Shout out to Steph and Jacob!! Y'all greeted me immediately and welcomed me right in. The customer…read moreservice and conversation was beyond professional and friendly! My oil change was quick and hassle free and I will continue to come to this location! It's the little things like their kindness that is very much appreciated !!

I wonder how many other customers the technicians failed to properly service their vehicles. The…read morequality is disappointing. I was serviced by two technicians who at first I felt were competent enough to work on my vehicle. Upon leaving I found it off that it took less than 5 minutes to complete a checklist and an oil change. They did an oil change but didn't even try to change the filter. Did not put a gasket onto the drain plug although it says it was . Didn't check the air filter, didn't check the any of the fluids that the receipt states is their "checklist", not the coolant, not the transmission, not the washer fluid. The wiper blades weren't checked nor offered. Windshield was not cleaned and tires weren't checked. I don't ask for much but I do ask for things done right the first time. I won't be going back to this location, please avoid this location if you value respect when paying for service. The manager the 2 technicians named was "Charles" or "Charlie".

The service here is super fast and friendly. Chastin and Cory the general manager were super polite.read more

Two employees came to visit with us and give us info. They were kind, clear & it was a great…read moreexperience. We stopped at Quick Change down the road and for 10+ min never had anyone speak to us, so we came here. Glad we did

The charge for diagnosis is $65-$130 for them to use an ocb reader and wait 30 minutes to tell you…read morethat's all they've done and they'd like to overcharge you. Oreillys will check for free. They also lied about things that "needed" to be replaced to the car and even told me my engine was leaking oil to the point of empty and i need oil now but no was not leaking at all. They tried to push as many fees on me as possible in ways that sounded mandatory as well as to the customers that walked in while i was there. Mechanic wouldn't even come speak to me about what is questionably wrong with my vehicle even though i paid diagnostics fee for that reason.

So this meineke auto center has made sure both my daughters bmw's were completely safe to drive…read morefrom San Marcos to Dallas; the mechanics here have done an extremely thorough professional review of both cars on several occasions I recommend to make sure your vehicle is thoroughly reviewed and checked

This is the 2 second time I used Quick Wrench and they never disappoint. Everyone is very friendly…read moreand helpful. They work fast and very knowledgeable. Will use them again if need be.

Friendly and quick service. Doesn't price gouge for a full synthetic oil change, or try to upsell…read morefor unnecessary products or services. If I need any work done on my car, I feel comfortable bringing it to this shop.

James provided us with excellent customer service! He offered us suggestions regarding our car and…read morewhat we could expect. He was very kind and helped us out!

Didn't push anything onto you and straight forward. Cheap and amazing service. Came from Cedar Park…read moreand worth the drive to get my oil changed.

They were friendly knowledgeable & would keep me in loop on vehicle project. Once parts arrived…read morethey were very timely I would definitely return to do business with them again. Even saved replaced parts for my review which I never asked for.

If a "no star" rating was an option I would prefer to give that rating to this business. My '18 Kia…read moreStinger was towed here in March '23 and remained here for about 3 1/2 weeks. I am only now able to mentally and emotionally bring myself to write about the terrible service I received. I've started a complaint letter to Management but could never finish it because my car had been in limbo since April '23 and I just recently got it back. At the time I received service I dealt with Angel mainly. I found this shop on my Extended Warranty Company's website stating they're a "Preferred Vendor". During the diagnostic process I was advised that in the event my Extended Warranty Co. decided the repair was not covered that I needed to agree to pay for the "tear-down" of my engine which was needed to figure out the exact issue (est $1400). To this I agreed. Once my car was diagnosed it was determined that I had a cracked cylinder head. Initally the repair was approved thru my Extended Warranty Company (who I have a major complaint with also). However, shortly after they realized they messed up letting PTAC even touch my vehicle since it was still covered by my Factory Warranty (I didn't realize as I bought it used). This is when things went down hill... and fast. Apparently my Extended Warranty Company approved to pay for the tear-down of my vehicle (roughly $700) and referred PTAC to tell me to call the nearest Kia Dealership to arrange for service. Angel advised me that I would have to pay to put my car back together because "they didn't work for free" and otherwise they could give me my car back in a box! The inital quote to put my car back together (and not fix it at all!) so I could tow it to Kia was over $2500. My Kia Service Rep was stunned by the quote and spoke with Angel on my behalf. He advised her that they simply needed the car put back how it was when they initially received it, with all original parts (no new parts at all) and just a small amount of fluids. The car didn't need to be drivable and just needed to start so they could run their tests. After that I received a new quote and was eventually charged $1624.59 out of pocket. Mind you.. they still also received the payment from the Extended Warranty Company too! My car was eventually put back together and towed to Kia in Killeen. When it got there I was advised that the car was just "thrown back together" as if they just wanted it out of their shop. The car never did start because the injectors weren't even plugged in! So I had to turn around and pay Kia $600 to pull my engine apart AGAIN to plug the injectors in and fix the mess that was made of my car so they could start it to finally diagnose it. 7 whole months later... My car has a new engine and battery and is running like it's brand new! This was an extremely stressful situation and I felt as though PTAC took advantage of it. Their inadequate work caused serious additional undue hardship on me. It was the beginning of a nightmare. My advise to others is to STAY FAR AWAY from this business! Oh and lastly guess what?!?... My spare tire which was on a really nice rim and was in my trunk when it was initially towed to PTAC was completely missing by the time it got to the Kia dealership. I called to address this issue and was simply told that they didn't have a spare there and they only had a tire without a rim in their office. I once again had to come out of pocket in order to get a new one..

I have been doing business with Bill for 12/14 years . I always call to make sure that his schedule…read moreis good. I have never had a problem with any work that Bill has done for me from putting on coils, alternators, and other work small engine repairs. Bill exceeds the experience in quality that I ever had , he goes beyond his job. The quality from Bill is extremely 100%. I have never had a problem with anything he's ever done for me always quality and the value is phenomenal. His personality , knowledge etc are great and he works with the customers. He's an honest and trustworthy Man and that's the main statement that I have been given with all these years.

I get my oil changed here every time. They are fast efficient, and a great price. I recommend them…read moreto everyone.

My vehicle was overheating. I pulled up and asked if they service the coolant system. They said no,…read morebut they can check the fluid levels. They showed me that I definitely had a coolant leak and showed me where to look and what I was looking for. Super great service! They topped off my fluids and recommended I go straight to get it serviced. I cannot express how grateful I am for them looking out for my safety even if it didn't get them a sell right then. I will definitely go back!

Service is great but the price for an oil change is ridiculous! $90 is way too high! While I love…read moregoing here and the service, I cannot justify spending that much. After all these years, I will be taking my business elsewhere. Maybe in time they will reevaluate their pricing and I can return as a customer.

This location always takes good care of my vehicles and does exactly what I ask them to do. They…read moreare clear and upfront about costs and estimates. They will also help you figure out cost effective ways to get things done. I have been using this spot for about 13 years and have yet to be disappointed.

My wife's car did not start up this morning, as her battery was dead. I was on vacation from my…read morejob, so she took my car to work. About 1:00 I called Goodyear and explained the situation, and asked if we could bring her car to Goodyear if I was able to jump it. They said yes. We arrived about 5:15. Teddy Guerra, the Store Manager helped us. He was absolutely wonderful!!! He was helping other people in person and on the phone. We were very impressed with Teddy's professionalism and politeness to us and everyone else. We were very lucky, as all we needed was a battery. My wife and I are very grateful, as we were taken care of very quickly by Teddy and his mechanics. Tomorrow I go back to work on time since they replaced the battery. My wife will go to her job, and we have peace of mind. We have used Goodyear for probably about 10 years. Teddy, Phil, Kyle, and others have ALWAYS been wonderful to us. We are very grateful and thankful! -Michael Wagner

Update to my previous review…read more The Good: parking is ample. Personel were very friendly. Difference? Without putting finger, perhaps the age of the people at the cafe. Today there were older people tending the cafe. While the other day they were younger with the personality of a fire hydrant. Today pizza choices were very abundant. The employees were on top of things. Pizza was piping hot. The Bad. The exit lines were long, but rolling. The Ugly: N/a

Absolutely poor customer service. I have now had multiple issues with Sam's Club. Most recent is my…read morewife who is on my account was unable to pick up order which was ordered through the app. I am primary on the account. After she found out she couldn't pick up because it had my name on the account my wife went inside and was told she was not on the account. I verified on the app my wife is on the account as complimentary membership. There was only one single item ordered for pick up and the employee or a manager could not pick up the phone and give me a call to verify order to release the item to my wife. The worst part is the employee who didn't release the item to begin with noted my account as if I picked up the item. I then had to drive up to the store to pick up item. Employees are trying to completely rely on technology and disregard customer service. It does not take much to verify customers information or pick up the phone for a single item. To top it off a second item that was supposed to be delivered by spark was miss delivered and spark employee stated they would have to call to get item replaced because it was delivered to the wrong address on another order. I am a plus member and Veteran.