how much damage under my car would have been done if it was RIPPED OFF while driving. or said The 3-4 foot long 2ft wide HEAVILY DAMAGED piece of plastic most likely would have punctured the radiator sooner than later. I would not have needed an oil change or repair that would have discovered what JIFFY LUBE mechanics were vigilant and caring enough to identify, suggest I stay there until they investigate, and ultimately resolve a potential hazard to myself, other motorists and an extremely expensive repair had it punctured the radiator or god knows what else! The people and the quality of work, couldn't be ANY BETTER. THEY CHARGED ME NOTHING! I had tears in my eyes because THAT IS NOT SOMETHING YOU CAN FIND OFTEN THESE DAYS. Good people doing quality work and doing it with compassion and honesty. I'll be taking my vehicle here from now on for all routine maintenance. Great job you 3. (Sorry I butchered names) but management, Please acknowledge the three workers on the day I mentioned above. They are examples of what our world needs, and you are lucky to have them in your shop! As am I!!!! Thanks again guys(and gal) :) Amber

Always a good experience here! Have had a couple times where I wasn't able to have services…read moreperformed, but each time OT explained why I couldn't, and what I could do to fix it. The tire rotation for $25 is a killer deal, and an extraordinarily quick process. OT is definitely an experienced tech and it shows!

Definitely compelled to write a review as I'm overly excited about the work at Dobbs. My car…read moreneeded..pause for effect...a catalytic converter! OMG, no! I was excited that Dobbs, 1) beat the dealership price by $500 and 2) did the work same day vs 5 days quoted by the dealer. I arrived at Dobbs, unannounced, at 7a on a Monday and they said, no problem. I got a call later that day giving me the cost and away they went. My car was ready by 4:30p for pick-up. The only 2 reasons this review isn't a 5 is because their complimentary ride service doesn't start until 8a vs their open time and then also, the Yelp Check-in coupon was only honored up to $100 vs the full 15% on the coupon. Don't get me wrong, I was appreciative for the $100 discount, but if the coupon says 15%, it would have great to have the full 15% honored. IJS Anywho, enjoy Dobbs!

I brought my car in for a check engine light repair and asked for a state inspection.The shop fixed…read morethe car, cleared the computer memory, and immediately ran the official state emissions test - knowing with 100% certainty that a freshly wiped computer automatically fails for being "not ready" because it hasn't completed a drive cycle. When I confronted them about running a guaranteed-fail test right after a repair, their response was a complete cop-out. They claimed it was on the work order so they "had" to run it. While I asked for the inspection, I am not a licensed mechanic; it is their professional job to know state rules and tell a customer that running the test immediately is completely pointless. Missouri state guidelines literally note that a station may turn you away if the monitors aren't ready. To make matters worse, they booked my follow-up past Missouri's 20-working-day limit for a free reinspection. Their own scheduling delay is now actively locking me out of the free retest they forced onto my record. They prioritized a fast fee and a blind checklist over basic common sense and professional ethics. Avoid this location!

Horrible experience. They didn't secure the underpan and came loose while driving home less than a…read moremile from establishment. I called and they said they couldn't come and help. I got the underpan off on the side of the road and went back. They wanted to install it back on all beat up like nothing happened and without proper clips. Such a joke of a place. No way they are getting good reviews without paying people off. DO NOT GO TO THIS LOCATION!

The nicest of all people! My fiancé & I are from Chicago up here for a wedding and we ran into a…read moreA/C clog problem, it's humid with no air in the car. Shaun & Taylor said they can try and clean it out and they did! They saved us from what could've been a miserable ride back to Chicago. Thank you gentlemen very much! Big shoutout to you both!

They were so professional. They had to order a part, but we were under a time constraint, so they…read morepicked up the overnight shipping cost to make sure we got the car back in time. These days, professionals that take their job seriously and care about their clients are rare. Found my new go-to in car repair!

Very fast, efficient and flexible I'm guessing due to a clean and organized shop. Had me in and out…read morein a couple of hours.

This is a public service announcement posted with the intent to protect fellow members of the…read morecommunity. No names are going to be named I just wanted to make everyone aware of potential criminal activity . Ofallon Garage employed a professional credit/ debit fraudster who is still currently working there. They store the credit card information for months then will use it later, long after the time of a purchase made at Ofallon Garage so the unsuspecting victims wouldn't know where the charges came from. The owner is well aware of this is knowingly having the fraudster dealing with your sensitive data. I've heard of multiple people having fraudulent charges occur on their account. I just wanted to give a heads up to my community.

This is the worst shop to bring your vehicle to. I had my girlfriend's Acadia towed to this shop…read morefor starting issue. After the mechanic took a look at it, he couldn't figure out the issue and said I would need to take it to a GM dealer. Turns out the mechanic found some wires he had no idea what they were and cut them out. These wires were part of the after market remote start that was installed by another shop. I brought this concern to the shop manager and he said they wouldn't charge us for "looking at it" but they weren't going to fix anything. We were also told that the mechanic who worked on it doesn't work for him but rather works behind the shop. So not only did I pay to tow it to the shop, I had to pay to tow it to a GM dealer to fix the mess they had made cutting the wire harnesses and then pay another $1000 to install a new remote start system all cause they were incompetent, shady and screw people over. I will give them credit for making it look like they were being nice and not charging us to look at it but really they were making sure they couldn't be held liable cause with no charge, no official service was provided and according to the shop it was taken to the mechanic who worked on it "doesn't work for them". Please do not put yourself in that position to be screwed over or taken advantage of and ripped off by OFALLON GARAGE when there are other reputable shops like AUTOTECH or LENS or LTS or MEYER AUTOMOTIVE in the area. I wish I could leave no stars but I had to put atleast 1 which they definitely do not deserve

I started going to Christian brothers when I first moved here from out of state and found out I…read morewould need a safety inspection before registering my car in the state of MO. They were so kind to me and walked me through everything I needed, not to mention it was super speedy! Fast forward a few months later when my cars check engine light came on, they got me in asap. The front desk ladies are absolute gems, they kept me informed the whole way through. My car is always fixed and back to me in record time. I appreciate them doing a courtesy inspection on my car each time it is in, they never have made me feel pressured to do any additional work unless I wanted it done. I've been here a few times now, including for oil changes. Each visit I know I am in good hands. They even offer a courtesy vehicle and will drive you where you need to go. They might be priced higher than some surrounding shops, but the service you receive is quality.

This place sucks. If getting service is anything like the person on the phone trying to make an…read moreappointment for an oil change. I would never give you my service. I needed to give all of my info and she still did not know pricing. Please have someone else answer your phone we have 3 cars in our family and was ready to have all of our car's oil changed. I am still holding while tying this. Not good at all, and what a horrible representation of your O'Fallon branch. I will not come or recommend your location ever!

These folks give excellent service. always so helpful when in need. They check and do all that is…read moreneeded every time I come quickly and efficiently.

I called Jiffy Lube as I was about to pass by them asking how long the wait was for an emissions…read moretest. They told me there was no wait. I immediately pulled up and they pulled my car in. I was out in probably less than 15 minutes. Josh was the cashier and he was really nice and kept me updated on the progress as they had issues with a machine. Even so I was in and out so I will be sure to return.