The owner took no responsibility for his son's terrible job. They set up two LLC 's so the Nursery…read morewas not responsible for crappy landscaping. Brian, Blackwater Landscaping, never finished a $ 22,000 contract for new lawns. The sprinkler system still does not work!!!

From the owner: Nursery, Wholesale, and Garden…read more Blackwater Nursery & Landscaping is a Jones family tradition since 1902. Our years of experience and top quality landscaping services and supplies make our customer experience unbeatable. We are a one stop shop for all your landscape needs including: -Design -Installation -Mulching -Trees -Shrubs -Retaining Wall Blocks -Patios -Ponds -Fountains -Fire Pits -Hearthsides -Patio Pavers -Decorative Stone -Landscape Supplies -Seeding Come in for all your nursery supplies or call us today to get an estimate on our landscaping services.

I LOVE everything about Pine Ridge including their plant quality, variety and (with one exception)…read moretheir customer service, including knowledge, advice and friendliness! HOWEVER, DO NOT RELY ON THE COMPANY'S GUARANTEE POLICY!!! I have purchased thousands and thousands of dollars worth of plants and merchandise from them in the past. Unfortunatly, I recently requested a replacement for a CLEARLY DEAD tree; a tree that was pointed out to them 6 months ago and was told to "watch it and see if it comes back". When shown the tree recently, I was asked to "PROVIDE THE PURCHASE RECEIPT" which I no longer have!!!!!!! I hope this was just the action of one "wrong-headed" employee and not a reflection of Pine Ridge! As mentioned earlier, the Company is, otherwise, ABSOLUTLY FANTASTIC!!! As they say, "One bad apple....".

Polite, professional and knowledgeable. Job was completed in a timely manner. Great company. Highly…read morerecommend.

Great service! All employees helpful. Communicated extremely well and showed up on time.read more

My issue with this Company is with the office secretary , I have a mentally challenged loved one…read morewho also has health issues and problems with understanding things as they have over came many challenges they wanted to drive a truck, so I took money helped them to get all they needed , getting them in school all to a car for transportation well loved one had many things happening to start with starting out , the one who addresses these issues was rude, disrespectful and in my opinion could address people with courtesy, I got a call from loved one they had gotten a message they did not understand so they contacted me to try to help them find where they was supposed to go or who to talk to, this person I called was rude towards me saying they should have contacted him well it's hard to do when your driving and also what makes a good boss man is one that is sympathetic, and listen to not only customers but also employees and their families if someone asks you a question you should have respect and address it without being rude, a bad attitude is like a flat tire you cannot go any where until you change it, but when a person asks can you find out where they are supposed to go a polite way is to say hold on let me look into that for you not address the person on the other end of the phone in a disrespectful manner , in a job place there are those that have disabilities, and they sometimes rely on loved ones when they are not sure of things or safety, I was treated rudely and all I did was help a driver who has a hard time understanding things in my opinion if your going to work in a office no matter how many drivers you have or paperwork to do you treat people the way you would want to be treated and employees. I was not happy at all with this person's conduct .

I dont usually give negative reviews but I was very disappointed with my order. The arrangement I…read moresaw online was beautiful. The one that was sent to my friend was nothing in comparison. I understand that sometimes substitutions have to be made but still yet the arrangement should look somewhat similar to what is pictured on line.

I'm sure if you go to the store in person, it would be fine, but ordering without seeing first is…read morenot recommended. The flowers I ordered were not a thing like the picture, and were expensive. I would not have minded the expense if they had they been even similar to the picture. I emailed the shop and they did not even respond. I was highly disappointed. I really wanted to support a local business, and recommend it to all my friends in the area, but unfortunately, that won't be the case.