Earlier made an appointment for a change of battery in my 2020 Ford Escape. The day of that…read moreappointment, I dropped of the vehicle and went into shop in the store. They called my name on the stores intercom when they were done and headed back to the shop. The whole process took less than an hour and they threw in a inspection as well. Very pleased from the time I made my appointment till the time of the completion of the job.

I always enjoy shopping farm and fleet Nice large store,…read moregood selection of a wide range of merchandise Good prices on most items Farm and fleet is among my favorite places to shop

I needed tires rotated and balanced.They said they couldn't do it. Why? Tread depth was good but…read morethey were 11 years old. I didn't know age mattered. So I ordered 4 new tires and an appointment. When I went to the appointment, the wrong size tires had been sent. I was given a better tire for the same price. They appear organized and appointments are on time. I would recommend them.

Avoid this place unless you have endless free time and patience. You definitely get what you pay…read morefor here (or don't pay for when you leave in frustration before they even start working on your car.)

Bunch of clowns. I asked for an oil change and tire rotate. A few minutes later the man tried to…read moresell me air filters and then tells me they cannot rotate the tires, the lift is down and he didn't know? Of course they were already into the oil change. Then minutes later he said 'all set'. I told him that he did not give me a quote or talk about the type of oil. No thank you offered, no apology. Avoid this place

They were quick but cost as much as going to the dealer even with a coupon. And they showed me a…read morecabin filter that I know was not mine, trying to up sell me. Never going back.

The customer service is warm and welcoming to all customers. They were extremely helpful when I…read moreneeded help with my wipers and battery

I am late writing this but I figured better late than never…read more I went here a month or so ago with a very strange request. I got to this store at 8:43 pm mind you they close at 9. I needed to return the front break pads I had bought from the advanced auto parts in Waterloo Iowa because they had sold me the wrong ones. The receipt was merely a copy on my phone , all I had was a picture of what the break pads should look like. I know right ... But , Mandy and the gentleman that was also there , (definitely an employee but he was off the clock it seemed) went above and beyond for me!! We opened and checked at least 12 boxes and almost gave up when something I said clicked for Miss Mandy and she found the ones I needed!!! See I couldn't tell her if my vehicle was an SE or sxt or what not . It was not marked anywhere as such and beings that it was once an undercover detectives car it made things even harder. I don't know if I have ever experienced such awesome customer service as I received from these two that night! And mind you I've worked in the hospitality industry all my life. They both deserve a pay raise at the least and a good gift card to show appreciation hands down. THANK YOU BOTH ONCE AGAIN FOR ALL YOUR HELP THAT NIGHT!!! Once done it was well after closing and they both just stood there smiling and happy to have been able to help me in such a way! I recommend everyone goes there for their car part needs and make sure to tell them both how awesome they are. I'm sorry I can't remember your name Mandys helper,,, but he had good style choices , killer blonde hair and some nice jewelry if that helps the old bosses figure out who I'm talking about. Stay just the way you are !!

I brought my car to get an oil temperature switch replaced and they ended up cracking my intake…read moremaniifold. they told me it was like that when I dropped it off, which is not true. please! stay away from this place! it used to be a good place to go to 5-6 years ago. it's a shady place place now. if you need air in your tire do not go there cause they'll call you and tell you you need a new transmission or something!!! very poor ran place!

Normally they have always done a good job. However to take advantage of people and not complete the…read morejob and to quote one price and then add charges without explaining or giving options is considered TAKING ADVANTAGE of people. Brought my car in because the brakes went to the floor, they replaced the back brakes and said I had a bad caliber, they told me the price and although it was expensive, I agreed because I needed to get it fixed. When I picked up my car, the price was a lot more than what was quoted. And the brakes still go to the floor. So still dangerous to drive and manager didn't seem to care. They also had added a brake kit on there that was $11.09, I was charged $110.90. clearly added a zero behind it. Didn't read right on my invoice. When I called about it, I got an agent that didn't listen and didn't speak clear English. She just kept asking if I wanted to make an appointment. I told her I needed to talk to a manager and she put me on hold and told me the manager was with a customer and will call me back. I waited an hour. I called back and I was told that the manager was still with a customer. So I decided to drive up to the store only to find out that it was closed for the day. Not once did the agent that answered the phone tell me they were closed but lied to me and told me the manager was with a customer all 3 times I called. I did call the next day and the manager said the invoice was wrong but then said they charged 110.90 for new lug nuts. And he isn't sure why it was billed under a brake kit. Never apologized, never tried to make it right and honor the invoice. Over $700 for back brakes, one caliber and "lug nuts" ! I called the Davenport store just to see what they would tell me and I asked how much for the same service and the guy was extremely nice and gave me a breakdown and even said you can bring in your own lug nuts if you would like to save money! That is honest!! The only reason I even went there was because my lug nuts were stuck and I couldn't get them off, otherwise I could have done the work myself. So disappointing that there was no communication! That is poor business taking people for as much as you can and not being upfront and honest! Had they been honest and quoted the correct price with the breakdown BEFORE the work, and maybe if the brake pedal still didn't hit the floor after paying all that money, then I would have something nice to say!!

I was driving home to another state when my tire had issues. They got me in right away and actually…read morehad the tire I needed. Everyone was so nice and helpful. I was stressed and they were amazing. The owner even spoke several languages. I am beyond grateful for their help and kindness.

We are in town for just a few days and had a flat. We called a few other places but they couldn't…read morehelp us for several days. We called Firestone and Eldridge helped us out in just a few hours even though they had to order the tire from another location. Eldridge went out of his way on his day off to go pick up the tire so that our trip wasn't delayed. Unbelievably friendly and helpful. They had great communication and both emailed and called as soon as the tire was available. And the price was super reasonable!!